AT&T MERLIN LEGEND Release 3.0 System Programming Manual page 156

QCC Optional Features
Queue over Threshold
Use this procedure to specify the maximum number of calls (threshold) in the
QCC queue before system operators are notified with a tone that the threshold
has been reached or exceeded. If the threshold is set to O, operators are not
notified.
Summary: Queue over Threshold
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
Procedure: Queue over Threshold
Console Display/Instructions
Select the Operator menu.
1
System Programming:
Make a selection
Extensions
System
Options
SysRenumber
Operator Tables
AuxEquip
LinesTrunks
Exit Night Srvce
2 Select Queued CalL
System Operator:
Make a selection
Positions
Queued Call
Hold Timer
DLC Hold
Exit
3–34
Common Administrative Procedures
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
0
0 to 99
No
No
Operator → Queued Call → Threshold → Drop → Dial no. of
calls → Enter → Exit → Exit
[ F3 ] → [ F2 ] → [ F3 ] → [ Alt ] + [ P ] → Type no. of calls → [ F10 ] → [ F5 ]
→ [ F5 ]
Additional Information
>
PC
[ F3 ]
[ F2 ]