AT&T MERLIN LEGEND Release 3.0 System Programming Manual page 174

QCC Optional Features
Position Busy Backup
Use this procedure to designate or remove the calling group to provide the
backup position for the QCC queue. The specified calling group will receive
incoming calls when all QCC operator positions are in position-busy mode.
Position Busy Backup is programmed for the QCC queue rather than for
individual QCC operator positions. The calling group designated as the QCC
queue backup serves as the backup for the Remote Access feature and as
backup when the QCC is being used as the system programming console.
Only one Position Busy Backup can be programmed per system.
Summary: Position Busy Backup
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
Procedure: Position Busy Backup
Console Display/Instructions
1 Select the Operator menu.
System Programming:
Make a selection
System Extensions
Options
SysRenumber
Operator Tables
AuxEquip
LinesTrunks
NightSrvce
Exit
3–52
Common Administrative Procedures
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
No backup
Calling group number
No
No
Operator → Queued Call → More → QCC Backup → Drop →
Dial ext. number → Enter or Delete → Exit → Exit
[ F3 ] → [ F2 ] → [ PgUp ] → [ F1 ] → [ Alt ] + [ P ] → Type ext. number →
[ F10 ] or [ F8 ] → [ F5 ] → [ F5 ]
Additional Information
>
PC
[ F3 ]