Nortel Meridian Meridian 1 Maintenance Manual page 326

314 Chapter 7: CCR log file messages
553-3211-510 Standard 1.0 October 1998
The application attempts to establish the communication
Description
path with the Meridian 1.
Causes 1, 2, 3 and 4 have to do with application registration. If the
application fails to start up after three tries due to communication
failure, the application will report this error and shut down
automatically.
Causes 8 and 9 have to do with Link Status and Package query
requests. If the application fails to receive the response, it will retry the
request constantly.
The rest of the causes (5, 6, 7, 10, 11, 12 and 13) indicate problems
occurring at either the API software or AM Base. If this error
occasionally occurs during high traffic, ignore the error because the
communication path should be reestablished once the traffic dies
down. However, if this error occurs repeatedly, there may be a serious
error in the communication path; both the application and the AML
must be reset to correct the problem.
The application starts up and attempts to establish the
Impact
communications path. Upon failure to do so after a maximum number
of retries (three retries, except with respect to cause 8, which is retried
constantly), the call processing software reports this error and shuts
down automatically.
Recovery procedures differ according to the cause.
Recovery
1: Shut down and restart the application.
2-7: Use the tapeinfo command to verify the version of the CCR
tape installed. Verify that the information reported is correct. If it
is, reinstall the software.
8-9: Check MeridianÊ1 software packaging and release
compatibility.