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Chapter 3 Problem Solving
3.1
3.2
3.3
3.4
3.1 Troubleshooting
Follow the procedures shown in this chart to solve problems.
For troubles concerning the job processing and solutions to them, refer to customer documentation sup-
plied with Print Servers.
The printer does not work properly.
A message is displayed.
The image quality is poor.
Having network troubles.
If the error is not resolved even after following the above procedure, contact your local Fuji Xerox
representative.
Troubleshooting........................................................................................33
3.1.1
Printing Troubles.................................................................................................. 34
3.1.2
Image Quality Trouble...................................................................................... 37
Paper Jams in the Printer Unit ............................................................41
3.2.1
Paper Jams in the Transfer Module............................................................. 41
3.2.2
Paper Jams in Tray.............................................................................................. 44
3.2.3
Paper Jams in the Paper Feeding Unit....................................................... 45
3.2.4
Long Paper Jam ................................................................................................... 47
Paper Jams in the Printer Output Unit ............................................48
3.3.1
Paper Jams in the Cooling Unit..................................................................... 48
3.3.2
Paper Jams inside the Cover .......................................................................... 51
3.3.3
Paper Jams in the Output Area..................................................................... 54
Paper Jams in the High Capacity Feeder C3-DS ..........................55
3.4.1
Paper Jams in Tray.............................................................................................. 55
3.4.2
Paper Jams inside the Right Side Cover .................................................... 57
Yes
No
Yes
No
Yes
No
Yes
No
"3.1.1 Printing Troubles" (p.34)
An error code is displayed.
"8.2 Error Messages" in the User Interface Manual.
Paper is jammed.
"3.2 Paper Jams in the Printer Unit" (p.41)
"3.3 Paper Jams in the Printer Output Unit" (p.48)
"3.4 Paper Jams in the High Capacity Feeder C3-DS" (p.55)
"3.1.2 Image Quality Trouble" (p.37)
"8.1 IPv4 and IPv6 Connection Problems"
in the User Interface Manual.
Chapter 3 Problem Solving
33
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