1 SERVICE AND SUPPORT
This chapter provides information on service and support for the F123 Series as well as safety information and
safety label locations.
SERVICE
If you have a problem with your printer that is not covered in this guide, please contact Stratasys Customer
Support. Contact information is available from the Stratasys website at:
support/contact-customer-support.
When calling in for service, always have your printer's software version (see
and hardware serial number available (see
GrabCAD Print to provide a configuration file from your hardware (see
File" on page
162).
SOFTWARE SUPPORT
If you have a software problem that is not covered in this guide, please contact Stratasys Customer Support.
Contact information is available from the Stratasys website at:
contact-customer-support.
When calling in for service, always have your printer's software version (see
and printer serial number available (see
GrabCAD Print to provide a configuration file from your hardware (see
File" on page
162).
"Identifying Your Printer" on page
http://www.stratasys.com/customer-support/
"Identifying Your Printer" on page
1
http://www.stratasys.com/customer-
"Software Version" on page
12). You may also need access to
"Exporting System Configuration (.CFG)
"Software Version" on page
12). You may also need access to
"Exporting System Configuration (.CFG)
139)
139)