Finding A Remedy - Stratasys Fortus 360mc User Manual

FINDING A REMEDY

Condition
Canister will not load
Loss of extrusion
(Head will not extrude
material)
Possible Cause
Anti-rotation plug not removed from canister.
Rubber thumbwheel insert not removed from
thumbwheel door.
Empty canister (zero volume)
Filament stuck in canister.
Canister drive block not fully lowered onto
canister.
Wrong tip size selected on operator display.
Canister smartspool circuit failed.
Broken or bent pogo pin.
Filament does not reach head (load time-out
reached).
Filament stuck in canister
Canister drive is too slow
Material not extruding on first two layers of
model base
Plugged Tips
System not calibrated
Low vacuum caused build sheet to shift and
may have plugged tip.
Remove plug.
Remove thumbwheel insert.
Replace canister.
Remove canister from system and pull out about
eight feet (two meters) of material out. Ensure
filament pulls out freely.
Reset drive block onto canister.
Verify correct tip size on display. See
Compatibility" on page 18
View Filament Status from operator display. If the
status reads None or is blank, replace the canister.
Remove canister from bay and check pogo pins on
underside of the canister drive block. Replace any
bent or broken pogo pins.
Install a new canister. If this fails, call Customer
Support.
Remove canister from system and pull out about 8
feet (2 meters) of material out. Ensure filament pulls
out freely.
Verify that load time from the canister to the head
switch is less than 2:00 min.
Verify that material purges by performing a load.
Perform Platen Level Diagnostic.
Verify that all numbers are less than +/- 0.015". See
"Platen Flatness Diagnostic" on page 86
Verify that the size of installed tip matches with tip
size indicated on operator display.
Verify that tip life has not exceeded maximum tip
odometer.
Verify tips were installed correctly.
Verify that material purges by performing a load.
Replace tip with new tip and recalibrate.
Verify that material purges by performing a load.
Perform Auto Z Stage Zero and AutoCal Tips.
See Low Vacuum in this table.
88
Remedy
"Materials
.
.