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Rapidlab 1200 Operator's Guide: Troubleshooting
Troubleshooting Internal Printer Problems
Problem
The internal printer
does not print at all.
The internal printer
is not printing
correctly.
Troubleshooting Touchscreen Problems
Problem
The screen is blank.
The touchscreen responds
inconsistently. For example, you
must touch to the right or the left
of an item to select it.
The touchscreen does not
respond or it responds erratically
after calibrating the screen.
Probable Cause
Corrective Action
•
The internal printer
is out of paper, the
paper is reversed or
jammed in the
printer, or the
•
printer is not turned
on.
•
•
•
Replace the printer paper. Refer to
Replacing the Printer Paper‚ page 5-42.
Corrective Action
•
Ensure that the screen is adjusted to the correct
viewing angle.
Grasp and squeeze the latch on top of the
screen and tilt the screen to the correct viewing
angle.
•
Ensure that the power is on.
•
Ensure that the power cord is connected to the
system and to the electrical outlet.
•
Ensure that the fuses are not blown.
Refer to Replacing the System Fuses‚
page 5-47.
The touchscreen requires calibration. Refer to
Calibrating the Touchscreen‚ page 6-35.
The touchscreen was incorrectly calibrated. Call for
technical assistance.
If the printer is out of paper, install a
new roll of paper.
Refer to Replacing the Printer Paper‚
page 5-42.
Ensure that the thermal paper is not
reversed and that it is feeding
correctly.
Refer to Replacing the Printer Paper‚
page 5-42.
Check to see of the paper is jammed
and clear the jam if necessary.
If you are unable to clear the paper
jam, call for technical assistance.
Ensure that the printer is turned on.
02087462 Rev. V
6-11
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Table of Contents
Troubleshooting
