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The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Preface Thank you for purchasing the DocuPrint CP405 d. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the print function. Please read this guide to achieve the best performance from this printer.
Contents Preface ............................3 Types of Manuals ........................11 Using This Guide ........................12 Organization........................12 Conventions ........................12 Safety Notes ..........................13 Electrical Safety ......................14 Machine Installation ......................16 Operational Safety ......................18 Consumable........................20 Warning and Caution Labels..................21 Environment..........................22 Regulation..........................23 About License ..........................24 Illegal Copies and Printouts .......................25 Product Features ........................26 Specifications ................27 Basic Operation................31...
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Printer Connection and Software Installation .......65 Overview of Network Setup and Configuration......... 66 Connecting Your Printer ................67 Connecting Printer to Computer or Network ............67 Setting the IP Address................69 TCP/IP and IP Addresses ................69 Setting the Printer’s IP Address through the Driver CD Kit ......69 Dynamic Methods of Setting the Printer’s IP Address ........70 Assigning an IP Address (for IPv4 Mode) ............71 Verifying the IP Settings ...................72...
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Canceling a Print Job ..................126 Using the Stored Print Feature...............127 Printing PDF Files Using PDF Bridge (Windows Only) ........129 Duplex Printing....................131 Selecting Printing Options................133 Printing Custom Size Paper ................136 Auditron......................140 Checking Status of Print Data ................141 Printing a Report Page...................141 Printer Settings....................142 Printing With Web Services on Devices (WSD) ........
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Pitched Color Dots ..................220 Vertical Blanks ....................221 Mottle ......................221 Ghosting......................222 Light-Induced Fatigue ..................222 Fog .........................223 Bead-Carry-Out (BCO)...................223 Jagged Characters..................224 Banding ......................225 Auger Mark.....................225 Wrinkled/Stained Paper .................226 Damage on the Leading Edge of Paper ............227 The Top and Side Margins Are Incorrect ............227 Color Registration Is out of Alignment............228 Protrudent/Bumpy Paper................228 Images Are Skewed ..................229...
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Removing the Optional 512MB Memory ............285 Removing the Optional 550 Sheet Feeder .............288 Removing the Optional Wireless Printer Adapter...........290 Removing the Optional Hard Disk Unit ............292 Contacting Fuji Xerox ..................295 Technical Support................... 296 Online Services ..................297 Index........................299...
Types of Manuals Manuals included with the printer The following manuals are provided with the DocuPrint CP405 d. Lifting Your Printer Describes how to lift and hold your printer. Safety Guide Describes the information you need to know before using the printer and to operate the printer safely.
8 Maintenance Describes how to clean the printer, how to replace consumables, and how to see the printer status. 9 Contacting Fuji Xerox Describes support information. Conventions In this guide, personal computers and workstations are collectively called “computers”.
• Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by the product warranty. Contact your local Fuji Xerox representative for more information. Follow all warning instructions marked on this product. The warning marks stand for the followings: Used for item that if not followed strictly, can lead death or severe or fatal injuries and the possibility to do it is comparatively high.
If the power cord is damaged or insulated wires are exposed, contact your local Fuji Xerox representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident.
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Always switch off and unplug the machine when it is not used over weekends or long holidays. It may cause deterioration of insulations and eventually electric shock or a fire accident. Once a month, switch off this product and check if •...
Machine Installation WARNING Do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident. CAUTION Never locate this product in the following places: •...
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Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product. Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug the product if an abnormal condition is noted. 100 mm 427 mm 927 mm 197 mm...
To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact your local Fuji Xerox representative. • The product emits smoke or its surface is unusually hot.
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Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local Fuji Xerox representative. Ventilate well during extended operation or mass printing. It may affect the office air environment due to odor such as ozone in a poorly ventilated room.
Never throw a waste toner bottle into an open flame. Toner may catch fire and cause burn injuries or explosion. If you have a used waste toner bottle no longer needed, contact your local Fuji Xerox representative for its disposal.
Warning and Caution Labels Be sure to follow the warning and caution labels placed on the machine. Do not touch areas with labels indicating high voltage or temperature. This can cause an electric shock or burn. CAUTION: • Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the area with the "High Temperature"...
Environment • For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges and drums (photoreceptors) to make recycle parts, recycle materials or energy recovery. • Proper disposal is required for toner cartridges and drums (photoreceptors) no longer needed. Do not open toner cartridges and drums (photoreceptors).
Connect this product into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. Changes and modifications to this product not specifically approved by Fuji Xerox may void the user’s authority to operate this product. Product Safety Certification (UL, CB) This product is certified by the following agency using the safety standards listed.
Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.
Product Features This section describes the product features and indicates their links. 2-Sided Print Stored Print The 2-Sided Print feature is to print two or more pages on The Stored Print feature allows you to temporarily store the front and back side of a single sheet of paper. This your print data in the printer memory and output it later.
14.0 seconds (A4 IMPORTANT: • Measurements based on Fuji Xerox test pattern. Time from printer receiving print job until output of the first page is complete. • In the case of feeding paper from standard tray. Numerics depend on the output environment.
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Standard 550 Sheet Tray: 550 sheets Bypass tray: 150 sheets Optional: Optional 550 Sheet Feeder: 550 sheets IMPORTANT: • When using Fuji Xerox P paper (64 gsm) Output tray capacity Approximately 250 sheets (face down) IMPORTANT: • When using Fuji Xerox P paper (64 gsm)
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Linux Enterprise Desktop 10 x86 ® SUSE Linux Enterprise Desktop 11 x86 IMPORTANT: • For information about the latest supported OS, contact your local Fuji Xerox representative. Interface Standard: Ethernet (1000BASE-T/100BASE-TX/10BASE-T), USB 2.0 Optional: IEEE802.11 b/g/n Supported protocol TCP/IP (LPD, Port9100, WSD, HTTP, HTTPS, SMTP, RARP, AutoIP, WINS, FTP, ®...
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Items Description Power consumption Maximum: 1350 W, During the Sleep mode: 5.0 W or less Average: During standby: 76 W or less During continuous printing: 705 W or less IMPORTANT: • Low Power Mode: 14 W average (The printer does not use electricity when the power is switched off even with the power cord is plugged in.) Dimensions (main unit only) 427 (W) ×...
Basic Operation This chapter includes: • "Main Components" on page 32 • "Installing Optional Accessories" on page 35 • "Turning on the Printer" on page 55 • "Printing a Panel Settings Page" on page 56 • "Power Saver Mode" on page 57 Basic Operation...
Main Components This section provides an overview of your printer. This section includes: • "Front View" on page 32 • "Rear View" on page 33 • "Operator Panel" on page 34 Front View Belt Unit Standard 550 Sheet Tray (Tray1) Drum Cartridge Bypass Tray Waste Toner Box...
Rear View Control Board Duplexer Control Board Cover 2nd BTR Ethernet Port Fusing Unit Power Connector Wireless Adapter Socket (The optional wireless adapter is not supplied in some regions.) USB Port 10 Rear Cover Basic Operation...
Operator Panel The operator panel has a 2-line by 16-character liquid crystal display (LCD) panel, light-emitting diodes (LED), and control buttons, which allow you to control the printer. (Menu) button • Moves to the top menu. (Wake Up) button •...
Installing Optional Accessories You can make the printer more functional by installing the optional accessories such as the 512MB Memory, the 550 sheet feeder, Wireless Network Kit b/g/n, and the hard disk unit. This section describes how to install these printer's options.
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Open the control board cover completely. Hold the edge of the memory module with the labeled side down and the connector toward the control board, and then insert it into the slot. Push the memory module firmly into the slot. NOTE: •...
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Close the control board cover, and slide it towards the front of the printer. Turn the screw clockwise. Turn on the printer. Print the Printer Settings page to confirm that the newly installed memory module is detected by the printer. Press the (Menu) button.
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When you use XML Paper Specification (XPS) driver, the following settings are not required. Click Start → Devices and Printers. Windows 7/ Windows 7 x64/ Right-click the printer icon of the DocuPrint CP405 d and select Printer ® Windows Server 2008 R2 x64 properties.
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® The following procedure uses Mac OS X and the PS driver. Mac OS X 10.7.x Select the Print & Scan in System Preferences. Select the printer in Printers list, and click Options & Supplies. Select Driver, select the options that have been installed on the printers, and then click OK.
Installing the Optional 550 Sheet Feeder IMPORTANT: • If you install the optional 550 sheet feeder after setting up the printer, be sure to turn off the printer, unplug the power cord, and disconnect all cables from the rear of the printer before installing the feeder. Turn off the printer.
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Hold the standard 550 sheet tray with both hands, and remove it from the printer. Lift the printer and align the five guide pins of the optional 550 sheet feeder with the holes at the bottom of the printer. Gently lower the printer onto the optional 550 sheet feeder. IMPORTANT: •...
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Insert the standard 550 sheet tray into the printer, and push until it stops. IMPORTANT: • Do not use excessive force on the tray. Doing so could damage the tray or inside of the printer. Reconnect all cables into the rear of the printer and turn on the printer. NOTE: •...
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When you use XML Paper Specification (XPS) driver, the following settings are not required. Click Start → Devices and Printers. Windows 7/ Windows 7 x64/ Right-click the printer icon of the DocuPrint CP405 d and select Printer Windows Server 2008 R2 x64 properties. Click the Configuration tab, and then select Bi- Directional Setup.
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The following procedure uses Mac OS X and the PS driver. Mac OS X 10.7.x Select the Print & Scan in System Preferences. Select the printer in Printers list, and click Options & Supplies. Select Driver, select the options that have been installed on the printers, and then click OK.
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Installing the Optional Wireless Printer Adapter Using Video Instructions (Recommended) To install the wireless printer adapter using the video instructions on the Windows computer perform the following method. Insert the Driver CD Kit in your computer. The Easy Install Navi file launches automatically. Select Optional Accessories Setup on the Easy Install Navi window.
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Click Wireless Network Kit b/g/n. Click the procedure you want confirm to start the video instruction. Follow the on-screen instructions to install the wireless printer adapter. Basic Operation...
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Installing the Optional Wireless Printer Adapter NOTE: • You can also install the wireless printer adapter by following the instructions described in Wireless Printer Adapter Installation Guide provided with the wireless printer adapter. Turn off the printer. IMPORTANT: • If the optional hard disk unit is not installed on your printer, note that the data in the memory are cleared when the printer is turned off.
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Turn on the printer. If a message displays telling you to make initial setup on the operator panel, always do as instructed. Print the Printer Settings page to confirm that the wireless printer adapter is installed correctly. Confirm that the Network (Wireless) section exists. NOTE: •...
Installing the Optional Hard Disk Unit Turn off the printer. IMPORTANT: • If the optional hard disk unit is not installed on your printer, note that the data in the memory are cleared when the printer is turned off. Turn the screw on the control board cover counterclockwise.
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Insert the two plastic pins on the hard disk unit into the metal casing holes. Attaching the protrusion and the connector to the control board, push the hard disk unit firmly into place. Close the control board cover, and then slide it towards the front of the printer. Turn the screw clockwise.
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Confirm the amount of Hard Disk listed under Printer Options in the Printer Settings page. If the Hard Disk is not listed, turn off the printer, unplug the power cord, and re-install the hard disk unit. If you installed the hard disk unit after installing the print driver, update your driver by following the instructions for the operating system you are using.
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When you use XML Paper Specification (XPS) driver, the following settings are not required. Click Start → Devices and Printers. Windows 7/ Windows 7 x64/ Right-click the printer icon of the DocuPrint CP405 d and select Printer Windows Server 2008 R2 x64 properties. Click the Configuration tab, and then select Bi- Directional Setup.
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The following procedure uses Mac OS X and the PS driver. Mac OS X 10.7.x Select the Print & Scan in System Preferences. Select the printer in Printers list box, and click Options & Supplies. Select Driver, select the options that have been installed on the printers, and then click OK.
Turning on the Printer IMPORTANT: • Do not use extension cords or power strips. • The printer should not be connected to an uninterrupted power supply (UPS) system. Connect the power cord to the power connector on the rear of your printer. Connect the other end of the power cord to the power source.
Printing a Panel Settings Page The Panel Settings page shows current settings for the operator panel menus. Press the (Menu) button. Select Report / List, and then press the button. Select Panel Settings, and then press the button. The Panel Settings page is printed. Basic Operation...
Power Saver Mode The printer has an energy saving feature that reduces power consumption during periods of inactivity. This feature operates in two modes: the Low Power mode and Sleep mode. As delivered, the printer switches to the Low Power mode one minute after the last print job is printed.
Printer Management Software Use the CD-ROMs shipped with your printer to install a combination of software programs, depending on your operating system. This chapter includes: • "Print Drivers" on page 60 • "CentreWare Internet Services" on page 61 • "SimpleMonitor (Windows Only)" on page 62 •...
Print Drivers To access all of your printer's features, install the print drivers from the Driver CD Kit or PostScript Driver Library CD. • The print drivers enable your computer and printer to communicate and provide access to your printer features. Printer Management Software...
CentreWare Internet Services This section provides information on CentreWare Internet Services, a hyper text transfer protocol (HTTP)-based web page service that is built into the printer. These pages give you instant access to printer status, and printer configuration options. Anyone on your network can access the printer using their web browser software.
® The following procedure uses Microsoft Windows 7 as an example. Click Start → All Programs → Fuji Xerox → SimpleMonitor for Asia-Pacific → Activate SimpleMonitor. The Select Printer window appears. Click Status Settings. The Status Settings dialog box appears.
Setup Disk Creation Tool (Windows Only) The Setup Disk Creation Tool on the Driver CD Kit and the print drivers on the Driver CD Kit and PostScript Driver Library CD are used to create driver installation packages that contain custom driver settings. A driver installation package can contain a group of saved print driver settings and other data for things such as: •...
Printer Connection and Software Installation This chapter includes: • "Overview of Network Setup and Configuration" on page 66 • "Connecting Your Printer" on page 67 • "Setting the IP Address" on page 69 • "Installing Print Driver on Computers Running Windows" on page 73 •...
Print a Printer Settings page to verify the new settings. NOTE: • If the Driver CD Kit or PostScript Driver Library CD is not available, you can download the latest driver from the Fuji Xerox Web Site: http://www.fujixeroxprinters.com/ See also: •...
Connecting Your Printer Your printer interconnection cables must meet the following requirements: Connection Type Connection Specifications USB 2.0 Ethernet 10 Base-T/100 Base-TX/1000 Base-T Wireless (optional) IEEE 802.11b/802.11g/802.11n 1 Ethernet port 2 Wireless adapter socket 3 USB port Connecting Printer to Computer or Network Connect the printer via USB, Ethernet or wireless (optional).
USB Connection A local printer is directly connected to your computer using the USB cable. If your printer is connected to a network instead of your computer, skip this section and go to "Wired Network Connection" on page To connect the printer to a computer: Connect the smaller USB connector into the USB port on the rear of the printer, and the other end of the cable into a USB port of the computer.
Setting the IP Address This section includes: • "TCP/IP and IP Addresses" on page 69 • "Setting the Printer’s IP Address through the Driver CD Kit" on page 69 • "Dynamic Methods of Setting the Printer’s IP Address" on page 70 •...
Dynamic Methods of Setting the Printer’s IP Address There are two protocols available for dynamically setting the printer’s IP address: • DHCP (enabled by default) • AutoIP You can turn on/off both protocols using the operator panel or CentreWare Internet Services. NOTE: •...
Assigning an IP Address (for IPv4 Mode) NOTE: • When you assign an IP address manually in IPv6 mode, use the CentreWare Internet Services. To display the CentreWare Internet Services, use the link local address. To check a link local address, see "Printing and Checking the Printer Settings Page"...
Press the button. The cursor moves to the next octet. Repeat steps to set the gateway address, and then press the button. Ensure that the message Restart Printer to apply setting appears, and then press the (Back) button. Turn off and turn on the printer. IMPORTANT: •...
Installing Print Driver on Computers Running Windows This section includes: • "Identifying Print Driver Pre-install Status (For Network Connection Setup)" on page 73 • "Inserting the CD-ROM" on page 75 • "USB Connection Setup" on page 75 • "Network Connection Setup" on page 78 •...
Changing the Firewall Settings Before Installing Your Printer If you are running one of the following operating systems, you must change the firewall settings before installing the Fuji Xerox printer software: • Windows 7 ® • Windows Vista ® •...
Inserting the CD-ROM • For Installing PCL 6 Driver Insert the Driver CD Kit into your computer to start Easy Install Navi. NOTE: → • If the CD does not automatically launch, click Start (start for Windows XP) All Programs (for Windows Vista and →...
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• For Installing XML Paper Specification (XPS) Print Driver NOTE: • XML Paper Specification (XPS) driver is supported on the following operating systems: Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition.
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Click OK. Select your printer name and click Next. To change the printer name, enter the printer name in the Printer name box. To use this printer as the default printer, select the Set as the default printer check box. Click Next.
Network Connection Setup NOTE: • To use this printer in a Linux environment, you need to install a Linux driver. For more information on how to install and use these, see also "Installing Print Driver on Computers Running Linux (CUPS)" on page Network Printer Setup on a Local Network •...
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• For Installing XML Paper Specification (XPS) Print Driver NOTE: • XML Paper Specification (XPS) driver is supported on the following operating systems: Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition.
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Windows Server 2008 and Windows Server 2008 64-bit Edition NOTE: • You must log in as an administrator. Click Start Control Panel Hardware and Sound Printers. → → → Click Add a printer. Click Add a network, wireless or Bluetooth printer. Select printer or click The printer that I want isn't listed.
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Windows Server 2008 R2 Click Start Devices and Printers. → Click Add a printer. Click Add a network, wireless or Bluetooth printer. Select printer or click The printer that I want isn't listed. NOTE: • When you click The printer that I want isn't listed, Find a printer by name or TCP/IP address screen appears. Find your printer on the screen.
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Windows 7 and Windows 7 64-bit Edition Click Start Devices and Printers. → Click Add a printer. Click Add a network, wireless or Bluetooth printer. Select printer or click The printer that I want isn't listed. When you select your printer, go to step 7. When you click The printer that I want isn't listed, go to step 5.
Setting Up for Shared Printing You can share your new printer on the network using the Driver CD Kit that comes with your printer, or using Microsoft peer-to-peer method. However, if you use the Microsoft method, some features, such as the SimpleMonitor and other printer utilities, installed with the Driver CD Kit, may not be available.
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• For Windows 7, Windows 7 64-bit Edition, and Windows Server 2008 R2 Click Start → Devices and Printers. Right-click the printer icon and select Printer properties. On the Sharing tab, select the Share this printer check box, and then enter a name in Share name text box. Click Additional Drivers and select the operating systems of all network clients that print to the printer.
Point and Print Point and Print is a Microsoft Windows technology that allows you to connect to a remote printer. This feature automatically downloads and installs the print driver. • For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, and Windows Server 2003 64-bit Edition On the Windows desktop of the client computer, double-click My Network Places.
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• For Windows Vista and Windows Vista 64-bit Edition On the Windows desktop of the client computer, click Start → Network. Locate the host name of the server computer, and then double-click the host name. Right-click the shared printer name, and then click Connect. Click Install driver.
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• For Windows 7, Windows 7 64-bit Edition, and Windows Server 2008 R2 On the Windows desktop of the client computer, click Start → your user name → Network (Start → Network for Windows Server 2008 R2). Locate the host name of the server computer, and then double-click the host name. Right-click the shared printer name, and then click Connect.
Peer-to-Peer If you use the peer-to-peer method, the print driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing. • For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, and Windows Server 2003 64-bit Edition Click start (Start for Windows Server 2003 / Windows Server 2003 64-bit Edition) →...
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• For Windows Vista and Windows Vista 64-bit Edition Click Start → Control Panel → Hardware and Sound → Printers. Click Add a Printer to launch the Add Printer wizard. Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next.
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• For Windows Server 2008 and Windows Server 2008 64-bit Edition Click Start → Control Panel → Printers. Click Add a Printer to launch the Add Printer wizard. Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next.
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• For Windows 7, Windows 7 64-bit Edition, and Windows Server 2008 R2 Click Start → Devices and Printers. Click Add a printer to launch the Add Printer wizard. Select Add a network, wireless or Bluetooth printer. If the printer is listed, select the printer and click Next. If the printer is not listed, click The printer that I want isn't listed.
Installing Print Driver on Computers Running Mac OS X For information on how to install the print driver, refer to the PostScript User Guide. Printer Connection and Software Installation...
Installing Print Driver on Computers Running Linux (CUPS) This section provides information for installing or setting up the print driver with CUPS (Common UNIX Printing ® ® ® System) on Red Hat Enterprise Linux 5/6 Desktop (x86) or SUSE Linux Enterprise Desktop 10/11 (x86). NOTE: •...
If you want to share the printer, select the Share This Printer check box. For USB connections: Select FUJI XEROX DocuPrint XXX from the Local Printers menu, and then click Continue. Enter the name of the printer in Name in the Add Printer window, and then click Continue.
Select Line Printer Daemon (LPD) Protocol from Access Network Printer or Printserver Box via. Enter the IP address of the printer in IP Address or Host Name:. Select Fuji Xerox in Select the printer manufacturer:. Click OK. The Add New Printer Configuration dialog box appears.
• For SUSE Linux Enterprise Desktop 10/11 (x86) The following procedure uses SUSE Linux Enterprise Desktop 11 (x86) as an example: Select Computer → More Applications..., and select YaST on Application Browser. Enter the administrator password. YaST Control Center is activated. Select Hardware on YaST Control Center, and select Printer.
• For SUSE Linux Enterprise Desktop 10/11 (x86) The following procedure uses SUSE Linux Enterprise Desktop 11 (x86) as an example: Open a web browser. Enter http://localhost:631/admin in the address bar, and press the Enter key. Enter root as the user name, and enter the administrator password. The CUPS window appears.
Uninstalling the Print Driver • For Red Hat Enterprise Linux 5/6 Desktop (x86) The following procedure uses Red Hat Enterprise Linux 6 Desktop (x86) as an example: Select Applications → System Tools → Terminal. Enter the following command in the terminal window to delete the print queue. (Enter the administrator password) /usr/sbin/lpadmin -x (Enter the print queue name) Repeat the command above for all queues for the same model.
Configuring Wireless Settings (Windows & Mac OS X) This section includes: • "Determining the Wireless Network Settings" on page 99 • "Configuring the Optional Wireless Printer Adapter" on page 100 • "Reconfiguring the Wireless Settings" on page 108 Determining the Wireless Network Settings You need to know the settings for the wireless network to set up the wireless printer.
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Configuring the Optional Wireless Printer Adapter This section describes how to configure a wireless printer adapter through Easy Install Navi, operator panel and CentreWare Internet Services. You can select a method to configure a wireless printer adapter from the following: Wizard Setup through USB Cable (recommended) (Windows only)
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The following procedure uses USB cable for connection method as an example. Insert the Driver CD Kit provided with the printer in your computer. Easy Install Navi launches automatically. Click Optional Accessories Setup. Click Wireless Network Kit b/g/n. Printer Connection and Software Installation...
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Select Wizard, and then click Next. Click Connect the wireless printer adapter. The instruction video starts. Follow the on-screen instructions to configure wireless settings. Printer Connection and Software Installation...
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• Using Non-Wizard Setup to Configure a Wireless Printer Adapter For Mac OS X, you can configure a wireless settings only through non-wizard setup. NOTE: • The optional wireless printer adapter must be installed on the printer. For details about installing a wireless printer adapter, "Installing the Optional Wireless Printer Adapter"...
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WPS-PIN The PIN code of WPS-PIN can only be configured from the operator panel. NOTE: • WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number) is a method to authenticate and register devices required for wireless configuration by entering PIN assignments to a printer and computer. This setting, performed through an access point, is available only when the access points of your wireless router supports WPS.
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Manual SSID Setup Press the (Menu) button. Select Admin Menu, and then press the button. Select Network Setup, and then press the button. Select Wireless Setup, and then press the button. Select Manual Setup, and then press the button. Enter the SSID, and then press the button.
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CentreWare Internet Services Ensure that the printer is turned off and the wireless printer adapter is connected to the printer. Connect the printer to the network with an Ethernet cable. For details about connecting the Ethernet cable, see "Connecting Printer to Computer or Network" on page Turn on the printer.
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Reconfiguring the Wireless Settings To change the wireless setting through the wireless connection from your computer, perform the following. NOTE: • Ensure that the wireless connection setting is completed in "Configuring the Optional Wireless Printer Adapter" on page 100. • The following settings are available when the network mode is set to infrastructure in "Configuring the Optional Wireless Printer Adapter"...
To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Fuji Xerox local representative office or an authorised dealer. Print Media Usage Guidelines The printer tray accommodates various sizes and types of paper and other specialty media.
Print Media That Can Damage Your Printer The following paper types are not recommended for use with the printer: • Chemically treated paper used to make copies without carbon paper, also known as carbonless paper, carbonless copy paper (CCP), or no carbon required (NCR) paper. •...
IMPORTANT: • The toner may come off the print media, if it gets wet by water, rain, steam and so on. For details, contact the Fuji Xerox local representative office or an authorised dealer. Usable Print Media...
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Standard 550 Sheet Tray and Optional 550 Sheet Feeder × Paper Size A4 SEF (210 297 mm) × B5 SEF (182 257 mm) × A5 SEF (148 210 mm) × Letter SEF (8.5 11 inches) × Executive SEF (7.25 10.5 inches) ×...
When you print a generally used paper (which called general paper), please use a paper that suits the standard. To print clearly, Fuji Xerox recommends the standard paper shown in the following table. For information about the other paper and media, contact Fuji Xerox Customer Support Center.
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Xerox Premier 90 90 gsm Plain (Heavyweight) Xerox-90 Colotech Plain (Heavyweight) Fuji Xerox J coat 95 gsm Lightweight Glossy Print one sheet at a time Cardstock using the bypass tray. Fuji Xerox JD 98 gsm...
Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. Capacity The standard 550 sheet tray and the optional 550 sheet feeder can hold: •...
Loading Print Media in the Standard 550 Sheet Tray and the Optional 550 Sheet Feeder NOTE: • To avoid paper jams, do not remove the tray while printing is in progress. • Use only laser print media. Do not use ink jet print media in your printer. Pull the tray out of the printer about 200 mm.
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Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. Load the print media into the tray with the recommended print side facing up. NOTE: • Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. •...
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Loading Letterhead in the Standard 550 Sheet Tray and the Optional 550 Sheet Feeder When you use the standard 550 sheet tray and the optional 550 sheet feeder, letterhead and hole punched paper must be inserted top edge first with the print side facing up. Printing Basics...
Loading Print Media in the Bypass Tray Gently pull open the bypass tray cover. Extend the extension tray as necessary. Slide the width guides to the edge of the tray. The width guides should be fully extended. Insert all media face up and top edge first into the bypass tray. NOTE: •...
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Slide both width guides until they rest lightly against the edge of the print media stack. NOTE: • Do not force the print media into the bypass tray. On the operator panel, select the appropriate paper size, and then press the button.
• C5 Load the envelopes short edge feed with the flaps open or closed and the print side up. Ensure that the flaps come at the bottom with the flaps open or at the top with the flaps closed when you face towards the printer.
Linking Trays When the optional 550 sheet feeder is installed on the printer, the printer automatically links the trays when you load the same size and type of print media in them. The first tray will be utilized until the media runs out after which the next tray will be used.
Setting Paper Sizes and Types When loading print media in the tray, set the paper size and type on the operator panel before printing. See also: • "Understanding the Printer Menus" on page 160 This section includes: • "Setting Paper Sizes" on page 124 •...
Printing This section covers how to print certain information from your printer and how to cancel a job. This section includes: • "Sending a Job to Print" on page 125 • "Canceling a Print Job" on page 126 • "Using the Stored Print Feature" on page 127 •...
Canceling a Print Job There are several methods for canceling a job. This section includes: • "Canceling a Job From the Operator Panel" on page 126 • "Canceling a Job From a Computer Running Windows" on page 126 Canceling a Job From the Operator Panel To cancel a job after it has started printing: Press the (Stop) button.
Using the Stored Print Feature When you send a job to the printer, you can specify in the print driver to store the job in the memory or hard disk. When you are ready to print the job, go to the printer and use the operator panel menus to identify which job in the memory or hard disk you want to print.
Procedures for Printing Stored Print The following are procedures for storing and printing jobs. • Storing Print Jobs For Secure Print, select Secure Print for Job Type and specify the user ID, passcode and job name by clicking Setup in the Paper/Output tab of the print driver. When you send the job to the printer, the job will be stored in the memory until you request to print from the operator panel or turn off the printer, or in the hard disk until you request to print it from the operator panel.
• Deleting Stored Jobs A job that has been stored will be deleted after printing if selected to do so on the operator panel. Otherwise, the job remains stored until you delete them on the operator panel. NOTE: • The data in the memory is cleared when the printer is turned off. The data on the optional hard disk unit is not cleared even when the printer is turned off.
In the command prompt, enter the ftp command as described in the following example: Example: Printing "event.pdf" when the printer's IP address is 192.168.1.100. C:\> ftp 192.168.1.100 Connected to 192.168.1.100. 220 FUJI XEROX DocuPrint XXXX User (192.168.1.100:(none)): 331 Password required Password: 230 Logged in ftp>...
Duplex Printing Duplex printing (or 2-sided printing) allows you to print on both sides of a sheet of paper. A4, A5, B5, Letter, Folio, Legal and Executive paper sizes are acceptable. This section includes: • "Using 2-Sided Print" on page 131 •...
From 2-Sided Print, select 2-Sided Print or 2-Sided Print, Flip on Short Edge. 2-Sided Print Assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages: Portrait Landscape...
Selecting Printing Options This section includes: • "Selecting Printing Preferences (Windows)" on page 133 • "Selecting Options for an Individual Job (Windows)" on page 133 • "Selecting Options for an Individual Job (Mac OS X)" on page 135 Selecting Printing Preferences (Windows) Printing Preferences control all of your print jobs, unless you override them specifically for a job.
See the following table for specific printing options: The table shown below uses the PCL 6 driver as an example. Printing Options for Windows Driver Tab Printing Options Paper/Output tab • Job Type • 2-Sided Print • Paper – Size –...
Selecting Options for an Individual Job (Mac OS X) To select print settings for a particular job, change the driver settings before sending the job to the printer. With the document open in your application, click File, and then click Print. Select your printer from Printer.
Defining Custom Paper Sizes Before printing, set the custom size on the print driver. NOTE: • When setting the paper size on the print driver and the operator panel, be sure to specify the same size as the actual print media used.
Printing on Custom Size Paper Use the following procedures to print using either the Windows or Mac OS X print drivers. • Using the Windows Print Driver To print on custom size paper using the PCL 6 driver as an example: NOTE: •...
• Using the Mac OS X Print Driver This section explains the procedure using Mac OS X 10.6 TextEdit as an example. From the File menu, select Page Setup. Select your printer from Format For. From Paper Size, select Manage Custom Sizes. In the Custom Paper Sizes window, click +.
Auditron Auditron contains an authentication function that can set limits on what processes can be used, as well as an account management that can be used to control usage based on authentication. The following illustration shows how the printer works with Auditron. Registered user B Registered user A Can print up to 9,000...
From the displayed window, click the name of the desired printer listed. For more information about SimpleMonitor, see Help: The following procedure uses Windows 7 as an example: Click Start → All Programs. Select Fuji Xerox. Select SimpleMonitor for Asia-Pacific. Select SimpleMonitor Help. See also: •...
Printer Settings You can select menu items and corresponding values from the operator panel. When you first browse through the menus from the operator panel, you see some values marked with an asterisk (*). These values are the factory default and original system settings. NOTE: •...
Printing With Web Services on Devices (WSD) This section provides information for network printing with WSD, the new Microsoft protocol for Windows Vista, Windows Server 2008, Windows Server 2008 R2, and Windows 7. NOTE: • WSD stands for Web Services on Devices. This section includes: •...
Printer Setup You can install your new printer on the network using the Driver CD Kit that shipped with your printer, or using Microsoft Windows’ Add Printer wizard. The following procedure uses the PCL 6 driver as an example. Installing a Print Driver Using the Add Printer Wizard Click Start →...
Using Digital Certificates The authentication feature using digital certificates upgrades security when sending print data or setting data. This section describes how to manage digital certificates. NOTE: • For information about digital certificate error, see "Understanding Printer Messages" on page 238 "Digital Certificate Problem"...
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• Changing the Encryption Setting of the Hard Disk Unit Some items are effective only when encryption of the optional hard disk unit is set to On. Change the encryption setting to On and set a key that is required to encrypt from the operator panel, if necessary. IMPORTANT: •...
Select the public key method from the list of Public Key Method. Select the size of public key from the list of Public Key Size. Confirm the issuer of SSL self-signed certificate. Specify the validity period of the certificate in Validity. Click Generate Signed Certificate.
Enter a password corresponding to the certificate file to be imported. Re-enter the password again to confirm it. Click Browse of File Name, and select the file to be imported. Click Import to import the certificate. Setting a Digital Certificate NOTE: •...
Confirming the Settings of a Digital Certificate NOTE: • To manage digital certificates, you must first set encryption of the optional hard disk unit to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates" on page 145.
Select the category from the Category list. Select the purpose of use from the Certificate Purpose list. Click Display the List to display the Certificate List page. NOTE: • If the list includes more than 20 certificates, click Next to display the next page. Select the certificate to be deleted.
Setting the Features You can set various security features using digital certificates. This section includes: • "Setting the Certificate in the IPsec Digital Signature Mode" on page 151 • "Setting the SSL-use Server Certificate (HTTP/IPP)" on page 152 • "Setting LDAP-SSL/TLS Communication" on page 152 •...
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Setting the SSL-use Server Certificate (HTTP/IPP) NOTE: • To manage digital certificates, you must first set encryption of the optional hard disk unit to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates" on page 145.
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Setting Server Certificate Verification for LDAP-SSL/TLS Communication NOTE: • This setting is available only when the optional hard disk unit is installed and Data Encryption is set to On. • This feature is enabled only when the Enabled check box for LDAP - SSL/TLS Communication is selected. Import the root certificate (including intermediate certificate) for the LDAP server certificate.
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Setting for Wireless LAN WPA-Enterprise (EAP-TLS) NOTE: • To manage digital certificates, you must first set encryption of the optional hard disk unit to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates" on page 145.
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Select Local Device within Category. Select Wireless LAN (Client) from the Certificate Purpose list. From Certificate Order, select how the certificates are sorted in Certificate List. This setting is not necessary if you do not need to specify the order for the certificates. Click Display the List to display the Certificate List page.
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In the left navigation panel, scroll down to Security and select SSL/TLS Server Communication. Click Certificate Management to display the Certificate Management page. NOTE: • The Certificate Management button is displayed only when the optional hard disk unit is installed and Data Encryption is set to On.
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Setting Client Certificate for IEEE 802.1x (EAP-TLS) NOTE: • To manage digital certificates, you must first set encryption of the optional hard disk unit to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates" on page 145.
Using the Operator Panel Menus This chapter includes: • "Understanding the Printer Menus" on page 160 • "Panel Lock Function" on page 192 • "Setting the Power Saver Time Option" on page 193 • "Resetting to Factory Defaults" on page 194 Using the Operator Panel Menus...
Understanding the Printer Menus When your printer is connected to a network and available to a number of users, the access to the Admin Menu can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator.
Print Meter Purpose: To print the reports for the total number of pages printed. Demo Page Purpose: To print a page for testing colors. Stored Documents NOTE: • Stored Documents feature is available only when the optional 512MB memory is installed on the printer and RAM Disk under System Settings is enabled or when the hard disk unit is installed.
• Output Size Purpose: To specify the default paper size. Values: mm series A4 - 210x297* B5 - 182x257 A5 - 148x210 Letter - 8.5x11 Executive Folio - 8.5x13 Legal - 8.5x14 #10Env- 4.1x9.5 Monarch Env. DL Env- 110x220 C5 Env- 162x229 New Custom Size Portrait(Y) 297 mm*...
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• Orientation Purpose: To specify how text and graphics are oriented on the page. Values: Portrait Prints text and graphics parallel to the short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. •...
• Symbol Set Purpose: To specify a symbol set for a specified font. Values: ROMAN-8 WIN L1 ISO-6 ISO L1 WIN L2 ISO-11 ISO L2 WIN L5 ISO-15 ISO L5 DESKTOP ISO-17 ISO L6 PS TEXT ISO-21 PC-8 MC TEXT ISO-60 PC-8 DN MS PUB...
• Quantity Purpose: To set the default print quantity, within the range of 1 to 999. The default is 1. (Set the number of copies required for a specific job from the print driver. Values selected from the print driver always override values selected from the operator panel.) •...
• Output Color Purpose: To specify the color mode to Color or Black and White. This setting is used for a print job that does not specify a print mode. Values: Black and White Prints in the black and white mode. Color Prints in the color mode.
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• Password Purpose: To specify the password to print the secure PDF. Value: Password Enter the password to print the secure PDF. • Collated Purpose: To specify whether to sort the job. Values: Sorts the job. Does not sort the job. •...
PS Settings ® Use the PS Settings menu to change printer settings that only affect jobs using the PostScript emulation printer language. NOTE: • Values marked by an asterisk (*) are the factory default menu settings. • PS Error Report Purpose: To specify whether to print the contents of PostScript errors.
Network Setup Use the Network Setup menu to change the printer settings affecting jobs sent to the printer through the wired or wireless network. NOTE: • Values marked by an asterisk (*) are the factory default menu settings. • Ethernet NOTE: •...
• Wireless Setup NOTE: • Wireless Setup is available only when the printer is connected using the wireless network. Purpose: To configure the wireless network using WPS. Values: Select access Select the desired access point from the list, or select Manual Setup to specify and configure wireless network manually.
PassPhrase Specify the pass phrase for Entry Mixed mode PSK. Enter 8 to 63 alphanumeric characters. WPA-PSK-TKIP Select to configure the wireless setting with the security method of WPA-PSK-TKIP. PassPhrase Specify the pass phrase for Entry WPA-PSK-TKIP. Enter 8 to 63 alphanumeric characters.
IP Mode Purpose: To configure IP Mode. Values: Dual Stack Uses both IPv4 and IPv6 to set the IP address. IPv4 Uses IPv4 to set the IP address. IPv6 Uses IPv6 to set the IP address. IPv4 Purpose: To configure IPv4 settings. Values: Get IP Address DHCP / Autonet...
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• Protocol Purpose: To enable or disable each protocol. The change becomes effective after the printer is turned off and then on again. Values: Disable Disables the Line Printer Daemon (LPD) port. Enable Enables the LPD port. Port9100 Disable Disables the Port9100 port. Enable Enables the Port9100 port.
• IP Filter NOTE: • IP Filter feature is available only when Protocol is set to LPD or Port9100. Purpose: To block data received from certain IP addresses through the wired or wireless network. You can set up to five IP addresses.
• Port Status NOTE: • Port Status feature is available only for the USB port on the rear of the printer. Purpose: To specify whether to enable the USB port. The change becomes effective after the printer is turned off and then on again.
• Auto Reset Purpose: To automatically reset the settings to the default settings and return to the standby mode after you do not specify any settings for the specified time. Values: 45sec 1min 2min 3min 4min • Fault Time-out Purpose: To specify the amount of time the printer waits before canceling a job that stops abnormally.
• Audio Tones Purpose: To configure settings for tones emitted by the printer during operation or when a warning message appears. Values: Control Panel Does not emit a tone when the operator panel input is correct. Emits a tone when the operator panel input is correct. Invalid Key Does not emit a tone when the operator panel input is incorrect.
• Auto Job History Purpose: To automatically print a job history report after every 20 jobs. Values: automatically print a job history report Does not Automatically prints a job history report The job history report can also be printed using the Report / List menu. •...
• Banner Sheet NOTE: • Banner Sheet feature is available only when the optional 550 sheet feeder is installed on the printer. Purpose: To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded. Values: Insert Position Off Does not print the banner sheet.
• No Acct User Prt Purpose: To specify whether to permit the printing of data without authentication information. Values: Off* Does not permit non-account user to print the data. Permits non-account user to print the data. • LetterH Dup Mode Purpose: To specify whether to print on both sides when you use letterhead.
• Adjust PaperType Purpose: To specify paper density settings. Values: Plain Lightweight Heavyweight Labels Lightweight Heavyweight • Adjust Trans Purpose: To adjust the transfer bias when ghosting occur. (The ghost image may be the image of the previous page, or a part of the page currently printing.) Values: K Offset...
• Adjust FusingUnit Purpose: To adjust the fusing temperature setting for each paper type. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature. When the toner does not fuse on the paper properly, try to increase the temperature. NOTE: •...
• Adjust ColorRegi Purpose: To manually perform color registration adjustment. manual color registration adjustments are required when the printer is initially installed and after the printer is moved. NOTE: • The Adjust ColorRegi feature can be configured when Auto Adjust Regi is set to Off. Values: Auto Adjust Automatically performs color registration correction.
Purpose: To use toner cartridge of another manufacturer. NOTE: • Using a non-Fuji Xerox toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Fuji Xerox toner cartridges. Values: Toner Does not use toner cartridge of another manufacturer.
Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally. NOTE: • Values marked by an asterisk (*) are the factory default menu settings. • Panel Lock Purpose: To set a limited access to Admin Menu with a password, and to set or change the password.
• Login Error NOTE: • Login Error feature is available only when Panel Lock Set is set to Enable. Purpose: To specify the number of error entry attempts allowed when you log in as an administrator in the Admin Menu and Report / List menu.
• Bypass Tray Purpose: To specify the paper loaded in the bypass tray. Values: Paper Size Driver Size mm series A4 - 210x297 B5 - 182x257 A5 - 148x210 Letter - 8.5x11 Executive Folio - 8.5x13 Legal - 8.5x14 #10Env- 4.1x9.5 Monarch Env.
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MPT mode Panel Specified DriverSpecified* Display Screen Does not display a popup menu that prompts to set Paper Type and Paper Size when paper is loaded in the bypass tray. Displays a popup menu that prompts to set Paper Type and Paper Size when paper is loaded in the bypass tray.
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• Tray1 Purpose: To specify the paper loaded in the standard 550 sheet tray. Paper Size A4 - 210x297 mm series B5 - 182x257 A5 - 148x210 Letter - 8.5x11 Executive Folio - 8.5x13 Legal - 8.5x14 New Custom Size Portrait(Y) 297 mm Specifies the length of the custom...
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• Tray2 NOTE: • Tray2 is available only when the optional 550 sheet feeder is installed. Purpose: To specify the paper loaded in the optional 550 sheet feeder. Paper Auto Size New Custom Size Portrait(Y) 297 mm Specifies the length of the custom size paper.
Tray Priority Purpose: To set the priority order of the paper trays for automatic tray selection. If paper trays loaded with the same paper size and type exists, the paper tray is selected according to this priority order. Values: 1st Priority Bypass Tray Sets the bypass tray as the first priority.
Panel Lock Function This feature prevents unauthorized personnel from changing the settings made by the administrator. However, you can select settings for individual print jobs using the print driver. This section includes: • "Enabling the Panel Lock" on page 192 •...
Setting the Power Saver Time Option You can set the power saver time for the printer. The printer switches to the Power Saver mode after the specified time. Press the (Menu) button. Select Admin Menu, and then press the button. Select System Settings, and then press the button.
Resetting to Factory Defaults After executing this function and rebooting the printer or all the menu parameters, except the parameters for the network, are reset to their default values. Press the (Menu) button. Select Admin Menu, and then press the button.
Clearing Jams This section includes: • "Avoiding Jams" on page 196 • "Identifying the Location of Paper Jams" on page 197 • "Clearing Paper Jams From the Bypass Tray" on page 198 • "Clearing Paper Jams From the Standard 550 Sheet Tray" on page 200 •...
Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local Fuji Xerox representative. IMPORTANT: •...
Clearing Paper Jams From the Bypass Tray IMPORTANT: • Protect the drums of the drum cartridges against bright light. If the side cover remains open for more than 3 minutes, print quality may deteriorate. NOTE: • To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. Remove the remaining documents from the bypass tray.
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Remove the jammed paper. Insert the standard 550 sheet tray into the printer, and push until it stops. IMPORTANT: • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Insert the bypass tray into the printer, push until it stops, and close the cover.
Clearing Paper Jams From the Standard 550 Sheet Tray IMPORTANT: • Protect the drums of the drum cartridges against bright light. If the side cover remains open for more than 3 minutes, print quality may deteriorate. NOTE: • To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. Open the bypass tray cover.
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Remove the jammed paper. Insert the standard 550 sheet tray into the printer, and push until it stops. IMPORTANT: • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Insert the bypass tray into the printer, push until it stops, and close the cover.
Clearing Paper Jams From the Fusing Unit IMPORTANT: • Ensure nothing touches or scratches the surface (black-colored film) of the belt unit. Scratches, dirt, or oil from your hands on the film of the belt unit may reduce print quality. •...
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Push down the latch to open the rear cover. Lift the levers on both sides of the fusing unit. IMPORTANT: • The fusing unit is hot. Do not touch it, doing so may cause burns. Hold and lower the tab to open the inner part. Remove the jammed paper.
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Replace the inner part. Insert the standard 550 sheet tray into the printer, and push until it stops. IMPORTANT: • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Insert the bypass tray into the printer, push until it stops, and close the cover.
Clearing Paper Jams From the Optional 550 Sheet Feeder NOTE: • To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. Pull the optional 550 sheet feeder from the printer about 200 mm. Hold the optional 550 sheet feeder with both hands, and remove it from the printer.
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Insert the optional 550 sheet feeder into the printer, and push until it stops. IMPORTANT: • Do not use excessive force on the feeder. Doing so could damage the feeder or the inside of the printer. Troubleshooting...
If the problem persists, replace the drum cartridges if you have spare cartridges. Replace the drum cartridges if you have spare cartridges. See also: • "Replacing the Drum Cartridges" on page 256 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
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If the problem persists, replace the drum cartridges if you have spare cartridges. Replace the drum cartridges if you have spare cartridges. See also: • "Replacing the Drum Cartridges" on page 256 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
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Replace the belt unit, the 2nd BTR, and the retard roller. See also: • "Replacing the Belt Unit, the 2nd BTR, and the Retard Roller" on page 265 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Exit Jam (Exit Sensor Off JAM)
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Wipe the feed roller in the tray or feeder where the multifeed occurred with a cloth moistened with water. If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Bypass Tray Multi-feed Jam...
Basic Printer Problems Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following: • The power cord is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on. •...
Display Problems Problem Action Menu settings changed from the Settings in the software program, the print driver, or the printer utilities have operator panel have no effect. precedence over the settings made on the operator panel. Troubleshooting...
Printing Problems NOTE: • If Panel Lock Set is set to Enable, you need to enter the four digit password to enter the Admin Menu menu. Problem Action Job did not print or incorrect Ensure that the top menu appears on the LCD panel before you send a job to print. characters printed.
Print Quality Problems This section includes: • "The Output Is Too Light" on page 215 • "Toner Smears or Print Comes Off" on page 216 • "Random Spots/Blurred Images" on page 217 • "The Entire Output Is Blank" on page 218 •...
Replace the drum cartridges if you have spare cartridges. See also: • "Replacing the Drum Cartridges" on page 256 • "Installing the Drum Cartridges" on page 259 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Replace the 2nd BTR, the belt unit, and the retard roller. See also: • "Replacing the Belt Unit, the 2nd BTR, and the Retard Roller" on page 265 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Replace the drum cartridges if you have spare cartridges. See also: • "Replacing the Drum Cartridges" on page 256 • "Installing the Drum Cartridges" on page 259 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Replace the drum cartridges if you have spare cartridges. See also: • "Replacing the Drum Cartridges" on page 256 • "Installing the Drum Cartridges" on page 259 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
See also: • "Replacing the Drum Cartridges" on page 256 • "Installing the Drum Cartridges" on page 259 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Part or the Entire Output Is Black...
See also: • "Replacing the Drum Cartridges" on page 256 • "Installing the Drum Cartridges" on page 259 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Replace the fusing unit. See also: •...
Replace the drum cartridges if you have spare cartridges. See also: • "Replacing the Drum Cartridges" on page 256 • "Installing the Drum Cartridges" on page 259 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Mottle Problem...
• "Replacing the Drum Cartridges" on page 256 • "Installing the Drum Cartridges" on page 259 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. If the type of the ghosting is negative ghost: Verify that the print media recommended for the printer is being used.
Replace the drum cartridges if you have spare cartridges. See also: • "Replacing the Drum Cartridges" on page 256 • "Installing the Drum Cartridges" on page 259 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Bead-Carry-Out (BCO) Problem...
If the problem persists, check whether or not the downloaded font you are using is recommended. If using a downloaded font, ensure that the font is recommended for the printer, operating system, and the application being used. If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
See also: • "Replacing the Fusing Unit" on page 262 If the cause of the problem is not located, contact the Fuji Xerox local representative office or an authorised dealer. Replace the 2nd BTR, the belt unit, and the retard roller.
If not, load the envelopes in the bypass tray properly. Load the envelopes in the bypass tray properly. See also: • "Loading Envelope in the Bypass Tray" on page 121 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
When using the standard 550 sheet tray or optional 550 sheet feeder, change the paper and then try again. If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Change the paper with another one and then try again.
Check whether or not you have spare drum cartridges. If you have spare drum cartridges, replace the drum cartridges. If you do not have spare drum cartridges, contact the Fuji Xerox local representative office or an authorised dealer. Replace the drum cartridges if you have spare cartridges.
If the problem persists, install the belt unit according to an appropriate procedure. Install the belt unit according to an appropriate procedure. See also: • "Installing a Belt Unit" on page 269 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
If the problem persists, replace the cyan toner cartridge. Replace the cyan toner cartridge. See also: • "Replacing the Toner Cartridges" on page 253 If the problem persists, contact the Fuji Xerox local representative office or an authorised dealer. Troubleshooting...
Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location. This section includes: • "Performing Auto Adjust" on page 231 • "Printing the Color Registration Chart" on page 231 •...
Determining Values On the color registration chart, there are two types of charts: Chart 1 (fast scan) and Chart 2 (slow scan). Chart 1 (fast scan) Chart 2 (slow scan) The Chart 1 is used to adjust the color registration for the fast scan direction, which is vertical to paper feed direction. The Chart 2 is used to adjust the color registration for the slow scan direction, which is horizontal to paper feed direction.
Slow Scan On the Chart 2 of the color registration chart, find the medium line within the range of white area for each color pattern (PY, PM, and PC). If you find the medium line, make a note of the value (-9 +9) indicated by the medium line for each color.
Entering Values Using the operator panel, enter the values found in the color registration chart to make adjustments. Press the (Menu) button. Select Admin Menu, and then press the button. Select Maintenance Mode, and then press the button. Select Adjust ColorRegi, and then press the button.
Digital Certificate Problem Problem Action The Upload Signed Certificate Confirm whether the optional hard disk unit is connected correctly, and confirm button is not displayed. whether data encryption is enabled from the operator panel. The certificate import button is Create a self-signed certificate and enable SSL. disabled.
• "Report / List" on page 160 The following table lists printer's option and corrective action for related problem. If the suggested corrective action does not correct the problem, contact the Fuji Xerox local representative office or an authorised dealer. Problem...
Other Problems Problem Action Condensation has occurred This usually occurs within several hours after you heat the room in winter. This also inside the printer. occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.
Understanding Printer Messages The printer LCD panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This section describes messages, their meanings, and how to clear the messages. When you contact the customer support about an error, have the error codes and messages ready. IMPORTANT: •...
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016-923 Press the button, or wait for the time set in Fault Time-out for the printer to recover. Modify the setting of WEP key or WPA pass phrase. 016-930 The device is not supported. Remove it from the USB port. 016-931 The USB hub is not supported.
Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the LCD panel. You need to know the model type and service tag of your printer. See the label located on the rear of your printer. Troubleshooting...
Follow the instructions on the web site and download an appropriate print driver. NOTE: • You can browse our web site also on the Driver CD Kit included with the printer. To access the web site, click Fuji Xerox Web Site on the installation startup window of the CD-ROM. •...
Non-Genuine Mode When toner within a toner cartridge is empty, the Replace XXXX Cartridge (XXXX: Yellow, Magenta, Cyan, or Black) message appears. When you want to use the printer in Non-Genuine mode, program the mode and replace the toner cartridge. IMPORTANT: •...
Maintenance This chapter includes: • "Cleaning the Printer" on page 244 • "Replacing Consumables" on page 252 • "Ordering Supplies" on page 277 • "Storing Print Media" on page 279 • "Storing Consumables" on page 280 • "Managing the Printer" on page 281 •...
Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. WARNING: • When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product.
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Open the side cover. Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
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Place the removed waste toner box on a level surface. IMPORTANT: • Never lay the waste toner box on its side as this may cause its malfunction or toner spills. Open the top cover. Put your fingers through the loops on both sides of the belt unit, and then pull it out. At the rear of inside the printer, clean the CTD sensor with a clean dry cotton swab.
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Reinsert the belt unit into the printer. Close the top cover. Reinsert the removed waste toner box. NOTE: • If the waste toner box does not fit into place properly, make sure that the belt unit is fully inserted. Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. Close the side cover.
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Close the rear cover. Cleaning the Raster Optical Scanner (ROS) Window To prevent deterioration of printing quality due to stains inside the printer, clean inside the printer regularly by using the cleaning rod whenever you replace drum cartridges. Open the side cover. Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box.
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Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. NOTE: • Take care not to drop the waste toner box while you are removing it. •...
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Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out. Repeat step also on the other three holes. One time insertion is enough for each hole. Return the cleaning rod to its original location.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
Fuji Xerox toner cartridges are available only through Fuji Xerox. It is recommended that you use Fuji Xerox toner cartridges for your printer. Fuji Xerox does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Fuji Xerox.
Removing the Toner Cartridge Grasp the grips on both sides of the front cover, and then pull it down to open. Grasp the handle on the toner cartridge that you want to replace as shown in the following illustration, and then pull it out.
Replacing the Drum Cartridges This section describes how to replace the drum cartridges. You need to replace all drum cartridges (yellow, magenta, cyan, and black) at a time. IMPORTANT: • Protect the drums of the drum cartridges against bright light. If the side cover remains open for more than 3 minutes, print quality may deteriorate.
Removing the Drum Cartridges Open the side cover. Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
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Place the removed waste toner box on a level surface. IMPORTANT: • Never lay the waste toner box on its side as this may cause its malfunction or toner spills. Slightly pressing down the tab on the drum cartridge that you want to replace, pull it out halfway with one hand. Support the drum cartridge with the other hand from underneath, and then pull it out completely.
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Installing the Drum Cartridges Unpack a new drum cartridge of the desired color. Remove the orange protective cover from the drum cartridge. Insert the drum cartridge into the associated cartridge slot, and then push until it stops. Repeat the steps to insert the other three cartridges.
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Unpack a new cleaning pad. Attach the new cleaning pad to the cleaning rod. Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out. Repeat step also on the other three holes.
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Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. Close the side cover. Maintenance...
Replacing the Fusing Unit This section describes how to replace the fusing unit. IMPORTANT: • Before performing any of the following procedures, read and follow the safety instructions in "Safety Notes" on page This section includes: • "Removing the Fusing Unit" on page 263 •...
Removing the Fusing Unit Turn off the printer, and wait for 30 minutes. IMPORTANT: • If the optional hard disk unit is not installed on your printer, note that the data in the memory are cleared when the printer is turned off. Push down the latch to open the rear cover.
Installing a Fusing Unit Unpack a new fusing unit. Remove the packing material from the fusing unit. Make sure that the two tabs of the fusing unit align with the grooves on the printer, and then insert it into the printer until it clicks.
"Online Services" on page 297. It is recommended that you use Fuji Xerox 2nd BTR, belt unit, and retard roller for your printer. Fuji Xerox does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Fuji Xerox.
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Removing the Belt Unit Push down the latch to open the rear cover. Open the side cover. Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. Maintenance...
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Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. NOTE: • Take care not to drop the waste toner box while you are removing it. •...
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Put your fingers through the loops on both sides of the belt unit, and then pull it out. IMPORTANT: • If you cannot pull out the unit from the printer, make sure that all of the above procedures are performed properly. At the rear of inside the printer, clean the CTD sensor with a clean dry cotton swab.
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Installing a Belt Unit Unpack a new belt unit. Remove the two orange packing materials first, and then the protective sheet from the belt unit. Make sure that the arrow marks on the belt unit, and the printer face each other, and then insert the unit into the printer until it clicks.
Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. Close the side cover. NOTE: • After replacing the belt unit, be sure to initialize its life counter. For details, see "Reset Trans Unit" on page 183.
Installing a 2nd BTR Unpack a new 2nd BTR. Hold the 2nd BTR by its both ends. Make sure that the arrow marks on the 2nd BTR and the printer face each other, and then press down the 2nd BTR until it clicks. Close the rear cover.
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Removing the Retard Roller Unit in the Standard 550 Sheet Tray Hold the standard 550 sheet tray with both hands, and remove it from the printer. NOTE: • Ensure that you remove all the paper from the standard 550 sheet tray before removing the retard roller unit. Slightly pressing down the lock lever on the standard 550 sheet tray to the right with one hand, raise the retard roller with the other hand.
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Installing a Retard Roller in the Standard 550 Sheet Tray Slide the two axles of the retard roller into the holes on the standard 550 sheet tray. Press down the retard roller until it snaps. Load paper in the standard 550 sheet tray, and then insert the tray into the printer and push until it stops. IMPORTANT: •...
Replacing the Waste Toner Box IMPORTANT: • Before performing any of the following procedures, read and follow the safety instructions in "Safety Notes" on page Overview When a waste toner box reaches its usable life-span, the following messages appear on the LCD panel. Message Remaining Page Yield Printer Status and Action...
Removing the Waste Toner Box Open the side cover. Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
Installing a Waste Toner Box Unpack a new waste toner box. Insert the waste toner box. NOTE: • If the waste toner box does not fit into place properly, make sure that the belt unit is fully inserted. Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. Close the side cover.
Consumables IMPORTANT: • Use of consumables/periodical replacement parts not recommended by Fuji Xerox can impair machine quality and performance. Use only consumables/periodical replacement parts recommended by Fuji Xerox. Product Name Product Code Printable number of pages...
Recycling Supplies • For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges and drums (photoreceptors) to make recycle parts, recycle materials or energy recovery. •...
Storing Print Media To avoid potential paper feeding problems and uneven print quality, there are several things you can do: • To achieve the best possible print quality, store print media in an environment where the temperature is approximately 70 °F/21 °C and the relative humidity is 40%. •...
Storing Consumables Store consumables in their original packaging until you need to use them. Do not store consumables in: • Temperatures greater than 104 °F/40 °C. • An environment with extreme changes in humidity or temperature. • Direct sunlight. • Dusty places.
Checking Printer Status with SimpleMonitor (Windows Only) SimpleMonitor is a tool that is installed with your Fuji Xerox print driver. It automatically checks the printer status when you send a print job. SimpleMonitor can also check the status of the tray and remaining amount of consumables, such as the toner cartridge.
Conserving Supplies You can change several settings in your print driver to conserve toner cartridge and paper. The following descriptions use the PCL 6 driver as an example. Supply Setting Function Toner cartridge Toner Saver in the Image This check box allows the users to select a print mode Options tab that uses less toner.
Checking Page Counts The total number of printed pages can be checked at the operator panel. Four meters are available: Meter 1, Meter 2, Meter 3, and Meter 4. The Meter Readings counts the number of pages printed properly. Single side color print (including Pages Per Sheet (N-Up)) is counted as one job, and 2-sided print (including Pages Per Sheet (N-Up)) is counted as two.
Moving the Printer This section describes how to move the printer. NOTE: • If the optional 550 sheet feeder has been installed, uninstall the optional 550 sheet feeder before moving the printer. If the optional 550 sheet feeder is not fixed securely to the printer, it may fall to the ground and cause injuries. For details on how to uninstall the optional 550 sheet feeder, see "Removing the Optional 550 Sheet Feeder"...
Removing Options If the printer location needs to be changed or the printer and print media handling options need to be shipped to a new location, all print media handling options must be removed from the printer. For shipping, pack the printer and print media handling options securely to avoid damage.
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Slide the control board cover towards the rear of the printer. Open the control board cover completely. Push the clips on both sides of the slot outward to raise the optional 512MB memory Hold the and pull it straight out. optional 512MB memory Maintenance...
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Close the control board cover, and slide it towards the front of the printer. Turn the screw clockwise. Turn on the printer. Maintenance...
Removing the Optional 550 Sheet Feeder IMPORTANT: • When you remove the optional 550 sheet feeder (Tray2), be sure to turn off the printer, unplug the power code, and disconnect all cables from the back of the printer before starting these tasks. Turn off the printer.
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Remove the two screws joining the printer and the optional 550 sheet feeder by unscrewing them with a coin or similar object. NOTE: • The screw hole is located in 216 mm recess from the front of the printer. Gently lift the printer off the optional 550 sheet feeder, and place it on a level surface. IMPORTANT: •...
Removing the Optional Wireless Printer Adapter IMPORTANT: • If you remove the optional wireless printer adapter, be sure to turn off the printer, unplug the power cord, and disconnect all cables from the rear of the printer before removing the adapter. Turn off the printer.
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Open the control board cover completely. Remove the wireless printer adapter from the printer by releasing the adapter's hook while pushing the wireless printer adapter towards the front of the printer. Close the control board cover, and then slide it towards the front of the printer. Turn the screw clockwise.
Removing the Optional Hard Disk Unit IMPORTANT: • If you remove the optional hard disk unit, be sure to turn off the printer, unplug the power cord, and disconnect all cables from the rear of the printer before removing the hard disk unit. Turn off the printer.
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Open the control board cover completely. Remove the hard disk unit from the printer by releasing the hook of hard disk unit. Close the control board cover, and then slide it towards the front of the printer. Turn the screw clockwise. Turn on the printer.
Web, and email support. If unsuccessful, to obtain service under product warranty the Customer must notify Fuji Xerox Telephone Support or its authorized service representative of the defect before the expiration of the warranty period. Customer will provide appropriate assistance to Telephone Support personnel to...
You can find detail Product and Consumable warranty information and activate your warranty by registering your details on our website at http://www.fujixerox.com/support/docuprint/ Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems. It is an easy-to-use, searchable online help. To find out more, please visit our online support at http://www.fujixerox.com/support/docuprint/...
Connection type ........67 Banner Sheet ...........179 Conserving supplies ........ 282 Basic printer problems ......211 Consumables .......... 277 Belt unit ............32 Contacting Fuji Xerox ......295 Booklet Print ..........132 Contacting service ........240 Bypass Tray ..........187 ContentsBridge Utility ......129 Bypass tray ........32 Control board ..........
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Data Encryption ........185 Getting help ..........241 DefaultPaperSize ........177 SimpleMonitor alerts ....... 241 Demo Page ..........161 Determining values ........232 Digital certificate problem ......235 HDD Over Write ........185 Disabling the Panel Lock ......192 Hex Dump ..........165 Display problems ........212 How to check the meter ......
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