Warranty And Service Exclusions - Siemens Rapidlab 1200 Operator's Manual

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Warranty and Service Exclusions

The following exclusions are in addition to any exclusions provided for in any written
warranty or service agreement.
IF ANY OF THE FOLLOWING EVENTS OCCUR, THE WARRANTY OR SERVICE
PROVISIONS DO NOT APPLY:
1. Repairs or modifications have been made to the instrument by someone other than an
authorized Siemens representative.
2. The instrument has been operated using accessories and supplies other than Siemens
brand accessories, or consumable supplies and/or reagents not having the same grade,
quality, and composition as defined in the system operator's manuals.
3. Siemens has notified customers of a change that improves the performance or
reliability of their instrument and customer has not agreed to retrofit or make design
changes to the instrument.
4. Customer did not purchase the instrument from Siemens or one of its authorized
distributors.
5. The instrument has not been installed within 90 days of shipment to the customer's
facility unless otherwise specified.
6. The customer has not performed appropriate customer maintenance procedures, as
outlined in the system operator's manuals.
7. The instrument has been misused or used for a purpose for which it was not intended.
8. The instrument has been damaged in transit to the customer or damaged by the
customer while moving or relocating it without supervision by a Siemens
representative.
9. Damage was caused by floods, earthquakes, tornados, hurricanes, or other natural or
man-made disasters.
10. Damage was caused by Acts of War, vandalism, sabotage, arson, or civil commotion.
11. Damage was caused by electrical surges or voltages exceeding the tolerances outlined
in the system operator's manuals.
12. Damage was caused by water from any source external to the instrument.
13. The customer has purchased an alternative agreement whose terms of warranty or
service supersede these provisions.
Siemens or its authorized distributors can invoice customers, at current standard labor and
parts rates, for instruments repaired to correct damage or malfunctions due to any of the
reasons listed above.
02087462 Rev. V
Rapidlab 1200 Operator's Guide: Service, Ordering, and Warranty