Omron K6CM User Manual page 258

10 Trouble shooting
10-2 Using the Software tool
This section shows troubleshooting when using the software tool.
Problems
Monitoring is impossi-
ble with the K6CM from
the software tool
The measurement value
is displayed, but the
value at a certain time is
fixed and does not
change
Accidentally forcing to
end (e.g., turning off
the PC power) during
monitoring
The line graph is not
displayed correctly.
10 - 4
Cause
The IP address of the computer is
automatically acquired or fixedly
set to a segment different from
the IP address of the K6CM
device.
The IP address setting of the
K6CM on the project (It can be
confirmed by [SYSMAC Gate-
way Console] Button) is different
from the actual IP address
The communications driver SYS-
MAC Gateway between the com-
puter and the K6CM is stopped
The network port setting of SYS-
MAC Gateway communications
driver can not select the LAN
card or IP address used for com-
munications.
Network port setting of SYSMAC
Gateway communications driver,
the IP address used for communi-
cations is AutoIP address
(169.254.xxx.xxx).
[Start monitoring] Button is not
clicked
When using the trigger function
(external trigger or internal trig-
ger), the measurement value just
before the end is held and dis-
played after monitoring is com-
pleted.
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The software tool obtains the
clock information from the PC.
If the time information of the PC is
incorrect, the dedicated tool
records the measurement value
with an incorrect date and time,
so it cannot display the correct
graph.
Possible correction
Set the IP address of the computer to
IP address of same segment as the
K6CM device.
1. Click [Delete Device] to delete the
device that you registered errone-
ously.
2. Click Add device and add the
device with the IP address that is
actually connected.
1. Click [Device setting] on the startup
screen or click the [SYSMAC Gate-
way Console] Button on the monitor-
ing screen to launch the SYSMAC
Gateway Console screen.
2. Click the Start button in the Com-
munications Service field.
1. Click [Device setting] on the startup
screen or click the [SYSMAC Gate-
way Console] Button on the monitor-
ing screen to launch the SYSMAC
Gateway Console screen.
2. In the [Network Port] field, select
the LAN card and IP address to use.
Set the IP address of the network port
setting of the SYSMAC Gateway com-
munications driver to an IP address
other than AutoIP.
Click the [Start monitoring] Button.
Measure the trigger condition and
start measurement.
You can restore the logs from the
backup until just before the forced ter-
mination.
A confirmation message will be dis-
played asking if you want to use the
backup data at the next project
launch, so use it as necessary.
Move the log file obtained with the
wrong date and time to a different
location and reopen the project file.
K6CM Motor Condition Monitoring Device User's Manual (N219)
Reference
4-3 IP Address Setting
on page 4-24
6-1-4 Buttons on
Device Setting on page
6-13
6-2-3 Add a Device to
an Existing Project on
page 6-24
4-3-2 IP Address Set-
ting of the K6CM
Devices on page 4-26
4-3-2 IP Address Set-
ting of the K6CM
Devices on page 4-26
4-3-2 IP Address Set-
ting of the K6CM
Devices on page 4-26
7-3-1 Monitoring Pro-
cedure with Motor Con-
dition Monitoring Tool
on page 7-9
3-2-4 Trigger Mode on
page 3-5
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