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Nortel Meridian 1 Manual

Background terminal facility
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Meridian 1
Background Terminal Facility
Description
Document Number: 553-2311-316
Document Release: Standard 10.00
Date: June 1999
Year Publish FCC TM
© 1987
All rights reserved
Printed in the United States of America
Information is subject to change without notice. Nortel Networks Corporation reserves the right to make
changes in design or components as progress in engineering and manufacturing may warrant. This equipment
has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC
rules, and the radio interference regulations of Industry Canada. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy, and if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at their own expense.
SL-1 and Meridian 1 are trademarks of Nortel Networks Corporation.
Background Terminal Facility
Description

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  • Page 1 All rights reserved Printed in the United States of America Information is subject to change without notice. Nortel Networks Corporation reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the radio interference regulations of Industry Canada.

  • Page 2: Table Of Contents

    Contents General information ......Terminal setup and configuration ......Maintenance .
  • Page 3 Contents Display format ......... Display wake-up events .
  • Page 4 Contents Assign guest room categories ....... . Find current room status ........Operating parameters .
  • Page 5 Contents Assign guest room categories ....... Find current room status ........Operating parameters .
  • Page 6 List of tables Table 1 Background Terminal configuration (LD 17) (X11 Rls 17 and earlier) Table 2 Background Terminal configuration (LD 17) (X11 Rls 18 and later) . Table 3 Maintenance commands (LD 37) ......Table 4 Set command to restrict or allow access to features examples .
  • Page 7 viii List of tables Table 13 Example of the Set command for the LAnguage option ... Table 14 Examples of the Find command for Automatic Wake Up ..Table 15 Examples of the Print command for Automatic Wake Up .

  • Page 8: List Of Tables

    List of tables Table 29 Using the Find command for Room Status (Part 1 of 2) ... Table 30 Using the Print command for Room Status ..... Background Terminal Facility Description...
  • Page 9 Page 11 of 120 Revision history June 1999 Standard, Release 10.00. This document is reissued for X11 release 24.2x. December 1998 Standard, Release 9.00. This document is reissued to include the Flexible Direct Inward Dialing (FDID) feature. August 1996 Standard, Release 8.00. Reissued for Release 22. December 1994 Standard, Release 7.00.
  • Page 10 Page 12 of 120 December 1989 Standard, Release 2.00. This document was issued to include changes and updates for X11 release 15. June 1989 Standard, Release 1.00. This document was issued to include changes and updates for X11 release 14. 553-2311-316 Standard 10.00 June 1999...

  • Page 11: General Information

    Page 1 of 120 General information Hospitality and health care personnel use Background Terminal (BGD) to enter, retrieve, and modify data associated with the following features: — Automatic Wake Up (AWU) — Room Status (RMS) — Message Registration (MR) — Call Party Name Display (CPND) BGD helps monitor system operations by providing a visual display of information changes, hard copy backup, and traffic statistics.
  • Page 12 Page 2 of 120 General information You can use the Background Terminal (BGD) to — Display message queue size. In response to customer requests, the system displays messages that reflect event changes for rooms associated with Automatic Wake Up, Message Registration, or Room Status. The queue size ranges from 20 to 255 messages and is defined in the system Configuration Record (LD 17).

  • Page 13: Terminal Setup And Configuration

    General information Page 3 of 120 Terminal setup and configuration A Background Terminal (BGD) is connected to the system through a Serial Data Interface (SDI) port. Any ASCII serial terminal conforming to RS232-C or CCITTþV.þ24 standards can be used as a terminal device. A maximum of 16 SDI ports can be configured for system options N, NT, RT, XN, XT, 51, 51C, 61, 61C, 71, 81, and 81C.
  • Page 14 Page 4 of 120 General information Background display message queue size The number of entries in the queue can be set from 20 to 255. The default is 20 entries. Enter YES to the prompt PARM and the number of entries to the prompt NDIS. Queue size changes will take effect only after the next initialization.
  • Page 15 General information Page 5 of 120 Tables 1 and 2 contain excerpts from LD 17. Refer to X11 Software input/output guide for complete details. Note: Table 1 shows LD 17 for X11 Release 17 and earlier. Table 2 shows LD 17 for X11 Release 18 and later. Table 1 Background Terminal configuration (LD 17) (X11 Rls 17 and earlier) Prompt...

  • Page 16: Background Terminal Configuration (Ld 17) (X11 Rls 18 And Later)

    Page 6 of 120 General information Table 2 Background Terminal configuration (LD 17) (X11 Rls 18 and later) Prompt Response Comment Modify existing data. TYPE Configuration data block. ADAN NEW, CHG, MOV, OUT Add, change, move, or remove an I/O device, type aaa, TTY, PRT 0-15 port x.

  • Page 17: Maintenance

    General information Page 7 of 120 Maintenance LD 37 is used to diagnose faults with disk units, tape units, teletype (TTY), or Serial Data Interface (SDI) cards. It provides enable, disable, status, and test functions on these devices. Problems are indicated in Input/Output Diagnostic (IOD) messages.
  • Page 18 Page 8 of 120 General information 553-2311-316 Standard 10.00 June 1999...

  • Page 19: Using The Background Terminal

    Page 9 of 120 Using the Background Terminal The Background Terminal (BGD) helps you manage your Meridian 1 system by carrying out orders that you type in from a terminal keyboard. The BGD also provides you with information to help you figure out how to operate your system to best meet your needs.

  • Page 20: Individual Feature Options

    Page 10 of 120 Using the Background Terminal Individual feature options Automatic Wake Up — Set automatic display of particular types of wake-up events as they happen — Set the activation time for secondary wake-up announcement Message Registration — Set a unit cost figure to generate total call charges for metered calls —...

  • Page 21: Accessing The Background Terminal

    Using the Background Terminal Page 11 of 120 Accessing the Background Terminal The BGD mode is automatically accessed, and no login procedures are necessary. Use the LOGI password sequence for service change administration access, if configured. After logging out of the Service Change Administration mode, the terminal reverts to its previous parameter settings in the Background mode.

  • Page 22: Directory Number Expansion

    Page 12 of 120 Using the Background Terminal Directory number expansion With X11 Release 13 and later, Directory Number Expansion (DNXP) is introduced to allow an internal DN to have up to seven digits. If this package is equipped, any BGD command, response, or display containing a DN field is expanded to accommodate up to seven digits.

  • Page 23: Print Port

    Using the Background Terminal Page 13 of 120 Print port To print port information, use the following print commands: (PRint) POrt This command prints the current setting for all terminals. (PRint) OPtions This command prints the current option setting for all terminals. Configure terminals This section describes how to set which terminals will be allowed to perform which functions.

  • Page 24: Restrict Terminal Access To Data

    Page 14 of 120 Using the Background Terminal Operating parameters The choices you can use as items in the commands listed above are listed below. — MEter — OPtion — STatus — WAke — Call Party Name Display An OPtion terminal is one that can change the configuration and the options for the whole system.
  • Page 25 Using the Background Terminal Page 15 of 120 Operating parameters The choices you can use as items in the commands listed above are listed below. — SEt can change data — REad allows read only, cannot change data — DIsplay displays messages —...

  • Page 26: Managing Terminal Restrictions

    Page 16 of 120 Using the Background Terminal Note 1: You must have one OPtion terminal that can reset system options if you need to in the future. Note 2: Only one terminal can have its restrictions changed in one command line.

  • Page 27: Define Options For The Set Command

    Using the Background Terminal Page 17 of 120 Define options for the Set command The four options you can define for the Set command are listed below. — ALl — X substitution — RAnge — COnfirm You may choose to disallow the setting of all DNs to some value. —...

  • Page 28: Operating Parameters

    Page 18 of 120 Using the Background Terminal — To turn all options off: SEt OPtion OFf <CR> — To turn all options on: SEt OPtion ON <CR> Operating parameters More than one option can be entered on each command line. For example, SEt OPtion X COnfirm OFf <CR>...

  • Page 29: Print System Settings

    Using the Background Terminal Page 19 of 120 Print system settings You can use your terminal to print out the current BGD settings with this command: (PRint) OPtion <CR> The options are: — Set options—ALl, COnfirm, RAnge, X RAnge — Guest room category names —...

  • Page 30: Operating Parameters

    Page 20 of 120 Using the Background Terminal Operating parameters When your Meridian 1 system first comes into service, some options are set ON, and others OFf. Enter the Print command to find out how the options are set. Table 5...

  • Page 31: Print Terminal Setting

    Using the Background Terminal Page 21 of 120 Print terminal setting You can print a list showing the number, name, and setting for each terminal. — To find out the ID and current setting of all terminals in your system: (PRint) POrt <CR>...

  • Page 32: Print At Other Terminals

    Page 22 of 120 Using the Background Terminal Print at other terminals You can ask to have a report printed at a terminal other than the one where you type the command. Simply replace the word PRint in any print command with the two-letter port ID (can be a default port number in the ID field) where you want the printout.

  • Page 33: Display Format

    Using the Background Terminal Page 23 of 120 Display format Tables 7, 8, and 9 show the display format and the column parameters. Table 7 shows the format with Maid ID, Multi-Language Wake Up, and VIP Wake Up packages equipped. Note: X11 Release 16 introduces Multi-Language Wake Up.

  • Page 34: Display Format (Maid Id, Multi-Language Wake Up, & Vip Wake Up)

    Page 24 of 120 Using the Background Terminal X11 Release 17 introduces Maid ID and VIP Wake Up. This adds Maid ID information, just before column 1 and column 9, to the display. Column 9 appears whether or not MLWU and VIP Wake Up are equipped. If Maid ID is equipped, the ID number appears on the second line.

  • Page 35: Display Values (Part 1 Of 2)

    Using the Background Terminal Page 25 of 120 Table 8 Display values (Part 1 of 2) Item Value ST source ST-COS (Check-in/check-out from a Class of Service key on a telephone) ST-DET (Off-hook detection of a room telephone) ST-DIAL (Dial access code from a room telephone) ST-RMK (RMK key on an SL-1 or digital telephone) ST-TERM (Terminal) 5402...
  • Page 36 Page 26 of 120 Using the Background Terminal Table 8 Display values (Part 2 of 2) Item Value Column 7 CAT: 1 CAT: 2 CAT: 3 CAT: 14 CAT: 15 Blank if no category is assigned Column 8 LANG: 0 or two-character mnemonic LANG: 1 or two-character mnemonic LANG: 5 or two-character mnemonic Blank if default language (0) is assigned, or Multi-Language Wake Up is...

  • Page 37: Display Format Parameters (Part 1 Of 2)

    Using the Background Terminal Page 27 of 120 Table 9 Display format parameters (Part 1 of 2) Item Length Start position ST source up to 7 characters + one space (If fewer than 6 characters, the spaces fill before adding the space) 5402 Up to 7 digits (left justified) with DNXP with NO following space...
  • Page 38 Page 28 of 120 Using the Background Terminal Table 9 Display format parameters (Part 2 of 2) Item Length Start position Column 8 Up to 10 characters total (including the leading space) One leading space appears before the keyword LANG: begins Column 51 is where the leading space appears, column 52 is where the LANG actually begins Two-character language mnemonic format is one space to line...

  • Page 39: Display Wake-Up Events

    Using the Background Terminal Page 29 of 120 Display wake-up events — To assign a terminal for wake-up display: SEt OPtion POrt portID WAke DIsplay (ON) <CR> Wake up events that can be displayed as they happen are listed here. ENTRY The attendant (or guest) enters or cancels the wake-up request.
  • Page 40 Page 30 of 120 Using the Background Terminal — You can turn off more than one display at the same time. For example, to turn off the display of calls answered and calls being returned to the attendant: SEt OPtion DIsplay ANswer REturn OFf <CR> Note: The word OFf always comes at the end.

  • Page 41: Display Message Registration Events

    Using the Background Terminal Page 31 of 120 Display message registration events Follow these steps to have meter changes displayed. To assign a terminal for meter display: SEt OPtion POrt portID MEter DIsplay (ON) <CR> The system DISPLAY option must be turned on to have any meter changes displayed.

  • Page 42: Display Room Status Events

    Page 32 of 120 Using the Background Terminal Display room status events — To assign a terminal for room status display: SEt OPtion POrt portID STtatus DIsplay (ON) <CR> — To turn on the display of room status changes: SEt OPtion DIsplay STatus (ON) <CR> —...

  • Page 43: Automatic Daily Routines

    Using the Background Terminal Page 33 of 120 Automatic daily routines You can store up to 12 commands on the Automatic job list for execution at a predesignated time. If you use the Automatic “CLeaning REquested” option (to change the cleaning status of all occupied rooms to REquest cleaning [RE] at a specified time), it occupies auto list entry number 12, so only 11 commands can be stored.

  • Page 44: Generating Automatic Daily Routines

    Page 34 of 120 Using the Background Terminal If two jobs are scheduled for the same time, the job with the lower entry number is processed first. If the first job is finished within the same hour, the second job starts immediately after the first one is done.

  • Page 45: Full Automatic List

    Using the Background Terminal Page 35 of 120 Full Automatic list If your list becomes full because of a temporary command, you will get a message TRY AGAIN. Simply wait a few minutes and type in your command again. If your list already has 12 entries and you try to add another item (number 13), you will get a message LIST FULL.

  • Page 46: Traffic Printout Format (Part 1 Of 2)

    Page 36 of 120 Using the Background Terminal To have it printed at the same time every day, add this command to the automatic list (see “Generate Automatic Daily Routines”). The format for a traffic printout is shown in Table 11. Table 11 Traffic printout format (Part 1 of 2) System...
  • Page 47 Using the Background Terminal Page 37 of 120 Table 11 Traffic printout format (Part 2 of 2) h = number of times a full time interval caused an attendant entry failure i = average call answer time in seconds j = average call holding time in seconds k = number of times the default AWU RAN routes are used due to language RAN route failure.

  • Page 48: Display Option

    Page 38 of 120 Using the Background Terminal Display option A message can be printed to record each change made to Hotel/Motel feature data as it occurs. These optional display messages provide a traceable record of events. One or more terminals must be assigned to print these messages. —...
  • Page 49 Using the Background Terminal Page 39 of 120 Message Registration To enable the display of meters in general, use ME for “item” in the command above. Individual meter display can then be turned on or off as required. SE ME dn DI (ON), OFf dn1 dn2 The last two words, DI ON/OFf, can be added to the end of a command that...

  • Page 50: Call Number Information Messages

    Page 40 of 120 Using the Background Terminal Call Number Information Messages Call Number Information Messages are available in X11 Release 12 and later. If the terminating telephone has Call Number Information Allowed (CNIA) Class of Service, the system sends Call Initiation and Call Termination messages for calling and called DNs on a real-time basis to the BGD port.

  • Page 51: Operating Parameters

    Using the Background Terminal Page 41 of 120 Call Terminated (CT) A Call Terminated message is sent when the terminating telephone has Call Number Information Allowed (CNIA) Class of Service (CLS) and one of the following conditions occurs: — Call termination to a non-CNIA telephone —...
  • Page 52 Page 42 of 120 Using the Background Terminal 553-2311-316 Standard 10.00 June 1999...

  • Page 53: Automatic Wake Up

    Page 43 of 120 Automatic Wake Up Automatic Wake Up enables the Meridian 1 to place wake-up calls automatically. An attendant may enter the wake-up information specified by the guest, or the guest enters the wake-up information from their room telephone.

  • Page 54: Guest Entry Of Auto Wake Up (Gewu)

    Page 44 of 120 Automatic Wake Up Guest Entry of Auto Wake Up (GEWU) A wake-up request can be entered by the attendant or craftsperson on the BGD, or by a guest on the room telephone (see Guest Automatic Wake Up in X11 features and services).

  • Page 55: Set Wake-Up Call Times

    Automatic Wake Up Page 45 of 120 Set wake-up call times You can use your BGD to set wake-up call times for a single DN or a group of DNs. — To set a wake-up call time for one DN: SEt WAke dn TIme hhmm <CR>...

  • Page 56: Using The Set Command For Automatic Wake Up

    Page 46 of 120 Automatic Wake Up STOP ON 2314 indicates the DN the system did not accept because of lack of space. If you entered a group of DNs, DN 2314 is the first of those that are still not recorded in the system. Table 12 Using the Set command for Automatic Wake Up Input (what you type)

  • Page 57: Set Time For A Secondary Wake-Up Announcement

    Automatic Wake Up Page 47 of 120 Set time for a secondary wake-up announcement You may set the time at which a second recorded wake-up announcement is activated. — SEt OPtion TIme RAn2 time1 time2 <CR> If you do not put in any value for time2, then 00:00 (midnight) will be assumed.

  • Page 58: Set Language Identifiers For Wake-Up Announcements

    Page 48 of 120 Automatic Wake Up Set language identifiers for wake-up announcements You may assign a two-letter identifier to each of the six possible recorded languages used to make wake-up calls. The two-letter code is used to identify each language used to record the wake-up announcement. When setting a room’s language status, use the language number (0–5) or the two-letter identifier.

  • Page 59: Find Wake-Up Call Times

    Automatic Wake Up Page 49 of 120 Find wake-up call times You can use your terminal to find DNs that have wake-up call times set. The FInd command allows you to retrieve the wake-up call request for the lowest-numbered DN within the specified DN range with a wake-up call time set.

  • Page 60: Operating Parameters

    Page 50 of 120 Automatic Wake Up Operating parameters If only one DN is entered, the FInd command will look for a DN with a wake-up call, starting with the DN requested and ending with the largest DN in the system. It will print the first one it finds. If there are no wake-up calls set in the group requested, the message NO DATA FOUND is printed.

  • Page 61: Print Wake-Up Call Times

    Automatic Wake Up Page 51 of 120 Print wake-up call times You can use your terminal to print the wake-up call time currently set for one or more guest rooms. — To print the setting for one DN: (PRint) WAke dn <CR> —...

  • Page 62: Print Wake-Up Call Map

    Page 52 of 120 Automatic Wake Up Typing four asterisks (****) will stop a job that is currently in progress at your own terminal (for example, a long printout you realize you don’t need). Table 15 Examples of the Print command for Automatic Wake Up Input Comments Response...

  • Page 63: Wake Up Call Map Example

    Automatic Wake Up Page 53 of 120 Table 16 Wake Up call map example (PRint) WAke MAp <CR> WAKE UP TIME 0:11 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00...
  • Page 64 Page 54 of 120 Automatic Wake Up 553-2311-316 Standard 10.00 June 1999...

  • Page 65: Room Status

    Page 55 of 120 Room Status Room Status (RMS) sets conditions on rooms, such as whether or not a room requires cleaning, or whether a room is occupied or vacant. Room Status is managed through the BGD. All room phones are required to have Controlled Class of Service Allowed (CCSA).
  • Page 66 Page 56 of 120 Room Status All occupied rooms can be automatically set to cleaning requested at the same time each day. Off hook detection of cleaning status can also be set for all occupied rooms for the same time each day. Note: The Off-Hook Alarm Security feature takes precedence over the Off-Hook Detection feature.

  • Page 67: Set Room Status

    Room Status Page 57 of 120 Set room status You can use your terminal to change the status of guest room DNs to checked-in. This can be done for a single DN, a group of consecutive DNs, or all DNs. Use the abbreviations listed in Table 17 on page 56 in place of the word “status”...

  • Page 68: Operating Parameters

    Page 58 of 120 Room Status Operating parameters When checking in a group of consecutive DNs, the second DN entered must be a higher number than the first. After setting the status of one or more guest room DNs, a confirmation message may be displayed or printed.
  • Page 69 Room Status Page 59 of 120 Cleaning status parameters If automatic cleaning hours are set, the status of any occupied guest room will be changed to cleaning REquested at the specified time (see “Set automatic control of room cleaning status” on page 63). If automatic detection hours are set, the status of any occupied guest room will be automatically updated to cleaning in PRogress, then CLeaned by the cleaning staff using the room telephone in the appropriate manner (see “Set...
  • Page 70 Page 60 of 120 Room Status System Class of Service (SCOS) is the basic default level and usually has the fewest restrictions. Controlled Class of Service (CCOS) is used to restrict the type of calls a guest can make from the telephone. Enhanced Controlled Class of Service (E1 and E2) simply adds two more levels of restrictions to increase the flexibility of your system.
  • Page 71 Room Status Page 61 of 120 Table 18 Using the Set command for Room Status Input Comments One DN: SEt STatus 1203 CHeck(IN) <CR> checked-in SEt STatus 0904 CHeck OUt <CR> checked-out SEt STatus 1427 OCcupied <CR> occupied SEt STatus 2218 VAcant <CR> vacant SEt STatus 4442 REquested <CR>...

  • Page 72: Set Ready-For-Sale Criteria

    Page 62 of 120 Room Status Set ready-for-sale criteria A Room Status SEt command using the word SAle will always change the status of the room(s) you specify to VAcant and PAssed. But you may wish to make the PRint and FInd commands less strict, so that more rooms are printed out as being available for sale.

  • Page 73: Set Automatic Control Of Room Cleaning Status

    Room Status Page 63 of 120 Set automatic control of room cleaning status Room cleaning status can be updated in two ways: automatically or by code entry from the room telephone. The status of all occupied rooms can be automatically changed to cleaning REquested every day at a particular time. Between the hours that you specify, cleaning staff can use the room telephone to signal that the room is being cleaned.

  • Page 74: Set Cleaning Status From Room Telephone

    Page 64 of 120 Room Status Set cleaning status from room telephone In addition to off hook detection, there are two ways the cleaning status of a room can be changed by the cleaning staff. Dial access Cleaning staff can update the status of a room by dialing a SPRE code from the room telephone.
  • Page 75 Room Status Page 65 of 120 Key access Your system may have telephones equipped with a Room Status key (RMK). These can update the cleaning status of other rooms. You cannot turn this option on and off, but you can choose whether or not to have such changes displayed (see “Display room status events”...

  • Page 76: Set Check-In, Check-Out Parameters

    Page 66 of 120 Room Status Set check-in, check-out parameters Options you can set allow the check-in and check-out commands to perform a number of operations automatically. The following options are associated with the Room Status feature. COntrol System Class of Service upon check-in, Controlled Class of Service upon check-out E1 / E2 Enhanced Controlled Class of Service (1 or 2) upon check-in,...

  • Page 77: Operating Parameters

    Room Status Page 67 of 120 Operating parameters Items cannot be set on and off in the same command, and the word ON or OFf always comes at the end. Once you have activated automatic Class of Service control, the telephone Class of Service of a guest room DN is automatically set to SCOS when the guest is checked in with the CH command.

  • Page 78: Find Current Room Status

    Page 68 of 120 Room Status — To change the name: SEt OPtion CAtegory oldname newname <CR> — To remove a category name without replacing it with a new name, use zero as the new name: SEt OPtion CAtegory name 0 <CR> Find current room status You can use your terminal to find the current status of guest rooms.

  • Page 79: Operating Parameters

    Room Status Page 69 of 120 Operating parameters If you enter a FInd command with only one DN in it and you do not name any status condition, that DN’s status will be printed. If you enter only one DN and you name a status, the FInd command will begin looking for a DN with that status, starting at the DN entered and ending with the largest DN in the system.

  • Page 80: Print Current Room Status

    Page 70 of 120 Room Status Table 19 Using the Find command for Room Status (Part 2 of 2) A group of consecutive DNs—find vacant rooms. 3200 is the first vacant room in the group. FInd <CR> STATUS 3201 PASS SALE CAT: LANG: 0...

  • Page 81: Operating Parameters

    Room Status Page 71 of 120 Operating parameters You can specify any of the following status indications:. ready for sale not for sale occupied vacant cleaning requested cleaning in progress cleaned passed inspection failed inspection cleaning skipped Controlled Class of Service CO OF System Class of Service Enhanced Controlled Class of Service 1...

  • Page 82: Using The Print Command For Room Status

    Page 72 of 120 Room Status After some system problems, blocks of asterisks (*) characters may be printed in the occupancy and cleaning fields to show they are no longer valid. If this happens, enter the missing status information. Table 20 Using the Print command for Room Status (PRint) STatus 1206 <CR>...

  • Page 83: Message Registration

    Page 73 of 120 Message Registration Message Registration allows hotel management to monitor all completed local calls made from the hotel telephone system. Each DN and trunk in your system can have a meter assigned, which stores a pulse count for calls made. You can access these meters using your terminal.

  • Page 84: Set Meters To A Given Value

    Message Registration Set meters to a given value You can use your terminal to set meters in your Meridian 1 system to any given value. You can use meter values to figure total call charges for metered calls. You can set meter values for a single DN, a group of consecutive DNs, or all DNs.

  • Page 85: Operating Parameters

    Message Registration Page 75 of 120 Operating parameters When setting the meters for a group of consecutive DNs, the second DN entered must be a higher number than the first and can be in the range 0–32766. You can use X substitution (see “Define options for the Set command” on page 17).

  • Page 86: Using The Set Command For Message Registration

    Page 76 of 120 Message Registration Table 21 Using the Set command for Message Registration Input Comments Response SEt MEter 1535 VAlue 1 Meter for one DN ROOM METER 1535 DN 1535 was set to 7 but is now set to one.

  • Page 87: Erase Meters (Set To Zero)

    Message Registration Page 77 of 120 Erase meters (set to zero) You can use your terminal to set meters in your system to zero. You can do this for a single DN, a group of consecutive DNs, or all DNs. —...

  • Page 88: Operating Parameters

    Page 78 of 120 Message Registration Operating parameters You can use X substitution (see “Define options for the Set command” on page 17). You may not be able to SEt all DNs at once if the ALl option is not on (see “Define options for the Set command”...

  • Page 89: Using The Set Command To Erase Meters

    Message Registration Page 79 of 120 Table 22 Using the Set command to erase meters Input Comments Response SEt MEter 1432 ZEro <CR> Meter for one DN ROOM METER 1432 DISP TO DISP ZERO DN 1432 was set to 3 but is now set to zero.

  • Page 90: Turn Meters On And Off

    Page 80 of 120 Message Registration Turn meters on and off You can use your terminal to turn a meter or a group of meters on or off. — To turn the meter for one DN off: SEt MEter dn OFf <CR> —...

  • Page 91: Using The Set Command To Turn Meters On Or Off

    Message Registration Page 81 of 120 You may not be able to SEt a group of consecutive DNs if the RAnge option is not on (see “Define options for the Set command” on page 17). The CUstomer meter cannot be turned off. Table 23 Using the Set command to turn meters on or off Input...

  • Page 92: Turn Individual Meter Display On And Off

    Page 82 of 120 Message Registration Turn individual meter display on and off Individual meters can have their display turned on or off, so it is possible to have the meter value for a particular DN displayed whenever a change occurs, and later turn display off for that DN if no longer required.

  • Page 93: Operating Parameters

    Message Registration Page 83 of 120 Operating parameters For a group of consecutive DNs, the second DN entered must be a higher number than the first. You may not be able to SEt all DNs at once if the ALl option is not on (see “Define options for the Set command”...

  • Page 94: Find Non-Zero Meters

    Page 84 of 120 Message Registration Find non-zero meters You can use your terminal to search for meters in your system that have a reading greater than zero. Only the first non-zero meter encountered in the range you specify is printed out. To get the next one, you simply type FInd again.

  • Page 95: Operating Parameters

    Message Registration Page 85 of 120 Operating parameters If only one meter is requested, and its value is zero, the first higher numbered DN with a non-zero meter will be printed. When searching a group of meters, the second DN entered must be higher than the first.

  • Page 96: Print Meter Values

    Page 86 of 120 Message Registration Print meter values You can use your terminal to print the contents of meters in your system. This can be done for a single DN, a group of consecutive DNs, or all DNs. — To print the meter contents for one DN: (PRint) MEter dn <CR>...

  • Page 97: Using The Print Command For Message Registration (Part 1 Of 2)

    Message Registration Page 87 of 120 You can specify a condition at the end of the PRINT command. Only meters in the condition you name will be printed. The conditions are listed below. meters that are turned off ZEro meters with a reading of zero meters in all conditions, including zero value, and turned off (normally these are not printed) DIsplay ON...
  • Page 98 Page 88 of 120 Message Registration Table 26 Using the Print command for Message Registration (Part 2 of 2) Input Comments Response (PRint) MEter ALl <CR> Meters for all DNs ADMN METER 1006 DISP The current meter value of DN 1006 is 3. DN 1006 is an administration (ADMN) telephone.

  • Page 99: Call Party Name Display

    Page 89 of 120 Call Party Name Display Call Party Name Display (CPND) gives internal telephone users a visual aid when making and receiving calls. CPND provides information (usually a name) in addition to the DN or route/member number usually displayed. CPND applies only to M2317, M3000 telephones, Meridian Modular Telephones with display, and M1250/M2250 Attendant Consoles.

  • Page 100: Operating Parameters

    Page 90 of 120 Call Party Name Display Operating parameters If the COnfirm option is on, the following confirmation message prints: CPND dn cpnd-name xpln The keywords SEt, CPnd, and LAnguage can be shortened to the first two letters. The keywords CHeck (IN) / OUt, LAnguage (and its identifier) and VIp are optional.

  • Page 101: Room Status

    Page 91 of 120 Room Status Room Status (RMS) sets conditions on rooms, such as whether or not a room requires cleaning, or whether a room is occupied or vacant. Room Status is managed through the BGD. All room phones are required to have Controlled Class of Service Allowed (CCSA).

  • Page 102: Room Status Examples

    Page 92 of 120 Room Status All occupied rooms can be automatically set to cleaning requested at the same time each day. Off hook detection of cleaning status can also be set for all occupied rooms for the same time each day. Note: The Off-Hook Alarm Security feature takes precedence over the Off-Hook Detection feature.

  • Page 103: Set Room Status

    Room Status Page 93 of 120 Set room status You can use your terminal to change the status of guest room DNs to checked-in. This can be done for a single DN, a group of consecutive DNs, or all DNs. Use the abbreviations listed in Table 27 on page 92 in place of the word “status”...

  • Page 104: Operating Parameters

    Page 94 of 120 Room Status Operating parameters When checking in a group of consecutive DNs, the second DN entered must be a higher number than the first. After setting the status of one or more guest room DNs, a confirmation message may be displayed or printed.
  • Page 105 Room Status Page 95 of 120 Cleaning status parameters If automatic cleaning hours are set, the status of any occupied guest room will be changed to cleaning REquested at the specified time (see “Set automatic control of room cleaning status” on page 99). If automatic detection hours are set, the status of any occupied guest room will be automatically updated to cleaning in PRogress, then CLeaned by the cleaning staff using the room telephone in the appropriate manner (see “Set...
  • Page 106 Page 96 of 120 Room Status System Class of Service (SCOS) is the basic default level and usually has the fewest restrictions. Controlled Class of Service (CCOS) is used to restrict the type of calls a guest can make from the telephone. Enhanced Controlled Class of Service (E1 and E2) simply adds two more levels of restrictions to increase the flexibility of your system.

  • Page 107: Using The Set Command For Room Status

    Room Status Page 97 of 120 Table 28 Using the Set command for Room Status Input Comments One DN: SEt STatus 1203 CHeck(IN) <CR> checked-in SEt STatus 0904 CHeck OUt <CR> checked-out SEt STatus 1427 OCcupied <CR> occupied SEt STatus 2218 VAcant <CR> vacant SEt STatus 4442 REquested <CR>...

  • Page 108: Set Ready-For-Sale Criteria

    Page 98 of 120 Room Status Set ready-for-sale criteria A Room Status SEt command using the word SAle will always change the status of the room(s) you specify to VAcant and PAssed. But you may wish to make the PRint and FInd commands less strict, so that more rooms are printed out as being available for sale.

  • Page 109: Set Automatic Control Of Room Cleaning Status

    Room Status Page 99 of 120 Set automatic control of room cleaning status Room cleaning status can be updated in two ways: automatically or by code entry from the room telephone. The status of all occupied rooms can be automatically changed to cleaning REquested every day at a particular time. Between the hours that you specify, cleaning staff can use the room telephone to signal that the room is being cleaned.

  • Page 110: Set Cleaning Status From Room Telephone

    Page 100 of 120 Room Status Set cleaning status from room telephone In addition to off hook detection, there are two ways the cleaning status of a room can be changed by the cleaning staff. Dial access Cleaning staff can update the status of a room by dialing a SPRE code from the room telephone.
  • Page 111 Room Status Page 101 of 120 Key access Your system may have telephones equipped with a Room Status key (RMK). These can update the cleaning status of other rooms. You cannot turn this option on and off, but you can choose whether or not to have such changes displayed (see “Display room status events”...

  • Page 112: Set Check-In, Check-Out Parameters

    Page 102 of 120 Room Status Set check-in, check-out parameters Options you can set allow the check-in and check-out commands to perform a number of operations automatically. The following options are associated with the Room Status feature. COntrol System Class of Service upon check-in, Controlled Class of Service upon check-out E1 / E2 Enhanced Controlled Class of Service (1 or 2) upon check-in,...

  • Page 113: Operating Parameters

    Room Status Page 103 of 120 Operating parameters Items cannot be set on and off in the same command, and the word ON or OFf always comes at the end. Once you have activated automatic Class of Service control, the telephone Class of Service of a guest room DN is automatically set to SCOS when the guest is checked in with the CH command.

  • Page 114: Find Current Room Status

    Page 104 of 120 Room Status — To change the name: SEt OPtion CAtegory oldname newname <CR> — To remove a category name without replacing it with a new name, use zero as the new name: SEt OPtion CAtegory name 0 <CR> Find current room status You can use your terminal to find the current status of guest rooms.

  • Page 115: Operating Parameters

    Room Status Page 105 of 120 Operating parameters If you enter a FInd command with only one DN in it and you do not name any status condition, that DN’s status will be printed. If you enter only one DN and you name a status, the FInd command will begin looking for a DN with that status, starting at the DN entered and ending with the largest DN in the system.

  • Page 116: Print Current Room Status

    Page 106 of 120 Room Status Table 29 Using the Find command for Room Status (Part 2 of 2) A group of consecutive DNs—find vacant rooms. 3200 is the first vacant room in the group. FInd <CR> STATUS 3201 PASS SALE CAT: LANG: 0...

  • Page 117: Operating Parameters

    Room Status Page 107 of 120 Operating parameters You can specify any of the following status indications:. ready for sale not for sale occupied vacant cleaning requested cleaning in progress cleaned passed inspection failed inspection cleaning skipped Controlled Class of Service CO OF System Class of Service Enhanced Controlled Class of Service 1...
  • Page 118 Page 108 of 120 Room Status After some system problems, blocks of asterisks (*) characters may be printed in the occupancy and cleaning fields to show they are no longer valid. If this happens, enter the missing status information. Table 30 Using the Print command for Room Status (PRint) STatus 1206 <CR>...

  • Page 119: Command Summary

    Page 109 of 120 Command summary Automatic Wake Up Command Action (PRint) WAke dn Print wake-up call time for one DN. (PRint) WAke dn1 dn2 Print wake-up call times for a consecutive group of DNs. (PRint) WAke ALl Print wake-up call times for all DNs. FInd WAke dn1 dn2 Find the first DN in a consecutive group with a call time set.

  • Page 120: Message Registration

    Page 110 of 120 Command summary Message Registration Command Action (PRint) MEter dn Print meter value for one DN. (PRint) MEter dn1 dn2 Print meter values for a consecutive group of DNs. (PRint) MEter ALl Print meter values for all DNs. (PRint) MEter ALl condition Print meter values for all DNs in the given condition, for example ZEro.

  • Page 121: Room Status (Part 1 Of 4)

    Command summary Page 111 of 120 Room Status (Part 1 of 4) Command Action (PRint) STatus dn Print the current status of one DN. (PRint) STatus dn1 dn2 Print the current status of a consecutive group of DNs. (PRint) STatus dn1 dn2 status Print all the DNs in the group that are in the specified status.
  • Page 122 Page 112 of 120 Command summary Room Status (Part 2 of 4) Command Action SEt STatus dn SAle Set one DN to ready for sale. SEt STatus dn1 dn2 SAle Set a consecutive group of DNs to ready for sale. SEt STatus ALl SAle Set all DNs to ready for sale.
  • Page 123 Command summary Page 113 of 120 Room Status (Part 3 of 4) Command Action *SEt STatus dn1 dn2 FAiled Set a consecutive group of DNs to failed inspection. *SEt STatus ALl FAiled Set all DNs to failed inspection. *SEt STatus dn SKipped Set one DN to cleaning skipped.
  • Page 124 Page 114 of 120 Command summary Room Status (Part 4 of 4) Command Action SEt STatus dn1 dn2 E2 Set a consecutive group of DNs to Enhanced Controlled Class of Service level 2. SEt STatus ALl E2 Set all DNs to Enhanced Controlled Class of Service level 2.

  • Page 125: Call Party Name Display

    Command summary Page 115 of 120 Call Party Name Display Command Action SEt CPnd dn ‘name’ LA (no. or ID) CH (IN) Set Room for Call Party Name Display (including the language number or ID) at check-in. SEt CPnd dn CH OU Set Room to remove Call Party Name Display at check-out.

  • Page 126: Automatic List

    Page 116 of 120 Command summary Automatic List Command Action AUtomatic hhmm command Place the command in the Automatic List and have it executed at time hhmm each day. (PRint) AUtomatic Print the contents of the Automatic List. SEt AUtomatic n OFf Delete command n from the Automatic List (where n is a list entry number from 1 to 12).

  • Page 127: Terminal Functions

    Command summary Page 117 of 120 Terminal functions Command Action SEt OPtion POrt portID feature(s) (ON)/OFf Set which of the four features this terminal will be used for (WAke, MEter, STatus, OPtion). SEt OPtion POrt portID function(s) (ON)/OFf Set which functions this terminal will be able to perform (SEt, REad, DIsplay, PRint).

  • Page 128: Recorded Announcement

    Page 118 of 120 Command summary Recorded Announcement Command Action SEt OPtion TIme RAn2 t1 t2 Set time of secondary recorded announcement. SEt OPtion TIme RAn2 OFf Turn off use of secondary recorded announcement. Check-in, Check-out criteria Command Action SEt OPtion CHeck items (ON)/OFf Turn the automatic setting of any of the following items on or off: COntrolled change telephone Class of Service on...

  • Page 129: For Sale Print Criteria

    Command summary Page 119 of 120 For Sale Print criteria Command Action SEt OPtion SAle items (ON)/OFf Set the criteria for a ‘rooms ready for sale’ printout. In addition to VAcant and PAssed, which are always included, you can add any of the following: REquested PRogress CLeaned...
  • Page 130 SL-1 and Meridian 1 are trademarks of Nortel Networks Corporation. Publication number: 553-2311-316 Document release: Standard 10.00...

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