Malfunction Checklist - NTT docomo FOMA N702iS Manual

Malfunction Checklist

● Check first whether the software update is required. If it is required, update the software.
"Updating Software" → P.392
Problem
The FOMA terminal does not turn on.
(The FOMA terminal cannot be
used.)
The animation displayed on the right
appears and an alarm tone sounds.
The " " icon is displayed and I
hear a busy tone.
I cannot make a call by pressing the
dial keys.
I dialed a number and made the call,
but all I hear is a busy tone.
I cannot receive calls.
Or
I cannot hear the ring tone.
Mail ring tones and alarm tones
sound but no ring tone sounds when
a call comes.
The records of Dialed calls/Received
calls, Redial, Received address/Sent
address disappear automatically.
A different ring tone sounds from
what is set up when I receive a voice
or videophone call.
A different image is displayed from
what is set up when I receive a voice
or videophone call.
A different incoming call lamp by the
color or flashing pattern from what is
set up glows when I receive a voice
or videophone call.
380
Points to check
Is the battery pack properly attached?
Has the battery run out?
The battery has run out. Charge the battery pack.
Are you outside the service area or in a location with poor radio wave
reception?
Is Keypad dial lock set?
Is Restrict dialing set?
Did you start dialing without waiting for the dial tone first?
Did you dial the area code?
Is the " " icon displayed?
Is "Please wait" displayed?
Are any of the following functions set?
Restrictions
・Call rejection ・Call acceptation
・Call forwarding ・Voice mail
Ringing time
・Set mute seconds
Reject unknown
Call setting w/o ID
・Not supported: Reject ・Payphone: Reject
・User unset: Reject
Is the FOMA terminal set to Manner mode?
Is the FOMA terminal set to Public mode (Driving mode)?
Is All lock set?
Is Self mode set?
Is the start time of voice mail or call forwarding service set to 0?
Is caller ID request set to Activate?
Is the mova terminal valid with the dual network service?
Is the Ring volume set to "Silent" ?
Is "Set mute seconds" of "Ringing time" set to long time (such as 99
seconds)? Set "Set mute seconds" to shorter time.
Is "Keypad dial lock" set?
Is "PIM lock" set?
Is "Restrict dialing" of "Restrictions" set?
When the ring tone settings for several functions are duplicated, the ring
tone operation is performed according to the priority.
When the ring tone settings for several functions are duplicated, the image
operation is performed according to the priority.
When the illumination settings for several functions are duplicated, the
lamp operates according to the priority.
Ref. page
P.43
P.47
P.48
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P.48
P.150
P.152
P.54
P.54
P.48
P.152
P.154
P.155
P.154
P.118
P.75
P.142
P.155
P.327
P.331
P.332
P.73
P.154
P.150
P.148
P.152
P.115
P.122
P.129