Service And Support; Service; Software Support - Stratasys K6 Series User Manual

1 SERVICE AND SUPPORT

This chapter provides information on service and support for the 380mc as well as safety information
and safety label locations.

SERVICE

If you have a problem with your printer that is not covered in this guide, please contact Stratasys Customer
Support:
Region
North America /
Latin America
Asia Pacific
Europe, Middle
East, & Africa
When calling in for service, always have your printer's software version (see
and hardware serial number available (see
your Insight workstation to provide a diagnostic file from your hardware.

SOFTWARE SUPPORT

If you have a software problem that is not covered in this guide, please contact Stratasys Customer Support:
Region
North America /
Latin America
Asia Pacific
Europe, Middle
East, & Africa
When calling in for service, always have your printer's software version (see
and hardware serial number available (see
your Insight workstation to provide a diagnostic file from your hardware.
Phone
+1 800-801-6491
(7:00 AM - 5:00 PM)
+852 3944-8888
(9:00 AM - 6:00 PM)
+49 7229-7772-644
(9:00 AM - 5:00 PM)
"Identifying Your Printer" on page
Phone
+1 800-801-6491
(7:00 AM - 5:00 PM)
+852 3944-8888
(9:00 AM - 6:00 PM)
+49 7229-7772-644
(9:00 AM - 5:00 PM)
"Identifying Your Printer" on page
Email
support@stratasys.com
support.ap@stratasys.com
support.emea@stratasys.com
Email
support@stratasys.com
support.ap@stratasys.com
support.emea@stratasys.com
1
"Software Version" on page
15). You may also need access to
"Software Version" on page
15). You may also need access to
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