Trouble During Scanning; Unable To Scan With The Device; Unable To Import Scanned Documents To The Computer - Fuji Xerox ApeosPort-VII C4421 User Manual

Trouble during Scanning

Unable to Scan with the Device

The document is not
correctly fed from the
document feeder.

Unable to Import Scanned Documents to the Computer

Unable to find the scanner.
Unable to open a folder.
Symptom
Check the minimum size of document that can be loaded on the
document feeder.
Reference
The document feeder does not feed irregular sized documents,
business cards, transparencies, or thin documents. In addition, the
document feeder does not feed documents with sticky tags, paper
clips, or adhesive tape.
Adjust the document guides to the document.
Reference
If a piece of torn paper remains in the document feeder, open the
document feeder cover and remove the piece.
Reference
Check if the sizes of originals are not different.
When loading documents of mixed sizes, be sure to set [Mixed Size
Originals] to [On]. Otherwise, a paper jam will occur.
Reference
Symptom
If the device is not turned on, switch the power on.
Reference
Check if the network cable is connected to the computer.
Check if the network cable is connected to the device.
Reference
Check if a folder is registered with the device.
Reference
The folder passcode cannot be retrieved. Ask the system
administrator for changing the passcode setting to [Off], and then
set the passcode again.

Refer to "Loading Originals" (P.99).
 Refer to "Loading Originals" (P.99).

Refer to "Document Jams" (P.456).
 Refer to "[Mixed Size Originals]" (P.183).
 Refer to "Power Source" (P.32).

Refer to "Interface Cables" (P.35).

Refer to "Creating a Folder" (P.188).
Trouble during Scanning
Remedy
Remedy
435