Service And Support; 360Mc/400Mc Service; Software Support - Stratasys FORTUS 360mc Manual

FORTUS 360mc/400mc and FDM 360mc/400mc User Guide

360mc/400mc Service

If you have a problem with your 360mc/400mc that is not covered in this User
Guide, please contact Stratasys Customer Support:
• Call (800) 801-6491 (7:00 a.m. to 5:00 p.m. C.T.)
• E-mail us at support@stratasys.com
When calling in for service, always have your system's software version (see
"System Software Version" on
available (see"Identifying Your System" on
to your Insight workstation to provide a diagnostic file from your hardware.

Software Support

If you have a software problem that is not covered in this user guide, please
contact Stratasys Customer Support:
• Call (800) 801-6491 (7:00 a.m. to 5:00 p.m. C.T.)
• E-mail us at support@stratasys.com
When calling for support, please have your system's serial number and
software version available.

Service and Support

page 34), and hardware serial number
page 1). You may also need access
Chapter 1