Finding A Remedy - Stratasys FORTUS 360mc Manual

Finding a Remedy

Condition
Canister will not load
8-2
FORTUS 360mc/400mc and FDM 360mc/400mc User Guide
Possible Cause
Anti-rotation plug not
removed from canister.
Rubber thumbwheel insert
not removed from thumb-
wheel door.
Empty canister (zero volume)
Filament stuck in canister.
Canister drive block not fully
lowered onto canister.
Wrong tip size selected on
operator display.
Canister smartspool circuit
failed.
Broken or bent pogo pin.
Filament does not reach
head (load time-out
reached).
Remedy
Remove plug.
Remove thumbwheel insert.
Replace canister.
Remove canister from system and pull
out about eight feet (two meters) of
material out. Ensure filament pulls out
freely.
Reset drive block onto canister.
Verify correct tip size on display. See
"Liquefier Tips" on page 3-8.
View Filament Status from operator
display. If the status reads None or is
blank, replace the canister.
Remove canister from bay and check
pogo pins on underside of the canister
drive block. Replace any bent or bro-
ken pogo pins.
Install a new canister. If this fails, call
Customer Support.