Warnings and Errors
Build Abort Errors
Aborted by user
•
Indicates that the abort was initiated by the operator.
•
Correct condition - remove the aborted build from the printer, see
the Printer" (page 130)
Failed to find Z zero
•
Indicates that the Z stage failed to find its home position.
•
Correct condition - verify that there is nothing obstructing the calibration targets on the
platen, see
Failed to process the part
•
An error occurred when attempting to translate the CMB file into commands for the printer.
•
Correct condition - often the result of a corrupted or outdated CMB file. Ensure that your
printer's software version is up to date (see
that you are using the correct version of GrabCAD Print software. Reprocess, reorient, and
resend the job file to the printer using GrabCAD Print (see
(page
instructions).
Failed to load toolpaths
•
Printer unexpectedly lost job information during the build.
•
Correct condition - reprocess, reorient, and resend the job file to the printer using GrabCAD
Print (see
rebuilding with the reprocessed file, attempt to build a different file to see if the error occurs
again. If so, contact Stratasys Customer Support or your regional Stratasys office (see
"Getting Help" (page 214)
Failed to calibrate tip offsets
•
Indicates that the printer failed to calibrate tip offsets.
•
Correct condition - perform an automatic tip calibration
(page
(page
Stratasys office (see
Active spool removed
•
Indicates that the active material spool was removed. This is only displayed when the
printer is preparing for a build.
•
Correct condition - install a material spool and load model material. See
Installation" (page 111)
All abort related errors must be acknowledged on the User Interface before the printer
is put into an aborted state.
for instructions.
"Cleaning the Platen" (page 176)
40)) and then restart the build (see
"GrabCAD Print Software" (page
for contact information).
149)). If calibration fails, perform a manual tip calibration
152)). If calibration fails again, contact Stratasys Customer Support or your regional
"Getting Help" (page 214)
and
© Copyright 2021 Stratasys. All rights reserved.
for instructions.
"Updating Controller Software" (page
"Basic Job Build Tasks" (page 121)
40)). If you encounter the same error when
for contact information).
"Loading Material" (page 110)
Build Abort Errors
"Removing a Part from
"GrabCAD Print Software"
("Automatic Tip Calibration"
("Manual Tip Calibration"
"Material Spool
for instructions.
165)) and
for
Page 224