Library Troubleshooting - Spectra Logic T-Series Spectra T50e User Manual

Library Troubleshooting

This chapter describes troubleshooting procedures and suggestions for
resolving problems you might encounter when operating the library and
its tape drives. Try these troubleshooting procedures as appropriate before
you open a support ticket using AutoSupport or otherwise contact
SpectraGuard Technical Support.
Note: Knowledgebase-For additional suggestions or for
troubleshooting problems that are not covered in this guide,
search Spectra Logic's online Technical Support Knowledge Base
located at www.spectralogic.com/knowledgebase.
The library troubleshooting procedures in this chapter are divided into the
following categories:
Task
Check Screen Messages
BlueScale Hardware Health Monitoring
Host Behavior with Media Compatibility
Check the Library Firmware Versions
Check Component Firmware Versions
Capture Traces
Restore a Saved Configuration
Restoring From an Auto-Save Configuration File
Chapter 10
185
Described on...
page 186
page 187
page 189
page 190
page 191
page 192
page 194
page 195