Page 1 User Guide ® F123 Series Shared Office 3D Printers Part No. 401691-0001_REV_H...
Page 2 Stratasys. This document may be printed for internal use only. All copies, shall contain a full copy of this copyright notice.
Page 3 Added MT Connect functionality. July 2021 Added support material information. Added GrabCAD Print server information. Added No material detected in model head and No material detected in support head build pause warnings. Page iii © Copyright 2021 Stratasys. All rights reserved.
Page 4: Table Of Contents
Installing GrabCAD Print ....................19 Set up the GrabCAD Print server on a network............. 20 GrabCAD and GDPR ..................... 20 Connecting to the F123 Series Printer ................20 Setting the Printer’s Date and Time................... 21 Updating the Controller Software Version ................. 21 Adjusting the Tip Wipe Height ...................
Page 5 Site Preparation Guide 3 System Components ............. 22 Printer Overview ..................22 Access Doors and Panels....................22 Top Cover....................... 23 Oven Door ......................23 Material Bay Drawer ....................23 Storage Drawer ...................... 23 Right & Left Side Panels..................23 Rear Panel......................23 Interface Panel........................
Page 6 Site Preparation Guide Insight Software ......................... 40 4 User Interface ..............41 Overview ...................... 41 Navigation Menu........................ 42 Display Area........................43 Working with the Build Page ................ 43 Loading a File ........................45 Viewing Print Job Information .................... 48 Build Status Display......................49 Idle..........................
Page 7 Site Preparation Guide Working with the Tools Page................ 78 Tools Page Menu ....................... 79 Navigation Overview ......................81 Settings..........................82 Wait for Part......................82 Keep Previous Job ....................83 Part Placement ....................... 84 First Layer Material....................85 Units ........................86 Standby Mode ......................
Page 8 Site Preparation Guide 5 Operating the Printer ........... 108 Basic User Operations ................108 Powering ON the Printer....................108 Powering OFF the Printer ....................109 Loading Material ..................110 Material Spool Preparation ....................111 Material Spool Installation....................111 Unloading Material ..................114 Removing Material Spools....................
Page 9 Site Preparation Guide Printer Status ..................... 135 Head Odometer Status ....................135 Materials Status ....................... 136 Temperature Status ......................138 Oven Temperature ....................138 Head Temperature ....................138 Software Version......................139 MTConnect System Activation..................140 6 Calibration and Adjustments........148 Tip Calibration ....................
Page 10 Site Preparation Guide Monthly Maintenance................. 176 Clean/Inspect Tip Wipe Assemblies................. 176 As Needed Maintenance................179 Cleaning the Exterior Surface of the Printer ..............179 Cleaning the Touchscreen Display .................. 179 Inspecting and Cleaning the Tip Shields................179 Cleaning the Oven Door Glass Surfaces................. 179 Customer Replaceable Units ..............
Page 11 Site Preparation Guide Build Pause Warnings...................... 221 Build Abort Errors......................224 Head Warnings ........................ 226 Head Errors ........................226 Finding a Remedy..................227 9 Supplementary Info............229 Declaration of Conformity ................229 Regulatory and Environmental Information..........229 EMC Class A Warning...................... 229 FCC Statements (U.S.A.) ....................
Page 12: Service And Support
Service Hazard Types 1 SERVICE AND SUPPORT This chapter provides information on service and support for the F123 Series as well as safety information and safety label locations. Service If you have a problem with your printer that is not covered in this guide, please contact Stratasys Customer Support.
Page 13: Product Safety Signs
Stratasys makes every effort to ensure that our printers are safe and reliable at all times. However, there will be times when you must access areas of the printer where potentially high voltages, hot temperatures, and/or moving mechanical components could cause severe injury.
Page 14: Product Safety Label Locations
Safety Instructions Product Safety Label Locations Product Safety Label Locations Figure 1: Oven safety label locations Figure 2: Rear panel safety label locations Page 3 © Copyright 2021 Stratasys. All rights reserved.
Page 15: Potential Safety Hazard Areas
Oven Warning: Hot Surfaces. Always wear safety gloves and long sleeves when working inside the oven. Components are hot. Opening the oven door shuts the oven heaters off. Page 4 © Copyright 2021 Stratasys. All rights reserved.
Page 16: Gantry
Interlock switches are used to communicate the status of the oven door and the top cover to the printer. For safety reasons, the oven door and top cover must be closed before the X, Y, and Z motors will operate. Page 5 © Copyright 2021 Stratasys. All rights reserved.
Page 17: General Safety Practices
Always wear safety gloves and long sleeves when working inside the oven. Components are hot. Environmental Requirements • The F123 Series printer is for indoor use only. • Air quality conditions with excessive solid particulates (conductive or non-conductive) may result in system damage.
Page 18: Printer Setup
Welcome Insert Contains instructions for downloading the F123 Series User Guide (this document). Document This cable is used to establish a network connection between the F123 Series printer and 2 RJ45 Cable your Ethernet network. See “Making the Network Connection” (page 13).
Page 19 This tool is included to aid you with performing a Manual Tip Calibration which requires you Magnifier to view small toolpath relationships. See “Manual Tip Calibration” (page 152). 5 Scraper This tool is used to scrape parts or material off the substrate. Page 8 © Copyright 2021 Stratasys. All rights reserved.
Page 20 When unloaded, non-empty model and support material spools should be stored within Resealable these bags to prevent moisture from contacting the spool’s filament (see “Handling/Storing Bag (x3) Materials” (page 118)). Page 9 © Copyright 2021 Stratasys. All rights reserved.
Page 21 (984 cc) of ABS model material (see “Materials Spool Used” (page 37)). QSR Support Material spool containing 60 in (984 cc) of QSR support material (see “Materials Material Spool Used” (page 37)). Page 10 © Copyright 2021 Stratasys. All rights reserved.
Page 22: Basic Setup
Open the top cover and ensure that the orange clip has been removed from the X belt, and the orange tie wrap has been removed from the X motor. If not, remove the orange clip and/or orange tie wrap securing these components. Page 11 © Copyright 2021 Stratasys. All rights reserved.
Page 23: Stabilizing The Printer
Ideally, each caster wheel will remain in slight contact with the floor and using minimal force, be able to be rotated. 4. Repeat step 2 step 3 above to set all remaining stability pads. Figure 5: Stability Pad Jackscrew Adjustment Locknut Jackscrew Page 12 © Copyright 2021 Stratasys. All rights reserved.
Page 24: Identifying Your Printer
Model Tag Making the Network Connection Processed job files can be transferred from GrabCAD Print to the F123 Series printer through your facility’s Ethernet network. An RJ45 network connector is located on the right, rear corner of the printer (as viewed from the rear). See Figure 7 for the network connection location.
Page 25: Connecting The Power Cable
• Static address - you must enter an IP address, subnet mask, and gateway address for the printer (provided by the system administrator). Once entered, the address will not change. Page 14 © Copyright 2021 Stratasys. All rights reserved.
Page 26: Network Address Configuration
Select either the Static or Dynamic radio button to enable that network address type. Depending on the option selected, you may need to configure additional information within the Network page. Figure 8: Wired Network Selection Page 15 © Copyright 2021 Stratasys. All rights reserved.
Page 27 PC; the generated IP address will be displayed within the IP Address field of the Network page, and corresponding Subnet Mask and Gateway Address information will also be displayed. Page 16 © Copyright 2021 Stratasys. All rights reserved.
Page 28 Press the Scan button; the printer will scan for an available wireless (Wi-Fi) network. Figure 12: Scan for Wireless Network c. A list of available networks will be displayed; select the wireless network you’d like to connect to by pressing anywhere within the row. Page 17 © Copyright 2021 Stratasys. All rights reserved.
Page 29 When finished, touch anywhere on the screen outside of the keypad to exit and close the keypad. Scroll to the bottom of the page and press the Connect button to save the network configuration. Figure 14: Connect Button Page 18 © Copyright 2021 Stratasys. All rights reserved.
Page 30: Installing Grabcad Print
1. Monitoring print queues from the iOS, Android, and Alexa mobile apps. 2. Logging into GrabCAD Print from any computer and connecting to the office printers. 3. Getting email notifications for print jobs and changing settings. Page 19 © Copyright 2021 Stratasys. All rights reserved.
Page 31: Set Up The Grabcad Print Server On A Network
GrabCAD complies with the European Union’s General Data Privacy Regulation. For any questions, please contact support@grabcad.com. Connecting to the F123 Series Printer Add the F123 Series printer to the GrabCAD Print application. Navigate to http:// and follow the on-screen instructions.
Page 32: Setting The Printer's Date And Time
Update the controller software if necessary. See “Updating Controller Software” (page 165). Adjusting the Tip Wipe Height If necessary, adjust the tip wipe height. See “Tip Wipe Height Adjustment” (page 163). Page 21 © Copyright 2021 Stratasys. All rights reserved.
Page 33: System Components
Printer Overview Access Doors and Panels 3 SYSTEM COMPONENTS This chapter describes the components of the F123 Series. Information regarding the materials and tips that can be used by the printer is also included in this chapter. Printer Overview Access Doors and Panels Do not energize when the rear panel is not secured in place.
Page 34: Top Cover
Right & Left Side Panels The right and left side panels provide access to the oven chamber fans. Rear Panel The rear panel provides access to the electronics bay. Page 23 © Copyright 2021 Stratasys. All rights reserved.
Page 35: Interface Panel
The printer’s USB ports allow you to easily upload job files to be built. After plugging a USB flash drive into any of the USB ports you can access the flash drive’s contents via the Queue page (see “Working with the Queue Page” (page 53) for details). Page 24 © Copyright 2021 Stratasys. All rights reserved.
Page 36: Oven Components
The oven door gasket, which runs around the perimeter of the oven door frame, helps to provide an airtight seal when the oven door is closed. The oven door window is composed of 2 panes of tempered glass. Page 25 © Copyright 2021 Stratasys. All rights reserved.
Page 37: Camera
Pictures are automatically taken at a set interval via GrabCAD Print. Please note that the camera image displayed will include some reflection as a result of the oven door’s glass. Figure 5: Camera Location Page 26 © Copyright 2021 Stratasys. All rights reserved.
Page 38: Oven Light
The Light button within the Tools page indicates the current state of the oven light and allows you to manually turn the light ON of OFF (see “Light” (page 107)). Figure 6: Oven Light Location Oven Light Page 27 © Copyright 2021 Stratasys. All rights reserved.
Page 39: Platen
X and Y offset between model and support tips after either head has been replaced (during an automatic Tip Offset Calibration). Figure 7: Platen Components Tip Offset Calibration Targets Platen Page 28 © Copyright 2021 Stratasys. All rights reserved.
Page 40: Tip Wipe Assemblies
Purged material debris is guided down from the tip wipe assemblies to the bottom of the oven chamber via the purge chute. Figure 8: Tip Wipe Assemblies Tip Wipe Assembly: Model = left Support = right Page 29 © Copyright 2021 Stratasys. All rights reserved.
Page 41: Purge Chute
“Cleaning the Oven Chamber” (page 176) for instructions. Figure 9: Purge Chute Location Purge Chute Figure 10: Oven Chamber Cleaning Location Purged material debris will accumulate here Page 30 © Copyright 2021 Stratasys. All rights reserved.
Page 42: Material Bay Drawer Components
The auto changeover capability automatically loads a second spool during a build when the first spool runs out of material (see “Material Auto Changeover” (page 117)). Auto changeover is only applicable for the F270 and F370 printers. Page 31 © Copyright 2021 Stratasys. All rights reserved.
Page 43: Material Drive Controller
If the material drive controller detects that filament has broken within the material bay or the end of filament is reached, the printer will pause to allow for recovery. Figure 12: Material Drive Details Material Drive Controller Page 32 © Copyright 2021 Stratasys. All rights reserved.
Page 44: Storage Drawer
Storage Drawer Storage Drawer Directly below the material bay drawer is a storage drawer which can be used to store spare parts or tools, as needed. Figure 13: Storage Drawer Storage Drawer Page 33 © Copyright 2021 Stratasys. All rights reserved.
Page 45: Gantry
Y servo motors attached to timing belts. Figure 14: Gantry Assembly Toggle Plate Y Servo X Servo X Drive Assembly Motor (2x) Motor Belt Y Drive Model Head Support Head Belt (2x) Assembly Assembly Page 34 © Copyright 2021 Stratasys. All rights reserved.
Page 46: Print Heads
When building with PLA material, the PLA model head extrudes both model and support materials. (See “Replacing a PLA Head” (page 121) for instructions on replacing a PLA head or the associated cooling module). Page 35 © Copyright 2021 Stratasys. All rights reserved.
Page 47 Green, Blue PLA Cooling Module Light Grey Air cooling only Used with Diran™ 410MF07 only. Figure 15: Head Assemblies Head Release Lever (one per head assembly) Model Head Support Head Assembly Assembly Page 36 © Copyright 2021 Stratasys. All rights reserved.
Page 48: Modeling Materials
Modeling Materials Materials Used The F123 Series can use a variety of model materials, in a range of colors. QSR Soluble Release support material is used in conjunction with all model materials, except for PLA and Diran™ 410MF07. When building with PLA material, PLA is used for both model and support materials.
Page 49: Material Spool Memory Chip
Each material spool has an axle with a memory chip; this memory chip recognizes the spool’s material type and tracks the spool’s volume. The F123 Series utilizes a different memory chip than other Stratasys materials and as a result, only F123 Series compatible spools can be used to build parts on the printer.
Page 50: Tips, Slice Height, And Build Sheets
Tips, Slice Height, and Build Sheets Tips, Slice Height, and Build Sheets The F123 Series utilizes a T14 tip for all model and support materials. Tips are a component of the associated head assembly and cannot be changed individually. Instead, the entire head assembly is replaced as a single unit.
Page 51: Software
Controller Software is the software used to control the printer. GrabCAD Print Software The printer builds parts by processing an original CAD or STL file into a Stratasys CMB file which is then downloaded to the printer. GrabCAD Print is the software used to process files and then transfer them to the printer to be built.
Page 52: User Interface
Overview 4 USER INTERFACE This chapter provides an overview of the F123 Series User Interface (UI). Specific printer operation information and procedures can be found in Chapter , 5 Operating the Printer (page 108). You must power ON the printer prior to using the touchscreen (see “Powering ON...
Page 53: Navigation Menu
Table 1: Navigation Menu - Button States Button Selected Unselected Warning State Error State Name State State Build Button Unselected Selected Selected Unselected Queue Button Materials Button Selected Unselected Tools Button Page 42 © Copyright 2021 Stratasys. All rights reserved.
Page 55 To access the Build page, press the Build button within the Navigation Menu; a screen similar to the one in Figure 3 will be displayed. Figure 3: Build Page Notifications display Print job Build information status panel display Print job controls Figure 4: Notification Details Page 44 © Copyright 2021 Stratasys. All rights reserved.
Page 56: Loading A File
To load a file: 1. Plug a USB flash drive into one of the available USB ports on the front of the printer (see Figure 3 (page 24) for USB port locations). Page 45 © Copyright 2021 Stratasys. All rights reserved.
Page 58 7. Pressing the Print button within the Build page will initiate the build. Build progress will be displayed within the Build Status Display, see “Build Status Display” (page 49) for details. Figure 8: Build Page with Job Information Page 47 © Copyright 2021 Stratasys. All rights reserved.
Page 59: Viewing Print Job Information
Model and support materials associated with the job. Touching anywhere within this portion of the screen will open a page displaying additional details pertaining to the selected job (see “Viewing Job Details” (page 58)). Page 48 © Copyright 2021 Stratasys. All rights reserved.
Page 60: Build Status Display
This indicates that the printer is in a state where it is ready to start a build. No progress is indicated within the outer build progress ring and the time remaining is displayed as zero. Figure 11: Build Status Display - Idle Page 49 © Copyright 2021 Stratasys. All rights reserved.
Page 61: Building
Build Status Display will show the number of completed layers as compared to the total number of layers in the build. Touching the screen again, will toggle back to the time estimation information displayed initially. Page 50 © Copyright 2021 Stratasys. All rights reserved.
Page 62: Print Job Controls
(i.e. no substrate, etc.). See “Warnings at Build Start” (page 215) “Errors Preventing a Build from Starting” (page 216) for more information. Page 51 © Copyright 2021 Stratasys. All rights reserved.
Page 63: Pause Button
If canceled, the build will be unaffected (i.e. revert to its previous state). • Abort button is disabled and not selectable. • There is no job currently building on the printer. Page 52 © Copyright 2021 Stratasys. All rights reserved.
Page 64: Working With The Queue Page
"Back" button will be displayed within the heading of the page; press this button to return to the main Queue page. Figure 14: Queue Page Load File Edit Button Button Page 53 © Copyright 2021 Stratasys. All rights reserved.
Page 65: Adding A Job To The Job Queue
1. Plug a USB flash drive into one of the available USB ports on the printer (see Figure 3 (page 24) for USB port locations). 2. Navigate to the Queue page by pressing the Queue button within the Navigation Menu. Page 54 © Copyright 2021 Stratasys. All rights reserved.
Page 66 3. Press the Load File button in the upper-right corner of the touchscreen. Figure 15: Load File Button Location 4. The Load File page will be displayed; press the USB button within this page. Figure 16: Load File Page - USB Option Page 55 © Copyright 2021 Stratasys. All rights reserved.
Page 67 Figure 17: Select File to Load 6. Within the Job Details page press the Add to Queue button; this will load the job into the Job Queue. Figure 18: Add File to Queue Page 56 © Copyright 2021 Stratasys. All rights reserved.
Page 68: Editing The Job Queue
Job Queue. Pressing the Back button will allow you to exit the Edit Queue page and return to the main Queue page. Figure 21: Edit Queue Page Queue Controls Page 57 © Copyright 2021 Stratasys. All rights reserved.
Page 69: Job Queue Controls
Materials: model and support materials associated with the job. • Layers: number of layers in the job. • Slice height: slice height associated with the job. • Version: Insight version that the part was compiled with. Page 58 © Copyright 2021 Stratasys. All rights reserved.
Page 70 Press the Zoom Out button in the upper-right corner of the expanded view display to close the expanded view and return to the Job Details page. Figure 23: View Job Details - Expanded View Page 59 © Copyright 2021 Stratasys. All rights reserved.
Page 71: About The Sample Queue
Sample Queue, and therefore these job files cannot be deleted. • Jobs in the Sample Queue cannot be sorted (as described in “Editing the Job Queue” (page 57)). Page 60 © Copyright 2021 Stratasys. All rights reserved.
Page 72: Working With The Materials Page
After selecting any icons or opening a details page a "Back" button will be displayed within the heading of the page; press this button to return to the main Materials page. Page 61 © Copyright 2021 Stratasys. All rights reserved.
Page 73: Head Status Icons
Indicates that the head is actively performing a task other than building. • This state will be displayed whenever the head is purging or Active (solid blue with white material is being unloaded from the head. border) Page 62 © Copyright 2021 Stratasys. All rights reserved.
Page 74 (i.e. if the model head is installed in the support head location), an error will be displayed. After clicking on the error icon, a message will display with instructions to replace whichever head (model or support) was incorrectly installed. Page 63 © Copyright 2021 Stratasys. All rights reserved.
Page 75: Viewing Head Details
The Maintenance button directly below the Head Status Icon will display a menu allowing you to perform a variety of head maintenance functions. Page 64 © Copyright 2021 Stratasys. All rights reserved.
Page 76: Head Maintenance
Head Maintenance page, you must put the head into this state by pressing the Enable button. After pressing the Enable button, the menu will refresh and display buttons Page 65 © Copyright 2021 Stratasys. All rights reserved.
Page 77 Load Head button. A notification badge will be displayed within the button if any preconditions exist preventing the load/unload from occurring (see “Load/ Unload Errors” (page 219)). Page 66 © Copyright 2021 Stratasys. All rights reserved.
Page 78 Heat button instructs the printer to heat the corresponding tip to 270°C for no longer than 2 minutes; the button will toggle to display the Cool button. Pressing the Cool button will instruct Page 67 © Copyright 2021 Stratasys. All rights reserved.
Page 79: Material Status Icons
Touching one of these icons on the screen, unless otherwise indicated in Table 7, will open that material’s Material Details page. Various graphics will be displayed within the center of the Page 68 © Copyright 2021 Stratasys. All rights reserved.
Page 81 • Contact Customer Support or your regional Stratasys office if you experience this icon state (see “Getting Help”...
Page 83: Material Load Controls
Material Details page; however, the visibility of these buttons is dependent upon the spool’s load status. Button states are explained within the tables below. Figure 31: Material Load and Maintenance Buttons Page 72 © Copyright 2021 Stratasys. All rights reserved.
Page 84 Unloaded when the head is actually loaded. If this occurs, perform a standard load procedure and the status will be corrected. Pressing the Details button displays the Materials screen. Page 73 © Copyright 2021 Stratasys. All rights reserved.
Page 85: Filament Pathway States
The pathway corresponding to the material bay whose material spool is not being loaded/unloaded will be solid gray or dashed gray, depending on the material’s load status. Regardless of the number of model and support bays, only one material Page 74 © Copyright 2021 Stratasys. All rights reserved.
Page 86 Once fully unloaded, the filament pathway will remain in this state until the Unloading corresponding material spool is removed from the material bay. Once the spool is removed, the filament pathway will refresh and display in its empty state. Page 75 © Copyright 2021 Stratasys. All rights reserved.
Page 88 Once the spool is removed, the filament pathway and Material Status Icon will refresh and display in their empty states. Figure 34: Material Load Progress - Unloading Page 77 © Copyright 2021 Stratasys. All rights reserved.
Page 89: Material Load/Unload Cancellation
(as described within “Configuring the Network” (page 14)). Once those settings are configured you may need to occasionally access this page in order to adjust printer preferences. Page 78 © Copyright 2021 Stratasys. All rights reserved.
Page 90: Tools Page Menu
See “Maintenance” (page 96) for details. Maintenance Pressing the Network button opens the Network page. From this page you can configure the printer’s network connection. See “Network” (page 100) details. Network Page 79 © Copyright 2021 Stratasys. All rights reserved.
Page 91 ON and OFF. An indicator within the upper-left corner of the button displays the current state of the oven light (ON or OFF). See “Light” (page 107) Light for details. Page 80 © Copyright 2021 Stratasys. All rights reserved.
Page 92: Navigation Overview
Back button in the upper-left corner of the page to exit the page. Figure 37: Settings Page Content List Page heading Back button Right arrow graphic Scrollbar Page 81 © Copyright 2021 Stratasys. All rights reserved.
Page 94: Keep Previous Job
Job Queue upon completion of the build. The job’s file will need to be resent to the printer in order to be built again. Figure 41: Keep Previous Job Page 83 © Copyright 2021 Stratasys. All rights reserved.
Page 95: Part Placement
(see Figure 44). The dialog will contain a graphic representing your printer’s platen as well as a blue bounding box graphic (the imaginary box surrounding the part). Page 84 © Copyright 2021 Stratasys. All rights reserved.
Page 96: First Layer Material
Figure 44: Part Placement Dialog First Layer Material The First Layer Material row displays the material type to be used for the first build layer, Model or Default. Figure 45: First Layer Material Page 85 © Copyright 2021 Stratasys. All rights reserved.
Page 97: Units
To configure this setting, press anywhere within the row; the Units page will be displayed. Use the radio buttons within this page to select between English and Metric units; English is selected by default. Figure 48: Configure Units Page 86 © Copyright 2021 Stratasys. All rights reserved.
Page 98: Standby Mode
To configure this setting, press anywhere within the row; the Language page will be displayed. Use the scrollbar (along the right side of the page) to view the list of available languages. Select the radio button corresponding to your desired language. Page 87 © Copyright 2021 Stratasys. All rights reserved.
Page 99: Screen Brightness
Within this page use the slider graphic to adjust brightness as needed. Sliding to the right will increase brightness while sliding to the left will dim brightness. Please note that you cannot set screen brightness to 0% (completely dim). Figure 54: Configure Screen Brightness Page 88 © Copyright 2021 Stratasys. All rights reserved.
Page 100: Upnp
Ethernet connection or through the use of a USB flash drive (see “Configuring the Network” (page 14) for details). Figure 57: Wifi Page 89 © Copyright 2021 Stratasys. All rights reserved.
Page 101: Camera
To configure this setting, press anywhere within the row; the Camera page will be displayed. Use the radio buttons within the page to turn the setting On and Off as needed; On is selected by default. Figure 60: Configure Camera Page 90 © Copyright 2021 Stratasys. All rights reserved.
Page 102: Diagnostics Interface
Working with the Tools Page Settings Diagnostics Interface This feature is for future use and is presently not supported. Stratasys will provide more information and training for its use and capabilities in the near future. Figure 61: Diagnostics Interface Remote Access Permissions The Remote Access Permissions settings allow the user to pause the current build or set the printer to standby mode.
Page 103 The build restart must be physically performed on the printer. The printer can also be remotely set to Standby mode using the Remote Set Standby screen and the GrabCAD Print mobile application. Figure 65: Remote Access Permissions Dialog Page 92 © Copyright 2021 Stratasys. All rights reserved.
Page 104: Calibration
Adjustments” (page 148) for detailed calibration procedure information and instructions. The Calibration page allows you to perform a variety of calibration procedures on the printer, including: • Tip Calibration • Touchscreen Calibration Page 93 © Copyright 2021 Stratasys. All rights reserved.
Page 105: Tip Calibration
The Tip Calibration page contains an option for performing an Automatic Tip Calibration as well as a Manual Tip Calibration. Pressing the Start button associated with either of these options will allow you to perform that particular calibration procedure. Each calibration procedure is Page 94 © Copyright 2021 Stratasys. All rights reserved.
Page 106: Touchscreen Calibration
Touchscreen Calibration Pressing anywhere within the Touchscreen Calibration row will open a dialog allowing you to recalibrate the touchscreen display. See “Touchscreen Calibration” (page 160) for detailed instructions. Figure 70: Touchscreen Calibration Page 95 © Copyright 2021 Stratasys. All rights reserved.
Page 107: Maintenance
Position information for the X, Y and Z axes is displayed within the Gantry/Stage row. Pressing anywhere within the Gantry/Stage row will open the Gantry/Stage page. Figure 72: X, Y, Z Position Page 96 © Copyright 2021 Stratasys. All rights reserved.
Page 108: Chamber
Z positioning changes made using the directional arrow buttons. Figure 73: Gantry/Stage Page Chamber The Chamber row displays the current temperature as compared to the set point temperature of the oven chamber. Figure 74: Chamber Temperature Page 97 © Copyright 2021 Stratasys. All rights reserved.
Page 109: Update Software
“Updating Controller Software” (page 165) details). Figure 76: Update Controller Software Page System Odometers The System Odometers row displays the number of hours in which the printer has been building. Figure 77: System Odometers Page 98 © Copyright 2021 Stratasys. All rights reserved.
Page 110: Serial Number
“Updating Controller Software” (page 165) for details). • export the system configuration file to an installed USB Flash drive (see “Exporting System Configuration (.CFG) File” (page 170) for details). Figure 81: Update Software Page 99 © Copyright 2021 Stratasys. All rights reserved.
Page 111: Network
Pressing anywhere within the Connection Type row will allow you to select between a wired (Static or Dynamic) or wireless (Wi-Fi) network; Wired is selected by default. Use the Wired and Wireless radio buttons to select a connection type. After selecting a connection type press Page 100 © Copyright 2021 Stratasys. All rights reserved.
Page 112 Network page will vary. • If the Wired connection type is selected, the Network Mode row will be displayed. • If the Wireless connection type is selected, the Available Networks row will be displayed. Page 101 © Copyright 2021 Stratasys. All rights reserved.
Page 113 Figure 85 (page 102) as a reference). Pressing anywhere within this row will open a page allowing you to scan for and connect to an available Wi-Fi network. After selecting an available Page 102 © Copyright 2021 Stratasys. All rights reserved.
Page 114 Subnet Mask, Gateway Address, and MAC Address information will also be displayed. When finished, press the Back button to exit and return to the Tools page. Figure 88: Dynamic Network Configuration Page 103 © Copyright 2021 Stratasys. All rights reserved.
Page 115 Press the Connect button to save the network information configured. Once the Connect button has been pressed and network information is saved, network information will not change. Page 104 © Copyright 2021 Stratasys. All rights reserved.
Page 116 Press the Back button to exit the page and return to the Tools page. The Network button will refresh and a blue indicator will be displayed indicating that the printer is configured for a Wi-Fi network. Figure 91: Enter Network Settings Dialog Page 105 © Copyright 2021 Stratasys. All rights reserved.
Page 117: Power
Pressing the Yes button within this dialog will cause the printer to restart automatically. Press the Back button to exit the page and return to the Power page. Figure 94: Restart Confirmation Dialog Page 106 © Copyright 2021 Stratasys. All rights reserved.
Page 118: Shutdown
Oven light is ON. Selecting the light button in this state will turn the oven light OFF. Oven light is OFF. Selecting the light button in this state will turn the oven light ON. Page 107 © Copyright 2021 Stratasys. All rights reserved.
Page 119: Operating The Printer
Basic User Operations Powering ON the Printer 5 OPERATING THE PRINTER This chapter explains basic steps in operating the F123 Series Basic User Operations Powering ON the Printer To power the printer ON: 1. Connect the male end of the supplied power cord directly into a grounded electrical outlet.
Page 120: Powering Off The Printer
2. Press the power button located on the front of the printer (see Figure 1 for button location). 3. A dialog will be displayed asking you to confirm the power OFF; press Yes to power OFF. Figure 4: Power OFF Confirmation Page 109 © Copyright 2021 Stratasys. All rights reserved.
Page 121: Loading Material
“Material Auto Changeover” (page 117) for details). However, it is recommended that you properly store spools (see “Handling/Storing Materials” (page 118)) that are not in use in order to safeguard against moisture exposure. Page 110 © Copyright 2021 Stratasys. All rights reserved.
Page 122: Material Spool Preparation
When preparing a new (unopened) spool you will first need to remove the spool from its Stratasys packaging. When preparing a previously opened spool you will need to remove the spool from its storage bag. Once removed, pull the tail end of the spool’s filament out of the filament tail capture location.
Page 123 Filament needs to be advanced approximately 2 inches (50.8 mm) to reach the filament present switch. • When feeding filament, ensure that filament does not fall over the edge of the material spool to avoid cross-winding and/or load errors. Page 112 © Copyright 2021 Stratasys. All rights reserved.
Page 124 Figure 8: Load Button Only one material can be loaded at a time. 9. Press the Back button within the Material Details page to exit and return to the Materials page. Page 113 © Copyright 2021 Stratasys. All rights reserved.
Page 125: Unloading Material
1. Ensure that the printer is stopped (idle) and is not building. 2. Select the Materials button from the Navigation Menu; a screen similar to Figure 9 (page 115) will be displayed. The information displayed represents the current configuration of your printer. Page 114 © Copyright 2021 Stratasys. All rights reserved.
Page 126 The Material Status Icon will refresh and display a solid yellow border with a notification badge over the center of the icon. The icon will remain in this state until the material spool is reloaded or completely removed. Page 115 © Copyright 2021 Stratasys. All rights reserved.
Page 127: Removing Material Spools
Material Status Icon will refresh to display a dashed gray border, indicating that the corresponding material bay is empty. 7. Using the 5” cutters (included in the Welcome Kit) cut the filament so that the filament’s tail is flush. Page 116 © Copyright 2021 Stratasys. All rights reserved.
Page 128: Material Auto Changeover
A notification badge icon within the filament pathway will also be displayed; press this icon on the screen to open the corresponding material’s Material Details page. Page 117 © Copyright 2021 Stratasys. All rights reserved.
Page 129: Handling/Storing Materials
Press the Play button to resume building or press the Abort button to cancel the build. • Handling/Storing Materials Stratasys FDM thermoplastic materials will maintain proper product performance over an extended period of time, when handled and stored according to recommended procedures. Like other thermoplastics, the filament can absorb moisture when exposed to ambient humidity.
Page 130: Head Replacement
3. Depress the release tab and unclip the head ribbon cable for the head that will be replaced. 4. Disconnect the material tube for the head that will be replaced. Page 119 © Copyright 2021 Stratasys. All rights reserved.
Page 131 Figure 11: Head Connections Material Tube Head Ribbon Cable Head Release Lever 6. Pull the head assembly out of its position within the gantry and remove it from the printer. Figure 12: Remove Head Page 120 © Copyright 2021 Stratasys. All rights reserved.
Page 132: Replacing A Pla Head
(stored on the printer’s hard drive). The CMB file contains the processed job’s basic information; this information is used to verify job compatibility with the printer’s existing configuration. For information on using GrabCAD Print, see the associated Help file within the GrabCAD Print application. Page 121 © Copyright 2021 Stratasys. All rights reserved.
Page 133: Preparing The Printer
Never print in the same location more than once on a substrate when building a job. Using substrates not provided by Stratasys may impact part quality and printer reliability. 4. Make sure that the tip wipe assembly’s brushes as well as the printer’s tips are clean and that the purge area is free of purged material debris.
Page 134: Selecting A Job To Build
Available During a Build” (page 124)). 8. When finished, text is displayed on the touchscreen indicating that the completed part can be removed from the printer (see “After a Build is Complete” (page 129)). Page 123 © Copyright 2021 Stratasys. All rights reserved.
Page 135: Information Available During A Build
The outer Build Progress Ring corresponds with the build information displayed. As build progress is made, the build’s percentage of completion is also displayed by radially filling in the outer progress ring, in blue, in a clockwise direction. Page 124 © Copyright 2021 Stratasys. All rights reserved.
Page 136: Build Warnings
A warning generated from a mis-match of model/support material cannot be bypassed. • In some cases, the warning will prevent you from starting a build and will need to be corrected before the printer can build a part. Page 125 © Copyright 2021 Stratasys. All rights reserved.
Page 137: Pausing A Build
(i.e. empty material spool). Correct this condition and then press the Close button to exit the dialog. (See “Build Pause Warnings” (page 221) for a list of pause related warnings/errors and resolution instructions.) Page 126 © Copyright 2021 Stratasys. All rights reserved.
Page 138: Aborting A Build
Pause button will be displayed in its unselected state (see Table 3 (page 52)). Aborting a Build When the printer is building, you have the option of directly aborting the build. To do so: Page 127 © Copyright 2021 Stratasys. All rights reserved.
Page 139 4. The Z stage will move to its end of travel. Once the Z stage reaches its end of travel the Build page will refresh and display a confirmation of the aborted build; "CANCELLED" will be displayed within the Build Status Display (see Figure 17 (page 129)). Page 128 © Copyright 2021 Stratasys. All rights reserved.
Page 140: After A Build Is Complete
The Print Job Control buttons will be hidden and instead "Print successful" will be displayed within this portion of the Build page. Touching this text on the screen will open a dialog with instructions on how to prepare for your next build. Page 129 © Copyright 2021 Stratasys. All rights reserved.
Page 141: Removing A Part From The Printer
Do not attempt to remove a part from the substrate while the substrate is on the platen. Damage to the platen or platen level may occur. 3. Remove the substrate from the platen. 4. Carefully remove the part from the substrate. Page 130 © Copyright 2021 Stratasys. All rights reserved.
Page 142: Changing Printer Defaults
To configure this setting, press anywhere within the Keep Previous Job row; the Keep Previous Job page will be displayed. Use the radio buttons within this page to turn the setting On and Off as needed. Figure 19: Keep Previous Job Page 131 © Copyright 2021 Stratasys. All rights reserved.
Page 143: Part Build Location
"Ghost box" graphics are also displayed; a "ghost box" represents the location where a part was built previously. Pressing the Clear History button will clear the display, removing all "ghost box" items. Page 132 © Copyright 2021 Stratasys. All rights reserved.
Page 144: Display Units
Metric. To configure this setting, press anywhere within the Units row; the Units page will be displayed. Use the radio buttons within this page to select between English and Metric units. Figure 22: Configure Units Page 133 © Copyright 2021 Stratasys. All rights reserved.
Page 145: Oven Temperature Control
0% (completely dim). After exiting the Screen Brightness page the configured brightness will be displayed as a percentage within the Screen Brightness row. Figure 24: Adjust Screen Brightness Page 134 © Copyright 2021 Stratasys. All rights reserved.
Page 146: Display Language
To locate this information press the Materials button within the Navigation Menu, the Materials page will be displayed. Two “Head Status Icons” (page 62), one corresponding to the model head and the other corresponding to the support head, are displayed within the upper Page 135 © Copyright 2021 Stratasys. All rights reserved.
Page 149: Temperature Status
(See “Head Status Icons” (page 62) for details). The head’s current temperature as compared to its set point temperature is displayed within the lower portion of the icon. Page 138 © Copyright 2021 Stratasys. All rights reserved.
Page 150: Software Version
2. Locate the Update Software row within the page (see “Maintenance” (page 96)). 3. The printer’s Controller Software version information is displayed within the Update Software row. Figure 29: Controller Software Version Information Page 139 © Copyright 2021 Stratasys. All rights reserved.
Page 151: Mtconnect System Activation
Activating the MTConnect system enables the MTConnect data exchange protocol between the printer and an MTConnect client for the purpose of tracking printer defined metrics. MTConnect is available for all F123 Series systems and requires firmware Version 2.2.5940 or later.
Page 152 MTConnect System Activation 2. From the Tools screen, select the Settings screen. Figure 31: Access Setting screen 3. On the Settings screen, scroll down to tthe MTConnect setting. Select MTConnect. Figure 32: MTConnect Page 141 © Copyright 2021 Stratasys. All rights reserved.
Page 153 Figure 34: Network Information 6. To verify the system is on the network, open a web browser and type http:// xxx.xxx.xxx.xxx:5000/probe replacing the “xxx.xxx.xxx.xxx” with the obtained IP address. The device information is returned. Page 142 © Copyright 2021 Stratasys. All rights reserved.
Page 154 The IP address need not be in 3 digit segments. Do not use leading zeros. For Example: IP Address = 10.40.202.149, use http://10.40.202.149:5000/probe, NOT http://010.040.202.149:5000/probe The information displayed below is from an F370 printer and is used for demonstration purposes only. Figure 35: Computer Information Page 143 © Copyright 2021 Stratasys. All rights reserved.
Page 155 Crossover Cable connected to the Ethernet Ports. Ensure the Static radio button is selected on the Network Mode window. Figure 37: Static Network Page 144 © Copyright 2021 Stratasys. All rights reserved.
Page 156 12. In the Ethernet Properties screen, using the images below as a general guide, set the “IP address” to match the printer’s, EXCEPT change the last triplet to another number between 1 and 255. 13. Set the “Subnet mask” to match the printer and click OK. Page 145 © Copyright 2021 Stratasys. All rights reserved.
Page 157 MTConnect System Activation 14. The computer and your printer can now communicate like an “isolated” network. The previously explained method of using a browser as a client will work. Figure 39: Ethernet Properties Page 146 © Copyright 2021 Stratasys. All rights reserved.
Page 159: Calibration And Adjustments
6 CALIBRATION AND ADJUSTMENTS This chapter describes basic calibration and adjustment procedures for the F123 Series. The buttons/pages described within this chapter are accessible via the Calibration page. To open the Calibration page, press the Tools button within the Navigation Menu; the Tools page will be displayed (see “Working with the Tools Page”...
Page 160: Automatic Tip Calibration
1. Place a new substrate onto the platen and lock the substrate into its build position by lifting up on the substrate ejection handle. Caution: Always wear gloves when installing the substrate. Hand oils on the substrate surface will result in poor part adhesion. Page 149 © Copyright 2021 Stratasys. All rights reserved.
Page 161 Completion times will vary depending on the material used and the initial chamber temperature. The status and time remaining will continually update on the screen. Figure 5: Calibrating Tip Offsets Page 150 © Copyright 2021 Stratasys. All rights reserved.
Page 162 Figure 6: Automatic Tip Calibration Complete 6. The main Tip Calibration page will display again. Proceed with the Manual Tip Calibration as described in “Manual Tip Calibration” (page 152). Figure 7: Automatic Tip Calibration Option Page 151 © Copyright 2021 Stratasys. All rights reserved.
Page 163: Manual Tip Calibration
Placement page will display. The calibration part location is fixed and can not be moved. Press the Print button (pressing the Clear button will clear the display, removing all "ghost box" items). Page 152 © Copyright 2021 Stratasys. All rights reserved.
Page 164 Press the Next button in the upper-right corner of the page; the Manual Tip Calibration page will be displayed. Figure 9: Manual Tip Calibration Page Up and down adjustment buttons for adjusting the Z-offset Sliding scale icons (4) Page 153 © Copyright 2021 Stratasys. All rights reserved.
Page 165 (e.g., 4 = 0.004 in.). Figure 11: Calibration Part Magnified single side of a calibration part with a reading of 0. Calibration Part Most centered at 0 Support toolpath Alignment indicators Page 154 © Copyright 2021 Stratasys. All rights reserved.
Page 166 The Delta X and Delta Y fields will change to reflect adjustments made. One offset value must be selected for each side (X1, X2, Y1, and Y2). Page 155 © Copyright 2021 Stratasys. All rights reserved.
Page 167 +0.002 in., the printer requires an adjustment. The following figure shows the Delta X value of 0.0050 in. and the Delta Y value of -0.0030 in. are both outside of the acceptable range. Figure 14: XY Offset - Adjustment Required Page 156 © Copyright 2021 Stratasys. All rights reserved.
Page 168 Measure the thickness of the support layer on each side of the square with a caliper or micrometer. Measure in the center of each side; measuring near the corners will result in inaccurate values. Page 157 © Copyright 2021 Stratasys. All rights reserved.
Page 169 Z offset adjustment using the Up and Down buttons within the Manual Tip Calibration page. Each button press equates to one ten thousandths of an inch. Page 158 © Copyright 2021 Stratasys. All rights reserved.
Page 170 Apply button. Once the Apply button is pressed, values will be saved and the printer’s calibration settings will reflect the adjustment value entered. Use caution when entering an adjustment value to ensure it is correct prior to pressing the Apply button. Page 159 © Copyright 2021 Stratasys. All rights reserved.
Page 171: Touchscreen Calibration
You have the option of recalibrating the printer’s touchscreen display. Extreme care must be taken when performing this calibration as an improperly calibrated touchscreen can lead to button accuracy issues. Page 160 © Copyright 2021 Stratasys. All rights reserved.
Page 172 If you wish to exit the page without calibrating the screen simply wait until the black portion of the graphic completes a full circle; the dialog will close and you will be returned to the Calibration page. Page 161 © Copyright 2021 Stratasys. All rights reserved.
Page 173: Xy Gantry Calibration
The commanded motion used to determine all four gantry hard stop locations is identical. The controller sets upper time and distance limits for each hard stop location. These limits are used to ensure hard stop engagement occurs within expected parameters. Page 162 © Copyright 2021 Stratasys. All rights reserved.
Page 174: Z Zero Calibration
Using a 3mm hex wrench, loosen the tip wipe mounting screw at the back of the oven enclosure. See Figure 23 b. Adjust the height of the tip wipe so that the tops of the brush and flicker just contact the bottom of the head tip shield. Page 163 © Copyright 2021 Stratasys. All rights reserved.
Page 175 Make sure that the toggle bar is in the lower position when verifying/adjusting the height of the support tip wipe assembly. Figure 23: Tip Wipe Detail Shield Support Flicker Head Model Brush Head Support Tip Wipe Adjustment Model Tip Screw Wipe Page 164 © Copyright 2021 Stratasys. All rights reserved.
Page 176: Maintenance
1. Save the software upgrade file to a USB flash drive. 2. Insert the USB flash drive into one of the available USB ports on the F123 Series printer. 3. On the printer touchscreen, open the Tools page by pressing the Tools button within the Navigation Menu.
Page 177 4. Open the Maintenance page by pressing the Maintenance button within the Tools page. Figure 2: Maintenance Page 5. From the Maintenance Page, select USB Tools and then select UPG Install. Figure 3: USB Tools Page 166 © Copyright 2021 Stratasys. All rights reserved.
Page 178 Updating Controller Software will erase all job files from the Job Queue (files within the Internal Storage will be retained). After completing the software upgrade, you will need to resend jobs to the printer. Page 167 © Copyright 2021 Stratasys. All rights reserved.
Page 179: Grabcad Print Method
USB flash drive are not retained. 4. From your workstation PC’s Start Menu, navigate to All Programs > Insight (installed version) > Control Center (installed version) or double-click the Control Center shortcut (if available). Page 168 © Copyright 2021 Stratasys. All rights reserved.
Page 180 8. Select the *.upg file to be downloaded and then click Open. Control Center will begin sending software to the printer. Progress is indicated within the bottom of the Control Center window as well as on the touchscreen. Figure 9: Software Download Progress Page 169 © Copyright 2021 Stratasys. All rights reserved.
Page 181: Exporting System Configuration (.Cfg) File
(.cfg) file from your system to send to Customer Support. System configuration files can be exported using one of the following three methods: • Saving to a USB Flash drive directly from the F123 Series printer • Saving to a location on your workstation PC using the Insight software application •...
Page 182: Usb Flash Drive Method
USB Flash Drive Method USB Flash Drive Method 1. Insert the USB flash drive into one of the available USB ports on the F123 Series printer. 2. On the printer touchscreen, open the Tools page by pressing the Tools button within the Navigation Menu.
Page 183 Exporting System Configuration (.CFG) File USB Flash Drive Method 4. From the Maintenance Page, select USB Tools and then select CFG Save. Figure 14: USB Tools 5. Select USB. Figure 15: CFG Save Page 172 © Copyright 2021 Stratasys. All rights reserved.
Page 184: Grabcad Print Method
Figure 17: Configuration File Saved GrabCAD Print Method For detailed instructions on exporting a system configuration file navigate to: http://help.grabcad.com/article/196-printer-firmware-management and follow the procedure for ‘Exporting the printer configuration’. Page 173 © Copyright 2021 Stratasys. All rights reserved.
Page 185: Insight Software Method (F370 Only)
Export Configuration button. Figure 18: Control Center Export Configuration 3. Browse to the directory where you wish to save the configuration file. 4. Click on the Save button. 5. Close Control Center. Page 174 © Copyright 2021 Stratasys. All rights reserved.
Page 186: Maintenance Schedule
Table 2 lists part numbers for various replacement consumable items. Use the part numbers listed in this table when ordering replacement parts from Stratasys or your regional Stratasys office. Table 1: Maintenance Schedule...
Page 188 If the head is positioned above the purge area it may impede your ability to remove the tip wipe assemblies. Open the top cover and manually move the head away from the purge area. Page 177 © Copyright 2021 Stratasys. All rights reserved.
Page 189 9. Reinstall the support side tip wipe assembly by placing the assembly onto its locating pins and sliding the assembly downward. 10. Repeat step 9 above to reinstall the model side tip wipe assembly. Page 178 © Copyright 2021 Stratasys. All rights reserved.
Page 190: As Needed Maintenance
• 2.5 mm hex wrench Accessing the Oven Door Glass 1. Power off the printer. See “Powering Off” (page 181). 2. Allow the oven to cool. 3. Open the oven door. Page 179 © Copyright 2021 Stratasys. All rights reserved.
Page 191 3. Using a 2.5 mm hex wrench, install the inside door panel mounting screws (11). See Figure Do not over-tighten the inside door panel mounting screws. 4. Close the oven door. Page 180 © Copyright 2021 Stratasys. All rights reserved.
Page 192: Customer Replaceable Units
Powering Off Customer Replaceable Units The following service procedures outline the replacement instructions for the customer replaceable units of the F123 Series printers. Powering Off Warning: Electrical Shock Hazard. Power OFF the printer and disconnect the power cord before replacing any of the customer replacement units.
Page 193: Rear Panel
2. Align the rear panel with the mounting holes in the frame. See Figure 3. Using a 3 mm hex wrench, loosely install the rear panel mounting screws (16). See Figure 4. Tighten the rear panel mounting screws (16). Page 182 © Copyright 2021 Stratasys. All rights reserved.
Page 194: Right And Left Side Panels
“Removing the Rear Panel” (page 182). 3. Using a 5 mm hex wrench, remove the side panel mounting screws (6 on each panel). See Figure Figure 24: Side Panel Mounting Screw Locations Page 183 © Copyright 2021 Stratasys. All rights reserved.
Page 195: Front Top Cover
Removing the Front Top Cover 1. Power OFF the printer. See “Powering Off” (page 181). 2. Open the oven door to release the front top cover latch. 3. Open the front top cover. Page 184 © Copyright 2021 Stratasys. All rights reserved.
Page 196: Rear Top Cover
2. Open the oven door to release the top cover latch. 3. Open the front top cover. 4. Using a 2.5 mm hex wrench, remove the screws (2) that secure the rear top cover to the cross bar. Page 185 © Copyright 2021 Stratasys. All rights reserved.
Page 197: 3.3/5/12 Vdc Atx Power Supply
5. Using a 3mm hex wrench, remove the power supply bracket mounting screw. See Figure 6. Pivot and lift the bracket slightly to remove the power supply from the electronics bay. Page 186 © Copyright 2021 Stratasys. All rights reserved.
Page 198: Oven Thermistor
“Removing the Rear Panel” (page 182). 3. Remove the right rear side panel. See “Right and Left Side Panels” (page 183). 4. Disconnect the thermistor cable from the I/O board (J36). Page 187 © Copyright 2021 Stratasys. All rights reserved.
Page 199: Material Bays
3. Unlatch and open the material bay lid. 4. Remove the existing material spool from the material bay. 5. Place the used material spool into an airtight bag and seal it. Page 188 © Copyright 2021 Stratasys. All rights reserved.
Page 200 Figure 30: Disconnecting material tube Material drive controller Locking Tab board connector 12. Disconnect the cable from the material drive controller board connector. See Figure 13. Open the material bay drawer. Page 189 © Copyright 2021 Stratasys. All rights reserved.
Page 201 16. Gently tilt and lift the material bay to remove it from the open drawer. See Figure Caution: Be careful not to damage the spool interface board on the side of the material bay. Figure 32: Material Bay Removal Page 190 © Copyright 2021 Stratasys. All rights reserved.
Page 202 11. Install the rear panel. See “Installing the Rear Panel” (page 182). 12. Power ON the printer. See “Powering ON the Printer” (page 108). 13. Load material. See “Loading Material” (page 110). Page 191 © Copyright 2021 Stratasys. All rights reserved.
Page 203: Replacing A Head
3. Disconnect the head ribbon cable connectors (2) from the tops of the material and support heads. See Figure 34 (page 193). 4. Power OFF the printer. 5. Remove the rear panel. See “Removing the Rear Panel” (page 182). Page 192 © Copyright 2021 Stratasys. All rights reserved.
Page 204 7. Using a 3 mm hex wrench, remove the front ribbon cable bracket mounting screws (3) on the back of the toggle assembly. Retain the screws for re-installation. See Figure Figure 35: Front Ribbon Cable Bracket Mounting Screw Locations Page 193 © Copyright 2021 Stratasys. All rights reserved.
Page 205 8. Lift and disengage the rear ribbon cable bracket from the back, top of the printer frame. Figure Figure 36: Rear Ribbon Cable Bracket Mounting Detail 9. Remove the head ribbon cables and cable brackets from the printer. See Figure Figure 37: Head Ribbon Cables and Brackets Page 194 © Copyright 2021 Stratasys. All rights reserved.
Page 206: Touchscreen Display
The flat display cable connector is fragile. Simultaneously pull both corners of the connector straight out, without rocking back and forth. Page 195 © Copyright 2021 Stratasys. All rights reserved.
Page 207 Orient the shiny side of the connector away from the display. The flat display cable connector is fragile. Simultaneously push both corners of the connector straight in, without rocking back and forth. Page 196 © Copyright 2021 Stratasys. All rights reserved.
Page 208: Right And Left Side Oven Blowers
1. Power OFF the printer. See “Powering Off” (page 181). 2. Remove the rear panel. See “Removing the Rear Panel” (page 182). 3. Remove the side panels. See “Right and Left Side Panels” (page 183). Page 197 © Copyright 2021 Stratasys. All rights reserved.
Page 209 Take note of the wire routing configuration for ease of installation. 6. Using a 3 mm hex wrench, remove the mounting screws (5) that secure the blower assembly to the oven frame, see Figure Page 198 © Copyright 2021 Stratasys. All rights reserved.
Page 210 (2) that secure the side bezel to the printer. 5. Reinstall the side panels. See “Installing the Side Panels” (page 184). 6. Reinstall the rear panel. See “Installing the Rear Panel” (page 182). Page 199 © Copyright 2021 Stratasys. All rights reserved.
Page 211: Oven Door Gasket
1. Insert the gasket pins into the holes around the perimeter of the entrance to the oven enclosure. 2. Use a screwdriver or similar instrument to poke the ends of the gasket into the hole below the entrance to the oven enclosure. 3. Close the oven door. Page 200 © Copyright 2021 Stratasys. All rights reserved.
Page 212: Z Drive Belt
See Figure Figure 44: Relaxing Z Belt Tension 5. While the belt tension is relaxed, remove the Z drive belt from its pulleys and extract it from the printer. Page 201 © Copyright 2021 Stratasys. All rights reserved.
Page 213: Y Bellows
Using a 3 mm hex wrench, remove the screws (3) that secure the back bellows retainer to the back of the X bridge assembly tray. c. Remove the back Y bellows and retainers from the gantry enclosure. Page 202 © Copyright 2021 Stratasys. All rights reserved.
Page 214: Oven Light
3. Remove the top gasket pins on both sides of the oven light above the oven enclosure. Temporarily displace the top of the oven door gasket to access the oven light. Page 203 © Copyright 2021 Stratasys. All rights reserved.
Page 215 1. Connect the loose cable connector to the oven light. Orient the cable with the green wire toward the center of the light. See Figure Figure 47: Oven Light Cable Detail Note green wire orientation Page 204 © Copyright 2021 Stratasys. All rights reserved.
Page 216: Oven Door Camera
See Figure 48 (page 206). 4. Gently move the camera assembly out a small distance and disconnect the cable on the back of the camera. Page 205 © Copyright 2021 Stratasys. All rights reserved.
Page 217 5. Remove the camera assembly from printer. See Figure Figure 48: Camera Assembly Mounting Screw Location 6. Carefully remove the camera from the mounting bracket. Retain the mounting bracket. See Figure Figure 49: Camera Detail Page 206 © Copyright 2021 Stratasys. All rights reserved.
Page 218: Oven Door Latch
4. Pivot and remove the inside door panel from the door assembly. Gently press on the pivot arms to disengage them from the door assembly. See Figure Figure 50: Inside door panel mounting screw locations Pivot arm (2) Inside door panel Page 207 © Copyright 2021 Stratasys. All rights reserved.
Page 219 9. Using a 2.5 mm hex wrench, remove the sensor bracket mounting screws (2). See Figure 10. Remove the sensor and bracket from the latch assembly and retain them for re-installation. Figure Figure 52: Door latch sensor mounting bracket detail Page 208 © Copyright 2021 Stratasys. All rights reserved.
Page 220 Pivot Arm Notch Pivot Nut Notch 5. Using a 2.5 mm hex wrench, install the inside door panel mounting screws (11). See Figure 50 (page 207). 6. Close the oven door. Page 209 © Copyright 2021 Stratasys. All rights reserved.
Page 221: Y Blocks
Figure 54: Disconnecting Material Tubes from Y Block Loosen compression fitting to pull material tubes outward 4. Using a 3 mm hex wrench, remove the Y block mounting screws (2). See Figure 55 (page 211). Page 210 © Copyright 2021 Stratasys. All rights reserved.
Page 222 4. Load material to the head from the first model and support material bays. 5. Unload material from the head. 6. Load material to the head from the second model and support material bays. Page 211 © Copyright 2021 Stratasys. All rights reserved.
Page 223: Top Cover Interlock Sensor And Actuator
6. Remove the top cover sensor from the mounting bracket. Figure 56: Top Cover Sensor Mounting Screw Locations 7. Use a 2.5 mm hex wrench to remove the top cover actuator mounting screws (2). See Figure 57 (page 213). Page 212 © Copyright 2021 Stratasys. All rights reserved.
Page 224 6. Power ON the printer. 7. Verify operation by opening and closing the top cover. 8. If the touchscreen displays errors indicating that the cover is not closed, adjust the position of the actuator. Page 213 © Copyright 2021 Stratasys. All rights reserved.
Page 225: Troubleshooting
If you have a problem with your printer or the printer’s materials that is not covered in this guide, or if you need to order replacement parts, please contact Customer Support for your region. Contact information is available from the Stratasys website at: http://www.stratasys.com/customer-support/contact-customer-support.
Page 226: Warnings At Build Start
Correct condition - you are still able to build using this head, but part quality may be affected. Once the head’s odometer limit is reached, you will be prompted to change the head (see “Head Replacement” (page 119)). Page 215 © Copyright 2021 Stratasys. All rights reserved.
Page 227: Errors Preventing A Build From Starting
Insert a model head • Indicates that a model head has not been installed into the printer. • Correct condition - install model head. See “Head Replacement” (page 119) instructions. Page 216 © Copyright 2021 Stratasys. All rights reserved.
Page 228 (see “Head Replacement” (page 119) for details). If the error persists there is likely a problem with either the head or the head cable; please contact Stratasys Customer Support or your regional Stratasys office for further assistance (see “Getting Help”...
Page 229 Correct condition - slowly turn the material spool and feed filament into the drive mechanism. Filament needs to be advanced approximately 2 inches (50.8 mm) to reach the filament present switch. See “Loading Material” (page 110) for instructions. Page 218 © Copyright 2021 Stratasys. All rights reserved.
Page 230: Load/Unload Errors
• Correct condition - wait until the load/unload in process is complete before attempting to load material to or unload material from another material bay. Page 219 © Copyright 2021 Stratasys. All rights reserved.
Page 231 • Indicates that the installed material is not licensed for use with the printer. • Correct condition - to adjust your printer’s material license please contact Stratasys Customer Support or your regional Stratasys office (see “Getting Help” (page 214) contact information).
Page 232: Build Pause Warnings
Stratasys office if material load fails again (see “Service” (page 1) for contact information). • If material cannot move freely, contact Stratasys Customer Support or your regional Stratasys office (see “Getting Help” (page 214) for contact information). Out of model material •...
Page 233 “Loading Material” (page 110)). If the error is not resolved, check the job log for any zero volume jobs and reboot the printer. If the error persists, contact Stratasys Customer Support or your regional Stratasys office (see “Getting Help” (page 214) for contact information).
Page 234 “Loading Material” (page 110)). If the error is not resolved, check the job log for any zero volume jobs and reboot the printer. If the error persists, contact Stratasys Customer Support or your regional Stratasys office (see “Getting Help” (page 214) for contact information).
Page 235: Build Abort Errors
40)). If you encounter the same error when rebuilding with the reprocessed file, attempt to build a different file to see if the error occurs again. If so, contact Stratasys Customer Support or your regional Stratasys office (see “Getting Help” (page 214) for contact information).
Page 236 • Correct condition - attempt to restart the build, see “Basic Job Build Tasks” (page 121) instructions. If the error persists, contact Stratasys Customer Support or your regional Stratasys office (see “Getting Help” (page 214) for contact information).
Page 237: Head Warnings
(see “Head Replacement” (page 119) for details). If the error persists there is likely a problem with either the head or the head cable; please contact Stratasys Customer Support or your regional Stratasys office for further assistance (see “Getting Help”...
Page 238: Finding A Remedy
Material Spools” (page 116) “Material Spool Installation” volume). (page 111)). The F123 Series utilizes a different material spool memory chip than other Stratasys printers. As a result, only F123 Incorrect Series material spools can be used to build parts on the material spool printer.
Page 239 (page 152). set correctly. Support material removes too easily Contact Customer Support or your regional Stratasys office Material Moisture in the oozing material spool. (see “Getting Help” (page 214) for contact information). Contact Customer Support or your regional Stratasys office Heater failure.
Page 240: Supplementary Info
EMC Class A Warning 9 SUPPLEMENTARY INFO Declaration of Conformity Declaration of Conformity information is available from your Stratasys representative. Please contact your local regional office for a copy of this document. Regulatory and Environmental Information EMC Class A Warning Warning: This is a Class A product.
Page 241: Canada Electromagnetic Compatibility (Emc)
Radio Interference Regulations of the Canadian Department of Communications. MSDS (Material Safety Data Sheet) You can obtain current Material Safety Data Sheets for printer materials from the Stratasys website at: http://www.stratasys.com/materials/material-safety-data-sheets. Disposal of Waste Equipment by Users in Private...
Page 242 Customers, resellers, and Stratasys employees are encouraged to send comments about our documentation and training to c-support@stratasys.com. We greatly value your comments, review all of them, and use them to improve subsequent releases of the documentation. In your email message please include the document title, part number (located on the front cover), and page number.

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