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®
Programming Manual
INT-2041
Issue 11.0
(Version 9000)

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   Summary of Contents for NEC UNIVERGE SV8100

  • Page 1

    ® Programming Manual INT-2041 Issue 11.0 (Version 9000)

  • Page 3

    NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America.

  • Page 5

    UNIVERGE SV8100 General Description Manual This Manual provides general information about the system, its features, system configuration and standards. This manual provides an overview of the UNIVERGE SV8100 system and can be used to present information to potential customers. UNIVERGE SV8100 System Hardware Manual The System Hardware Manual is provided for the system installer.

  • Page 7: Table Of Contents

    What the Softkey Display Prompts Mean ......... 1-8 Section 9 System Number Plan/Capacities ............1-9 Chapter 2 Programming the UNIVERGE SV8100 Section 1 Programming Your System ............... 2-1 Program 10 : System Configuration Setup 10-01 : Time and Date ................2-3 10-02 : Location Setup ................

  • Page 8: Table Of Contents

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 10-14 : Managed Network Setup ............2-27 10-15 : Client Information Setup ............2-28 10-16 : Option Information Setup ............2-29 10-17 : H.323 Gatekeeper Setup ............2-33 10-18 : H.323 Alias Address Setup ............. 2-34 10-19 : VoIP DSP Resource Selection ..........

  • Page 9: Table Of Contents

    UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 10-51 : PRI/T1 Selection of CD-PRTA ..........2-78 10-52 : Free/Demo License Information ..........2-79 10-54 : License Configuration for Each Package ........ 2-80 10-55 : Package Network Setup ............2-81 10-56 : XML Portal IP Phone ............... 2-83 10-58 : Network Address ..............

  • Page 10: Table Of Contents

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 12-07 : Text Data for Night Mode ............2-133 12-08 : Night Mode Service Range ........... 2-134 Program 13 : Abbreviated Dialing 13-01 : Speed Dialing Function Setup ..........2-135 13-02 : Group Speed Dialing Bins ............. 2-136 13-03 : Speed Dialing Group Assignment for Extensions ....

  • Page 11: Table Of Contents

    UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 15-06 : Trunk Access Map for Extensions ......... 2-190 15-07 : Programmable Function Keys ..........2-191 15-08 : Incoming Virtual Extension Ring Tone Setup ......2-201 15-09 : Virtual Extension Ring Assignment ........2-203 15-10 : Incoming Virtual Extension Ring Tone Order Setup ....2-204 15-11 : Virtual Extension Delayed Ring Assignment ......

  • Page 12: Table Of Contents

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 20-08 : Class of Service Options (Outgoing Call Service) ....2-243 20-09 : Class of Service Options (Incoming Call Service) ....2-247 20-10 : Class of Service Options (Answer Service) ......2-249 20-11 : Class of Service Options (Hold/Transfer Service) ....2-251 20-12 : Class of Service Options (Charging Cost Service) ....

  • Page 13: Table Of Contents

    UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 20-54 : Power Supply Mode for each Power Save Group ....2-305 20-55 : Delay Timer for Security Sensor ........... 2-306 Program 21 : Outgoing Call Setup 21-01 : System Options for Outgoing Calls ........2-307 21-02 : Trunk Group Routing for Extensions ........

  • Page 14: Table Of Contents

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 22-06 : Normal Incoming Ring Mode ..........2-345 22-07 : DIL Assignment ..............2-346 22-08 : DIL/IRG No Answer Destination ..........2-347 22-09 : DID Basic Data Setup ............2-348 22-10 : DID Translation Table Setup ..........2-350 22-11 : DID Translation Number Conversion ........

  • Page 15: Table Of Contents

    UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing ..2-385 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy ..2-386 25-05 : VRS/DISA Error Message Assignment ......... 2-387 25-06 : VRS/DISA One-Digit Code Attendant Setup ......2-388 25-07 : System Timers for VRS/DISA ..........

  • Page 16: Table Of Contents

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 31-03 : Internal Paging Group Settings ..........2-428 31-04 : External Paging Zone Group ..........2-431 31-05 : Universal Night Answer/Ring Over Page ......2-432 31-06 : External Speaker Control ............2-433 31-07 : Combined Paging Assignments ..........2-435 31-08 : BGM on External Paging ............

  • Page 17: Table Of Contents

    UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 35-06 : Verified Account Code Table ..........2-466 Program 40 : Voice Recording System 40-01 : Not Used ................2-467 40-07 : Voice Prompt Language Assignment for VRS ....... 2-468 40-10 : Voice Announcement Service Option ........2-470 40-11 : Preamble Message Assignment ..........

  • Page 18: Table Of Contents

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 41-24 : Caller ID Marking Setup ............2-507 Program 42 : Hotel Setup 42-01 : System Options for Hotel/Motel ..........2-509 42-02 : Hotel/Motel Telephone Setup ..........2-512 42-03 : Class of Service Options (Hotel/Motel) ......... 2-514 42-04 : Hotel Mode One-Digit Service Codes ........

  • Page 19: Table Of Contents

    UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 47-07 : SV8100 InMail Routing Mailbox Options ....... 2-567 47-08 : Call Routing Mailbox Options ..........2-570 47-09 : Announcement Mailbox Options ..........2-572 47-10 : SV8100 InMail Trunk Options ..........2-574 47-11 : VM8000 InMail Answer Table Options ........2-577 47-12 : VM8000 InMail Answer Schedules ........

  • Page 20: Table Of Contents

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 50-14 : CCIS Intercom Digits for Caller ID Call Return ...... 2-630 50-15 : CCIS over IP Basic Information Setting ........ 2-631 Program 51 : NetLink Service 51-01 : NetLink System Property Setting .......... 2-633 51-02 : NetLink System Individual Setting .........

  • Page 21: Table Of Contents

    UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 80-10 : MF Tone Receiver Setup ............2-676 Program 81 : Basic Hardware Setup for Trunk 81-01 : COT Initial Data Setup ............2-679 81-02 : DIOPU Initial Data Setup ............2-682 81-03 : ODT Initial Data Setup ............2-684 81-04 : ISDN BRI Layer 1 (T-Point) Initial Data Setup .......

  • Page 22: Table Of Contents

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ Program 84 : Hardware Setup for VoIP 84-01 : H.323 Trunk Basic Information Setup ........2-741 84-02 : H.225 and H.245 Information Basic Setup ......2-747 84-03 : IP Phone Information Basic Setup ........2-749 84-06 : PVA Data Setting ..............

  • Page 23: Table Of Contents

    UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 85-03 : Priority Setup ................ 3-823 85-04 : Port Mirroring Setup .............. 3-825 85-05 : HUB(8) VLAN Group Settings ..........3-826 Program 90 : Maintenance Program 90-01 : Installation Date ..............2-829 90-02 : Programming Password Setup ..........2-830 90-03 : Save Data ................

  • Page 24: Table Of Contents

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ 90-37 : Set Temporary License ............2-870 90-38 : User Programming Data Level Setup ........2-871 90-39 : Virtual Loop Back Port Reset ..........2-874 90-41 : Server Setting to Update Terminal Local Data ...... 2-875 90-42 : DT700 Multiline Terminal Version Information ......

  • Page 25: Table Of Contents

    UNIVERGE SV8100 Issue 11.0 ___________________________________________________________________________________ 92-04 : Extension Data Swap ............2-907 92-05 : Extension Data Swap Password ........... 2-910 92-06 : Fill Command ................ 2-911 92-07 : Delete Command ..............2-913 Program 93: System Information 93-01 : Day/Night Mode Information ..........3-915 93-02 : Trunk Information ..............

  • Page 26

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ Table of Contents...

  • Page 27

    LIST OF TABLES ___________________________________________________________________________________ Table 1-1 SV8100 Terminal Keys for Entering Data ............1-4 Table 1-2 UX5000 Terminal Keys for Entering Data ............1-5 Table 1-3 Keys for Entering Names .................. 1-6 Table 1-4 Softkey Display Prompts ................... 1-8 Table 1-5 System Number Plan/Capacities ...............

  • Page 28

    Issue 11.0 UNIVERGE SV8100 ___________________________________________________________________________________ Table 2-20 Description of Alarm ..................2-839 ___________________________________________________________________________________ xxii List of Tables...

  • Page 29: Section 3 How To Enter Programming Mode

    Introduction EFORE TART ROGRAMMING ECTION Before customizing your system be sure to read this chapter first. This chapter provides you with detailed information about the system programs. By changing a program, you change the way the feature associated with that program works. In this chapter, you find out about each program, the features that the program affects and how to enter the program data into system memory.

  • Page 30

    Issue 11.0 UNIVERGE SV8100 Feature Cross Reference provides you with a table of all the features affected by the program. You will want to keep the referenced features in mind when you change a program. Customizing a feature may have an effect on another feature that you did not intend.

  • Page 31

    UNIVERGE SV8100 Issue 11.0 User Password Level Programs at this Level Name 47544 necii 1 (MF) Manufacturer (MF): All programs 12345678 tech 2 (IN) Installation (IN): All programs in this section not listed below for SA and 0000 ADMIN1 3 (SA) System Administrator –...

  • Page 32

    Issue 11.0 UNIVERGE SV8100 SING EYS TO ROUND IN THE ROGRAMS ECTION Once you enter the programming mode, use the keys in the following chart to enter data, edit data and move around in the menus. Table 1-1 SV8100 Terminal Keys for Entering Data SV8100 Terminal Keys for Entering Data Use this key...

  • Page 33

    UNIVERGE SV8100 Issue 11.0 Table 1-1 SV8100 Terminal Keys for Entering Data (Continued) SV8100 Terminal Keys for Entering Data Use this key... When you want to...  Scroll backward through a list of entry numbers (e.g., from extension etc.) or through entries in a table (e.g., Common Permit Table).

  • Page 34

    Issue 11.0 UNIVERGE SV8100 Table 1-2 UX5000 Terminal Keys for Entering Data (Continued) UX5000 Terminal Keys for Entering Data Use this key... When you want to . . . LINE KEYS Use pre-programmed settings to help with the program entry. These...

  • Page 35

    OFTKEYS ROGRAMMING ECTION Each UNIVERGE SV8100 display telephone provides interactive Softkeys for intuitive feature access. The options for these keys will automatically change depending on where you are in the system programming. Simply press the Softkey located below the option you wish and the display will change accordingly.

  • Page 36

    Issue 11.0 UNIVERGE SV8100   will scroll between the menus. Pressing the VOLUME or VOLUME Program Mode CCIS Hard Mtnance                 HAT THE OFTKEY...

  • Page 37: Section 9 System Number Plan/capacities

    UNIVERGE SV8100 Issue 11.0 YSTEM UMBER APACITIES ECTION The following table provides the capacities for the UNIVERGE SV8100 system. Table 1-5 System Number Plan/Capacities System Number Plan/Capacities System Type Number Plan/Capacities System Analog Caller ID Detector (detected by DSP) 32/64 channels...

  • Page 38

    Virtual Extension Ports Virtual Extension Number Range 1~89999999* (*Extension cannot start with 0 or 9) PGD(2)-U10 ADP ADA (Recording Jack) Adapters UNIVERGE SV8100 Wireless – SIP DECT Access Points Unlimited Door Boxes Door Box Numbers DSS Consoles Numbers: 60 Button DSS Console ...

  • Page 39

    UNIVERGE SV8100 Issue 11.0 Table 1-5 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Speed Dialing Speed Dialing Groups Speed Dialing Bins 0~1999 Speed Dialing Table-Common 1000 ACD Groups ACD Agent Extensions ACI Groups ACI Ports Automated Attendant...

  • Page 40

    Issue 11.0 UNIVERGE SV8100 Table 1-5 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Paging and Park Internal Page Group Numbers 0, 01~64 External Page Group Numbers 0, 1~8 External Speakers CD-CP00-US( )-U10  PGD(2)-U10 ADP (1~8) ...

  • Page 41

    Level 4 (SB) 9999 PCPro/WebPro User Name: ADMIN2 Programming Password Users Footnotes Extension numbers can be one to eight digits long. Refer to the Flexible System Numbering feature in the UNIVERGE SV8100 Features and Specifications Manual. SV8100 Programming Manual 1 - 13...

  • Page 42

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 1 - 14 Introduction...

  • Page 43

    Programming the UNIVERGE SV8100 ROGRAMMING YSTEM ECTION The information contained in this chapter provides the information necessary to properly program your UNIVERGE UNIVERGE SV8100 system. The programming blocks are organized into the following programming modes. Table 2-1 Programming Modes Program Number : Program Name...

  • Page 44

    Program 82 : Basic Hardware Setup for Extension Program 84 : Hardware Setup for VoIP Program 85 : HUB(8) LAN Setup Program 90 : Maintenance Program Program 92 : Copy Program Program 93: System Information 2 - 2 Programming the UNIVERGE SV8100...

  • Page 45: Time And Date

    Program 10 : System Configuration Setup 10-01 : Time and Date Level: Description to change the system Time and Date Program 10-01 : Time and Date through system programming. Extension users can also dial Service Code 728 Program to change the time if allowed by an extension Class of Service. Input Data Item Item...

  • Page 46: Location Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-02 : Location Setup Level: Description Use Program 10-02 : Location Setup to define the location of the installed system. Input Data Item Item Input Data Default Description Country Dial (up to Enter the country code.

  • Page 47: Etu Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-03 : ETU Setup Level: Description Use Program 10-03 : ETU Setup to setup and confirm the Basic Configuration data for each blade. When changing a defined terminal type, first set the type to 0 and then plug the new device in to have the system automatically define it or you may have to reseat the blade.

  • Page 48

    Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default Logical Port Number 0 = Not set (B1) 1 = Multiline Terminal (1~512) 2 = SLT Adapter (1~512) 6 = PGD(2)-U10 ADP (Paging) (1~8) 7 = PGD(2)-U10 ADP (for Tone Ringer) (1~8)

  • Page 49

    UNIVERGE SV8100 Issue 11.0 Side Option Information 0 = No option 1 = 8LK Unit 2 = 16LK Unit 3 = 24ADM Bottom Option 0 = No option Information (Only applies 1 = APR to DTL–style telephones) 2 = ADA...

  • Page 50

    Issue 11.0 UNIVERGE SV8100 For ODTA PKG Setup Physical Port Number 01~04 Item Item Input Data Default Logical Port Number 0~200 2/4 Wire 0 = 2 Wire 1 = 4 Wire 0 = TYPE I E&M Line Control Method 1 = TYPE V...

  • Page 51

    UNIVERGE SV8100 Issue 11.0 For BRIA PKG Setup ISDN Line Number 01~04 Item Item Input Data Default ISDN Line Mode 0 = Not Used 1 = T-Point 2 = S-Point (Not used) 3 = NW Mode (Leased Line) 4 = NW Mode (Interconnected Line)

  • Page 52

    Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default Master/Slave System 0 = Slave System If set to 0, system is synchronized to the 1 = Master System network clock. If set to 1, system is not synchronized to the network clock. (For...

  • Page 53

    UNIVERGE SV8100 Issue 11.0 For PRTA PKG Setup ISDN Line Number 01~24 Item Item Input Data Default ISDN Line Mode 0 = Not Used 1 = T-Point 2 = S-Point (Not used) 3 = NW Mode (Leased Line) 4 = NW Mode (Interconnected Line)

  • Page 54

    Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default Dial Information Element 0 = Keypad Facility ISDN Protocol definition (Only when 1 = Called Party Number Dialing Sending Mode (10-03-08) is set for 1 (Overlap Sending) Master/Slave System 0 = Slave System...

  • Page 55

    UNIVERGE SV8100 Issue 11.0 Item Item Input Data Default Network Exchange Selection 0 = Standard (same as NI-2) Select the ISDN protocol for the ISDN 1 = reserved circuit. 2 = reserved 3 = DMS (A211) 4 = 5ESS 5 = DMS (A233)

  • Page 56

    Issue 11.0 UNIVERGE SV8100 Number of Ports 0 = Auto 1 = 4 Ports 2 = 8 Ports 3 = 12 Ports 4 = 16 Ports 5 = 20 Ports Straight/Cross Wiring 0 = Auto 1 = Manual (Cross) 2 = Manual (Straight)

  • Page 57

    UNIVERGE SV8100 Issue 11.0 Zero Code Suppression 0 = B8ZS 1 = AMI/ZCS Line Length Selection 0 = 0 feet ~ 133 feet 1 = 133 feet ~ 266 feet 2 = 266 feet ~ 399 feet 3 = 399 feet ~ 533 feet...

  • Page 58: Music On Hold Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-04 : Music On Hold Setup Level: Description Use Program 10-04 : Music on Hold Setup to set the Music on Hold (MOH) source. For internal Music on Hold, the system can provide a service tone callers on hold or one of eleven synthesized selections.

  • Page 59

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference  Analog Communications Interface (ACI)  Background Music  Music on Hold SV8100 Programming Manual 2 - 17...

  • Page 60: General Purpose Relay Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-05 : General Purpose Relay Setup Level: Description Use Program 10-05 : General Purpose Relay Setup to define which Relay circuits (5~8) on PGD(2)-U10 ADP are used for General Purpose Relay.

  • Page 61: Isdn-bri Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-06 : ISDN-BRI Setup Level: Description Use Program 10-06 : ISDN - BRI Setup to configure the ISDN - BRI Terminal Endpoint Identifier (TEI), mode of operation, and Service Profile Identifier (SPID) number for each circuit B-Channels.

  • Page 62: Pre-ringing Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-08 : Pre-Ringing Setup Level: Description Use Program 10-08 : Pre-Ringing Setup to enable or disable pre-ringing for trunk calls. This sets how a trunk initially rings a telephone. With pre-ringing, a burst of ringing occurs as soon as the trunk LED flashes.

  • Page 63: Dtmf And Dial Tone Circuit Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-09 : DTMF and Dial Tone Circuit Setup Level: Description Use Program 10-09 : DTMF and Dial Tone Circuit Setup to allocate the circuits on the CD-CP00-US for either DTMF receiving or dial tone detection. The CD-CP00-US has 32 circuits initially, and an addition 64 circuits are added when a PZ-BS10 is installed.

  • Page 64

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference  Caller ID  Central Office Calls, Placing  Direct Inward Dialing (DID)  Direct Inward System Access (DISA)  Tie Lines 2 - 22 Program 10 : System Configuration Setup...

  • Page 65: Cd-cp00-us Network Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-12 : CD-CP00-US Network Setup Level: Description Use Program 10-12 : CD-CP00-US Network Setup to setup the IP Address, Subnet-Mask, and Default Gateway addresses. Caution! If any IP Address or NIC setting is changed, the system must be reset for the changes to take affect.

  • Page 66

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Description Time Zone 0~24 (0 = -12 Hours and 24 = +12 Hours) Determine the offset (-5 hours) from Greenwich Mean Time (GMT) time. Then enter its respective value. For...

  • Page 67

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default Description Subnet 128.0.0.0 192.0.0.0 224.0.0.0 255.255.0.0 Set for IPLA. Mask 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0 255.255.0.0 255.255.128.0 255.255.192.0 255.255.224.0 255.255.240.0 255.255.248.0 255.255.252.0...

  • Page 68: In-dhcp Server Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-13 : In-DHCP Server Setup Level: Description Use Program 10-13 : In-DHCP Server Setup to setup the DHCP Server built into the CD-CP00-US blade. Input Data Item Item Input Data...

  • Page 69: Managed Network Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-14 : Managed Network Setup Level: Description Use Program 10-14 : Managed Network Setup to set up the range of the IP address which the DHCP Server leases to a client.

  • Page 70: Client Information Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-15 : Client Information Setup Level: Description Use Program 10-15 : Client Information Setup to set up the client information when the DHCP server needs to assign a fixed IP address to clients.

  • Page 71: Option Information Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-16 : Option Information Setup Level: Description Use Program 10-16 : Option Information Setup to set up the option given from the DHCP server to each client. Input Data Item...

  • Page 72

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default DNS Domain Name Code number 0~255 15 (Fixed) Set the DNS Domain Name. Maximum 20 character strings No setting Download Protocol Code number 0~255 43 (Fixed) Set Download Protocol used...

  • Page 73

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default SIP Server (IP Address) Code number 0~255 120 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 172.16.0.10 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 SIP Server (Domain Name) Code number 0~255...

  • Page 74

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Next Server IP Address IP address 0.0.0.0 ~ 126.255.255.254 0.0.0.0 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 SIP Server Receive Port Code number 0~255 168 (Fixed) Port: 1~65535 5080...

  • Page 75: H.323 Gatekeeper Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-17 : H.323 Gatekeeper Setup Level: Description Use Program 10-17 : H.323 Gatekeeper Setup to set the H.323 Gatekeeper information. Item Name Input Data Default Gatekeeper Mode 0 = No Gatekeeper...

  • Page 76: H.323 Alias Address Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-18 : H.323 Alias Address Setup Level: Description Use Program 10-18 : H.323 Alias Address Setup to set the alias address registered to the outside H.323 Gatekeeper. Input Data Number of Alias...

  • Page 77: Voip Dsp Resource Selection

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-19 : VoIP DSP Resource Selection Level: Description Use Program 10-19 : VoIP DSP Resource Selection to define the criteria for each DSP resource on the VoIP blade. Input Data...

  • Page 78: Lan Setup For External Equipment

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-20 : LAN Setup for External Equipment Level: Description Use Program 10-20 : LAN Setup for External Equipment to define the TCP port/ address/etc. for communicating to external equipment. Input Data...

  • Page 79

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 37...

  • Page 80: Cd-cp00-us Hardware Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-21 : CD-CP00-US Hardware Setup Level: Description Use Program 10-21 : CD-CP00-US Hardware Setup to set up various hardware, such as the baud rate of COM port and the switch for control on CD-CP00-US blade.

  • Page 81: Sip System Interconnection Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-23 : SIP System Interconnection Setup Level: Description Use Program 10-23 : SIP System Interconnection Setup to determine if the system is interconnected and define the IP address of another system, call control port number and alias address for SV8100 system interconnection.

  • Page 82: Daylight Savings Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-24 : Daylight Savings Setup Level: Description Use Program 10-24 : Daylight Savings Setup to set the options for daylight savings. As the telephone system is used globally, these settings define when the system should automatically adjust for daylight savings as it applies to the region in which the system is installed.

  • Page 83

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default End of Week Day (Sun = 1, Mon = 2, etc.) Enter the day of the week when the system should adjust the time for daylight savings time (01 = Sunday, 02 = Monday, etc.).

  • Page 84: H.323 Gateway Prefix Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-25 : H.323 Gateway Prefix Setup Level: Description Use Program 10-25 : H.323 Gateway Prefix Setup to set the gateway prefix registered to the outside gatekeeper. Input Data Item Item...

  • Page 85: Ip System Operation Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-26 : IP System Operation Setup Level: Description Use Program 10-26 : IP System Operation Setup to enable or disable the Peer to Peer feature for SIP MLT and SIP IP stations.

  • Page 86: Ip System Id

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-27 : IP System ID Level: Description Use Program 10-27 : IP System ID to set the IP address of the networked IP systems. (This program requires software Version 4000 or higher.)

  • Page 87: Sip System Information Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-28 : SIP System Information Setup Level: Description Use Program 10-28 : SIP System Information Setup to set up basic SIP trunking. Input Data Item Item Input Data Default Domain Name...

  • Page 88

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Domain Assignment 0 = IP Address If the information from 1 = Domain Name Telco was a domain name (siptrunk@sip.com) then set to domain. If the information for Telco was a IP address then set to IP Address.

  • Page 89: Sip Server Information Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-29 : SIP Server Information Setup Level: Description Use Program 10-29 : SIP Server Information Setup to define the SIP Proxy setup for outbound/inbound. The 10-29 commands are not used in non-registration mode.

  • Page 90

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Default Proxy Port 0 ~ 65535 5060 Number Set the port number of the Default Proxy. Registrar Mode 0 = None Set the mode 1 = Manual registered in the registration server.

  • Page 91

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default SIP Carrier Choice 0 ~ 7 Select the carrier type 0 = Standard of the SIP server. 1 = Carrier A 2 = Carrier B 3 = Carrier C...

  • Page 92: Sip Authentication Information Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-30 : SIP Authentication Information Setup Level: Description Use Program 10-30 : SIP Authentication Information Setup to set the authentication options for SIP trunks. Input Data Item Item Input Data...

  • Page 93: Network Keep Alive Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-31 : Network Keep Alive Setup Level: Description Use Program 10-31 : Network Keep Alive Setup to set the interval and retry count of the AspireNet networking keep alive message. The keep alive is used for ISDN and IP networking.

  • Page 94

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Keep Alive Retry 1~255 Timer Set how many times theSV8100/ UX5000 resends Keep Alive. Conditions The Keep Alive message must be sent and a response not received for the retry ...

  • Page 95: Pri Networking Channel Limitation

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-32 : PRI Networking Channel Limitation Level: Description Use Program 10-32 : PRI Networking Channel Limitation to assign the number of B-channels to be used for each ISDN blade. This allows for fractional PRIs when used with multiple site networking.

  • Page 96: Sip Registrar/proxy Information Basic Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-33 : SIP Registrar/Proxy Information Basic Setup Level: Description Use Program 10-33 : SIP Registrar/Proxy Information Basic Setup to set the registrar/proxy options for SIP extensions. Input Data Item Item...

  • Page 97

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Registrar/Proxy Up to 48 Characters None Host Name Set the domain name of the SIP proxy. Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 55...

  • Page 98: Sip Trunk Registration Information Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-36 : SIP Trunk Registration Information Setup Level: Description Use Program 10-36 : SIP Trunk Registration Information Setup to set the SIP trunk registration information. Input Data Register ID 1~31...

  • Page 99: Upnp Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-37 : UPnP Setup Level: Description Use Program 10-37 : UPnP Setup to set the UPnP (Universal Plug and Play) options for SIP trunks. Input Data Item Item Input Data...

  • Page 100: Bgm Resource Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-38 : BGM Resource Setup Level: Description Use Program 10-38 : BGM Resource Setup to configure the Background Music Source input. Input Data Item Item Input Data Default BGM Resource Type...

  • Page 101: Fractional Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-39 : Fractional Setup Level: Description Use Program 10-39 : Fractional Setup to enable or disable the ability to use fractional T1 or PRI. Input Data Item Item Input Data...

  • Page 102: Ip Trunk Availability

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-40 : IP Trunk Availability Level: Description Use Program 10-40 : IP Trunk Availability to enable or disable the ability to use SIP trunks and assign the number of ports if IP Trunk is enabled.

  • Page 103: Univerge Sv8100 Issue

    UNIVERGE SV8100 Issue 11.0 THIS PAGE INTENTIONALLY LEFT BLANK SV8100 Programming Manual 2 - 61...

  • Page 104: General Purpose Contact Detector

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-41 : General Purpose Contact Detector Level: Description Use Program 10-41 : General Purpose Contact Detector to assign System Number/Slot Number, ESIU Port Number and Circuit Number settings used by the PGD(2)-U10 ADP.

  • Page 105: Virtual Loop Back Port Setting

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-42 : Virtual Loop Back Port Setting Level: Description Use Program 10-42 : Virtual Loop Back Port Setting to set the data for the Virtual Loop Back Port. Input Data...

  • Page 106: Ip Routing Table Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-45 : IP Routing Table Setup Level: Description Use Program 10-45 : IP Routing Table Setup to set up the IP Routing Table. Caution! If any IP Address or NIC setting is changed, the system must be reset for the changes to take affect.

  • Page 107

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 65...

  • Page 108: Dt700 Server Information Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-46 : DT700 Server Information Setup Level: Description Use Program 10-46 : DT700 Server Information Setup to setup the information of SIP Multiline (DT700 series) Server. Input Data Item Related...

  • Page 109

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Input Data Default Program Register Port 0~65535 5080 Assign the port number in which the SIP messages are sent to on the IPLA. This same port number must be assigned in the SIP Multiline terminals.

  • Page 110

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program Multicast Port 0~65535 30000 The port number that is used for paging will change based upon the following information. The formula for the ports that will be used is:...

  • Page 111

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 69...

  • Page 112: Terminal License Server Information Setup

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-47 : Terminal License Server Information Setup Level: Description Use Program 10-47 : Terminal License Server Information Setup to setup the information of Terminal License Server. Input Data Item Item...

  • Page 113: License Activation

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-48 : License Activation Level: Description Use Program 10-48 : License Activation to turn on the license issued from the license server. Input Data Item Item Input Data Default Software Key...

  • Page 114: License File Activation

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-49 : License File Activation Level: Description Use Program 10-49 : License File Activation to enable the command to save the license file via USB memory which is issued from the license server.

  • Page 115: License Information

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-50 : License Information Level: Description Use Program 10-50 : License Information to confirm license information that is stored in a system. Input Data Item Item Read Data Feature Code Name...

  • Page 116

    Issue 11.0 UNIVERGE SV8100 Table 2-2 License Information Reset License Code License Name Note Required V3000 0031 – On/Off – Enhanced V4000 0033 – On/Off – Enhanced V5000 0034 – On/Off – Enhanced V6000 0035 – On/Off – Enhanced V7000 0036 –...

  • Page 117

    UNIVERGE SV8100 Issue 11.0 Table 2-2 License Information Reset License Code License Name Note Required UMS Multi 1406 – – Languag UMS Hosp. and 1407 – On/Off – UMS Hosp. 1408 – – Languag UMS Amis/Plus 1409 – On/Off –...

  • Page 118

    Issue 11.0 UNIVERGE SV8100 Table 2-2 License Information Reset License Code License Name Note Required CA-AddRemote 3004 – – Site 3005 – – RemoteSiteSoft CA-Traffic 3006 – On/Off – Analys CA-PMS 3007 – On/Off – Integratio CA-Web 3008 – On/Off –...

  • Page 119

    UNIVERGE SV8100 Issue 11.0 Table 2-2 License Information Reset License Code License Name Note Required 5301 SoftPhone – – SoftPhone 5303 – – Enhance 5304 Shared Services – – 5305 Desktop Client – – 5309 DT Enhance – – DT CRM 5310 –...

  • Page 120: Pri/t1 Selection Of Cd-prta

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-51 : PRI/T1 Selection of CD-PRTA Level: Description Use Program 10-51 : PRI/T1 Selection of CD-PRTA to select whether the CD-PRTA works as PRI or T1. Input Data System ID...

  • Page 121: Free/demo License Information

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-52 : Free/Demo License Information Level: Description Use Program 10-52 : Free/Demo License Information to display information on free of charge/Demo license. Input Data Item Item Read Data Remaining days of Free/...

  • Page 122: License Configuration For Each Package

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-54 : License Configuration for Each Package Level: Description Use Program 10-54 : License Configuration for Each Package to set the license information for each unit. Input Data Slot Number...

  • Page 123: Package Network Setup

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-55 : Package Network Setup Level: Description Use Program 10-55 : Package Network Setup to set the network information for each unit. This program sets the SPOE of each package.

  • Page 124

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Default 0.0.0.0~126.255.255.254 0.0.0.0 Gateway 128.0.0.1~191.255.255.254 192.0.0.1~223.255.255.254 Conditions None Feature Cross Reference None 2 - 82 Program 10 : System Configuration Setup...

  • Page 125: Xml Portal Ip Phone

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-56 : XML Portal IP Phone Level: Description Use Program 10-56 : XML Portal IP Phone to set the contents of XML portal page provided to the IP Phone. The XML Portal Page is included in the XML application name and URL Link information.

  • Page 126: Network Address

    Issue 11.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-58 : Network Address Level: Description Use Program 10-58 : Network Address to set the local network address when the SIP multiline terminal connects the system via a local router.

  • Page 127: Ntp Server

    UNIVERGE SV8100 Issue 11.0 Program 10 : System Configuration Setup 10-65 : NTP Server Level: Description Use Program 10-65 : NTP Server to set the NTP (Network Time Protocol) Server which is built-in the CPU. NTP server can synchronize the time for IP Video Door phone, or NTP clients connected to the SV8100 network.

  • Page 128

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 86 Program 10 : System Configuration Setup...

  • Page 129: System Numbering

    Program 11 : System Numbering 11-01 : System Numbering Level: Description to set the system numbering plan. The Program 11-01 : System Numbering numbering plan assigns the first and second digits dialed and affects the digits Program an extension user must dial to access other extensions and features, such as service codes and trunk codes.

  • Page 130

    Issue 11.0 UNIVERGE SV8100 Entering two digits lets you define codes based on the first two digits a user dials.  For example, entering 60 allows you to define the function of all codes beginning with 60. In the default program, only use 2-digit codes.

  • Page 131

    UNIVERGE SV8100 Issue 11.0 Dial Dial Type Description Related Program Types 11-20 : Dial Extension Analyze Table Dial Extension Analyze  Changing the Dial Type for a range of codes can have a dramatic affect on how your system operates.

  • Page 132

    Issue 11.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...

  • Page 133

    UNIVERGE SV8100 Issue 11.0 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...

  • Page 134

    Issue 11.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...

  • Page 135

    UNIVERGE SV8100 Issue 11.0 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...

  • Page 136

    Issue 11.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking 9 = Dial Extension Analyze, 0=None Dialed Number of Digits Required...

  • Page 137: Extension Numbering

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-02 : Extension Numbering Level: Description to set the extension number. The extension Program 11-02 : Extension Numbering number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.

  • Page 138

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Department Calling  Flexible System Numbering  Intercom  2 - 96 Program 11 : System Numbering...

  • Page 139: Virtual Extension Numbering

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-04 : Virtual Extension Numbering Level: Description to define the virtual extension Program 11-04 : Virtual Extension Numbering numbers. The extension number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.

  • Page 140

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Flexible System Numbering  Multiple Directory Numbers / Call Coverage  2 - 98 Program 11 : System Numbering...

  • Page 141: Aci Extension Numbering

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-06 : ACI Extension Numbering Level: Description to define the virtual extension number Program 11-06 : ACI Extension Numbering used for the ACI. The extension number can have up to eight digits. The first and second digits of the number should be assigned in Program 11-01 or Program 11-20.

  • Page 142: Department Group Pilot Numbers

    Issue 11.0 UNIVERGE SV8100 Program 11 : System Numbering 11-07 : Department Group Pilot Numbers Level: Description to assign a pilot number to each Program 11-07 : Department Group Pilot Numbers Department Group set up in Program 16-02. The pilot number is the number users dial for Department Calling and Department Step Calling.

  • Page 143: Aci Group Pilot Number

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-08 : ACI Group Pilot Number Level: Description to assign the pilot number to the ACI Program 11-08 : ACI Group Pilot Number Groups set in Program 33-02. The pilot number can have up to four digits. The first and second digits of the number should be assigned in Program 11-01 or Program 11- 20 as type 2.

  • Page 144: Trunk Access Code

    Issue 11.0 UNIVERGE SV8100 Program 11 : System Numbering 11-09 : Trunk Access Code Level: Description to assign the trunk access code (normally 9). Program 11-09 : Trunk Access Code The trunk access code can be set from 1~8 digits which is defined to type 3 and 4 in Program 11-01.

  • Page 145

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Trunk Access Description Default Related Program Code 2nd Trunk Route Define additional trunk 11-01 : System  Access Code Setting Numbering access codes. When a user dials the 14-01 : Basic Trunk ...

  • Page 146: Service Code Setup (for System Administrator)

    Issue 11.0 UNIVERGE SV8100 Program 11 : System Numbering 11-10 : Service Code Setup (for System Administrator) Level: Description to customize the Program 11-10 : Service Code Setup (for System Administrator) Service Codes for the System Administrator. You can customize additional Service Codes in Programs 11-11~11-16.

  • Page 147

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Terminals Default Program Night Mode Switching for Other 12-xx Group 20-07-01 --- Not Used --- --- Not Used --- --- Not Used --- Leaving Message Waiting 11-11-09 (Requires CPU to be licensed for...

  • Page 148

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Change the Guidance Message MLT, SLT Not Set Number on Voice Mail Auto Attendant --- Not Used --- --- Not Used --- --- Not Used --- --- Not Used ---...

  • Page 149: Service Code Setup (for Setup/entry Operation)

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-11 : Service Code Setup (for Setup/Entry Operation) Level: Description Use Program 11-11 : Service Code Setup (for Setup/Entry Operation) to customize the Service Codes which are used for registration and setup. You can customize additional Service Codes in Programs 11-10, and 11-12 ~ 11-16.

  • Page 150

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Text Message Setting Setting Enable Handsfree Incoming Intercom Calls 20-09-05 20-02-12 Force Ringing of Incoming Intercom Calls 20-09-05 20-02-12 Programmable Function Key Programming 15-07 (2-Digit Service Codes)

  • Page 151

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Terminals Default Program Toll Restriction Override MLT, SLT 21-14 Ring Volume Set Programmable Function Key Programming 15-07 (3-Digit Service Codes) 11-11-17 Station Speed Dial Number Entry MLT, SLT --- Not Used ---...

  • Page 152

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Call Forward with Personal Greeting MLT, SLT Call Forward to Attendant except Busy MLT, SLT 15-01-08 Setting Call Forward to Attendant/No Answer MLT, SLT 15-01-09 Setting Headset Ring Volume Adjustment...

  • Page 153: Service Code Setup (for Service Access)

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-12 : Service Code Setup (for Service Access) Level: Description Use Program 11-12 : Service Code Setup (for Service Access) to customize the Service Codes which are used for service access. You can customize additional Service Codes in Programs 11-10, 11-11, and 11-13 through 11-16.

  • Page 154

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Group Speed Dialing MLT, SLT Last Number Dial MLT, SLT Saved Number Dial MLT, SLT Trunk Group Access MLT, SLT Specified Trunk Access MLT, SLT Trunk Access Via Networking...

  • Page 155

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Terminals Default Program General Purpose Indication 15-07-56 15-07-57 --- Not Used --- Station Speed Dialing MLT, SLT Voice Over MLT, SLT 11-16-08 Flash on Trunk lines Answer No-Ring Line (Universal Answer)

  • Page 156

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Trunk Drop Operation for SLT Setting --- Not Used --- --- Not Used --- Security Sensor Rest MLT, SLT Watch Mode Start MLT, SLT Security Sensor Mode Start MLT, SLT ...

  • Page 157: Service Code Setup (for Acd)

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-13 : Service Code Setup (for ACD) Level: Description Use Program 11-13 : Service Code Setup (for ACD) to customize the Service Codes which are used with the Automatic Call Distribution (ACD) feature. You can customize additional Service Codes in Programs 11-10 ~ 11-12 and 11-14 ~ 11-16.

  • Page 158

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Terminals Item Item Default Change Agent ACD Group by Supervisor When using service code 669 to change an agent ACD group, the supervisor must enter a 2-digit number for the group. For example, to change to ACD group 4, the entry would be 669 04.

  • Page 159: Service Code Setup (for Hotel)

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-14 : Service Code Setup (for Hotel) Level: Description Use Program 11-14 : Service Code Setup (for Hotel) to customize the Service Codes which are used with the Hotel/Motel feature. You can customize additional Service Codes in Programs 11-10 ~ 11-13, 11-15 and 11-16.

  • Page 160

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Terminals Default Room Status Change for Own Extension MLT, SLT Room Status Change for Other Extension MLT, SLT Room Status Output Hotel Room Monitor MLT, SLT Set Hotel PMS Code Restriction ...

  • Page 161: Service Code Setup, Administrative (for Special Access)

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-15 : Service Code Setup, Administrative (for Special Access) Level: Description Use Program 11-15 : Service Code Setup, Administrative (for Special Access) to customize the special access Service Codes which are used by the administrator in the Hotel/Motel feature.

  • Page 162

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program --- Not Used --- Ethernet Port Reset Extension Data Swap 92-04 Remote Access from DISA 22-02 Setting Modem Access Outbound IP Connection 90-69 Setting  MLT = Multiline Terminal ...

  • Page 163: Single Digit Service Code Setup

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-16 : Single Digit Service Code Setup Level: Description Use Program 11-16 : Single Digit Service Code Setup to customize the one-digit Service Codes used when a busy or ring back signal is heard. You can customize additional Service Codes in Programs 11-10 ~ 11-15.

  • Page 164

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Refer to the Input Data chart on previous pages.  2 - 122 Program 11 : System Numbering...

  • Page 165: Acd Group Pilot Number

    UNIVERGE SV8100 Issue 11.0 Program 11 : System Numbering 11-17 : ACD Group Pilot Number Level: Description to assign the ACD Master Number for Program 11-17 : ACD Group Pilot Number each ACD Group. This is the number a user dials to transfer calls to the ACD Group.

  • Page 166: Dial Extension Analyze Table

    Issue 11.0 UNIVERGE SV8100 Program 11 : System Numbering 11-20 : Dial Extension Analyze Table Level: Description to define the dial type based on Program 11-20 : Dial Extension Analyze Table three or more digits. This program is relevant only if digits in 11-01-01 are set to 9 (Dial Extension Analyze).

  • Page 167: Night Mode Function Setup

    Program 12 : Night Mode Setup 12-01 : Night Mode Function Setup Level: Description Use Program 12-01 : Night Mode Function Setup to set up the Night Mode options. Refer to the following chart for a description of each option, its range and default setting.

  • Page 168: Automatic Night Service Patterns

    Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-02 : Automatic Night Service Patterns Level: Description Use Program 12-02 : Automatic Night Service Patterns to define the daily pattern of the Automatic Mode Switching. Each Mode Group has 10 patterns. These patterns are used in Programs 12-03 and 12-04.

  • Page 169

    UNIVERGE SV8100 Issue 11.0 Time Pattern 2 0:00 0:00 Mode 2 (night) Time setting 01: 00:00 to 00:00 Mode 2 (night) Default All groups, all patterns : 00:00 to 00:00 = Mode 1 Time Pattern 1 Set Time Number Start Time...

  • Page 170: Weekly Night Service Switching

    Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-03 : Weekly Night Service Switching Level: Description Use Program 12-03 : Weekly Night Service Switching to define a weekly schedule of night-switch settings. Input Data Night Mode Service Group Number...

  • Page 171

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Night Service  SV8100 Programming Manual 2 - 129...

  • Page 172: Holiday Night Service Switching

    Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-04 : Holiday Night Service Switching Level: Description Use Program 12-04 : Holiday Night Service Switching to define a yearly schedule of holiday night-switch settings. This schedule is used for the setting of special days when the company is expected to be closed, such as a national holiday.

  • Page 173: Night Mode Group Assignment For Extensions

    UNIVERGE SV8100 Issue 11.0 Program 12 : Night Mode Setup 12-05 : Night Mode Group Assignment for Extensions Level: Description Use Program 12-05 : Night Mode Group Assignment for Extensions to assign a Day/Night Mode Group for each extension. Input Data...

  • Page 174: Night Mode Group Assignment For Trunks

    Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-06 : Night Mode Group Assignment for Trunks Level: Description Use Program 12-06 : Night Mode Group Assignment for Trunks to assign a Day/ Night Mode Group for each trunk port.

  • Page 175: Text Data For Night Mode

    UNIVERGE SV8100 Issue 11.0 Program 12 : Night Mode Setup 12-07 : Text Data for Night Mode Level: Description Use Program 12-07 : Text Data for Night Mode to make an original text message which is displayed on an LCD of multiline telephone in each Mode.

  • Page 176: Night Mode Service Range

    Issue 11.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-08 : Night Mode Service Range Level: Description Use Program 12-08 : Night Mode Service Range to define the changing range of toggle key for each Day/Night Mode. Input Data...

  • Page 177: Speed Dialing Function Setup

    Program 13 : Abbreviated Dialing 13-01 : Speed Dialing Function Setup Level: Description to define the Speed Dialing Program 13-01 : Speed Dialing Function Setup functions. Program Input Data Item Related Item Input Data Default Program Speed Dialing Auto Outgoing 0 = Trunk Outgoing 13-05 Call Mode...

  • Page 178: Group Speed Dialing Bins

    Issue 11.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-02 : Group Speed Dialing Bins Level: Description to define the range of bin numbers to Program 13-02 : Group Speed Dialing Bins be used by each Speed Dialing group. (Refer to...

  • Page 179: Speed Dialing Group Assignment For Extensions

    UNIVERGE SV8100 Issue 11.0 Program 13 : Abbreviated Dialing 13-03 : Speed Dialing Group Assignment for Extensions Level: Description Use Program 13-03 : Speed Dialing Group Assignment for Extensions to assign Speed Dialing Group for each extension. There are 64 available Speed Dialing groups.

  • Page 180: Speed Dialing Number And Name

    Issue 11.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-04 : Speed Dialing Number and Name Level: Description Use Program 13-04 : Speed Dialing Number and Name to store Speed Dialing data in the Speed Dialing areas. This program is also used to define the names assigned to the Speed Dialing numbers.

  • Page 181

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program Incoming Ring Pattern 13-04-03 Incoming Ring Pattern 0 = Normal Pattern 1 ~ 4 = Tone Pattern (1~4) 5 ~ 9 = Scale Pattern (1~5) 10 ~ 13 = Tone Pattern (5~8)

  • Page 182: Speed Dial Trunk Group

    Issue 11.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-05 : Speed Dial Trunk Group Level: Description Use Program 13-05 : Speed Dialing Trunk Group to define the trunk group/route number to be seized for each Speed Dialing number. If this program has an entry of 0 (no setting), then seizing a line follows the trunk access group routing of the caller’s extension (refer to Program 14-06).

  • Page 183: Telephone Book Dial Number And Name

    UNIVERGE SV8100 Issue 11.0 Program 13 : Abbreviated Dialing 13-07 : Telephone Book Dial Number and Name Level: Description Use Program 13-07 : Telephone Book Dial Number and Name to set up the dial number and name of each Telephone Book Number.

  • Page 184: Telephone Book System Name

    Issue 11.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-08 : Telephone Book System Name Level: Description Use Program 13-08 : Telephone Book System Name to set up the name of the Telephone Book. Input Data Telephone Book Number 0~100...

  • Page 185: Telephone Book Group Name

    UNIVERGE SV8100 Issue 11.0 Program 13 : Abbreviated Dialing 13-09 : Telephone Book Group Name Level: Description Use Program 13-09 : Telephone Book Group Name to set up the group name of the Telephone Book. Input Data Telephone Book Number 0~100 Item No.

  • Page 186: Telephone Book Routing

    Issue 11.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-10 : Telephone Book Routing Level: Description Use Program 13-10 : Telephone Book Routing to set up outgoing mode when using the Telephone Book. Trunk outgoing mode follows Program 14-06 setting.

  • Page 187: Basic Trunk Data Setup

    Program 14 : Trunk, Basic Setup 14-01 : Basic Trunk Data Setup Level: Description Use Program 14-01 : Basic Trunk Data Setup to set the basic options for each trunk port. Refer to the table below for a description of each option, its Program range and default setting.

  • Page 188

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 1~63 32 (0dB) Transmit Gain Level for Conference and (-15.5dB ~ Transfer Calls +15.5dB in 0.5dB Select the CODEC intervals) gain type used by the trunk when it is part of an Unsupervised Conference.

  • Page 189

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program 0 = Disable (No) DTMF Tones for Outgoing Calls 1 = Enable (Yes) Enable/ Disable DTMF tones for outgoing trunk calls. Account Code 0 = Disable (No) Required 1 = Enable (Yes)

  • Page 190

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Disable (No) Trunk to Trunk Warning Tone for 1 = Enable (Yes) Long Conversation Alarm Enable/Disable the Warning Tone for Long Conversation feature for DISA callers. Warning Beep Tone...

  • Page 191

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program 0 = Disable (No) Caller ID to Voice Mail 1 = Enable (Yes) Enable/ Disable the system ability to send the Caller ID digits (Remote Log-On Protocol) to voice mail.

  • Page 192

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 1~63 32 (0dB) APSU Trunk Receive Gain (-15.5dB ~ Additional PAD when +15.5dB in 0.5dB a trunk call connects intervals) to APSU Voice Mail. DT700 Large LED 2 = Red...

  • Page 193

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program 0 = Contract 21-13-01 Outgoing CLI Selection Number 21-18-01 Select CLI (Calling 1 = Extension 21-19-01 Party Number) Number 21-25-01 sending way to trunk. 2 = Extended When set to 0,...

  • Page 194

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Use Incoming Caller Name Usage 1 = Ignore This setting determines whether the caller name information from the network is valid or not. If set to 1...

  • Page 195: Analog Trunk Data Setup

    UNIVERGE SV8100 Issue 11.0 Program 14 : Trunk, Basic Setup 14-02 : Analog Trunk Data Setup Level: Description Use Program 14-02 : Analog Trunk Data Setup to set the basic options for each analog trunk port. Refer to the table below for a description of each option, its range and default setting.

  • Page 196

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Automatic 21-01-03 DP to DTMF Conversion Options 1 = Automatic and Determine how a user can convert a Manual Dial Pulse (DP) call to a DTMF call. For...

  • Page 197

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program 0 = Loop Start (Loop) Loop Start/Ground Start 1 = Ground Start (Ground) --- Not Used --- Sync. Ringing 0 = Disable 1 = Enable Specify whether or not CO/PBX calls follow Synchronous Ringing.

  • Page 198: Behind Pbx Setup

    Issue 11.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-04 : Behind PBX Setup Level: Description Use Program 14-04 : Behind PBX Setup to indicate if the trunk is installed behind a PBX. There is one item for each mode.

  • Page 199: Trunk Group

    UNIVERGE SV8100 Issue 11.0 Program 14 : Trunk, Basic Setup 14-05 : Trunk Group Level: Description Use Program 14-05 : Trunk Group to assign trunks to Trunk Groups. You can also assign the outbound priority for trunks within the group. When users dial up the trunk group, they seize the trunks in the order you specify in the outbound priority entry.

  • Page 200: Trunk Group Routing

    Issue 11.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-06 : Trunk Group Routing Level: Description Use Program 14-06 : Trunk Group Routing to set up an outbound routing table for the trunk groups you assigned in Program 14-05. When a user dials 9, the system routes their calls in the order (priority) specified.

  • Page 201

    UNIVERGE SV8100 Issue 11.0 Input Data Route Table Number 001~100 Item Priority Order Input Data Related Program Number 0 = Not Specified 14-01-07 14-05 001~100 : (Trunk Group No.) 15-01-02 101~150: (100+ Networking System No.) 21-02 1001~1100 : (1000+ Route Table...

  • Page 202: Trunk Access Map Setup

    Issue 11.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-07 : Trunk Access Map Setup Level: Description Use Program 14-07 : Trunk Access Map Setup to set up the Trunk Access Maps. This sets an extension access options for trunks. For example, an extension can place only outgoing calls on trunks to which it has outgoing access.

  • Page 203

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Central Office Calls, Answering  Central Office Calls, Placing  SV8100 Programming Manual 2 - 161...

  • Page 204: Music On Hold Source For Trunks

    Issue 11.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-08 : Music on Hold Source for Trunks Level: Description Use Program 14-08 : Music on Hold Source for Trunks to define a Music on Hold source for a trunk as either the ACI or COI port.

  • Page 205: Conversation Recording Destination For Trunks

    UNIVERGE SV8100 Issue 11.0 Program 14 : Trunk, Basic Setup 14-09 : Conversation Recording Destination for Trunks Level: Description Use Program 14-09 : Conversation Recording Destination for Trunks to set the ACI Conversation Recording destination for each trunk.  If both Programs 14-09 and 15-12 define a destination, the destination in Program 15-12 is followed.

  • Page 206: Id Setup For Ip Trunk

    Issue 11.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-11 : ID Setup for IP Trunk Level: Description Use Program 14-11 : ID Setup for IP Trunk to set the ID of each IP Trunk. This program refers to incoming and outgoing IP Trunk calls. The ID is sent on an outgoing IP Trunk call.

  • Page 207: Sip Register Id Setup For Ip Trunk

    UNIVERGE SV8100 Issue 11.0 Program 14 : Trunk, Basic Setup 14-12 : SIP Register ID Setup for IP Trunk Level: Description Use Program 14-12 : SIP Register ID Setup for IP Trunk to define the SIP Register ID for IP Trunks.

  • Page 208: Ccis System Route Id

    Issue 11.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-13 : CCIS System Route ID Level: Description Use Program 14-13 : CCIS System Route ID to define the CCIS route ID to the trunk group used for K-CCIS. Input Data...

  • Page 209: Ccis Trunk Cic Assignment

    UNIVERGE SV8100 Issue 11.0 Program 14 : Trunk, Basic Setup 14-14 : CCIS Trunk CIC Assignment Level: Description Use Program 14-14 : CCIS Trunk CIC Assignment to define the CIC (Circuit Identifier Code) to each voice channel (trunk port) used for K-CCIS.

  • Page 210: Ip Trunk Data Setup

    Issue 11.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-18 : IP Trunk Data Setup Level: Description Use Program 14-18 : IP Trunk Data Setup to define the basic setting of each IP Trunk. Input Data Trunk Port Number...

  • Page 211: Basic Extension Data Setup

    Program 15 : Extension, Basic Setup 15-01 : Basic Extension Data Setup Level: Description Use Program 15-01 : Basic Extension Data Setup to define the basic settings for each extension. Program Input Data Extension Number Maximum eight digits Item Related Item Input Data Default...

  • Page 212

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Disable 10-03-05 ISDN Caller ID 20-08-13 1 = Enable If both Program 15-01-04 and 10-03-05 are enabled, the system includes Caller ID in the Setup message as Presentation Allowed.

  • Page 213

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 171...

  • Page 214: Multiline Telephone Basic Data Setup

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-02 : Multiline Telephone Basic Data Setup Level: Description Use Program 15-02 : Multiline Telephone Basic Data Setup to set up various multiline telephone options. Input Data Extension Number Maximum eight digits...

  • Page 215

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program 1 = High Extension Ring Tone 2 = Medium Set the tone (pitch) of the incoming 3 = Low extension call ring for the extension port you are programming. Also 4 = Ring Tone 1 refer to Program 15-08.

  • Page 216

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Off Callback Automatic Answer 1 = On Enable/Disable automatic answer of calls recalling to a station. For example, if a Transfer Recall or Hold Recall is ringing back to a...

  • Page 217

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program 0 = 4800 15-02-19 Baud Rate for CTA Port 1 = 9600 Select the baud rate used by the 2 = 19200 CTA Adapter. Virtual Extension Access Mode 0 = DSS...

  • Page 218

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Conference Conference Key Mode 1 = Transfer Allow an extension Conf key to be programmed for Conference or for Transfer. When set for 1, the user places a call on hold, dials the...

  • Page 219

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program 1 = Cycle 1 15-02-28 Message Waiting Lamp Cycle for Calling Extension 15-02-36 2 = Cycle 2 15-02-37 Select the cycle method that the 3 = Cycle 3 15-02-38...

  • Page 220

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Normal Indication Reversing Display Indication 1 = Reversing Indication The display on the DT300/DT700 style telephones can be set to Normal or Reversed. Double Height Character 0 = Normal Indication...

  • Page 221

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program 0 = Original Operation Mode Aspire Model -C Phone Operation Mode 1 = CTI Special Operation When this setting is assign “1”, Mode Aspire Model-C phone is working with Model-B (Type-A) with the following key layout;...

  • Page 222

    Issue 11.0 UNIVERGE SV8100 Table 2-4 Lamp Cycle On/Off Timing Pattern Programs 15-02-35, 36, and 38 Input Cycle Cycle 1 500ms – ON / 500ms – OFF Cycle 2 250ms – ON / 250ms – OFF Cycle 3 125ms – ON / 125ms – OFF Cycle 4 125ms –...

  • Page 223: Single Line Telephone Basic Data Setup

    1 = DTMF Select the type of dialing the connected telephone uses. For the UNIVERGE SV8100 Wireless telephones to function correctly, this must be set to 0. If this option is set for DTMF, after an outside call is placed, the system cannot dial any additional digit.

  • Page 224

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program Extension Polarity Reverse 0 = Disable (Off) 1 = Enable (On) Not Used in U.S. -- Do Not Change Default Entry as DTMF issues may arise with voice mail.

  • Page 225

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program Dial Tone Select 0 = Normal 1 = New DT When the function of MW was set from another extension or VM, the dial tone is selected upon off hook.

  • Page 226: Ip Telephone Terminal Basic Data Setup

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-05 : IP Telephone Terminal Basic Data Setup Level: Description Use Program 15-05 : IP Telephone Terminal Basic Data Setup to set up the basic settings for an IP telephone.

  • Page 227

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Description Program Up to 24 characters None 15-05-01 Authentication Assign the authentication Password password for SIP single line telephones. 0 = Not Used 15-05-01 IP Duplication If an adapter has one IP...

  • Page 228

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Description Program 0 = Not Set DT700 Terminal Type 1 = ITL-( )E-1D/IP- ()E-1 2 = ITL-( )D-1D/ITL- 24BT1D/ITL- 4PA-1D [without 8LKI(LCD)-L] 3 = ITL-( )D-1D/ITL- 24BT1D/ITL-24PA-1D [with 8LKI(LCD)-L] 4 = ITL-320C-1...

  • Page 229

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Description Program 0 = Off Encryption Mode 1 = On DT700 00.00.00.00~FF.FF.FF.FF 00.00.00.00 Firmware Version DT700 Large 2 = Red Sets LED color for internal Intercom call. In 3 = Green...

  • Page 230

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Description Program 0 = Disable This Program is used to Using Standard SIP Enable or Disable the 1 = Enable Display for system to send INVITE Fromtag Display attribute which is sent from a...

  • Page 231

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Description Program 0 = Disable 10-46-14 Subscribe On a per station basis, this Expire Timer setting defines the SIP 60 ~ 65535(sec) for NAPT Subscribe expiry timer. This setting only applies to DT700 stations connected via NAPT.

  • Page 232: Trunk Access Map For Extensions

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-06 : Trunk Access Map for Extensions Level: Description Use Program 15-06 : Trunk Access Map for Extensions to define the trunk access map for each extension. An extension can place only outgoing calls on trunks to which it has outgoing access.

  • Page 233: Programmable Function Keys

    UNIVERGE SV8100 Issue 11.0 Program 15 : Extension, Basic Setup 15-07 : Programmable Function Keys Level: Description Use Program 15-07 : Programmable Function Keys to assign functions to a multiline terminal line keys. For certain functions, you can append data to the key basic function. For example, the function 26 appended by data 1 makes a Group Call Pickup key for Pickup Group 1.

  • Page 234

    Issue 11.0 UNIVERGE SV8100 Item Line Key Function Number Additional Data Number 1~48 0~99 Refer to Function Number List. (Normal Function Code) (Service Code 751 by default) * 00 ~ *99 (Appearance Function Code) (Service Code 752 by default) Default Programmable keys 1~8 are Trunk Line keys (key 1 = Trunk Line 1, key 2 = Trunk Line 2, etc.).

  • Page 235

    UNIVERGE SV8100 Issue 11.0 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Red On: Forwarded Call Forward – Busy Call Forward – No Answer Red On: Forwarded Red On: Forwarded Call Forward –...

  • Page 236

    Issue 11.0 UNIVERGE SV8100 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Barge – In No data or Extension No. (not None Virtual Extension) or  . In case of ...

  • Page 237

    UNIVERGE SV8100 Issue 11.0 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Red On: Active Automatic Answer with Delay Message Start External Call Forward by Red On: Active...

  • Page 238

    Issue 11.0 UNIVERGE SV8100 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Application Key (3rd Party Any dial data (8 digits) None CTI) (R4000 or higher required) <InMail>...

  • Page 239

    UNIVERGE SV8100 Issue 11.0 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Slow Flash: Set Caller ID Refuse None Dial-In Mode Switching PRG 22-17 Table No. Off: Pattern 1, Pattern 5~8...

  • Page 240

    Issue 11.0 UNIVERGE SV8100 Function Number List (Continued) [2] Appearance Function Level (*00 ~*99) (Service Code 752) Function Function Additional Data LED Indication Number Trunk Group Number Red On: Trunk Busy by Another User  Trunk Group (001~100) Green On: Trunk Busy by Extension...

  • Page 241

    UNIVERGE SV8100 Issue 11.0 Function Number List (Continued) [2] Appearance Function Level (*00 ~*99) (Service Code 752) Function Function Additional Data LED Indication Number On(Red): Play Warning Message  Warning Message Off: Stop Warning Message On(Red): Security Sensor On ...

  • Page 242

    Issue 11.0 UNIVERGE SV8100 LED Indication Reference: ON = LED pattern 7 (On). OFF = LED pattern 0 (Off). Rapid Blink = LED pattern 3 (RW). Slow Blink (General Function Level) = LED pattern 5 (IL). Slow Blink (Appearance Function Level) = LED pattern 1 (FL).

  • Page 243: Incoming Virtual Extension Ring Tone Setup

    UNIVERGE SV8100 Issue 11.0 Program 15 : Extension, Basic Setup 15-08 : Incoming Virtual Extension Ring Tone Setup Level: Description Use Program 15-08 : Incoming Virtual Extension Ring Tone Setup to assign a ring tone range (0~4) to incoming virtual extensions assigned to a Virtual Extension key (Program 15-07).

  • Page 244

    Issue 11.0 UNIVERGE SV8100 Table 2-6 Program 15-08 – Incoming Signal Frequency Patterns Incoming Signal Frequency Type Frequency 1 Frequency 2 Modulation Pattern Pattern 1 High 1100 1400 16Hz Middle 16Hz 16Hz Pattern 2 High 1100 1400 Middle Pattern 3...

  • Page 245: Virtual Extension Ring Assignment

    UNIVERGE SV8100 Issue 11.0 Program 15 : Extension, Basic Setup 15-09 : Virtual Extension Ring Assignment Level: Description Use Program 15-09 : Virtual Extension Ring Assignment to assign the ringing options for an extension Virtual Extension Key or Virtual Extension Group Answer Key which is defined in Program 15-07.

  • Page 246: Incoming Virtual Extension Ring Tone Order Setup

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-10 : Incoming Virtual Extension Ring Tone Order Setup Level: Description Use Program 15-10 : Incoming Virtual Extension Ring Tone Order Setup to set the priority (1~4) for the Virtual Extension Ring Tones set in Program 15-08. When Virtual Extension calls ring an extension simultaneously, the tone with the highest order number (e.g., 1) rings.

  • Page 247

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 205...

  • Page 248: Virtual Extension Delayed Ring Assignment

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-11 : Virtual Extension Delayed Ring Assignment Level: Description Use Program 15-11 : Virtual Extension Delayed Ring Assignment to assign the delayed ringing options for an extension Virtual Extension or Virtual Extension Group Answer keys (defined in Program 15-09).

  • Page 249: Conversation Recording Destination For Extensions

    UNIVERGE SV8100 Issue 11.0 Program 15 : Extension, Basic Setup 15-12 : Conversation Recording Destination for Extensions Level: Description Use Program 15-12 : Conversation Recording Destination for Extensions to set the ACI Conversation Recording destination for each extension.  If both Programs 14-09 and 15-12 define a destination, the destination in Program 15-12 is followed.

  • Page 250: Loop Key Data

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-13 : Loop Key Data Level: Description Use Program 15-13 : Loop Key Data to set the Loop Key Data for each terminal. Loop Keys can be Incoming, Outgoing, or both ways. Outgoing Loop Keys use the entry in Item 01.

  • Page 251: Programmable One-touch Keys

    Use Program 15-14 : Programmable One-Touch Keys to define the One-Touch key data for each multiline terminal. For each UNIVERGE SV8100 Wireless telephone to use the Transfer When Out of Range feature, enter the destination number (up to 24 digits) and name (up to 12 characters) into One-Touch bin 10.

  • Page 252: Sip Register Id Setup For Extension

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-16 : SIP Register ID Setup for Extension Level: Description Use Program 15-16 : SIP Register Setup for Extension to define the SIP Register ID for Extensions. Input Data Extension Number...

  • Page 253: Co Message Waiting Indication

    UNIVERGE SV8100 Issue 11.0 Program 15 : Extension, Basic Setup 15-17 : CO Message Waiting Indication Level: Description Use Program 15-17 : CO Message Waiting Indication to set the message waiting LED Flash assignment on each CO line. Input Data...

  • Page 254: Virtual Extension Key Enhanced Options

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-18 : Virtual Extension Key Enhanced Options Level: Description Use Program 15-18 : Virtual Extension Key Enhanced Options to define the operation when a Virtual Extension Key is pressed. Input Data...

  • Page 255

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Program 0 = Do not show 15-09-01 Show Internal Caller Information 15-18-03 1 = Show When set to a 0, internal calls to the virtual extension will not show the name or number of the extension that is calling.

  • Page 256: System Telephone Book Setup For Extension

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-19 : System Telephone Book Setup for Extension Level: Description Use Program 15-19 : System Telephone Book Setup for Extension to set the operations of the Telephone Book for each extension.

  • Page 257: Lcd Line Key Name Assignment

    UNIVERGE SV8100 Issue 11.0 Program 15 : Extension, Basic Setup 15-20 : LCD Line Key Name Assignment Level: Description Use Program 15-20 : LCD Line Key Name Assignment to assigns a name to each LCD Line Key of the SV8100 telephones and ADM option. Up to 13 characters can be assigned.

  • Page 258: Mobile Extension Setup

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-22 : Mobile Extension Setup Level: Description Use Program 15-22 : Mobile Extension Setup to set the system information for the Mobile Extension feature. Input Data Extension Number Up to eight digits...

  • Page 259

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 217...

  • Page 260: Incoming Virtual Extension Large Led Setup

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-23 : Incoming Virtual Extension Large LED Setup Level: Description Use Program 15-23 : Incoming Virtual Extension Large LED Setup to set the color of the large LED, when the Virtual Extension rings.

  • Page 261: Registration Of Standard Sip Terminal

    UNIVERGE SV8100 Issue 11.0 Program 15 : Extension, Basic Setup 15-24 : Registration of Standard SIP Terminal Level: Description Use Program 15-24 : Registration of Standard SIP Terminal to register data in the standard SIP terminal where Register is not used.

  • Page 262: Desi-less Page Setup

    Issue 11.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-25 : DESI-less Page Setup Level: Description Use Program 15-25 : DESI-less Page Setup to define the page of each DESI-less extension. Input Data Extension Number Up to eight digits...

  • Page 263: Power Saving Setup

    UNIVERGE SV8100 Issue 11.0 Program 15 : Extension, Basic Setup 15-27 : Power Saving Setup Level: Description Use Program 15-27 : Power Saving Setup to set the power saving mode for extensions. Input Data Extension Number Up to eight digits...

  • Page 264

    Issue 11.0 UNIVERGE SV8100 2 - 222 Program 15 : Extension, Basic Setup...

  • Page 265: Department Group Basic Data Setup

    Program 16 : Department Group Setup 16-01 : Department Group Basic Data Setup Level: Description Use Program 16-01 : Department Group Basic Data Setup to set the function mode for each department group. There are 64 available Department Program Groups. Input Data Department Group Number 1~64...

  • Page 266

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Last extension is Hunting Mode called and hunting is Set the action taken when a call stopped reaches the last extension in the 1 = Circular Department Group (0 = hunting...

  • Page 267

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Department Calling  SV8100 Programming Manual 2 - 225...

  • Page 268: Department Group Assignment For Extensions

    Issue 11.0 UNIVERGE SV8100 Program 16 : Department Group Setup 16-02 : Department Group Assignment for Extensions Level: Description Use Program 16-02 : Department Group Assignment for Extensions to set the Department Groups. The system uses these groups (64 Department Groups) for Department Calling.

  • Page 269: Secondary Department Group

    UNIVERGE SV8100 Issue 11.0 Program 16 : Department Group Setup 16-03 : Secondary Department Group Level: Description Use Program 16-03 : Secondary Department Group to set a second Department Group for extensions. Up to 16 extensions can be assigned per Department Group.

  • Page 270: Call Restriction Between Department Groups

    Issue 11.0 UNIVERGE SV8100 Program 16 : Department Group Setup 16-04 : Call Restriction Between Department Groups Level: Description Use Program 16-04 : Call Restriction Between Department Groups to set internal calls between members of different Department (Station) groups that can be restricted per group.

  • Page 271: System Options

    Program 20 : System Option Setup 20-01 : System Options Level: Description Use Program 20-01 : System Options to set various system options. Program Input Data Item Related Item Input Data Default Description Program Operator Access 0 = Step Call Set up priority of a call when calling 20-17 Mode...

  • Page 272

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Description Program Mobile Extension 1~64800(sec) Set up the system callback duration 15-22-04 Callback Duration time when ringing the target Mobile Time Extension. Emergency Call 0 = Off...

  • Page 273: System Options For Multiline Telephones

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-02 : System Options for Multiline Telephones Level: Description Use Program 20-02 : System Options for Multiline Telephones to set various system options for multiline telephones. Input Data Item Related...

  • Page 274

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Programming Preselection Time 0~64800 (sec) When a multiline terminal user preselects a line key, the system remembers the preselection for this time. Time and Date Display Mode...

  • Page 275

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Input Data Default Programming Caller ID Display Mode 0 = Name and Number (Both) 1 = Name 2 = Number 0~64800 seconds Dialing Record Display Time Virtual Extension Mode 0 = No...

  • Page 276: System Options For Single Line Telephones

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-03 : System Options for Single Line Telephones Level: Description Use Program 20-03 : System Options for Single Line Telephones to set up various options for single line telephones. Input Data...

  • Page 277

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Input Data Default Program Dial Sending Start Time for SLT or ARS 0~64800 seconds 20-03-03 When ARS or an analog extension user accesses a trunk and dials an outside call, the system waits this time before outdialing the first digit.

  • Page 278: System Options For Virtual Extensions

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-04 : System Options for Virtual Extensions Level: Description Use Program 20-04 : System Options for Virtual Extensions to set up various system options for Virtual Extensions. There are 256 available virtual extension ports.

  • Page 279: Class Of Service For Extensions

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-06 : Class of Service for Extensions Level: Description Use Program 20-06 : Class of Service for Extensions to assign a Class of Service (COS) to an extension. There are 15 Classes of Service that can be assigned. To specify the options in each Class of Service, refer to Programs 20-07 through 20-13.

  • Page 280

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 238 Program 20 : System Option Setup...

  • Page 281: Class Of Service Options (administrator Level)

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-07 : Class of Service Options (Administrator Level) Level: Description Use Program 20-07 : Class of Service Options (Administrator Level) to define the administrator service availability for each extension Class of Service (COS).

  • Page 282

    Issue 11.0 UNIVERGE SV8100 Default Item Input Related Item Data Program COS 15 1~14 Programmable Function Key 0 = Off Programming (Appearance Level) 1 = On 11-11-38 Turn off or on an extension user ability to 20-13-18 program the Appearance function keys using Service Code 752.

  • Page 283

    UNIVERGE SV8100 Issue 11.0 Default Item Input Related Item Data Program COS 15 1~14 Set/Cancel Caller ID Refuse 0 = Off 11-10-33 1 = On Enable/Disable an extension user ability to 11-10-34 set or cancel Caller ID Refuse. Dial-In Mode Switch...

  • Page 284

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 242 Program 20 : System Option Setup...

  • Page 285: Class Of Service Options (outgoing Call Service)

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-08 : Class of Service Options (Outgoing Call Service) Level: Description Use Program 20-08 : Class of Service Options (Outgoing Call Service) to define the outgoing call feature availability for each extension Class of Service (COS).

  • Page 286

    Issue 11.0 UNIVERGE SV8100 Default Item Input Related Item Program Data 01-14 Toll Restriction Dial Block 0 = Off 1 = On Turn off or on an extension ability to use Dial Block. Hotline/Extension Ringdown 0 = Off 1 = On Turn off or on Ringdown Extension for extensions with this COS.

  • Page 287

    UNIVERGE SV8100 Issue 11.0 Default Item Input Related Item Data Program 01-14 Hot Key Pad 0 = Off 1 = On Set The ability of an extension user to make a call by dialing the number without first going off hook.

  • Page 288

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 246 Program 20 : System Option Setup...

  • Page 289: Class Of Service Options (incoming Call Service)

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-09 : Class of Service Options (Incoming Call Service) Level: Description Use Program 20-09 : Class of Service Options (Incoming Call Service) to define the incoming call feature availability for each extension Class of Service (COS).

  • Page 290

    Issue 11.0 UNIVERGE SV8100 Default Item Input Related Item Data Program 01~14 Signal/Voice Call 0 = Off 1 = On 11-11-15, Turn off or on an extension user ability to enable 11-11-16 Handsfree Answerback or Forced Intercom Ringing for their incoming Intercom calls.

  • Page 291: Class Of Service Options (answer Service)

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-10 : Class of Service Options (Answer Service) Level: Description Use Program 20-10 : Class of Service Options (Answer Service) to define the answer feature availability for each extension Class of Service (COS).

  • Page 292

    Issue 11.0 UNIVERGE SV8100 Default Item Input Item Data 01~14 Virtual Extension Off-Hook Answer 0 = Off 1 = On Turn off or on an extension ability to answer an incoming call on a Call Arrival (CAR)/Secondary Incoming Extension (SIE)/Virtual Extension simply by lifting the handset.

  • Page 293: Class Of Service Options (hold/transfer Service)

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-11 : Class of Service Options (Hold/Transfer Service) Level: Description Use Program 20-11 : Class of Service Options (Hold/Transfer Service) to define the Hold and Transfer feature availability for each extension Class of Service (COS).

  • Page 294

    Issue 11.0 UNIVERGE SV8100 Default Item Item Input Data 01~14 Transfer Information Display 0 = Off 1 = On Turn off or on an extension ability for incoming Transfer preanswer display. Group Hold Initiate 0 = Off 1 = On Turn off or on an extension user ability to initiate a Group Hold.

  • Page 295

    UNIVERGE SV8100 Issue 11.0 Default Item Item Input Data 01~14 No Recall 0 = Off 1 = On When set to a (0) OFF, unanswered transferred calls will recall to the station that performed the transfer once the transfer recall timer expires.

  • Page 296

    Issue 11.0 UNIVERGE SV8100 Default Item Item Input Data 01~14 Both Ring Enhancement 0 = Normal 1 = Enhanced 0 = Normal (default) rings on other extension when the other paired extension is busy (not idle). 1 = Enhanced does not ring other extension when the other paired extension is busy (not idle).

  • Page 297: Class Of Service Options (charging Cost Service)

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-12 : Class of Service Options (Charging Cost Service) Level: Description Use Program 20-12 : Class of Service Options (Charging Cost Service) to define the Charging Cost service availability for each extension service class.

  • Page 298

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 256 Program 20 : System Option Setup...

  • Page 299: Class Of Service Options (supplementary Service)

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-13 : Class of Service Options (Supplementary Service) Level: Description Use Program 20-13 : Class of Service Options (Supplementary Service) to define the supplementary feature availability for each extension Class of Service (COS).

  • Page 300

    Issue 11.0 UNIVERGE SV8100 Default Item Related Item Input Data Programming 01~14 Conference 0 = Off 1 = On Turn off or on an extension user ability to initiate a conference or Meet-Me Conference. Privacy Release 0 = Off 1 = On Turn off or on an extension user ability to initiate a Voice Call Conference.

  • Page 301

    UNIVERGE SV8100 Issue 11.0 Default Item Related Item Input Data Programming 01~14 Selectable Display Messaging (Text Messaging) 0 = Off 1 = On Turn off or on an extension user ability to use Selectable Display Messaging. Account Code/Toll Restriction Operator Alert...

  • Page 302

    Issue 11.0 UNIVERGE SV8100 Default Item Related Item Input Data Programming 01~14 Connected Line Identification (COLP) 0 = Off 1 = On Deny Multiple Barge-Ins 0 = Off 1 = On Allow/Deny an extension user from having multiple users Barge into their conversation.

  • Page 303

    UNIVERGE SV8100 Issue 11.0 Default Item Related Item Input Data Programming 01~14 Live Monitor Enabling 0 = Off 1 = On Turn off or on an extension user ability to use Live Monitor. MIC Key Mode while Call Monitoring 0 = Enable (Off)

  • Page 304

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Class of Service  2 - 262 Program 20 : System Option Setup...

  • Page 305: Class Of Service Options For Disa/e&m

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-14 : Class of Service Options for DISA/E&M Level: Description Use Program 20-14 : Class of Service Options for DISA/E&M to enable/disable DISA and tie line Class of Service options. You assign a DISA Class of Service to DISA users in Program 25-09.

  • Page 306

    Issue 11.0 UNIVERGE SV8100 Default Item Input Item Data COS 1~15 0 = Off External Paging 1 = On Enable/Disable a DISA or tie trunk caller ability to use the telephone system External Paging. Direct Trunk Access 0 = Off...

  • Page 307: Ring Cycle Setup

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-15 : Ring Cycle Setup Level: Description Use Program 20-15 : Ring Cycle Setup to define the ringing cycles for each ring type. Input Data Item Ringing Incoming Signal Type...

  • Page 308

    Issue 11.0 UNIVERGE SV8100 Table 2-7 Ringing Cycles Number Ringing Cycle On:2.0 / Off:4.0 On:1.0 / Off:2.0 On:0.5 / Off:0.5 On:0.25 / Off:0.25 On:0.5 / Off:0.5 / On:0.5 / Off:1.5 On:0.25 / Off:0.25 / On:0.25 / Off:5.25 On:0.375 / Off:0.25 / On:0.375 / Off:2.0 On:0.25 / Off:0.125 / On:0.25 / Off:0.125 / On:0.25 / Off:2.0...

  • Page 309: Selectable Display Messages

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-16 : Selectable Display Messages Level: Description Use Program 20-16 : Selectable Display Messages to enter the Selectable Display Messages. There are 20 alphanumeric messages, with up to 24 characters. Use the following chart when programming messages.

  • Page 310

    Issue 11.0 UNIVERGE SV8100 When using DTP or DTU style telephones on the UNIVERGE SV8100 system, not all the same characters are available. Input Data Selectable Display Message Number 01~20 Item Input Data 24 characters Default Number Message IN MEETING UNTIL ##:## MEETING ROOM –...

  • Page 311

    UNIVERGE SV8100 Issue 11.0 Conditions Time value must be followed by two spaces.  Feature Cross Reference Selectable Display Messages  SV8100 Programming Manual 2 - 269...

  • Page 312

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 270 Program 20 : System Option Setup...

  • Page 313: Operator Extension

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-17 : Operator Extension Level: Description Use Program 20-17 : Operator Extension to designate an operator. When an extension user dials 0 or 9 (defined by Program 11-01 Type 5), calls go to the operator selected in this program.

  • Page 314: Service Tone Timers

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-18 : Service Tone Timers Level: Description Use Program 20-18 : Service Tone Timers to set the values for the system service tone timers. Refer to the following chart for a description of each option, its range and default setting.

  • Page 315

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Distinctive Ringing, Tones, and Flash Patterns  SV8100 Programming Manual 2 - 273...

  • Page 316

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 274 Program 20 : System Option Setup...

  • Page 317: System Options For Caller Id

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-19 : System Options for Caller ID Level: Description Use Program 20-19 : System Options for Caller ID to define the system options for the Caller ID feature. Input Data...

  • Page 318

    Issue 11.0 UNIVERGE SV8100 Conditions Edit Caller ID works when Program 20-19-07 and Program 20-19-08 are set.  Calling Party Name for ISDN Trunk works when Program 14-01-24 and Program  15-01-01 are set. Feature Cross Reference Caller ID ...

  • Page 319: Message Setup For Non-caller Id Data

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-20 : Message Setup for Non-Caller ID Data Level: Description Use Program 20-20 : Message Setup for Non-Caller ID Data to define the messages which are displayed when no Caller ID information is received.

  • Page 320

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 278 Program 20 : System Option Setup...

  • Page 321: System Options For Long Conversation

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-21 : System Options for Long Conversation Level: Description Use Program 20-21 : System Options for Long Conversation to define the system options for the Long Conversation feature. Input Data...

  • Page 322

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 280 Program 20 : System Option Setup...

  • Page 323: System Options For Wireless – Dect Service

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-22 : System Options for Wireless – DECT Service Level: Description Use Program 20-22 : System Options for Wireless – DECT Service to define the time the system waits before determining the Wireless – DECT phone is out of range.

  • Page 324

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 282 Program 20 : System Option Setup...

  • Page 325: System Options For Cti

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-23 : System Options for CTI Level: Description Use Program 20-23 : System Options for CTI to define the system options for the CTI feature. Input Data Item Item Input Data...

  • Page 326: Isdn Options

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-25 : ISDN Options Level: Description Use Program 20-25 : ISDN Options to define the ISDN system options. Input Data Item Item Input Data Default Send the Release Message After Subscriber Hangs...

  • Page 327

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default 0 = Disable (Off) Automatic Changing System Clock When Date/ Time Information Element Received 1 = Enable (On) Call Forward Options (Auto Connect Send) 0 = Normal – No...

  • Page 328: Multiplier Changing Co

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-26 : Multiplier Changing CO Level: Description Use Program 20-26 : Multiplier Changing CO to define the Multiplier for charging cost to each extension service class. Input Data Service Class...

  • Page 329: Trunk To Trunk Conversation

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-28 : Trunk to Trunk Conversation Level: Description Use Program 20-28 : Trunk to Trunk Conversation to define system options for Trunk to Trunk Conversation. Input Data Item Related Item...

  • Page 330: Timer Class For Extension

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-29 : Timer Class for Extension Level: Description Use Program 20-29 : Timer Class for Extension to assign the timer class to each extension. There are 16 Classes that can be assigned. You make eight entries for this Program, one for each Night Service Mode.

  • Page 331: Timer Class For Trunks

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-30 : Timer Class for Trunks Level: Description Use Program 20-30 : Timer Class for Trunks to assign the timer class to each trunk. There are 16 Classes that can be assigned. You make eight entries for this Program, one for each Night Service Mode.

  • Page 332: Timer Class Timer Assignment

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-31 : Timer Class Timer Assignment Level: Description Use Program 20-31 : Timer Class Timer Assignment to assign values to the timers on a class of service basis. Input Data...

  • Page 333

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Programming Ring No Answer Alarm Time 0~64800 seconds 60 seconds 22-01-03 If a trunk rings a multiline telephone longer than this time, the system changes the ring cadence. This indicates to the user that the call has been ringing too long.

  • Page 334

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Programming Delayed Call Forwarding Time (Call Forward 0~64800 seconds 10 seconds 24-02-03 No Answer) If activated at an extension, Delayed Call Forwarding occurs after this time. This also sets the time a Transferred call waits at an extension forwarded to Voice Mail before routing to the called extension mailbox.

  • Page 335

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Programming Mobile Extension Answer Time 0 = Immediate 22-01-12 Answer [1~64800(sec)] Mobile Extension Callback Duration Time 1~64800(sec) 22-01-16 Conditions These timers are used when an extension or trunk is assigned to a class from 1 to ...

  • Page 336: Extension's Operator Setting

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-35 : Extension’s Operator Setting Level: Description Use Program 20-35 : Extension’s Operator Setting to assign an extension to an operator group. Input Data Extension Number Up to eight digits...

  • Page 337: Trunk's Operator Setting

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-36 : Trunk’s Operator Setting Level: Description Use Program 20-36 : Trunk’s Operator Setting to assign a trunk to an operator group. Input Data Trunk Port Number 001~200 Item Item...

  • Page 338: Operator Extension Group Setup

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-37 : Operator Extension Group Setup Level: Description Use Program 20-37 : Operator Extension Group Setup to define the operator(s) in the operator group. Input Data Operator Group 1~15 Input Data...

  • Page 339: Operator Group Setting

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-38 : Operator Group Setting Level: Description Use Program 20-38 : Operator Group Setting to set up priority of a call when calling an operator telephone. Input Data Operator Group...

  • Page 340: Watch Mode Setup

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-44 : Watch Mode Setup Level: Description Use Program 20-44 : Watch Mode Setup to set system options for Watch Message. Input Data Operator Group 1~15 Item Item Input Data...

  • Page 341: Remote Watch Setup

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-45 : Remote Watch Setup Level: Description Use Program 20-45 : Remote Watch Setup to configure Remote Monitor settings. Input Data Terminal Item Item Input Data Default Ring Terminal for Remote Monitor...

  • Page 342: Security Sensor Setup

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-46 : Security Sensor Setup Level: Description Use Program 20-46 : Security Sensor Setup to set system Security Sensor options. Input Data Security Sensor Number Item Item Input Data Default...

  • Page 343

    UNIVERGE SV8100 Issue 11.0 Item Item Input Data Default General Contact Detector Circuit Setup 0 = Not Used 1~8 (Detector Circuit Numbers) Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 301...

  • Page 344: Time Pattern Setting For Watch Mode

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-47 : Time Pattern Setting for Watch Mode Level: Description Use Program 20-47 : Time Pattern Setting for Watch Mode to assign the Watch Mode time pattern. Item Item Input Data...

  • Page 345: Time Pattern Setting For Security Sensor

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-48 : Time Pattern Setting for Security Sensor Level: Description Use Program 20-48 : Time Pattern Setting for Security Sensor to assign the Security Sensor time pattern. Item Item Input Data...

  • Page 346: Night Mode Group Assignment For Power Save Group

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-53 : Night Mode Group Assignment for Power Save Group Level: Description Use Program 20-53 : Night Mode Group Assignment for Power Save Group to assign the Night Mode Service Group Number into the Power Save Group.

  • Page 347: Power Supply Mode For Each Power Save Group

    UNIVERGE SV8100 Issue 11.0 Program 20 : System Option Setup 20-54 : Power Supply Mode for each Power Save Group Level: Description Use Program 20-54 : Power Supply Mode for each Power Save Group to assign the Power Saving Mode in each Power Saving group and Night mode.

  • Page 348: Delay Timer For Security Sensor

    Issue 11.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-55 : Delay Timer for Security Sensor Level: Description Use Program 20-55 : Delay Timer for Security Sensor to set the interval for the Sensor Delay Timer. Item Item Input Data...

  • Page 349: System Options For Outgoing Calls

    Program 21 : Outgoing Call Setup 21-01 : System Options for Outgoing Calls Level: Description Use Program 21-01 : System Options for Outgoing Calls to set the system options for Outgoing Call Service. Program Input Data Item Related Item Input Data Default Program Seizure Trunk Line Mode...

  • Page 350

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program Disconnect Time when Dial Tone 0~64800 (sec) not Detected If 14-02-11 is enabled, the system skips over a trunk if dial tone is not detected. This option pertains to calls...

  • Page 351

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Related Item Input Data Default Program Dial E911 Routing Without Trunk 0 = Trunk Access Access Code Required If enabled (1), an extension user can dial 911 (USA only) without first 1 = Trunk Access...

  • Page 352

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Central Office Calls, Placing  2 - 310 Program 21 : Outgoing Call Setup...

  • Page 353: Trunk Group Routing For Extensions

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-02 : Trunk Group Routing for Extensions Level: Description Use Program 21-02 : Trunk Group Routing for Extensions to assign Program 14-06 routes to extensions. Input Data Extension Number Maximum eight digits...

  • Page 354: Trunk Group Routing For Trunks

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-03 : Trunk Group Routing for Trunks Level: Description Use Program 21-03 : Trunk Group Routing for Trunks to set the Trunk Route Table for Automatic External Call Forward. The Route Table is set in Program 14-06.

  • Page 355: Toll Restriction Class For Extensions

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-04 : Toll Restriction Class for Extensions Level: Description Use Program 21-04 : Toll Restriction Class for Extensions to assign a Toll Restriction class to an extension. The details of Toll Restriction are defined in Program 21-05 and 21-06.

  • Page 356: Toll Restriction Class

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-05 : Toll Restriction Class Level: Description to set the system Toll Restriction classes Program 21-05 : Toll Restriction Class (1~15). Input Data Toll Restriction Class Number 1~15 Item Related...

  • Page 357

    UNIVERGE SV8100 Issue 11.0 Item Related Item Input Data Default Description Program 1~4 = Table 1, 2, 6~15 = 0 21-06-07 Restriction Table Set the tables 1~4 when referring to the table set up by 21-06-07. 0 = Disable 3 = 1...

  • Page 358

    Issue 11.0 UNIVERGE SV8100 Default Toll Restriction Class Item 01: International Call Restrict Table 02: International Call Permit Table 03: --- Not Used --- 04: Max. No. Digits Table Assign. 05: Common Permit Table 06: Common Restrict Table 07: Permit Code Table 08: Restrict Code Table 09: Restriction for Common Abbr.

  • Page 359: Toll Restriction Table Data Setup

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-06 : Toll Restriction Table Data Setup Level: Description to set the system Toll Restriction Program 21-06 : Toll Restriction Table Data Setup data. Dial 1-9, 0, , # can be entered in each table.

  • Page 360

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Item Table Input Data Default Description Permit Code Dial Program the Permit Code Tables. If Table 1 4 = No Setting Table the system has Toll Restriction (Up to 12 (table) enabled, users can dial numbers...

  • Page 361

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 319...

  • Page 362: Toll Restriction Override Password Setup

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-07 : Toll Restriction Override Password Setup Level: Description Use Program 21-07 : Toll Restriction Override Password Setup to assign Toll Restriction Override codes to extension ports. Each code must have four digits, using any combination of 0~9, # and .

  • Page 363: Repeat Dial Setup

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-08 : Repeat Dial Setup Level: Description Use Program 21-08 : Repeat Dial Setup to define the automatic Repeat Dial data. Input Data Item Item Input Data Default Repeat Redial Count...

  • Page 364: Dial Block Setup

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-09 : Dial Block Setup Level: Description Use Program 21-09 : Dial Block Setup to define the Dial Blocking Toll Restriction Class and Dial Block Password to be used by the Supervisor extension.

  • Page 365: Dial Block Restriction Class Per Extension

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-10 : Dial Block Restriction Class Per Extension Level: Description Use Program 21-10 : Dial Block Restriction Class Per Extension to define the Toll Restriction Class to each extension when the extension is set for Dial Block Restriction.

  • Page 366: Extension Ringdown (hotline) Assignment

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-11 : Extension Ringdown (Hotline) Assignment Level: Description Use Program 21-11 : Extension Ringdown (Hotline) Assignment to define the Hotline destination number for each extension number. Input Data Extension Number...

  • Page 367: Isdn Calling Party Number Setup For Trunks

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-12 : ISDN Calling Party Number Setup for Trunks Level: Description Use Program 21-12 : ISDN Calling Party Number Setup for Trunks to assign Calling Party Numbers for each trunk (maximum 16 digits per entry). When a call is...

  • Page 368: Isdn Calling Party Number Setup For Extensions

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-13 : ISDN Calling Party Number Setup for Extensions Level: Description Use Program 21-13 : ISDN Calling Party Number Setup for Extensions to assign each extension a Calling Party Number (maximum 16 digits per entry). The calling number is the subscriber number of the dial-in number.

  • Page 369: Walking Toll Restriction Password Setup

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-14 : Walking Toll Restriction Password Setup Level: Description Use Program 21-14 : Walking Toll Restriction Password Setup to assign the password and Toll Restriction Class for Walking Toll Restriction. Each code has six digits, using any combination of 0~9, ...

  • Page 370: Individual Trunk Group Routing For Extensions

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-15 : Individual Trunk Group Routing for Extensions Level: Description Use Program 21-15 : Individual Trunk Group Routing for Extensions to designate the alternate trunk access route accessed when a user dials the Alternate Trunk Route Access Code.

  • Page 371: Trunk Group Routing For Networking

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-16 : Trunk Group Routing for Networking Level: Description Use Program 21-16 : Trunk Group Routing for Networking to assign Program 14-06 routes for a networked system. This is required to seize the trunk in a networked system (Extension in System A tries to make an external call using a trunk in System B).

  • Page 372: Ip Trunk (sip) Calling Party Number Setup For Trunk

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-17 : IP Trunk (SIP) Calling Party Number Setup for Trunk Level: Description Use Program 21-17 : IP Trunk (SIP) Calling Party Number Setup for Trunk set the SIP calling party number for individual trunks.

  • Page 373: Ip Trunk (h.323) Calling Party Number Setup For Extension

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-18 : IP Trunk (H.323) Calling Party Number Setup for Extension Level: Description Use Program 21-18 : IP Trunk (H.323) Calling Party Number Setup for Extension to assign the Calling Party Number for each extension. The assigned number is sent to the exchange when the caller places an outgoing call.

  • Page 374: Ip Trunk (sip) Calling Party Number Setup For Extension

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension Level: Description Use Program 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension to set the SIP calling party number for an individual extension.

  • Page 375: Toll Restriction For Trunks (seized Trunk Basis Setting)

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) Level: Description Use Program 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) to define the toll restriction class to each trunk. The details of toll restriction are defined by PRG 21-05 and 21-06.

  • Page 376: Co Message Waiting Indication – Call Back Settings

    Issue 11.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-22 : CO Message Waiting Indication – Call Back Settings Level: Description Use Program 21-22 : CO Message Waiting Indication – Call Back Settings to define the settings of CO Message Waiting Indication.

  • Page 377: Extended Table Number

    UNIVERGE SV8100 Issue 11.0 Program 21 : Outgoing Call Setup 21-25 : Extended Table Number Level: Description Use Program 21-25 : Extended Table Number to define CLI number to trunk. This Extended Table Number is used only when PRG14-01-38 is set to ‘2’.

  • Page 378

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 336 Program 21 : Outgoing Call Setup...

  • Page 379: System Options For Incoming Calls

    Program 22 : Incoming Call Setup 22-01 : System Options for Incoming Calls Level: Description Use Program 22-01 : System Options for Incoming Calls to define the system options for incoming calls. Program Input Data Item Related Item Input Data Default Description Program...

  • Page 380

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Description Program DID Pilot Call No 0~64800 (sec) Answer Time DID to Trunk to 0~64800 (sec) Trunk no answer timer VRS Waiting 0 = Enable Set up the operation mode for Auto...

  • Page 381: Incoming Call Trunk Setup

    UNIVERGE SV8100 Issue 11.0 Program 22 : Incoming Call Setup 22-02 : Incoming Call Trunk Setup Level: Description Use Program 22-02 : Incoming Call Trunk Setup to assign the incoming trunk type for each trunk. There is one item for each Night Service Mode.

  • Page 382

    Issue 11.0 UNIVERGE SV8100 Feature Cross Reference Central Office Calls, Answering  2 - 340 Program 22 : Incoming Call Setup...

  • Page 383: Trunk Ring Tone Range

    UNIVERGE SV8100 Issue 11.0 Program 22 : Incoming Call Setup 22-03 : Trunk Ring Tone Range Level: Description Use Program 22-03 : Trunk Ring Tone Range to select the ring tone range for the trunk. The trunk uses a ring tone in the range selected when it rings an extension.

  • Page 384

    Issue 11.0 UNIVERGE SV8100 Table 2-8 Program 22-03 – Incoming Signal Frequency Patterns Pattern 6 High 1400Hz 540Hz Middle 760Hz 540Hz 660Hz 540Hz Pattern 7 High 2000Hz 1100Hz 16Hz Middle 2000Hz 540Hz 16Hz 1100Hz 760Hz 16Hz Pattern 8 High 2000Hz...

  • Page 385: Incoming Extension Ring Group Assignment

    UNIVERGE SV8100 Issue 11.0 Program 22 : Incoming Call Setup 22-04 : Incoming Extension Ring Group Assignment Level: Description Use Program 22-04 : Incoming Extension Ring Group Assignment to assign extensions to Ring Groups. Calls ring extensions according to Ring Group programming.

  • Page 386: Incoming Trunk Ring Group Assignment

    Issue 11.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-05 : Incoming Trunk Ring Group Assignment Level: Description Use Program 22-05 : Incoming Trunk Ring Group Assignment to assign trunks to incoming Ring Groups. There are 100 available Ring Groups.

  • Page 387: Normal Incoming Ring Mode

    UNIVERGE SV8100 Issue 11.0 Program 22 : Incoming Call Setup 22-06 : Normal Incoming Ring Mode Level: Description Use Program 22-06 : Normal Incoming Ring Mode to define whether or not an extension should ring for the Normal Incoming Ring Mode.

  • Page 388: Dil Assignment

    Issue 11.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-07 : DIL Assignment Level: Description Use Program 22-07 : DIL Assignment to assign the destination extension or Department Calling Group for each DIL Incoming trunk. A DIL rings an extension directly, without any other Access Map or Ring Group programming.

  • Page 389: Dil/irg No Answer Destination

    UNIVERGE SV8100 Issue 11.0 Program 22 : Incoming Call Setup 22-08 : DIL/IRG No Answer Destination Level: Description For DIL Delayed Ringing, use Program 22-08 : DIL/IRG No Answer Destination to assign the DIL No Answer Ring Group. An unanswered DIL rings this group after the DIL No Answer Time expires (Program 22-01-04).

  • Page 390: Did Basic Data Setup

    Issue 11.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-09 : DID Basic Data Setup Level: Description Use Program 22-09 : DID Basic Data Setup to define the basic setting of Dial-In incoming calls for each trunk group. Input Data...

  • Page 391

    UNIVERGE SV8100 Issue 11.0 Item Item Input Data Default 0 = Disconnect (Cut) T302 Time-out Operation 1 = Transfer (Refer to Program (Only Overlap Receiving Mode) 22-12 : DID Intercept Ring Group on page 2-356.) Conditions None Feature Cross Reference Direct Inward Dialing (DID) ...

  • Page 392: Did Translation Table Setup

    Issue 11.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-10 : DID Translation Table Setup Level: Description Use Program 22-10 : DID Translation Table Setup to specify the size of the DID Translation Tables. There are 2000 Translation Table entries that you can allocate among 20 Translation Tables.

  • Page 393

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Direct Inward Dialing (DID)  SV8100 Programming Manual 2 - 351...

  • Page 394: Did Translation Number Conversion

    Issue 11.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-11 : DID Translation Number Conversion Level: Description Use Program 22-11 : DID Translation Table Number Conversion to specify for each Translation Table entry (2000). The digits received by the system (eight maximum) ...

  • Page 395

    UNIVERGE SV8100 Issue 11.0 Key for Entering Names (Continued) When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad digit . . . When you want to. . .

  • Page 396

    Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default 0 = No Setting Transfer Destination Number 1 1~100 = Incoming Group Transfer Destination Number 2 102 = In-Skin/External Voice Mail 400 – Allow the outside party to dial a or InMail...

  • Page 397

    UNIVERGE SV8100 Issue 11.0 Conditions When the trunk type is set to 3 (DID) in 22-02-01, the DID Transfer Destination for  each DID feature is not supported. This feature is supported only for DID trunks when assigned as VRS.

  • Page 398: Did Intercept Ring Group

    Issue 11.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-12 : DID Intercept Ring Group Level: Description For each DID Translation Table, use Program 22-12 : DID Intercept Ring Group to define the first destination group for DID calls.

  • Page 399

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Direct Inward Dialing (DID)  SV8100 Programming Manual 2 - 357...

  • Page 400: Did Trunk Group To Translation Table Assignment

    Issue 11.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-13 : DID Trunk Group to Translation Table Assignment Level: Description to assign the Program 22-13 : DID Trunk Group to Translation Table Assignment DID Trunk Groups to DID Translation Tables. DID trunks should be in their own group.

  • Page 401: Vrs Delayed Message For Irg

    UNIVERGE SV8100 Issue 11.0 Program 22 : Incoming Call Setup 22-14 : VRS Delayed Message for IRG Level: Description Use Program 22-14 : VRS Delayed Message for IRG (Incoming Group Ring) to define for each incoming ring group the timers, VRS message number and type of tone for VRS Waiting Message.

  • Page 402

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference None 2 - 360 Program 22 : Incoming Call Setup...

  • Page 403: Vrs Delayed Message For Department Group

    UNIVERGE SV8100 Issue 11.0 Program 22 : Incoming Call Setup 22-15 : VRS Delayed Message for Department Group Level: Description Use Program 22-15 : VRS Delayed Message for Department Group to define for each Department (Extension) Group the timers, VRS message number and tone kind for VRS Delayed Message.

  • Page 404

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Department Group  2 - 362 Program 22 : Incoming Call Setup...

  • Page 405: Private Call Refuse Target Area Setup

    UNIVERGE SV8100 Issue 11.0 Program 22 : Incoming Call Setup 22-16 : Private Call Refuse Target Area Setup Level: Description Use Program 22-16: Private Call Refuse Target Area Setup to define Speed Dial group number for Private Call Refuse. Item...

  • Page 406: Dial-in Conversion Table Area Setup For Time Pattern

    Issue 11.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-17 : Dial-In Conversion Table Area Setup for Time Pattern Level: Description Use Program 22-17: Dial-In Conversion Table Area Setup for Time Pattern to define Time Zone and Dial-In Conversion Table (Program 22-11) for Time Pattern.

  • Page 407: Private Call Assignment Setup

    UNIVERGE SV8100 Issue 11.0 Program 22 : Incoming Call Setup 22-18 : Private Call Assignment Setup Level: Description Use Program 22-18: Private Call Assignment Setup to define assignment and incoming ring pattern for Private Calls. Item Item Input Data Default...

  • Page 408: Flexible Ringing By Caller Id Setup

    Issue 11.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-20 : Flexible Ringing by Caller ID Setup Level: Description Use Program 22-20: Flexible Ringing by Caller ID Setup to set flexible ringing by Caller ID per timer pattern mode.

  • Page 409: Call Pickup Groups

    Program 23 : Answer Features Setup 23-02 : Call Pickup Groups Level: Description Use Program 23-02 : Call Pickup Groups to assign extensions to Call Pickup Groups. This program also lets you assign an extension Call Pickup Group Program priority. If two extensions in a group are ringing at the same time, Group Call Pickup intercepts the highest priority extension first.

  • Page 410: Universal Answer/auto Answer

    (defined in Program 14-06). The extension user ringing calls, however, always have priority over calls ringing other co-worker extensions. Refer to the Line Preference feature in the UNIVERGE SV8100 Features and Specifications Manual for more information. Make one entry for each Night Service mode.

  • Page 411

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Line Preference  Night Service  SV8100 Programming Manual 2 - 369...

  • Page 412: Ringing Line Preference For Virtual Extensions

    Issue 11.0 UNIVERGE SV8100 Program 23 : Answer Features Setup 23-04 : Ringing Line Preference for Virtual Extensions Level: Description Use Program 23-04 : Ringing Line Preference for Virtual Extensions to set the off-hook automatic response priority for calls ringing virtual extension keys on a telephone.

  • Page 413: System Options For Hold

    Program 24 : Hold/Transfer Setup 24-01 : System Options for Hold Level: Description Use Program 24-01 : System Options for Hold to define the system options for the Hold feature. Program Input Data Item Related Item Input Data Default Program Hold Recall Time 0~64800 (sec) A call on Hold recalls the extension that...

  • Page 414

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program 0~64800 (sec) 20-11-19 Park Hold Time – Normal A call left parked longer than this time recalls the extension that initially parked Park Hold Time – Extended (Recall)

  • Page 415: System Options For Transfer

    UNIVERGE SV8100 Issue 11.0 Program 24 : Hold/Transfer Setup 24-02 : System Options for Transfer Level: Description Use Program 24-02 : System Options for Transfer to define the system options for the Transfer feature. Input Data Item Related Item Input Data...

  • Page 416

    Issue 11.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program Trunk-to-Trunk Transfer Release Warning 0~64800 (sec) 1800 14-01-25 Tone 20-28-01 20-28-02 Time starts when a trunk begins talking with 20-28-03 another trunk (for example: trunk-to-trunk 24-02-10 transfer, outgoing from trunk, Tandem Trunking).

  • Page 417: Park Group

    UNIVERGE SV8100 Issue 11.0 Program 24 : Hold/Transfer Setup 24-03 : Park Group Level: Description Use Program 24-03 : Park Group to assign an extension to a Park Group. The system allows a total of 64 Park Groups. An extension user can pick up only a call parked in orbit by an extension user in their own group.

  • Page 418: Automatic Trunk-to-trunk Transfer Target Setup

    Issue 11.0 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup Level: Description Use Program 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup to assign the Speed Dialing number bin which should be used as the destination of the Automatic Trunk-to-Trunk Transfer.

  • Page 419: Department Group Transfer Target Setup

    UNIVERGE SV8100 Issue 11.0 Program 24 : Hold/Transfer Setup 24-05 : Department Group Transfer Target Setup Level: Description Use Program 24-05 : Department Group Transfer Target Setup to assign the Speed Dialing bin which is used as the destination of the extension for the Extension Group.

  • Page 420: Fixed Call Forwarding

    Issue 11.0 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-06 : Fixed Call Forwarding Level: Description For each extension/virtual extension port, use Program 24-06 : Fixed Call Forwarding to assign the Fixed Call Forwarding Type (0~4) and the destination extension/virtual extension. For extension ports, the Fixed Call Forwarding destination can be an on- or off-premise extension or a Voice Mail extension.

  • Page 421: Fixed Call Forward Off-premise

    UNIVERGE SV8100 Issue 11.0 Program 24 : Hold/Transfer Setup 24-07 : Fixed Call Forward Off-Premise Level: Description Use Program 24-07 : Fixed Call Forward Off-Premise to assign the Fixed Call Forwarding Off-Premise telephone number for each extension/virtual extension. The Off-Premise destination can have up to 24-digits. A trunk access code (e.g., 9) must be included in the number.

  • Page 422: Call Forward For Centrex

    Issue 11.0 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-08 : Call Forward for Centrex Level: Description Use Program 24-08 : Call Forward for Centrex to assign the Call Forwarding type and Call Forwarding for Centrex telephone number for each extension/virtual extension.

  • Page 423: Call Forward Split Settings

    UNIVERGE SV8100 Issue 11.0 Program 24 : Hold/Transfer Setup 24-09 : Call Forward Split Settings Level: Description Use Program 24-09 : Call Forward Split Settings to assign Call Forwarding Type and the destination number for each extension/virtual extension. The destination can have up to 24 digits, using 0~9, , #, and P (P is a pause used for analog trunks).

  • Page 424

    Issue 11.0 UNIVERGE SV8100 Item Input Data Default Call Forwarding Destination for CTX/PBX for All Call, No Answer: None 0~9, #,  , R, and P (Up to 24 digits) Call Forwarding Destination for CTX/PBX for Busy: None 0~9, #, ...

  • Page 425: Vrs/disa Line Basic Data Setup

    Program 25 : VRS/DISA Setup 25-01 : VRS/DISA Line Basic Data Setup Level: Description Use Program 25-01 : VRS/DISA Line Basic Data Setup to define the basic setting of each VRS/DISA line. Program Input Data Trunk Port Number 001~200 Item Related Item Input Data...

  • Page 426: Did/disa Vrs Message

    Issue 11.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-02 : DID/DISA VRS Message Level: Description Use Program 25-02 : DID/DISA VRS Message to assign the VRS message number to be used as the Automated Attendant Message for each trunk which is assigned as a VRS/DISA.

  • Page 427: Vrs/disa Transfer Ring Group With Incorrect Dialing

    UNIVERGE SV8100 Issue 11.0 Program 25 : VRS/DISA Setup 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing Level: Description Use Program 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing to set what happens to a call when the DISA or Automated Attendant caller dials incorrectly or waits too long to dial.

  • Page 428: Vrs/disa Transfer Ring Group With No Answer/busy

    Issue 11.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy Level: Description Use Program 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy to set the operating mode of each DISA trunk. This sets what happens to the call when the DISA or Automated Attendant caller calls a busy or unanswered extension.

  • Page 429: Vrs/disa Error Message Assignment

    UNIVERGE SV8100 Issue 11.0 Program 25 : VRS/DISA Setup 25-05 : VRS/DISA Error Message Assignment Level: Description Use Program 25-05 : VRS/DISA Error Message Assignment to assign the VRS message number to be used as the Automated Attendant error message. For each VRS/DISA trunk that the VRS answers, enter the VRS message (1~100) the outside caller hears if they dial incorrectly.

  • Page 430: Vrs/disa One-digit Code Attendant Setup

    Issue 11.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-06 : VRS/DISA One-Digit Code Attendant Setup Level: Description Use Program 25-06 : VRS/DISA One-Digit Code Attendant Setup to set up single digit dialing through the VRS. This gives VRS callers single key access to extensions, the company operator, Department Calling Groups and Voice Mail.

  • Page 431

    UNIVERGE SV8100 Issue 11.0 Item Item Input Data Default Up to eight digits No Setting Destination Number Conditions Outside caller may not be able to dial individual extensions or lines, if the same  first digit is defined here. Only one key dialing is supported for extension dialing.

  • Page 432: System Timers For Vrs/disa

    Issue 11.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-07 : System Timers for VRS/DISA Level: Description Use Program 25-07 : System Timers for VRS/DISA to set the value for the system timers which affect DID and DISA. Refer to the following chart for a description of each option, its range and default setting.

  • Page 433

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Input Related Item Default Data Program Long Conversation Warning Tone Time 0~64800 3600 14-01-25 20-28-01 (sec) Determine the time a DISA caller or any trunk-to-trunk 20-28-02 (such as Tandem Trunking) conversation can talk before 20-28-03 the Long Conversation tone is heard.

  • Page 434: Disa User Id Setup

    Issue 11.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-08 : DISA User ID Setup Level: Description Use Program 25-08 : DISA User ID Setup to set the 6-digit DISA password for each user. There are 15 users each with one 6-digit password.

  • Page 435: Class Of Service For Disa Users

    UNIVERGE SV8100 Issue 11.0 Program 25 : VRS/DISA Setup 25-09 : Class of Service for DISA Users Level: Description Use Program 25-09 : Class of Service for DISA Users to set the DISA Class of Service for each user. When a DISA caller enters a password (defined in Program 25-08), the system identifies the user and associates the appropriate DISA Class of Service with the call.

  • Page 436: Trunk Group Routing For Disa

    Issue 11.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-10 : Trunk Group Routing for DISA Level: Description Use Program 25-10 : Trunk Group Routing for DISA to assign the Trunk Group route chosen when a user places a DISA call to the system and dials 9. Set Trunk Group Routing in Program 14-06.

  • Page 437: Disa Toll Restriction Class

    UNIVERGE SV8100 Issue 11.0 Program 25 : VRS/DISA Setup 25-11 : DISA Toll Restriction Class Level: Description For systems that use Toll Restriction, use Program 25-11 : DISA Toll Restriction Class to assign a Toll Restriction Class (1~15) to each DISA user (1~15). The system uses the Toll Restriction Class you enter in Program 21-05 and 21-06.

  • Page 438: Alternate Trunk Group Routing For Disa

    Issue 11.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-12 : Alternate Trunk Group Routing for DISA Level: Description Use Program 25-12 : Alternate Trunk Group Routing for DISA to define the trunk route selected when a DISA caller dials the Alternate Trunk Access Code. The route selected is based on the DISA caller Class of Service, which in turn is determined by the password the caller dials.

  • Page 439: System Option For Disa

    UNIVERGE SV8100 Issue 11.0 Program 25 : VRS/DISA Setup 25-13 : System Option for DISA Level: Description Use Program 25-13 : System Option for DISA to enter the password DISA callers must dial before the system allows them to record, listen to and or erase the VRS messages.

  • Page 440: Disa Transfer Target Setup

    Issue 11.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-15 : DISA Transfer Target Setup Level: Description Use Program 25-15 : DISA Transfer Target Setup to assign a Speed Dial number when a dial tone times-out, or when the wrong number is received and the target extension does not answer or is busy.

  • Page 441: Dud/disa Talkie Base Setup

    UNIVERGE SV8100 Issue 11.0 Program 25 : VRS/DISA Setup 25-16 : DUD/DISA Talkie Base Setup Level: Description Use Program 25-16 : DUD/DISA Talkie Base Setup to assign DUD/DISA timer values. Input Data Talkie Number 1~100 Input Data Item Item Input Data...

  • Page 442

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 400 Program 25 : VRS/DISA Setup...

  • Page 443: Automatic Route Selection Service

    Program 26 : ARS Service 26-01 : Automatic Route Selection Service Level: Description Use Program 26-01 : Automatic Route Selection Service to define the system options for Automatic Route Selection (ARS). Program Input Data Item Related Item Input Data Default Programming ARS Service 0 = Disable (Off)

  • Page 444

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Automatic Route Selection  2 - 402 Program 26 : ARS Service...

  • Page 445: Dial Analysis Table For Ars/lcr

    UNIVERGE SV8100 Issue 11.0 Program 26 : ARS Service 26-02 : Dial Analysis Table for ARS/LCR Level: Description Use Program 26-02 : Dial Analysis Table for ARS/LCR to set pre-transaction tables for selecting Automatic Route Selection (ARS). Service Type 1 (Route to Trunk Group Number) – The number routes to a trunk ...

  • Page 446

    Issue 11.0 UNIVERGE SV8100 Item Related Item Input Data Default Programming Network 0~16 26-12 Specified Parameter Table Conditions  Dial Analysis Tables 401~800 require V7000 (0036) license for them to be followed. Feature Cross Reference Automatic Route Selection  2 - 404...

  • Page 447: Ars Dial Treatments

    UNIVERGE SV8100 Issue 11.0 Program 26 : ARS Service 26-03 : ARS Dial Treatments Level: Description Use Program 26-03 : ARS to assign the 15 Dial Treatments for Dial Treatments automatic ARS dialing translation. Assign Dial Treatments to Service Numbers (Trunk Groups) in Program 26-02.

  • Page 448

    Issue 11.0 UNIVERGE SV8100 Input Data Dial Treatment Table Number 1~15 Item Item Input Data Default Treatment Code 24 characters maximum No Setting Conditions None Feature Cross Reference Automatic Route Selection  2 - 406 Program 26 : ARS Service...

  • Page 449: Ars Class Of Service

    UNIVERGE SV8100 Issue 11.0 Program 26 : ARS Service 26-04 : ARS Class of Service Level: Description Use Program 26-04 : AR to set the ARS Class of Service for an S Class of Service extension. Automatic Route Selection uses ARS Class of Service when determining how to route extension calls.

  • Page 450: Transit Network Id Table

    Issue 11.0 UNIVERGE SV8100 Program 26 : ARS Service 26-11 : Transit Network ID Table Level: Description Use Program 26-11 : Transit Network ID Table to define Transit Network ID for Alternate carrier access, which is referred from Program 26-03.

  • Page 451: Network Specific Parameter Table For Ars

    UNIVERGE SV8100 Issue 11.0 Program 26 : ARS Service 26-12 : Network Specific Parameter Table for ARS Level: Description Use Program 26-12 : Network Specific Parameter Table for ARS to define the Network Specific Parameter Table. Input Data Network Specific Parameter Table...

  • Page 452: Ars Class Of Service For Netlink (dt700)

    Issue 11.0 UNIVERGE SV8100 Program 26 : ARS Service 26-13 : ARS Class of Service for NetLink (DT700) Level: Description Use Program 26-13 : ARS Class of Service for NetLink (DT700) sets an extension’s ARS Class of Service when used for NetLink. Automatic Route Selection uses ARS Class of Service when determining how to route an extension’s calls.

  • Page 453: Dss Console Operating Mode

    Program 30 : DSS/DLS Console Setup 30-01 : DSS Console Operating Mode Level: Description Use Program 30-01 : DSS Console Operating Mode to set the mode of the system DSS Consoles. The entry for this option applies to all the system DSS Program Consoles.

  • Page 454: Dss Console Extension Assignment

    Issue 11.0 UNIVERGE SV8100 Program 30 : DSS/DLS Console Setup 30-02 : DSS Console Extension Assignment Level: Description Use Program 30-02 : DSS Console Extension Assignment to identify which extensions have DSS Consoles connected. Up to 32 different extensions with DSS Consoles can be set up. A single extension ...

  • Page 455: Dss Console Key Assignment

    UNIVERGE SV8100 Issue 11.0 Program 30 : DSS/DLS Console Setup 30-03 : DSS Console Key Assignment Level: Description Use Program 30-03 : DSS Console Key Assignment to customize the key assignments for 60-button DSS Consoles. A DSS Console key can have any function with up to four digits (e.g., extension number or Service Code).

  • Page 456

    Issue 11.0 UNIVERGE SV8100 Function Number List [1] General functional level (00~99) Function Function Additional Data LED Indication Number Not Defined DSS/One-Touch Extension Number or any Red On: Extension Busy Numbers (up to 24 digits) Off: Extension Idle Rapid Blink (Red): DND or Call...

  • Page 457

    UNIVERGE SV8100 Issue 11.0 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Red On: Active External All Call Paging Internal Group Paging Internal Paging Number Red On: Active (01~64) Internal All Call Paging...

  • Page 458

    Issue 11.0 UNIVERGE SV8100 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Rapid Blink (Red): Under Monitored Room Monitoring Slow Blink (Red): Under Monitoring With Room Monitor there are two parties in the monitor, one being monitored and one who is monitoring.

  • Page 459

    UNIVERGE SV8100 Issue 11.0 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Rapid Blink (Red) General Purpose LED 001~100: Indication Rapid Blink (Green) 101~200: 201~300: Red On, Green Rapid Blink Department Incoming Call –...

  • Page 460

    Issue 11.0 UNIVERGE SV8100 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Rapid Blink (Red): Recording Conversation Recording 0 = Conversation recording 1 = Delete, Re-recording 2 = Delete Red On: Set Up for All Calls...

  • Page 461

    UNIVERGE SV8100 Issue 11.0 Function Number List [2] Appearance Function Level ( 00 - 99) (Service Code 752)   Function Function Additional Data LED Indication Number  --- Not Used --- Trunk Key Trunk Number (001~200)   --- Not Used --- --- Not Used --- ...

  • Page 462: Dss Console Alternate Answer

    Issue 11.0 UNIVERGE SV8100 Program 30 : DSS/DLS Console Setup 30-04 : DSS Console Alternate Answer Level: Description Use Program 30-04 : DSS Console Alternate Answer to assign the alternate DSS console station in case off-duty mode is set (by pressing the ALT key on the DSS console).

  • Page 463: Dss Console Lamp Table

    UNIVERGE SV8100 Issue 11.0 Program 30 : DSS/DLS Console Setup 30-05 : DSS Console Lamp Table Level: Description Use Program 30-05 : DSS Console Lamp Table to define the LED patterns for functions on the DSS consoles. Input Data Lamp...

  • Page 464

    Issue 11.0 UNIVERGE SV8100 Table 2-9 LED Patterns for DSS Console Conditions None Feature Cross Reference Direct Station Selection (DSS) Console  2 - 422 Program 30 : DSS/DLS Console Setup...

  • Page 465: Dss Console Ip Terminal Setup

    UNIVERGE SV8100 Issue 11.0 Program 30 : DSS/DLS Console Setup 30-10 : DSS Console IP Terminal Setup Level: Description Use Program 30-10 : DSS Console IP Terminal Setup to set the MAC address for a particular IP DSS Console. This must be done before the console can be associated to the attendant phone.

  • Page 466

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 424 Program 30 : DSS/DLS Console Setup...

  • Page 467: System Options For Internal/external Paging

    Program 31 : Paging Setup 31-01 : System Options for Internal/External Paging Level: Description Use Program 31-01 : System Options for Internal/External Paging to define the system options for Internal/External Paging. Program The system shows the name you program on the telephone display. Use the following chart when entering and editing text.

  • Page 468

    Issue 11.0 UNIVERGE SV8100 Key for Entering Names (Continued) When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad When you want to. . . digit . . .

  • Page 469: Internal Paging Group Assignment

    UNIVERGE SV8100 Issue 11.0 Program 31 : Paging Setup 31-02 : Internal Paging Group Assignment Level: Description Use Program 31-02 : Internal Paging Group Assignment to assign extensions to Internal Paging Groups (i.e., Page Zones). The setting in this program also determines if the Internal Page Group can receive Internal All Call Paging.

  • Page 470: Internal Paging Group Settings

    Issue 11.0 UNIVERGE SV8100 Program 31 : Paging Setup 31-03 : Internal Paging Group Settings Level: Description Use Program 31-03 : Internal Paging Group Settings to assign names to Internal Paging Groups (i.e., Page Zones) and to define the splash tone for Internal Paging.

  • Page 471

    UNIVERGE SV8100 Issue 11.0 Key for Entering Names (Continued) When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad When you want to. . . digit . . .

  • Page 472

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Paging, Internal  2 - 430 Program 31 : Paging Setup...

  • Page 473: External Paging Zone Group

    External Paging group. Users call the External Paging group when broadcasting announcements to the external zone. When programming, the zones on the PGD(2)-U10 ADP are numbers 1~8. On the UNIVERGE SV8100 system, the CD-CP00-US zone is number 9.

  • Page 474: Universal Night Answer/ring Over Page

    Issue 11.0 UNIVERGE SV8100 Program 31 : Paging Setup 31-05 : Universal Night Answer/Ring Over Page Level: Description Use Program 31-05 : Universal Night Answer/Ring Over Page to assign Universal Night Answer ringing to each External Paging zone. For each trunk port, make a separate entry for each External Paging zone.

  • Page 475: External Speaker Control

    UNIVERGE SV8100 Issue 11.0 Program 31 : Paging Setup 31-06 : External Speaker Control Level: Description Use Program 31-06 : External Speaker Control to define the settings for the external speaker using an amplifier. Input Data External Speaker Number Item...

  • Page 476

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Paging, External  2 - 434 Program 31 : Paging Setup...

  • Page 477: Combined Paging Assignments

    UNIVERGE SV8100 Issue 11.0 Program 31 : Paging Setup 31-07 : Combined Paging Assignments Level: Description Use Program 31-07 : Combined Paging Assignments to assign an External Paging Group (0~8) to an Internal Paging Zone (0~64) for Combined Paging. When an extension user makes a Combined Page, they simultaneously broadcast into both the External and Internal Zone.

  • Page 478: Bgm On External Paging

    Issue 11.0 UNIVERGE SV8100 Program 31 : Paging Setup 31-08 : BGM on External Paging Level: Description Use Program 31-08 : BGM on External Paging to set the Background Music option for each External Paging zone. If enabled, the system plays Background Music over the zone when it is idle.

  • Page 479: Door Box Timers Setup

    Program 32 : Door Box and Sensor Setup 32-01 : Door Box Timers Setup Level: Description Use Program 32-01 : Door Box Timers Setup to assign the timers used for the Door Box. Program  The Door Box feature is called Door Phone when programming via WebPro and using a multiline terminal.

  • Page 480: Door Box Ring Assignment

    Issue 11.0 UNIVERGE SV8100 Program 32 : Door Box and Sensor Setup 32-02 : Door Box Ring Assignment Level: Description Use Program 32-02 : Door Box Ring Assignment to assign the extension which rings when a caller presses the associated Door Box call button.

  • Page 481: Door Box Basic Setup

    UNIVERGE SV8100 Issue 11.0 Program 32 : Door Box and Sensor Setup 32-03 : Door Box Basic Setup Level: Description Use Program 32-03 : Door Box Basic Setup to select the chime pattern and gain level for each Door Box. There are six distinctive chime patterns. The chime tones are...

  • Page 482: Door Box Name Setup

    Issue 11.0 UNIVERGE SV8100 Program 32 : Door Box and Sensor Setup 32-04 : Door Box Name Setup Level: Description Use Program 32-04 : Door Box Name Setup to define the name of each Door Box.  The Door Box feature is called Door Phone when programming via WebPro and using a multiline terminal.

  • Page 483: Aci Port Type Setup

    Program 33 : CTA and ACI Setup 33-01 : ACI Port Type Setup Level: Description Use Program 33-01 : ACI Port Type Setup to set the function of each software port on an Analog Communications Interface. Each ACI software port Program can have only one function (input, output or none).

  • Page 484: Aci Department Calling Group

    Issue 11.0 UNIVERGE SV8100 Program 33 : CTA and ACI Setup 33-02 : ACI Department Calling Group Level: Description Use Program 33-02 : ACI Department Calling Group to assign ACI ports to Department Groups. An ACI port can be in only one group.

  • Page 485: E&m Tie Line Basic Setup

    Program 34 : Tie Line Setup 34-01 : E&M Tie Line Basic Setup Level: Description Use Program 34-01 : E&M Tie Line Basic Setup to define the basic settings for each E&M Tie line. Program Input Data Trunk Port Number 001~200 Item Related...

  • Page 486

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Tie Lines  2 - 444 Program 34 : Tie Line Setup...

  • Page 487: E&m Tie Line Class Of Service

    UNIVERGE SV8100 Issue 11.0 Program 34 : Tie Line Setup 34-02 : E&M Tie Line Class of Service Level: Description Use Program 34-02 : E&M Tie Line Class of Service to assign a Class of Service to a Tie line (there are 15 Tie line Classes of Service). The Class of Service options are defined in Program 20-14.

  • Page 488: Trunk Group Routing For E&m Tie Lines

    Issue 11.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-03 : Trunk Group Routing for E&M Tie Lines Level: Description Use Program 34-03 : Trunk Group Routing for E&M Tie Lines to assign the trunk group route 1~8 or 1~100) chosen when a user seizes a Tie Line and dials 9. (Set Trunk Group Routing in Program 14-07.) If the system has Automatic Route...

  • Page 489: E&m Tie Line Toll Restriction Class

    UNIVERGE SV8100 Issue 11.0 Program 34 : Tie Line Setup 34-04 : E&M Tie Line Toll Restriction Class Level: Description Use Program 34-04 : E&M Tie Line Toll Restriction Class to enter a Toll Restriction Class for each Tie Line. There are 15 Toll Restriction Classes which are defined in Programs 21-05 and 21-06.

  • Page 490: Tie Line Outgoing Call Restriction

    Issue 11.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-05 : Tie Line Outgoing Call Restriction Level: Description Use Program 34-05 : Tie Line Outgoing Call Restriction to build a restriction matrix for outgoing trunk calls placed from an inbound trunk (e.g., dialed from a Tie Line).

  • Page 491: Add/delete Digit For E&m Tie Line

    UNIVERGE SV8100 Issue 11.0 Program 34 : Tie Line Setup 34-06 : Add/Delete Digit for E&M Tie Line Level: Description Use Program 34-06 : Add/Delete Digit for E&M Tie Line to set digits that the system should add or delete for Tie Lines.

  • Page 492: E&m Tie Line Timer

    Issue 11.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-07 : E&M Tie Line Timer Level: Description Use Program 34-07 : E&M Tie Line Timer to define the system service tone timers. Input Data Item Item Input Data Default First Digit Pause (E&M Immediate Start)

  • Page 493: Toll Restriction Data For E&m Tie Lines

    UNIVERGE SV8100 Issue 11.0 Program 34 : Tie Line Setup 34-08 : Toll Restriction Data for E&M Tie Lines Level: Description Use Program 34-08 : Toll Restriction Data for E&M Tie Lines to define the toll restriction data for E&M Tie Lines. This data should be defined if Tie Line Toll Restriction is enabled in Program 21-05-13.

  • Page 494: Ani/dnis Service Options

    Issue 11.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-09 : ANI/DNIS Service Options Level: Description Use Program 34-09 : ANI/DNIS Service Options to define the ANI//DNIS service option setup for E&M Class of Service. Input Data Class of Service...

  • Page 495

    UNIVERGE SV8100 Issue 11.0 Default Item Related Name Input Data Program COS 2~15 0 = SPD Table (Program Route Table Setup of Target Dial 13-04-01 13-04-03 13-03) Set how the system uses the route data 22-09-01 1 = DID Table (Program...

  • Page 496

    Issue 11.0 UNIVERGE SV8100 Default Item Related Name Input Data Program COS 2~15 0 = Play Busy or Routing When Destination Busy or No 25-04 Answer Ringback Tone to Caller (Busy/NoAns) Determine how the system handles an ANI/ DNIS call if destination is busy or does not 1 = Route Caller to Ring answer.

  • Page 497: Digits Delete For T1 Ani Assignment

    UNIVERGE SV8100 Issue 11.0 Program 34 : Tie Line Setup 34-10 : Digits Delete for T1 ANI Assignment Level: Description Use Program 34-10 : Digits Delete for T1 ANI Assignment to delete the Information Digits received from the Network on Feature Group D Trunks.

  • Page 498

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 456 Program 34 : Tie Line Setup...

  • Page 499: Smdr Options

    Program 35 : SMDR Account Code Setup 35-01 : SMDR Options Level: Description Use Program 35-01 : SMDR Options to set the SMDR (Station Message Detail Recording) options for each of the eight SMDR ports. Refer to the Program following chart for a description of each option, its range and default setting. Input Data SMDR Port Number Item...

  • Page 500

    Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default 0~65535 (sec) (0 = All) Minimum Call Duration The duration of the call must be at least this time to be included on the SMDR report. Minimum Ring Time (For Incoming...

  • Page 501: Smdr Output Options

    UNIVERGE SV8100 Issue 11.0 Program 35 : SMDR Account Code Setup 35-02 : SMDR Output Options Level: Description Use Program 35-02 : SMDR Output Options to set the SMDR (Station Message Detail Recording) output options for each of the eight SMDR ports. Refer to the following chart for a description of each option, its range and default setting.

  • Page 502

    Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default 0 = Not Displayed Incoming Call 1 = Displayed Enable this option (1) to have the SMDR report include incoming calls. If you disable this option (0), incoming calls do not print.

  • Page 503

    UNIVERGE SV8100 Issue 11.0 Item Item Input Data Default 0 = MSN Number S-Point Terminal Number 1 = Extension Number Security Auto Dialing 0 = No Output 1 = Output 0 = No Output Watch Auto Dialing 1 = Output Mark Virtual Loop 0 = Don’t mark...

  • Page 504: Smdr Port Assignment For Trunk Group

    Issue 11.0 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-03 : SMDR Port Assignment for Trunk Group Level: Description Use Program 35-03 : SMDR Port Assignment for Trunk Group to assign the SMDR port for each trunk group. For each Trunk Group, select the SMDR port where the incoming SMDR information should be sent.

  • Page 505: Smdr Port Assignment For Department Groups

    UNIVERGE SV8100 Issue 11.0 Program 35 : SMDR Account Code Setup 35-04 : SMDR Port Assignment for Department Groups Level: Description Use Program 35-04 : SMDR Port Assignment for Department Groups to assign the SMDR port for each Department Group. For each Department Group, select the SMDR port where the outgoing SMDR information should be sent.

  • Page 506: Account Code Setup

    Issue 11.0 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-05 : Account Code Setup Level: Description to set various Account Code options for an Program 35-05 : Account Code Setup extension Class of Service. Assign a Class of Service to extensions in Program 20-06.

  • Page 507

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Account Codes  SV8100 Programming Manual 2 - 465...

  • Page 508: Verified Account Code Table

    Issue 11.0 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-06 : Verified Account Code Table Level: Description to enter Account Codes into the Program 35-06 : Verified Account Code Table Verified Account Code list. You can enter up to 2000 codes with 3~6 digits, using the characters 0~9 or .

  • Page 509: Not Used

    Program 40 : Voice Recording System 40-01 : Not Used Level: Description to define the basic operation of Program 40-01 : Voice Mail Basic Setup voice mail. Program Input Data Item Item Input Data Default --- Not Used--- Conditions None Feature Cross Reference Voice Mail Integration (Analog) ...

  • Page 510: Voice Prompt Language Assignment For Vrs

    Issue 11.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-07 : Voice Prompt Language Assignment for VRS Level: Description to specify the Program 40-07 : Voice Prompt Language Assignment for VRS language to be used for the VRS prompts.

  • Page 511

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Voice Mail Integration (Analog)  SV8100 Programming Manual 2 - 469...

  • Page 512: Voice Announcement Service Option

    Issue 11.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-10 : Voice Announcement Service Option Level: Description define the system options for Program 40-10 : Voice Announcement Service Option the Voice Announcement feature. Input Data Item Item Input Data...

  • Page 513

    UNIVERGE SV8100 Issue 11.0 Input Data (Continued) Item Item Input Data Default Set VRS Message for Caller ID Refuse 0~101( 0 = No message (VRS Msg CID) 101 = Fixed Assign the VRS Message number to be used as message Caller ID Refuse.

  • Page 514: Preamble Message Assignment

    Issue 11.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-11 : Preamble Message Assignment Level: Description to assign the VRS message Program 40-11 : Preamble Message Assignment number to be used as the Preamble Message for each trunk. When the extension user answers the incoming call, the assigned VRS message is sent to the outside caller.

  • Page 515

    UNIVERGE SV8100 Issue 11.0 Program 40 : Voice Recording System 40-12 : Not Used Level: Description In Program 40-12 : One Digit Access Setup to define the service code a user presses when accessing the Voice Mail. Input Data Dial Digit 0~9, ...

  • Page 516

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 474 Program 40 : Voice Recording System...

  • Page 517: System Options For Acd

    Program 41 : ACD Setup 41-01 : System Options for ACD Level: Description In Program 41-01 : System Options for ACD define the system options for the ACD feature. Program Input Data Item Item Input Data Default  System Supervisory Up to eight digits (0~9, Extension Setting...

  • Page 518: Acd Group And Agent Assignments

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-02 : ACD Group and Agent Assignments Level: Description In Program 41-02 : ACD Group and Agent Assignments, for each ACD extension number, assign an ACD Group (1~64). An ACD Group number is assigned to each Work Period number (1~8).

  • Page 519: Incoming Ring Group Assignment For Acd Group

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-03 : Incoming Ring Group Assignment for ACD Group Level: Description In Program 41-03 : Incoming Ring Group Assignment for ACD Group, for each incoming trunk group set up in Program 22-05, designate which ACD Group (1~64) the trunks should ring for each of the eight Work Periods.

  • Page 520

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Automatic Call Distribution (ACD)  Ring Groups  2 - 478 Program 41 : ACD Setup...

  • Page 521: Acd Group Supervisor

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-04 : ACD Group Supervisor Level: Description For each ACD Group (1~64), use to assign Program 41-04 : ACD Group Supervisor the group supervisor extension and operating mode. Operating modes are: 0 = Supervisor extension does not receive ACD Group calls.

  • Page 522: Acd Agent Work Schedules

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-05 : ACD Agent Work Schedules Level: Description to set up the Work Schedules for Program 41-05 : ACD Agent Work Schedules ACD Agents and Groups. For each ACD Work Schedule (1~4), designate the start and stop times for each of the eight Work Periods.

  • Page 523: Trunk Work Schedules

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-06 : Trunk Work Schedules Level: Description to set up the Work Schedules for trunks. Program 41-06 : Trunk Work Schedules For each Work Schedule (1~4), designate the start and stop times for each of the eight Work Periods.

  • Page 524: Acd Weekly Schedule Setup

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-07 : ACD Weekly Schedule Setup Level: Description to assign the four Work Schedules Program 41-07 : ACD Weekly Schedule Setup (1~4) to days of the week. The assignments you make in this program apply to both the ACD Agent Work Schedules (Program 41-05) and the Trunk Work Schedules (Program 41-06).

  • Page 525: Acd Overflow Options

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-08 : ACD Overflow Options Level: Description For each ACD Group (1~64), use to assign the Program 41-08 : ACD Overflow Options overflow mode (0~9), destination and announcement message types. Delay Announcement functions are not available for ACD pilot number calls.

  • Page 526

    Issue 11.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Automatic Call Distribution (ACD)  2 - 484 Program 41 : ACD Setup...

  • Page 527: Acd Overflow Table Setting

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-09 : ACD Overflow Table Setting Level: Description Use Program 41-09 : ACD Overflow Table Setting to define the ACD group to which a call is transferred when overflow occurs. Input Data ACD Group No.

  • Page 528: Aci Delay Announcement

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-10 : ACI Delay Announcement Level: Description to define the ACI port number to be Program 41-10 : ACI Delay Announcement used for the delay announcement. This program is activated when the delay announcement source and options are assigned as ACI in Program 41-08-03.

  • Page 529: Vrs Delay Announcement

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-11 : VRS Delay Announcement Level: Description to assign the VRS message number to Program 41-11 : VRS Delay Announcement use as the message source for the 1st and 2nd Delay Announcement Messages.

  • Page 530

    Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default 0 = Disable Queue Depth Announcement 1 = After 1st (1st) Input when the Queue Depth Announcement is played. 2 = After 2nd (2nd) 3 = After 1st and 2nd (1st and 2nd)

  • Page 531: Night Announcement Setup

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-12 : Night Announcement Setup Level: Description Use Program 41-12 : Night Announcement Setup to define the night announce voice resource and sending time for each ACD group. Night announcement availability depends on the setting in Program 41-03-02. The night announcement function is not available for ACD pilot number calls.

  • Page 532: Vrs Message Number For Night Announcement

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-13 : VRS Message Number for Night Announcement Level: Description Use Program 41-13 : VRS Message Number for Night Announcement to define the VRS message number to use as the night announcement. This program is activated when the night announcement source is assigned as VRS in Program 41-12-01.

  • Page 533: Acd Options Setup

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-14 : ACD Options Setup Level: Description Use Program 41-14 : ACD Options Setup to set various options for ACD Groups. When you set an option for an ACD Group, the setting is in force (if applicable) for all agents in the group.

  • Page 534

    Issue 11.0 UNIVERGE SV8100 Item Item Input Data Default Automatic Off Duty for SLT 0 = No change to Off Duty mode 1 = Change to Off Duty mode Enable/Disable Automatic Off Duty automatically (Skip) (rest) mode for agents with SLT.

  • Page 535

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Automatic Call Distribution (ACD)  SV8100 Programming Manual 2 - 493...

  • Page 536: Acd Queue Alarm Information

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-15 : ACD Queue Alarm Information Level: Description Use Program 41-15 : ACD Queue Alarm Information to assign the options for Audible Indication for Log Out/Off Duty mode for each ACD group.

  • Page 537

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Automatic Call Distribution (ACD)  SV8100 Programming Manual 2 - 495...

  • Page 538: Acd Threshold Overflow

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-16 : ACD Threshold Overflow Level: Description Use Program 41-16 : ACD Threshold Overflow to define the value of the ACD threshold call overflow and the mode for each ACD group.

  • Page 539: Acd Login Mode Setup

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-17 : ACD Login Mode Setup Level: Description to define the ACD login mode for each Program 41-17 : ACD Login Mode Setup extension. If the AIC Login Mode is enabled, set the AIC Login and AIC Logout service codes for the AIC members in Program 11-13-08 and 11-13-09.

  • Page 540: Acd Agent Identity Code Setup

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-18 : ACD Agent Identity Code Setup Level: Description to define the ACD Agent Identity Program 41-18 : ACD Agent Identity Code Setup Code Table. Input Data AIC Table No. 001~512...

  • Page 541

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 499...

  • Page 542: Acd Voice Mail Delay Announcement

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-19 : ACD Voice Mail Delay Announcement Level: Description Use Program 41-19 : ACD Voice Mail Delay Announcement to assign VM8000 InMail Master Mailboxes (PRG 47-03) as ACD Delay Announcement Mailboxes.

  • Page 543

    UNIVERGE SV8100 Issue 11.0 Item Item Input Data Default 0 ~ 64800 (sec) Delay Message Interval Time Set the time for the interval between the Delay Messages. Conditions None Feature Cross Reference None SV8100 Programming Manual 2 - 501...

  • Page 544: Acd Queue Display Settings

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-20 : ACD Queue Display Settings Level: Description to assign the options for the ACD Program 41-20 : ACD Queue Display Settings Queue Status Display feature. This program allows the Queue Status Display, and causes an alarm to sound, when the parameters in this program are met.

  • Page 545

    UNIVERGE SV8100 Issue 11.0 Input Data ACD Group No. 01~64 Item Item Input Data Default Number of Calls in Queue 0 = No Display, 1~200 Set the number of calls that can accumulate in the ACD queue before the Queue Status Display (and optional queue alarm) occurs.

  • Page 546: Acd Login Id Setup

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-21 : ACD Login ID Setup Level: Description to assign the Login ID code to Skill Table Program 41-21 : ACD Login ID Setup used for ACD Skill Based Routing. Input Data ACD Group No.

  • Page 547: Acd Skill Based Routing Setup

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-22 : ACD Skill Based Routing Setup Level: Description to assign if the ACD Group can Program 41-22 : ACD Skill Based Routing Setup use or not use Skill Based Routing.

  • Page 548: Acd Skill Table Setup

    Issue 11.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-23 : ACD Skill Table Setup Level: Description to assign the skill level per table for each Program 41-23 : ACD Skill Table Setup ACD Group. Input Data ACD Group No.

  • Page 549: Caller Id Marking Setup

    UNIVERGE SV8100 Issue 11.0 Program 41 : ACD Setup 41-24 : Caller ID Marking Setup Level: Description to assign Enable/Disable the availability Program 41-24 : Caller ID Marking Setup of setting that the ACD Agent can mark the originator caller ID, system base.

  • Page 550

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 508 Program 41 : ACD Setup...

  • Page 551: System Options For Hotel/motel

    Program 42 : Hotel Setup 42-01 : System Options for Hotel/Motel Level: Description Use Program 42-01 : System Options for Hotel/Motel to assign the system options for Hotel/Motel Service. Program Input Data Item Item Input Data Default Answering Message Mode for Wake 0 = MOH (Hold Time) Up Call (Hotel Mode) 1 = VRS Message...

  • Page 552

    Issue 11.0 UNIVERGE SV8100 Refer to the tables below for valid status code changes when Program 42-01-06 is enabled or disabled. Valid Room Status Changes when Program 42-01-06 is set to 1 (Enabled) Code  Code # Change Code 1 Code 2 Code 3 Code 4 Code 5 Code 6 Code 7...

  • Page 553

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Hotel/Motel  SV8100 Programming Manual 2 - 511...

  • Page 554: Hotel/motel Telephone Setup

    Issue 11.0 UNIVERGE SV8100 Program 42 : Hotel Setup 42-02 : Hotel/Motel Telephone Setup Level: Description Use Program 42-02 : Hotel/Motel Telephone Setup to define the basic operation of the Hotel/Motel extensions. Input Data Extension Number Up to eight digits Item No.

  • Page 555

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Hotel/Motel  SV8100 Programming Manual 2 - 513...

  • Page 556: Class Of Service Options (hotel/motel)

    Issue 11.0 UNIVERGE SV8100 Program 42 : Hotel Setup 42-03 : Class of Service Options (Hotel/Motel) Level: Description Use Program 42-03 : Class of Service Options (Hotel/Motel) to set the Hotel/Motel Class of Service (COS) options. Assign Class of Service to extensions in Program 42-02 : Hotel/Motel Telephone Setup.

  • Page 557

    UNIVERGE SV8100 Issue 11.0 Default Item Input Item Data Class Class 02~15 Wake Up Call Setting for Own Extension 0 = Off 1 = On Change Room Status for Own Extension 0 = Off 1 = On SLT Room Monitor...

  • Page 558: Hotel Mode One-digit Service Codes

    Issue 11.0 UNIVERGE SV8100 Program 42 : Hotel Setup 42-04 : Hotel Mode One-Digit Service Codes Level: Description Use Program 42-04 : Hotel Mode One-Digit Service Codes to set up the Hotel Mode one-digit service codes which are assigned in 42-02-01. For each Department Calling Group (1~64), you enter the destination for each single digit code (1~9, 0, ...

  • Page 559: Hotel Room Status Printer

    UNIVERGE SV8100 Issue 11.0 Program 42 : Hotel Setup 42-05 : Hotel Room Status Printer Level: Description Use Program 42-05 : Hotel Room Status Printer to set the CTA port to output the Hotel Data (Check-Out sheet, Room Status, etc.) and the output options for the Hotel/ Motel feature.

  • Page 560: Pms Service Setting

    Issue 11.0 UNIVERGE SV8100 Program 42 : Hotel Setup 42-06 : PMS Service Setting Level: Description Use Program 42-06 : PMS Service Setting to set the PMS integration settings when using PMS-U10 and PMS feature. Input Data Item Item Input Data...

  • Page 561

    UNIVERGE SV8100 Issue 11.0 Conditions None Feature Cross Reference Hotel/Motel  SV8100 Programming Manual 2 - 519...

  • Page 562: Pms Restriction Level Conversion Table

    Issue 11.0 UNIVERGE SV8100 Program 42 : Hotel Setup 42-07 : PMS Restriction Level Conversion Table Level: Description Use Program 42-07 : PMS Restriction Level Conversion Table to change the default Toll Restriction class on check in for a room (PRG 42-02-02).

  • Page 563: Flexible Setup For Room Status

    UNIVERGE SV8100 Issue 11.0 Program 42 : Hotel Setup 42-09 : Flexible Setup for Room Status Level: Description Use Program 42-07 : Flexible Setup for Room Status to enable dial room status codes. Note the code definitions only apply to the system itself. When sending room status messages to the PMS Application, the status codes are always sent as defined in the PMS Developer Guide.

  • Page 564

    Issue 11.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 522 Program 42 : Hotel Setup...

  • Page 565: System Options For Ars/f-route

    Program 44 : ARS/F-Route Setup 44-01 : System Options for ARS/F-Route Level: Description to define the system Program 44-01 : System Options for ARS/F-Route options for the ARS/F-Route feature. Program Input Data Item Item Input Data Default ARS/F-Route Time Schedule 0 = Not Used 1 = Used If this option is set to 0, the F-Route table selected is...

  • Page 566: Dial Analysis Table For Ars/f-route Access

    Issue 11.0 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-02 : Dial Analysis Table for ARS/F-Route Access Level: Description to set the Program 44-02 : Dial Analysis Table for ARS/F-Route Access Pre-Transaction Table for selecting ARS/F-Route. Input Data Dial Analysis Table Number...

  • Page 567

    UNIVERGE SV8100 Issue 11.0 Item Item Input Data Default 1 = Delete Digit = 0~255 (255 Additional Data : Delete All Digits) For the Service Type selected in 44-02-02, enter 2 = 0~500 the additional data required. (0 = No Setting) ...

  • Page 568: Dial Analysis Extension Table

    Issue 11.0 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-03 : Dial Analysis Extension Table Level: Description When Program 44-02-02 is set to type 3, use Program 44-03 : Dial Analysis Extension Table to set the dial extension analysis table. These tables are used when the analyzed digits must be more th