•
TAS Answer
•
Off Hook OG Queuing
•
On Hook Queuing Entry
•
On Hook Queuing Cancel
•
Consult Hold
•
Call Transfer
•
Add On Conference
(7) UCD Route Peg Count
The following shows UCD Route Peg Count Listup Report and description of symbols in the report.
: The number of times that the station answers incoming external calls
with dialing TRUNK ANSWER FROM ANY STATION (TAS) [T-8]
access code (or with pressing Function Key/Answer Key).
:
This count service is set when calls from stations providing OFF-
HOOK QUEUING [O-7] encounter all outgoing trunks are busy.
Count begins with the first call origination since trunks become idle.
: The number of times that OUTGOING TRUNK QUEUING [O-2] is
set to a station with dialing entry access code when the station en-
counter all outgoing trunks are busy.
:
The number of times that OUTGOING TRUNK QUEUING [O-2]
setting is canceled with dialing cancellation access code.
: The number of times a terminated station transfers a call after going
on-hook and transferred station answers the call.
: The number of times a terminated station goes on-hook and transfers
a call before transferred station answers the call.
: The number of times that another party is added to an existing con-
nection (without Attendant assistance) and THREE-PARTY CALL-
ING [T-2] is established.
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CHAPTER 2
Operations of SV8500 Server