Nortel Call Center Server Installation And Maintenance Manual page 918

Uninstalling and reinstalling server software
17 Close Windows Explorer.
Result: Sybase is now uninstalled and the database files are removed.
Uninstalling the Symposium Call Center Server software
This procedure removes the Symposium Call Center Server software.
To uninstall the Symposium Call Center Server software
1 Log on to the server as NgenSys or Administrator.
2 Shut down all services on the server.
3 Close all windows and exit all applications.
From the Start menu, choose Settings ➝ Control Panel.
4
Result: The Control Panel window appears.
5 Double-click Add/Remove Programs.
Result: The Add/Remove Programs window appears.
6 Highlight Symposium Call Center Server.
7 Click Change.
Result: The InstallShield Wizard window appears.
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Symposium Call Center Server