Description It configures the disposition code name which must match one of the names configured on BroadWorks.
Permitted
String within 99 characters
Values
Default
Blank
Parameter account.X.supervisor_info_code.Y
Description It configures the supervisor number.
Permitted
Integer from 1 to 2147483647
Values
Default
Blank
Parameter account.X.supervisor_info_code_name.Y
Description It configures the supervisor name.
Permitted
String within 99 characters
Values
Default
Blank
Parameter account.X.call_center.call_info_enable
Description It enables or disables the call center call information feature.
Permitted
0-Disabled
1-Enabled
Values
Default
0
Parameter account.X.call_center.show_call_info_time
Description It configures the interval (in seconds) to specify how long the call center call information displays.
Permitted
Integer from 1 to 86400
Values
Default
30
Parameter account.X.call_center.disp_code_enable
Description It enables or disables the disposition code feature.
Permitted
0-Disabled
Values
1-Enabled
Default
0
Parameter account.X.call_center.trace_enable
Description It enables or disables the customer originated trace feature.
0-Disabled
Permitted
Values
1-Enabled, it is used to trace the origin of an obscene, harassing, or threatening call.
Default
0
Parameter account.X.call_center.emergency_enable
Description It enables or disables the emergency escalation feature.
Permitted 0-Disabled
[1][2]
<MAC>.cfg
[1][2]
<MAC>.cfg
[1]
<MAC>.cfg
[1]
<MAC>.cfg
[1]
<MAC>.cfg
[1]
<MAC>.cfg
[1]
<MAC>.cfg
Configuration Parameters
493