Finding A Remedy - Stratasys F123 Series Manual

Finding a Remedy

Replace support head
• Indicates that the support head has reached its build hour odometer limit. This error
message is displayed as a reminder that you should replace the head before starting
another build. Build hours are available within the head's Head Details page (see
Head Details" (page
• Correct condition - you are able to continue building using this head but it is recommended
that you change the head prior to starting a new build (see
(page
Finding a Remedy
The following table lists various troubleshooting scenarios you may encounter when operating
the printer and methods for resolving these scenarios.
Condition
Material spool
will not load
Loss of
extrusion
(head will not
extrude
material)
64)).
119)).
Possible Cause
Empty material
spool (zero
volume).
Incorrect
material spool
type installed.
Material spool
memory chip
circuit failed.
Filament does
not reach head
(load time-out
reached)
Plugged Tips
Printer not
calibrated
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Remove and replace empty material spool (see
Material Spools" (page 116)
(page 111)).
The F123 Series utilizes a different material spool memory
chip than other Stratasys printers. As a result, only F123
Series material spools can be used to build parts on the
printer.
Ensure that an F123 Series material spool is installed.
View the spool's associated Material Status Icon within the
Materials page. If the icon is red, there may be an issue with
the material spool's memory chip. Unload and then reload
the spool. If the error persists, replace the spool with a new
one. See "Unloading Material" (page
Material Spools" (page
(page 110).
Remove material spool and replace with a new spool (see
"Removing Material Spools" (page 116)
Material" (page 110)).
If the error persists, contact Customer Support or your
regional Stratasys office (see
contact information).
Verify that material purges by initiating a purge using the
model and/or support purge buttons. See
Maintenance" (page 65).
Replace head with new head and recalibrate. See
Replacement" (page 119).
Perform a Tip Offset Calibration. See
(page 148).
"Head Replacement"
Remedy
and "Material Spool Installation"
114), "Removing
116), and "Loading Material"
and "Loading
"Getting Help" (page 214)
"Head
"Tip Calibration"
Head Errors
"Viewing
"Removing
for
"Head
Page 227