Problem Solving For Airprint; Problems On Selecting The Printer; Problems On Printing - Fuji Xerox ApeosPort-VII C4421 User Manual

17 Problem Solving

Problem Solving for AirPrint

Problems on Selecting the Printer

The device is not shown in the
printer list.

Problems on Printing

Unable to print.
448
Symptom
The computer could not connect to the network.
Check the network settings for the device and iOS/macOS/OS
X.
Bonjour and IPP port are disabled.
Check the port settings at [Device] > [Connectivity & Network
Setup].
AirPrint is disabled.
Connect to CentreWare Internet Services and add the check
mark to [Enable] of [AirPrint] under [Network].
When requesting a print instruction from an macOS/OS X,
the computer and the device used different networks.
Use the same network for the computer and the device.
When communicating via router, enable Wide-Area Bonjour
for the computer and the device.
Symptom
Charge Print or Private Charge Print is set to the device.
AirPrint does not support Charge Print and Private Charge
Print. Change the device settings.
Remedy
Reference

For information on how to enable AirPrint for the device, refer to "Enabling
the AirPrint Setting" (P.118).
Reference
 For information on how to enable Wide-Area Bonjour for the device, refer to
the help of CentreWare Internet Services.

For information on how to make settings for macOS/OS X or DNS server,
check with your network administrator.
Remedy