Smb Login Error; Smb User Authentication Fail Or Smb Scanner Login Fail; Problem With Share Name In Smb Scan Server; Smb Scan User Over Limit - Fuji Xerox DocuCentre SC2020 Service Manual

031-521 SMB Login Error

BSD-ON:-
In SMB scan, login-able workstation is restricted.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -About
user settings, confirm the following with system administrator. Restriction on login-able worksta-tion. -
Perform the following in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
If the error persists after the action above is taken, ensure that the error replicates after the printer is pow-
ered off and then on, and then replace the ESS PWB.

031-522 SMB user authentication fail or SMB Scanner login fail

BSD-ON:-
In SMB scan, login access is rejected. Request is not allowed.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check if
login name (domain name and user name) and password are correct. -Perform the following in
sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
If the error persists after the action above is taken, ensure that the error replicates after the printer is pow-
ered off and then on, and then replace the ESS PWB.

031-523 Problem with share name in SMB scan server

BSD-ON:-
Problem with share name in SMB scan server.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check
SMB Server connection, or check share name you specified. -Perform the following in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
Version 1.1
DC SC2020
(PL 18.2)
(PL 18.2)
If the error persists after the action above is taken, ensure that the error replicates after the printer is pow-
ered off and then on, and then replace the ESS PWB.

031-524 SMB Scan User Over limit

BSD-ON:-
Exceed the upper limit of the number of SMB scan users.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check
the number of users who use the server at the same time is not exceeding the upper limit. -Perform the
following in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
If the error persists after the action above is taken, ensure that the error replicates after the printer is pow-
ered off and then on, and then replace the ESS PWB.

031-525 SMB Error

BSD-ON:-
SMB scan client has no access right (Win9x).
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check if
the specified user can read and write file at the storage location. -Perform the following in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
If the error persists after the action above is taken, ensure that the error replicates after the printer is pow-
ered off and then on, and then replace the ESS PWB.

031-526 SMB Scan Host Name Resolution Fail

BSD-ON:-
SMB server name resolution failed.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check
DNS connection, or check if name of forwarding destination server is registered with DNS. -Perform the
following in sequence.
2.3 NET System Fault Check
05/2014
2-41
(PL 18.2)
(PL 18.2)
(PL 18.2)
CHAIN 31
Troubleshooting