Optional Group Features
Group Calling Member Assignments
Use this procedure to assign or remove an extension from a calling group. A
calling group is used to direct calls to a group of people who all handle the
same type of call. A single extension number is assigned to the group and is
used by both inside and outside callers to reach the group.
To reassign an extension to a new calling group, you must remove it from its old
group before programming the new assignment.
NOTES:
1. If a linear hunting pattern is indicated on the back of the system planning
form (6d), be sure to assign extensions to the group in the exact order
that they are shown on the form. The system searches for an available
member in the order in which you assign the extensions to the group.
2. A maximum of 32 calling groups with a maximum of 20 extensions per
group is allowed,
3. An extension can belong to only one calling group. A QCC cannot be a
member of a calling group. The delay announcement device should not
be programmed as a calling group member.
4. The extension status feature must be set to the Calling Group or CMS
mode before you assign members to the group. See "Extension Status. "
Summary: Group Calling Member Assignments
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
System manager
All
Not required
Form 7c, Group Coverage
Not applicable
Extension numbers
Yes
No
Extensions → More → Grp Calling → Members → Dial
calling group ext. no. → Enter → Dial ext. no. → Enter →
Exit → Exit → Exit
[ F6 ] → [ PgUp ] → [ F4 ] → [ F9 ] → Type calling group ext. no. → [ F10 ]
→ Type ext. no. → [ F10 ] → [ F5 ] → [ F5 ] → [ F5 ]
Common Administrative Procedures
3–113
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