NEC Univerge SV8500 Operation And Maintenance Manual page 164

• Outgoing
• Other Outgoing
(b) Incoming Calls:
Sta to Sta Incoming
*Number of attempts to station
Answer
*Number of answer in 30 seconds
• Sta to Sta Incoming
• Incoming
• Ringing
• No Answer 30 Seconds
• Answer
• No Answer
: The number of times a station went off-hook and attempted outgoing
C.O. lines or tie line calls.
Call originations through C.O. lines or tie line are counted when a sta-
tion placing a call on hold dials a station number, dead number or an
attendant number.
Transferred call to another station when the station is engaged in a call,
calling another station via Attendant through C.O. lines or tie lines are
not counted here.
: The number obtained by subtracting the number of "Sta to Sta Outgo-
ing" and the number of "Outgoing" from "Originator".
Examples counted as "Other Outgoing" calls are:
-When a call originator lifted the handset but did not dial any digits.
-When a call originator started dialing but replaced the handset before
dialing was completed.
Ringing
No Answer 30 Seconds
No Answer
: The number of Station to Station call terminations
: The number of station calls attempted by direct dialing (not via Atten-
dant) from C.O. lines or tie lines.
: The number of calls terminating to stations included in the sum of "Sta
to Sta Incoming" and "Incoming" above.
: The number of calls that are not answered within 30 seconds in the
"Ringing". (Calls answered after 30 seconds have past are not counted
here.)
: The number of answered calls in the "Ringing".
: The number of calls that are not answered in the "Ringing". (The num-
ber obtained by subtracting "Answer" from "Ringing".)
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CHAPTER 2 Operations of SV8500 Server
Incoming
Other Incoming
*Calls encounter line busy or
Calls transferred to Attendant