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NEC UNIVERGE SV8100 Programming Manual

NEC UNIVERGE SV8100 Programming Manual

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Programming Manual

INT-2041

Issue 11.0

(Version 9000)

Table of Contents

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Summary of Contents for NEC UNIVERGE SV8100

Page 1 ® Programming Manual INT-2041 Issue 11.0 (Version 9000)
Page 3 NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America.
Page 5 UNIVERGE SV8100 General Description Manual This Manual provides general information about the system, its features, system configuration and standards. This manual provides an overview of the UNIVERGE SV8100 system and can be used to present information to potential customers. UNIVERGE SV8100 System Hardware Manual The System Hardware Manual is provided for the system installer.
Page 7: Table Of Contents
What the Softkey Display Prompts Mean ......... 1-8 Section 9 System Number Plan/Capacities ............1-9 Chapter 2 Programming the UNIVERGE SV8100 Section 1 Programming Your System ............... 2-1 Program 10 : System Configuration Setup 10-01 : Time and Date ................2-3 10-02 : Location Setup ................
Page 8 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 10-14 : Managed Network Setup ............2-27 10-15 : Client Information Setup ............2-28 10-16 : Option Information Setup ............2-29 10-17 : H.323 Gatekeeper Setup ............2-33 10-18 : H.323 Alias Address Setup ............. 2-34 10-19 : VoIP DSP Resource Selection ..........
Page 9 UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 10-51 : PRI/T1 Selection of CD-PRTA ..........2-78 10-52 : Free/Demo License Information ..........2-79 10-54 : License Configuration for Each Package ........ 2-80 10-55 : Package Network Setup ............2-81 10-56 : XML Portal IP Phone ............... 2-83 10-58 : Network Address ..............
Page 10 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 12-07 : Text Data for Night Mode ............2-133 12-08 : Night Mode Service Range ........... 2-134 Program 13 : Abbreviated Dialing 13-01 : Speed Dialing Function Setup ..........2-135 13-02 : Group Speed Dialing Bins ............. 2-136 13-03 : Speed Dialing Group Assignment for Extensions ....
Page 11 UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 15-06 : Trunk Access Map for Extensions ......... 2-190 15-07 : Programmable Function Keys ..........2-191 15-08 : Incoming Virtual Extension Ring Tone Setup ......2-201 15-09 : Virtual Extension Ring Assignment ........2-203 15-10 : Incoming Virtual Extension Ring Tone Order Setup ....2-204 15-11 : Virtual Extension Delayed Ring Assignment ......
Page 12 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 20-08 : Class of Service Options (Outgoing Call Service) ....2-243 20-09 : Class of Service Options (Incoming Call Service) ....2-247 20-10 : Class of Service Options (Answer Service) ......2-249 20-11 : Class of Service Options (Hold/Transfer Service) ....2-251 20-12 : Class of Service Options (Charging Cost Service) ....
Page 13 UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 20-54 : Power Supply Mode for each Power Save Group ....2-305 20-55 : Delay Timer for Security Sensor ........... 2-306 Program 21 : Outgoing Call Setup 21-01 : System Options for Outgoing Calls ........2-307 21-02 : Trunk Group Routing for Extensions ........
Page 14 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 22-06 : Normal Incoming Ring Mode ..........2-345 22-07 : DIL Assignment ..............2-346 22-08 : DIL/IRG No Answer Destination ..........2-347 22-09 : DID Basic Data Setup ............2-348 22-10 : DID Translation Table Setup ..........2-350 22-11 : DID Translation Number Conversion ........
Page 15 UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing ..2-385 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy ..2-386 25-05 : VRS/DISA Error Message Assignment ......... 2-387 25-06 : VRS/DISA One-Digit Code Attendant Setup ......2-388 25-07 : System Timers for VRS/DISA ..........
Page 16 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 31-03 : Internal Paging Group Settings ..........2-428 31-04 : External Paging Zone Group ..........2-431 31-05 : Universal Night Answer/Ring Over Page ......2-432 31-06 : External Speaker Control ............2-433 31-07 : Combined Paging Assignments ..........2-435 31-08 : BGM on External Paging ............
Page 17 UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 35-06 : Verified Account Code Table ..........2-466 Program 40 : Voice Recording System 40-01 : Not Used ................2-467 40-07 : Voice Prompt Language Assignment for VRS ....... 2-468 40-10 : Voice Announcement Service Option ........2-470 40-11 : Preamble Message Assignment ..........
Page 18 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 41-24 : Caller ID Marking Setup ............2-507 Program 42 : Hotel Setup 42-01 : System Options for Hotel/Motel ..........2-509 42-02 : Hotel/Motel Telephone Setup ..........2-512 42-03 : Class of Service Options (Hotel/Motel) ......... 2-514 42-04 : Hotel Mode One-Digit Service Codes ........
Page 19 UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 47-07 : SV8100 InMail Routing Mailbox Options ....... 2-567 47-08 : Call Routing Mailbox Options ..........2-570 47-09 : Announcement Mailbox Options ..........2-572 47-10 : SV8100 InMail Trunk Options ..........2-574 47-11 : VM8000 InMail Answer Table Options ........2-577 47-12 : VM8000 InMail Answer Schedules ........
Page 20 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 50-14 : CCIS Intercom Digits for Caller ID Call Return ...... 2-630 50-15 : CCIS over IP Basic Information Setting ........ 2-631 Program 51 : NetLink Service 51-01 : NetLink System Property Setting .......... 2-633 51-02 : NetLink System Individual Setting .........
Page 21 UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 80-10 : MF Tone Receiver Setup ............2-676 Program 81 : Basic Hardware Setup for Trunk 81-01 : COT Initial Data Setup ............2-679 81-02 : DIOPU Initial Data Setup ............2-682 81-03 : ODT Initial Data Setup ............2-684 81-04 : ISDN BRI Layer 1 (T-Point) Initial Data Setup .......
Page 22 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ Program 84 : Hardware Setup for VoIP 84-01 : H.323 Trunk Basic Information Setup ........2-741 84-02 : H.225 and H.245 Information Basic Setup ......2-747 84-03 : IP Phone Information Basic Setup ........2-749 84-06 : PVA Data Setting ..............
Page 23 UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 85-03 : Priority Setup ................ 3-823 85-04 : Port Mirroring Setup .............. 3-825 85-05 : HUB(8) VLAN Group Settings ..........3-826 Program 90 : Maintenance Program 90-01 : Installation Date ..............2-829 90-02 : Programming Password Setup ..........2-830 90-03 : Save Data ................
Page 24 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 90-37 : Set Temporary License ............2-870 90-38 : User Programming Data Level Setup ........2-871 90-39 : Virtual Loop Back Port Reset ..........2-874 90-41 : Server Setting to Update Terminal Local Data ...... 2-875 90-42 : DT700 Multiline Terminal Version Information ......
Page 25 UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 92-04 : Extension Data Swap ............2-907 92-05 : Extension Data Swap Password ........... 2-910 92-06 : Fill Command ................ 2-911 92-07 : Delete Command ..............2-913 Program 93: System Information 93-01 : Day/Night Mode Information ..........3-915 93-02 : Trunk Information ..............
Page 26 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ Table of Contents...
Page 27 LIST OF TABLES ___________________________________________________________________________________ Table 1-1 SV8100 Terminal Keys for Entering Data ............1-4 Table 1-2 UX5000 Terminal Keys for Entering Data ............1-5 Table 1-3 Keys for Entering Names .................. 1-6 Table 1-4 Softkey Display Prompts ................... 1-8 Table 1-5 System Number Plan/Capacities ...............
Page 28 Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ Table 2-20 Description of Alarm ..................2-839 ___________________________________________________________________________________ xxii List of Tables...
Page 29: Chapter 1 Introduction
Introduction EFORE TART ROGRAMMING ECTION Before customizing your system be sure to read this chapter first. This chapter provides you with detailed information about the system programs. By changing a program, you change the way the feature associated with that program works. In this chapter, you find out about each program, the features that the program affects and how to enter the program data into system memory.
Page 30: How To Enter Programming Mode
Issue 11.0 UNIVERGE SV8100 Feature Cross Reference provides you with a table of all the features affected by the program. You will want to keep the referenced features in mind when you change a program. Customizing a feature may have an effect on another feature that you did not intend.
Page 31: How To Exit Programming Mode
UNIVERGE SV8100 Issue 11.0 User Password Level Programs at this Level Name 47544 necii 1 (MF) Manufacturer (MF): All programs 12345678 tech 2 (IN) Installation (IN): All programs in this section not listed below for SA and 0000 ADMIN1 3 (SA) System Administrator –...
Page 32: Table 1-1 Sv8100 Terminal Keys For Entering Data
Issue 11.0 UNIVERGE SV8100 SING EYS TO ROUND IN THE ROGRAMS ECTION Once you enter the programming mode, use the keys in the following chart to enter data, edit data and move around in the menus. Table 1-1 SV8100 Terminal Keys for Entering Data SV8100 Terminal Keys for Entering Data Use this key...
Page 33: Table 1-2 Ux5000 Terminal Keys For Entering Data
UNIVERGE SV8100 Issue 11.0 Table 1-1 SV8100 Terminal Keys for Entering Data (Continued) SV8100 Terminal Keys for Entering Data Use this key... When you want to...  Scroll backward through a list of entry numbers (e.g., from extension etc.) or through entries in a table (e.g., Common Permit Table).
Page 34: Programming Names And Text Messages
Issue 11.0 UNIVERGE SV8100 Table 1-2 UX5000 Terminal Keys for Entering Data (Continued) UX5000 Terminal Keys for Entering Data Use this key... When you want to . . . LINE KEYS Use pre-programmed settings to help with the program entry. These...
Page 35: Using Softkeys For Programming
OFTKEYS ROGRAMMING ECTION Each UNIVERGE SV8100 display telephone provides interactive Softkeys for intuitive feature access. The options for these keys will automatically change depending on where you are in the system programming. Simply press the Softkey located below the option you wish and the display will change accordingly.
Page 36: Table 1-4 Softkey Display Prompts
Issue 11.0 UNIVERGE SV8100   will scroll between the menus. Pressing the VOLUME or VOLUME Program Mode CCIS Hard Mtnance                 HAT THE OFTKEY...
Page 37: System Number Plan/Capacities
UNIVERGE SV8100 Issue 11.0 YSTEM UMBER APACITIES ECTION The following table provides the capacities for the UNIVERGE SV8100 system. Table 1-5 System Number Plan/Capacities System Number Plan/Capacities System Type Number Plan/Capacities System Analog Caller ID Detector (detected by DSP) 32/64 channels...
Page 38 Virtual Extension Ports Virtual Extension Number Range 1~89999999* (*Extension cannot start with 0 or 9) PGD(2)-U10 ADP ADA (Recording Jack) Adapters UNIVERGE SV8100 Wireless – SIP DECT Access Points Unlimited Door Boxes Door Box Numbers DSS Consoles Numbers: 60 Button DSS Console ...
Page 39 UNIVERGE SV8100 Issue 11.0 Table 1-5 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Speed Dialing Speed Dialing Groups Speed Dialing Bins 0~1999 Speed Dialing Table-Common 1000 ACD Groups ACD Agent Extensions ACI Groups ACI Ports Automated Attendant...
Page 40 Issue 11.0 UNIVERGE SV8100 Table 1-5 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Paging and Park Internal Page Group Numbers 0, 01~64 External Page Group Numbers 0, 1~8 External Speakers CD-CP00-US( )-U10  PGD(2)-U10 ADP (1~8) ...
Page 41 Level 4 (SB) 9999 PCPro/WebPro User Name: ADMIN2 Programming Password Users Footnotes Extension numbers can be one to eight digits long. Refer to the Flexible System Numbering feature in the UNIVERGE SV8100 Features and Specifications Manual. SV8100 Programming Manual 1 - 13...
Page 42 Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 1 - 14 Introduction...
Page 43: Programming The Univerge Sv8100
Programming the UNIVERGE SV8100 ROGRAMMING YSTEM ECTION The information contained in this chapter provides the information necessary to properly program your UNIVERGE UNIVERGE SV8100 system. The programming blocks are organized into the following programming modes. Table 2-1 Programming Modes Program Number : Program Name...
Page 44 Program 82 : Basic Hardware Setup for Extension Program 84 : Hardware Setup for VoIP Program 85 : HUB(8) LAN Setup Program 90 : Maintenance Program Program 92 : Copy Program Program 93: System Information 2 - 2 Programming the UNIVERGE SV8100...
Page 45: Program 10 : System Configuration Setup
Program 10 : System Configuration Setup 10-01 : Time and Date Level: Description to change the system Time and Date Program 10-01 : Time and Date through system programming. Extension users can also dial Service Code 728 Program to change the time if allowed by an extension Class of Service. Input Data Item Item...
Page 46: Location Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-02 : Location Setup Level: Description Use Program 10-02 : Location Setup to define the location of the installed system. Input Data Item Item Input Data Default Description Country Dial (up to Enter the country code.
Page 47: Etu Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-03 : ETU Setup Level: Description Use Program 10-03 : ETU Setup to setup and confirm the Basic Configuration data for each blade. When changing a defined terminal type, first set the type to 0 and then plug the new device in to have the system automatically define it or you may have to reseat the blade.
Page 48 Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default Logical Port Number 0 = Not set (B1) 1 = Multiline Terminal (1~512) 2 = SLT Adapter (1~512) 6 = PGD(2)-U10 ADP (Paging) (1~8) 7 = PGD(2)-U10 ADP (for Tone Ringer) (1~8)
Page 49 UNIVERGE SV8100 Issue 11.0 Side Option Information 0 = No option 1 = 8LK Unit 2 = 16LK Unit 3 = 24ADM Bottom Option 0 = No option Information (Only applies 1 = APR to DTL–style telephones) 2 = ADA...
Page 50 Issue 11.0 UNIVERGE SV8100 For ODTA PKG Setup Physical Port Number 01~04 Item Item Input Data Default Logical Port Number 0~200 2/4 Wire 0 = 2 Wire 1 = 4 Wire 0 = TYPE I E&M Line Control Method 1 = TYPE V...
Page 51 UNIVERGE SV8100 Issue 11.0 For BRIA PKG Setup ISDN Line Number 01~04 Item Item Input Data Default ISDN Line Mode 0 = Not Used 1 = T-Point 2 = S-Point (Not used) 3 = NW Mode (Leased Line) 4 = NW Mode (Interconnected Line)
Page 52 Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default Master/Slave System 0 = Slave System If set to 0, system is synchronized to the 1 = Master System network clock. If set to 1, system is not synchronized to the network clock. (For...
Page 53 UNIVERGE SV8100 Issue 11.0 For PRTA PKG Setup ISDN Line Number 01~24 Item Item Input Data Default ISDN Line Mode 0 = Not Used 1 = T-Point 2 = S-Point (Not used) 3 = NW Mode (Leased Line) 4 = NW Mode (Interconnected Line)
Page 54 Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default Dial Information Element 0 = Keypad Facility ISDN Protocol definition (Only when 1 = Called Party Number Dialing Sending Mode (10-03-08) is set for 1 (Overlap Sending) Master/Slave System 0 = Slave System...
Page 55 UNIVERGE SV8100 Issue 11.0 Item Item Input Data Default Network Exchange Selection 0 = Standard (same as NI-2) Select the ISDN protocol for the ISDN 1 = reserved circuit. 2 = reserved 3 = DMS (A211) 4 = 5ESS 5 = DMS (A233)
Page 56 Issue 11.0 UNIVERGE SV8100 Number of Ports 0 = Auto 1 = 4 Ports 2 = 8 Ports 3 = 12 Ports 4 = 16 Ports 5 = 20 Ports Straight/Cross Wiring 0 = Auto 1 = Manual (Cross) 2 = Manual (Straight)
Page 57 UNIVERGE SV8100 Issue 11.0 Zero Code Suppression 0 = B8ZS 1 = AMI/ZCS Line Length Selection 0 = 0 feet ~ 133 feet 1 = 133 feet ~ 266 feet 2 = 266 feet ~ 399 feet 3 = 399 feet ~ 533 feet...
Page 58: Music On Hold Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-04 : Music On Hold Setup Level: Description Use Program 10-04 : Music on Hold Setup to set the Music on Hold (MOH) source. For internal Music on Hold, the system can provide a service tone callers on hold or one of eleven synthesized selections.
Page 59 UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference  Analog Communications Interface (ACI)  Background Music  Music on Hold SV8100 Programming Manual 2 - 17...
Page 60: General Purpose Relay Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-05 : General Purpose Relay Setup Level: Description Use Program 10-05 : General Purpose Relay Setup to define which Relay circuits (5~8) on PGD(2)-U10 ADP are used for General Purpose Relay.
Page 61: Isdn-Bri Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-06 : ISDN-BRI Setup Level: Description Use Program 10-06 : ISDN - BRI Setup to configure the ISDN - BRI Terminal Endpoint Identifier (TEI), mode of operation, and Service Profile Identifier (SPID) number for each circuit B-Channels.
Page 62: Pre-Ringing Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-08 : Pre-Ringing Setup Level: Description Use Program 10-08 : Pre-Ringing Setup to enable or disable pre-ringing for trunk calls. This sets how a trunk initially rings a telephone. With pre-ringing, a burst of ringing occurs as soon as the trunk LED flashes.
Page 63: Dtmf And Dial Tone Circuit Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-09 : DTMF and Dial Tone Circuit Setup Level: Description Use Program 10-09 : DTMF and Dial Tone Circuit Setup to allocate the circuits on the CD-CP00-US for either DTMF receiving or dial tone detection. The CD-CP00-US has 32 circuits initially, and an addition 64 circuits are added when a PZ-BS10 is installed.
Page 64 Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference  Caller ID  Central Office Calls, Placing  Direct Inward Dialing (DID)  Direct Inward System Access (DISA)  Tie Lines 2 - 22 Program 10 : System Configuration Setup...
Page 65: Cd-Cp00-Us Network Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-12 : CD-CP00-US Network Setup Level: Description Use Program 10-12 : CD-CP00-US Network Setup to setup the IP Address, Subnet-Mask, and Default Gateway addresses. Caution! If any IP Address or NIC setting is changed, the system must be reset for the changes to take affect.
Page 66 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Description Time Zone 0~24 (0 = -12 Hours and 24 = +12 Hours) Determine the offset (-5 hours) from Greenwich Mean Time (GMT) time. Then enter its respective value. For...
Page 67 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default Description Subnet 128.0.0.0 192.0.0.0 224.0.0.0 255.255.0.0 Set for IPLA. Mask 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0 255.255.0.0 255.255.128.0 255.255.192.0 255.255.224.0 255.255.240.0 255.255.248.0 255.255.252.0...
Page 68: In-Dhcp Server Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-13 : In-DHCP Server Setup Level: Description Use Program 10-13 : In-DHCP Server Setup to setup the DHCP Server built into the CD-CP00-US blade. Input Data Item Item Input Data...
Page 69: Managed Network Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-14 : Managed Network Setup Level: Description Use Program 10-14 : Managed Network Setup to set up the range of the IP address which the DHCP Server leases to a client.
Page 70: Client Information Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-15 : Client Information Setup Level: Description Use Program 10-15 : Client Information Setup to set up the client information when the DHCP server needs to assign a fixed IP address to clients.
Page 71: Option Information Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-16 : Option Information Setup Level: Description Use Program 10-16 : Option Information Setup to set up the option given from the DHCP server to each client. Input Data Item...
Page 72 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default DNS Domain Name Code number 0~255 15 (Fixed) Set the DNS Domain Name. Maximum 20 character strings No setting Download Protocol Code number 0~255 43 (Fixed) Set Download Protocol used...
Page 73 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default SIP Server (IP Address) Code number 0~255 120 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 172.16.0.10 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 SIP Server (Domain Name) Code number 0~255...
Page 74 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Next Server IP Address IP address 0.0.0.0 ~ 126.255.255.254 0.0.0.0 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 SIP Server Receive Port Code number 0~255 168 (Fixed) Port: 1~65535 5080...
Page 75: H.323 Gatekeeper Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-17 : H.323 Gatekeeper Setup Level: Description Use Program 10-17 : H.323 Gatekeeper Setup to set the H.323 Gatekeeper information. Item Name Input Data Default Gatekeeper Mode 0 = No Gatekeeper...
Page 76: H.323 Alias Address Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-18 : H.323 Alias Address Setup Level: Description Use Program 10-18 : H.323 Alias Address Setup to set the alias address registered to the outside H.323 Gatekeeper. Input Data Number of Alias...
Page 77: Voip Dsp Resource Selection
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-19 : VoIP DSP Resource Selection Level: Description Use Program 10-19 : VoIP DSP Resource Selection to define the criteria for each DSP resource on the VoIP blade. Input Data...
Page 78: Lan Setup For External Equipment
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-20 : LAN Setup for External Equipment Level: Description Use Program 10-20 : LAN Setup for External Equipment to define the TCP port/ address/etc. for communicating to external equipment. Input Data...
Page 79 UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 37...
Page 80: Cd-Cp00-Us Hardware Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-21 : CD-CP00-US Hardware Setup Level: Description Use Program 10-21 : CD-CP00-US Hardware Setup to set up various hardware, such as the baud rate of COM port and the switch for control on CD-CP00-US blade.
Page 81: Sip System Interconnection Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-23 : SIP System Interconnection Setup Level: Description Use Program 10-23 : SIP System Interconnection Setup to determine if the system is interconnected and define the IP address of another system, call control port number and alias address for SV8100 system interconnection.
Page 82: Daylight Savings Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-24 : Daylight Savings Setup Level: Description Use Program 10-24 : Daylight Savings Setup to set the options for daylight savings. As the telephone system is used globally, these settings define when the system should automatically adjust for daylight savings as it applies to the region in which the system is installed.
Page 83 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default End of Week Day (Sun = 1, Mon = 2, etc.) Enter the day of the week when the system should adjust the time for daylight savings time (01 = Sunday, 02 = Monday, etc.).
Page 84: H.323 Gateway Prefix Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-25 : H.323 Gateway Prefix Setup Level: Description Use Program 10-25 : H.323 Gateway Prefix Setup to set the gateway prefix registered to the outside gatekeeper. Input Data Item Item...
Page 85: Ip System Operation Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-26 : IP System Operation Setup Level: Description Use Program 10-26 : IP System Operation Setup to enable or disable the Peer to Peer feature for SIP MLT and SIP IP stations.
Page 86: Ip System Id
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-27 : IP System ID Level: Description Use Program 10-27 : IP System ID to set the IP address of the networked IP systems. (This program requires software Version 4000 or higher.)
Page 87: Sip System Information Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-28 : SIP System Information Setup Level: Description Use Program 10-28 : SIP System Information Setup to set up basic SIP trunking. Input Data Item Item Input Data Default Domain Name...
Page 88 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Domain Assignment 0 = IP Address If the information from 1 = Domain Name Telco was a domain name (siptrunk@sip.com) then set to domain. If the information for Telco was a IP address then set to IP Address.
Page 89: Sip Server Information Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-29 : SIP Server Information Setup Level: Description Use Program 10-29 : SIP Server Information Setup to define the SIP Proxy setup for outbound/inbound. The 10-29 commands are not used in non-registration mode.
Page 90 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Default Proxy Port 0 ~ 65535 5060 Number Set the port number of the Default Proxy. Registrar Mode 0 = None Set the mode 1 = Manual registered in the registration server.
Page 91 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default SIP Carrier Choice 0 ~ 7 Select the carrier type 0 = Standard of the SIP server. 1 = Carrier A 2 = Carrier B 3 = Carrier C...
Page 92: Sip Authentication Information Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-30 : SIP Authentication Information Setup Level: Description Use Program 10-30 : SIP Authentication Information Setup to set the authentication options for SIP trunks. Input Data Item Item Input Data...
Page 93: Network Keep Alive Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-31 : Network Keep Alive Setup Level: Description Use Program 10-31 : Network Keep Alive Setup to set the interval and retry count of the AspireNet networking keep alive message. The keep alive is used for ISDN and IP networking.
Page 94 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Keep Alive Retry 1~255 Timer Set how many times theSV8100/ UX5000 resends Keep Alive. Conditions The Keep Alive message must be sent and a response not received for the retry ...
Page 95: Pri Networking Channel Limitation
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-32 : PRI Networking Channel Limitation Level: Description Use Program 10-32 : PRI Networking Channel Limitation to assign the number of B-channels to be used for each ISDN blade. This allows for fractional PRIs when used with multiple site networking.
Page 96: Sip Registrar/Proxy Information Basic Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-33 : SIP Registrar/Proxy Information Basic Setup Level: Description Use Program 10-33 : SIP Registrar/Proxy Information Basic Setup to set the registrar/proxy options for SIP extensions. Input Data Item Item...
Page 97 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Registrar/Proxy Up to 48 Characters None Host Name Set the domain name of the SIP proxy. Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 55...
Page 98: Sip Trunk Registration Information Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-36 : SIP Trunk Registration Information Setup Level: Description Use Program 10-36 : SIP Trunk Registration Information Setup to set the SIP trunk registration information. Input Data Register ID 1~31...
Page 99: Upnp Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-37 : UPnP Setup Level: Description Use Program 10-37 : UPnP Setup to set the UPnP (Universal Plug and Play) options for SIP trunks. Input Data Item Item Input Data...
Page 100: Bgm Resource Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-38 : BGM Resource Setup Level: Description Use Program 10-38 : BGM Resource Setup to configure the Background Music Source input. Input Data Item Item Input Data Default BGM Resource Type...
Page 101: Fractional Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-39 : Fractional Setup Level: Description Use Program 10-39 : Fractional Setup to enable or disable the ability to use fractional T1 or PRI. Input Data Item Item Input Data...
Page 102: Ip Trunk Availability
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-40 : IP Trunk Availability Level: Description Use Program 10-40 : IP Trunk Availability to enable or disable the ability to use SIP trunks and assign the number of ports if IP Trunk is enabled.
Page 103: Univerge Sv8100 Issue
UNIVERGE SV8100 Issue 11.0 THIS PAGE INTENTIONALLY LEFT BLANK SV8100 Programming Manual 2 - 61...
Page 104: General Purpose Contact Detector
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-41 : General Purpose Contact Detector Level: Description Use Program 10-41 : General Purpose Contact Detector to assign System Number/Slot Number, ESIU Port Number and Circuit Number settings used by the PGD(2)-U10 ADP.
Page 105: Virtual Loop Back Port Setting
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-42 : Virtual Loop Back Port Setting Level: Description Use Program 10-42 : Virtual Loop Back Port Setting to set the data for the Virtual Loop Back Port. Input Data...
Page 106: Ip Routing Table Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-45 : IP Routing Table Setup Level: Description Use Program 10-45 : IP Routing Table Setup to set up the IP Routing Table. Caution! If any IP Address or NIC setting is changed, the system must be reset for the changes to take affect.
Page 107 UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 65...
Page 108: Dt700 Server Information Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-46 : DT700 Server Information Setup Level: Description Use Program 10-46 : DT700 Server Information Setup to setup the information of SIP Multiline (DT700 series) Server. Input Data Item Related...
Page 109 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Input Data Default Program Register Port 0~65535 5080 Assign the port number in which the SIP messages are sent to on the IPLA. This same port number must be assigned in the SIP Multiline terminals.
Page 110 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program Multicast Port 0~65535 30000 The port number that is used for paging will change based upon the following information. The formula for the ports that will be used is:...
Page 111 UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 69...
Page 112: Terminal License Server Information Setup
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-47 : Terminal License Server Information Setup Level: Description Use Program 10-47 : Terminal License Server Information Setup to setup the information of Terminal License Server. Input Data Item Item...
Page 113: License Activation
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-48 : License Activation Level: Description Use Program 10-48 : License Activation to turn on the license issued from the license server. Input Data Item Item Input Data Default Software Key...
Page 114: License File Activation
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-49 : License File Activation Level: Description Use Program 10-49 : License File Activation to enable the command to save the license file via USB memory which is issued from the license server.
Page 115: License Information
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-50 : License Information Level: Description Use Program 10-50 : License Information to confirm license information that is stored in a system. Input Data Item Item Read Data Feature Code Name...
Page 116 Issue 11.0 UNIVERGE SV8100 Table 2-2 License Information Reset License Code License Name Note Required V3000 0031 – On/Off – Enhanced V4000 0033 – On/Off – Enhanced V5000 0034 – On/Off – Enhanced V6000 0035 – On/Off – Enhanced V7000 0036 –...
Page 117 UNIVERGE SV8100 Issue 11.0 Table 2-2 License Information Reset License Code License Name Note Required UMS Multi 1406 – – Languag UMS Hosp. and 1407 – On/Off – UMS Hosp. 1408 – – Languag UMS Amis/Plus 1409 – On/Off –...
Page 118 Issue 11.0 UNIVERGE SV8100 Table 2-2 License Information Reset License Code License Name Note Required CA-AddRemote 3004 – – Site 3005 – – RemoteSiteSoft CA-Traffic 3006 – On/Off – Analys CA-PMS 3007 – On/Off – Integratio CA-Web 3008 – On/Off –...
Page 119 UNIVERGE SV8100 Issue 11.0 Table 2-2 License Information Reset License Code License Name Note Required 5301 SoftPhone – – SoftPhone 5303 – – Enhance 5304 Shared Services – – 5305 Desktop Client – – 5309 DT Enhance – – DT CRM 5310 –...
Page 120: Pri/T1 Selection Of Cd-Prta
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-51 : PRI/T1 Selection of CD-PRTA Level: Description Use Program 10-51 : PRI/T1 Selection of CD-PRTA to select whether the CD-PRTA works as PRI or T1. Input Data System ID...
Page 121: Free/Demo License Information
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-52 : Free/Demo License Information Level: Description Use Program 10-52 : Free/Demo License Information to display information on free of charge/Demo license. Input Data Item Item Read Data Remaining days of Free/...
Page 122: License Configuration For Each Package
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-54 : License Configuration for Each Package Level: Description Use Program 10-54 : License Configuration for Each Package to set the license information for each unit. Input Data Slot Number...
Page 123: Package Network Setup
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-55 : Package Network Setup Level: Description Use Program 10-55 : Package Network Setup to set the network information for each unit. This program sets the SPOE of each package.
Page 124 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Default 0.0.0.0~126.255.255.254 0.0.0.0 Gateway 128.0.0.1~191.255.255.254 192.0.0.1~223.255.255.254 Conditions None Feature Cross Reference None 2 - 82 Program 10 : System Configuration Setup...
Page 125: Xml Portal Ip Phone
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-56 : XML Portal IP Phone Level: Description Use Program 10-56 : XML Portal IP Phone to set the contents of XML portal page provided to the IP Phone. The XML Portal Page is included in the XML application name and URL Link information.
Page 126: Network Address
Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-58 : Network Address Level: Description Use Program 10-58 : Network Address to set the local network address when the SIP multiline terminal connects the system via a local router.
Page 127: Ntp Server
UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-65 : NTP Server Level: Description Use Program 10-65 : NTP Server to set the NTP (Network Time Protocol) Server which is built-in the CPU. NTP server can synchronize the time for IP Video Door phone, or NTP clients connected to the SV8100 network.
Page 128 Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 86 Program 10 : System Configuration Setup...
Page 129: Program 11 : System Numbering
Program 11 : System Numbering 11-01 : System Numbering Level: Description to set the system numbering plan. The Program 11-01 : System Numbering numbering plan assigns the first and second digits dialed and affects the digits Program an extension user must dial to access other extensions and features, such as service codes and trunk codes.
Page 130: Table 2-3 System Numbering Default Settings
Issue 11.0 UNIVERGE SV8100 Entering two digits lets you define codes based on the first two digits a user dials.  For example, entering 60 allows you to define the function of all codes beginning with 60. In the default program, only use 2-digit codes.
Page 131 UNIVERGE SV8100 Issue 11.0 Dial Dial Type Description Related Program Types 11-20 : Dial Extension Analyze Table Dial Extension Analyze  Changing the Dial Type for a range of codes can have a dramatic affect on how your system operates.
Page 132 Issue 11.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...
Page 133 UNIVERGE SV8100 Issue 11.0 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...
Page 134 Issue 11.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...
Page 135 UNIVERGE SV8100 Issue 11.0 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...
Page 136 Issue 11.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...
Page 137: Extension Numbering
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-02 : Extension Numbering Level: Description to set the extension number. The extension Program 11-02 : Extension Numbering number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.
Page 138 Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Department Calling  Flexible System Numbering  Intercom  2 - 96 Program 11 : System Numbering...
Page 139: Virtual Extension Numbering
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-04 : Virtual Extension Numbering Level: Description to define the virtual extension Program 11-04 : Virtual Extension Numbering numbers. The extension number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.
Page 140 Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Flexible System Numbering  Multiple Directory Numbers / Call Coverage  2 - 98 Program 11 : System Numbering...
Page 141: Aci Extension Numbering
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-06 : ACI Extension Numbering Level: Description to define the virtual extension number Program 11-06 : ACI Extension Numbering used for the ACI. The extension number can have up to eight digits. The first and second digits of the number should be assigned in Program 11-01 or Program 11-20.
Page 142: Department Group Pilot Numbers
Issue 11.0 UNIVERGE SV8100 Program 11 : System Numbering 11-07 : Department Group Pilot Numbers Level: Description to assign a pilot number to each Program 11-07 : Department Group Pilot Numbers Department Group set up in Program 16-02. The pilot number is the number users dial for Department Calling and Department Step Calling.
Page 143: Aci Group Pilot Number
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-08 : ACI Group Pilot Number Level: Description to assign the pilot number to the ACI Program 11-08 : ACI Group Pilot Number Groups set in Program 33-02. The pilot number can have up to four digits. The first and second digits of the number should be assigned in Program 11-01 or Program 11- 20 as type 2.
Page 144: Trunk Access Code
Issue 11.0 UNIVERGE SV8100 Program 11 : System Numbering 11-09 : Trunk Access Code Level: Description to assign the trunk access code (normally 9). Program 11-09 : Trunk Access Code The trunk access code can be set from 1~8 digits which is defined to type 3 and 4 in Program 11-01.
Page 145 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Trunk Access Description Default Related Program Code 2nd Trunk Route Define additional trunk 11-01 : System  Access Code Setting Numbering access codes. When a user dials the 14-01 : Basic Trunk ...
Page 146: Service Code Setup (For System Administrator)
Issue 11.0 UNIVERGE SV8100 Program 11 : System Numbering 11-10 : Service Code Setup (for System Administrator) Level: Description to customize the Program 11-10 : Service Code Setup (for System Administrator) Service Codes for the System Administrator. You can customize additional Service Codes in Programs 11-11~11-16.
Page 147 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Terminals Default Program Night Mode Switching for Other 12-xx Group 20-07-01 --- Not Used --- --- Not Used --- --- Not Used --- Leaving Message Waiting 11-11-09 (Requires CPU to be licensed for...
Page 148 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Change the Guidance Message MLT, SLT Not Set Number on Voice Mail Auto Attendant --- Not Used --- --- Not Used --- --- Not Used --- --- Not Used ---...
Page 149: Service Code Setup (For Setup/Entry Operation)
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-11 : Service Code Setup (for Setup/Entry Operation) Level: Description Use Program 11-11 : Service Code Setup (for Setup/Entry Operation) to customize the Service Codes which are used for registration and setup. You can customize additional Service Codes in Programs 11-10, and 11-12 ~ 11-16.
Page 150 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Text Message Setting Setting Enable Handsfree Incoming Intercom Calls 20-09-05 20-02-12 Force Ringing of Incoming Intercom Calls 20-09-05 20-02-12 Programmable Function Key Programming 15-07 (2-Digit Service Codes)
Page 151 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Terminals Default Program Toll Restriction Override MLT, SLT 21-14 Ring Volume Set Programmable Function Key Programming 15-07 (3-Digit Service Codes) 11-11-17 Station Speed Dial Number Entry MLT, SLT --- Not Used ---...
Page 152 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Call Forward with Personal Greeting MLT, SLT Call Forward to Attendant except Busy MLT, SLT 15-01-08 Setting Call Forward to Attendant/No Answer MLT, SLT 15-01-09 Setting Headset Ring Volume Adjustment...
Page 153: Service Code Setup (For Service Access)
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-12 : Service Code Setup (for Service Access) Level: Description Use Program 11-12 : Service Code Setup (for Service Access) to customize the Service Codes which are used for service access. You can customize additional Service Codes in Programs 11-10, 11-11, and 11-13 through 11-16.
Page 154 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Group Speed Dialing MLT, SLT Last Number Dial MLT, SLT Saved Number Dial MLT, SLT Trunk Group Access MLT, SLT Specified Trunk Access MLT, SLT Trunk Access Via Networking...
Page 155 UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Terminals Default Program General Purpose Indication 15-07-56 15-07-57 --- Not Used --- Station Speed Dialing MLT, SLT Voice Over MLT, SLT 11-16-08 Flash on Trunk lines Answer No-Ring Line (Universal Answer)
Page 156 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Trunk Drop Operation for SLT Setting --- Not Used --- --- Not Used --- Security Sensor Rest MLT, SLT Watch Mode Start MLT, SLT Security Sensor Mode Start MLT, SLT ...
Page 157: Service Code Setup (For Acd)
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-13 : Service Code Setup (for ACD) Level: Description Use Program 11-13 : Service Code Setup (for ACD) to customize the Service Codes which are used with the Automatic Call Distribution (ACD) feature. You can customize additional Service Codes in Programs 11-10 ~ 11-12 and 11-14 ~ 11-16.
Page 158 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Terminals Item Item Default Change Agent ACD Group by Supervisor When using service code 669 to change an agent ACD group, the supervisor must enter a 2-digit number for the group. For example, to change to ACD group 4, the entry would be 669 04.
Page 159: Service Code Setup (For Hotel)
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-14 : Service Code Setup (for Hotel) Level: Description Use Program 11-14 : Service Code Setup (for Hotel) to customize the Service Codes which are used with the Hotel/Motel feature. You can customize additional Service Codes in Programs 11-10 ~ 11-13, 11-15 and 11-16.
Page 160 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Terminals Default Room Status Change for Own Extension MLT, SLT Room Status Change for Other Extension MLT, SLT Room Status Output Hotel Room Monitor MLT, SLT Set Hotel PMS Code Restriction ...
Page 161: Service Code Setup, Administrative (For Special Access)
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-15 : Service Code Setup, Administrative (for Special Access) Level: Description Use Program 11-15 : Service Code Setup, Administrative (for Special Access) to customize the special access Service Codes which are used by the administrator in the Hotel/Motel feature.
Page 162 Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program --- Not Used --- Ethernet Port Reset Extension Data Swap 92-04 Remote Access from DISA 22-02 Setting Modem Access Outbound IP Connection 90-69 Setting  MLT = Multiline Terminal ...
Page 163: Single Digit Service Code Setup
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-16 : Single Digit Service Code Setup Level: Description Use Program 11-16 : Single Digit Service Code Setup to customize the one-digit Service Codes used when a busy or ring back signal is heard. You can customize additional Service Codes in Programs 11-10 ~ 11-15.
Page 164 Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Refer to the Input Data chart on previous pages.  2 - 122 Program 11 : System Numbering...
Page 165: Acd Group Pilot Number
UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-17 : ACD Group Pilot Number Level: Description to assign the ACD Master Number for Program 11-17 : ACD Group Pilot Number each ACD Group. This is the number a user dials to transfer calls to the ACD Group.
Page 166: Dial Extension Analyze Table
Issue 11.0 UNIVERGE SV8100 Program 11 : System Numbering 11-20 : Dial Extension Analyze Table Level: Description to define the dial type based on Program 11-20 : Dial Extension Analyze Table three or more digits. This program is relevant only if digits in 11-01-01 are set to 9 (Dial Extension Analyze).
Page 167: Program 12 : Night Mode Setup
Program 12 : Night Mode Setup 12-01 : Night Mode Function Setup Level: Description Use Program 12-01 : Night Mode Function Setup to set up the Night Mode options. Refer to the following chart for a description of each option, its range and default setting.
Page 168: Automatic Night Service Patterns
Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-02 : Automatic Night Service Patterns Level: Description Use Program 12-02 : Automatic Night Service Patterns to define the daily pattern of the Automatic Mode Switching. Each Mode Group has 10 patterns. These patterns are used in Programs 12-03 and 12-04.
Page 169 UNIVERGE SV8100 Issue 11.0 Time Pattern 2 0:00 0:00 Mode 2 (night) Time setting 01: 00:00 to 00:00 Mode 2 (night) Default All groups, all patterns : 00:00 to 00:00 = Mode 1 Time Pattern 1 Set Time Number Start Time...
Page 170: Weekly Night Service Switching
Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-03 : Weekly Night Service Switching Level: Description Use Program 12-03 : Weekly Night Service Switching to define a weekly schedule of night-switch settings. Input Data Night Mode Service Group Number...
Page 171 UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Night Service  SV8100 Programming Manual 2 - 129...
Page 172: Holiday Night Service Switching
Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-04 : Holiday Night Service Switching Level: Description Use Program 12-04 : Holiday Night Service Switching to define a yearly schedule of holiday night-switch settings. This schedule is used for the setting of special days when the company is expected to be closed, such as a national holiday.
Page 173: Night Mode Group Assignment For Extensions
UNIVERGE SV8100 Issue 11.0 Program 12 : Night Mode Setup 12-05 : Night Mode Group Assignment for Extensions Level: Description Use Program 12-05 : Night Mode Group Assignment for Extensions to assign a Day/Night Mode Group for each extension. Input Data...
Page 174: Night Mode Group Assignment For Trunks
Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-06 : Night Mode Group Assignment for Trunks Level: Description Use Program 12-06 : Night Mode Group Assignment for Trunks to assign a Day/ Night Mode Group for each trunk port.
Page 175: Text Data For Night Mode
UNIVERGE SV8100 Issue 11.0 Program 12 : Night Mode Setup 12-07 : Text Data for Night Mode Level: Description Use Program 12-07 : Text Data for Night Mode to make an original text message which is displayed on an LCD of multiline telephone in each Mode.
Page 176: Night Mode Service Range
Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-08 : Night Mode Service Range Level: Description Use Program 12-08 : Night Mode Service Range to define the changing range of toggle key for each Day/Night Mode. Input Data...
Page 177: Program 13 : Abbreviated Dialing
Program 13 : Abbreviated Dialing 13-01 : Speed Dialing Function Setup Level: Description to define the Speed Dialing Program 13-01 : Speed Dialing Function Setup functions. Program Input Data Item Related Item Input Data Default Program Speed Dialing Auto Outgoing 0 = Trunk Outgoing 13-05 Call Mode...
Page 178: Group Speed Dialing Bins
Issue 11.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-02 : Group Speed Dialing Bins Level: Description to define the range of bin numbers to Program 13-02 : Group Speed Dialing Bins be used by each Speed Dialing group. (Refer to...
Page 179: Speed Dialing Group Assignment For Extensions
UNIVERGE SV8100 Issue 11.0 Program 13 : Abbreviated Dialing 13-03 : Speed Dialing Group Assignment for Extensions Level: Description Use Program 13-03 : Speed Dialing Group Assignment for Extensions to assign Speed Dialing Group for each extension. There are 64 available Speed Dialing groups.
Page 180: Speed Dialing Number And Name
Issue 11.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-04 : Speed Dialing Number and Name Level: Description Use Program 13-04 : Speed Dialing Number and Name to store Speed Dialing data in the Speed Dialing areas. This program is also used to define the names assigned to the Speed Dialing numbers.
Page 181 UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program Incoming Ring Pattern 13-04-03 Incoming Ring Pattern 0 = Normal Pattern 1 ~ 4 = Tone Pattern (1~4) 5 ~ 9 = Scale Pattern (1~5) 10 ~ 13 = Tone Pattern (5~8)
Page 182: Speed Dial Trunk Group
Issue 11.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-05 : Speed Dial Trunk Group Level: Description Use Program 13-05 : Speed Dialing Trunk Group to define the trunk group/route number to be seized for each Speed Dialing number. If this program has an entry of 0 (no setting), then seizing a line follows the trunk access group routing of the caller’s extension (refer to Program 14-06).
Page 183: Telephone Book Dial Number And Name
UNIVERGE SV8100 Issue 11.0 Program 13 : Abbreviated Dialing 13-07 : Telephone Book Dial Number and Name Level: Description Use Program 13-07 : Telephone Book Dial Number and Name to set up the dial number and name of each Telephone Book Number.
Page 184: Telephone Book System Name
Issue 11.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-08 : Telephone Book System Name Level: Description Use Program 13-08 : Telephone Book System Name to set up the name of the Telephone Book. Input Data Telephone Book Number 0~100...
Page 185: Telephone Book Group Name
UNIVERGE SV8100 Issue 11.0 Program 13 : Abbreviated Dialing 13-09 : Telephone Book Group Name Level: Description Use Program 13-09 : Telephone Book Group Name to set up the group name of the Telephone Book. Input Data Telephone Book Number 0~100 Item No.