AT&T MERLIN LEGEND Release 3.0 System Programming Manual page 547

QCC Optional Features
Queue over Threshold
Use this procedure to specify the maximum number of calls (threshold) in the
QCC queue before system operators are notified with a tone that the threshold
has been reached or exceeded. If the threshold is set to O, operators are not
notified.
Summary: Queue over
Programmable
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
Elevate Priority
Use this procedure to specify the length of time before calls waiting in the QCC
queue are automatically reprioritized to a higher level. If priority is set to 0, calls
are not prioritized.
Summary: Elevate Priority
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Threshold
by System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
0
0 to 99
No
No
Operator → Queued Call → Threshold → Drop → Dial no. of
calls → Enter → Exit → Exit
[ F3 ] → [ F2 ] → [ F3 ] → [ Alt ] + [ P ] → Type no. of calls → [ F10 ] → [ F5 ]
→ [ F5 ]
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
0 seconds
0 and 5 to 30 seconds
No
No
Programming Procedures
4-197