Nortel Call Center Server Installation And Maintenance Manual page 1124

Symposium call center server
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Using server utilities
To select the tape backup option
For more information on tape backups, see "Setting up tape backups" on page
1018.
From the Windows Start menu, choose Programs → Symposium Call
1
Center Server → Network DB Backup
Result: The Network DB Backup Utility window appears.
2
Select Local Tape Drive.
3
Click Next.
4
To schedule your backup at a later time, click Cancel, and then see Section
B: "Scheduling backups," on page 1033 for instructions on how to schedule
the backup.
Result: The backup option is set to tape backup.
If you want to schedule a backup, see Section B: "Scheduling backups,"
on page 1033.
If your backup is already scheduled, the system automatically sends the
backup to the tape drive.
To select the remote directory backup option
Before you choose this option, you must first complete a series of steps to set up
the connection between the server in Symposium Call Center Server and the
remote directory. For more information, see "Setting up remote directory
backups" on page 1021.
From the Windows Start menu, choose Programs ➝ Symposium Call
1
Center Server ➝ Network DB Backup
Result: The Network DB Backup Utility window appears.
2
In the Network DB Backup Utility window, ensure that Network Disk is
selected.
3
In the Account box, type the User Name that you assigned to the account
on both the network computer and the server.
4
In the Password box, type the password that you assigned to the account
on both the network computer and the server.
1124
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Symposium Call Center Server
Standard 7.02

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