Service And Support; Service; Software Support; Safety Instructions - Stratasys F123 Series Manual

Service

1 SERVICE AND SUPPORT

This chapter provides information on service and support for the F123 Series as well as safety
information and safety label locations.
Service
If you have a problem with your printer that is not covered in this guide, please contact
Stratasys Customer Support. Contact information is available from the Stratasys website at:
http://www.stratasys.com/customer-support/contact-customer-support.
When calling in for service, always have your printer's software version (see
Version" (page
(page 13)). You may also need access to GrabCAD Print to provide a configuration file from
your hardware (see

Software Support

If you have a software problem that is not covered in this guide, please contact Stratasys
Customer Support. Contact information is available from the Stratasys website at:
www.stratasys.com/customer-support/contact-customer-support.
When calling in for service, always have your printer's software version (see
Version" (page
(page 13)). You may also need access to GrabCAD Print to provide a configuration file from
your hardware (see

Safety Instructions

The following basic safety tips are given to ensure safe installation, operation, and
maintenance of Stratasys equipment and are not to be considered as comprehensive on
matters of safety. The F123 Series printers are designed to be safe and reliable rapid
prototyping printers. Access to areas of the printer are potentially dangerous.

Hazard Types

Stratasys recommends that all services be performed by qualified personnel. All personnel
working on or around the printer should be knowledgeable of what the following hazard
classifications mean throughout this guide.
139)) and hardware serial number available (see
"Exporting System Configuration (.CFG) File" (page
139)) and printer serial number available (see
"Exporting System Configuration (.CFG) File" (page
© Copyright 2021 Stratasys. All rights reserved.
Hazard Types
"Software
"Identifying Your Printer"
170)).
http://
"Software
"Identifying Your Printer"
170)).
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