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Symptom
Paper is often
Is the paper curled?
jammed or wrinkled.
Are the paper and paper tray
settings correct?
Are any torn pieces of paper
remaining or is there a foreign
object in the device?
Is non-standard paper loaded in the
tray?
Is paper exceeding the maximum
fill line in the tray?
Are the paper guides set correctly?
Is the image nearly the same size as
the paper?
Is the paper finely cut out?
An original is not fed
Is the original small?
into the document
feeder.
An error message
Check the positions of the paper
appears after paper
guides of Tray 5.
is loaded in Tray 5.
Original documents
Are suitable types of originals being
are often jammed.
used?
Are you trying to use irregular
shaped originals, business cards,
transparencies, or thin originals?
Are you trying to use originals with
sticky tags, paper clips or adhesive
tape?
Cause
Turn over the paper in the tray, or replace the paper
with new one.
Reference
Correctly set the paper and paper trays to correspond
to the paper.
Reference
Open the cover of the device or slide out the paper
tray to remove the torn pieces or the foreign object.
Reference
Replace with paper that meets device specifications.
Reference
Load paper in the paper tray so that it does not
exceed the maximum fill line.
Reference
Load the paper correctly, and align the paper guides
to the paper.
Reference
Increase the edge erase widths.
Reference
Some types of paper may not be cut out finely. Load
the paper after fanning it well.
Load the original correctly.
Reference
Adjust the paper guides to the correct positions.
Reference
Correctly load originals suitable for the document
feeder.
Reference
Remove sticky tags, paper clips or adhesive tape from
the original before copying.
Remedy
Refer to "Loading Paper" (P.87).
Refer to "[Common Settings]" (P.235).
Refer to "Paper Jams" (P.451) or "Loading Paper" (P.87).
Refer to "Loading Paper" (P.87).
Refer to "Loading Paper" (P.87).
Refer to "Loading Paper" (P.87).
For more information, refer to "Copy" (P.125) when copying, or to
the help of the print driver when printing.
Refer to "Loading Originals" (P.99) for the size of the original that
can be loaded on the document feeder.
"Loading Paper in Bypass Tray" (P.93).
Refer to "Loading Originals" (P.99).
Device Trouble
419
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