Scheduling A Backup - Nortel Call Center Server Installation And Maintenance Manual

July 2007

Scheduling a backup

Introduction
To ensure that your system information can be restored after a hardware failure
or data corruption, schedule regular backups. For scheduling suggestions, see
"When to use a database backup" on page 994.
You can back up your database either to a local tape drive or to a remote
directory on a network computer. You must configure one of these options on
your Symposium Call Center Server before scheduling a backup. For more
information, see Section A: "Setting up backup options," on page 1015.
ATTENTION
Note: To recover your system, you must have a Platform Recovery Disk. See
"To create a Platform Recovery Disk" on page 1009.
Overwriting data
Remote directory backups
When you schedule regular backups to a remote directory, the backup program
overwrites any existing database backup files in the remote directory with new
versions of those files. To avoid overwriting the database backup files, move
each set from the remote directory to another location following each backup,
and store them according to the date when they were created. For a list of files
created at each backup, see "Files created during remote directory backup" on
page 1022.
Tape backups
When you schedule a backup to tape, the overwrite option is selected
automatically. This option overwrites any data on the tape. To avoid overwriting
the data after a scheduled backup, remove and replace the tape, make sure it is
labeled appropriately, and store it in a safe place.
Installation and Maintenance Guide for Windows 2003
In the following procedure, you must select
PrimaryServerTape as the backup device for both tape
backups and remote directory backups.
Backing up data
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