Capture Traces - Spectra Logic T-Series Spectra T50e User Manual

Chapter 10 — Library Troubleshooting
4. Select Run. The Utility Results screen displays
5. Email this information to SpectraGuard Technical Support (see
C T
APTURE RACES
Spectra Logic uses traces to help diagnose problems with the library. You
only need to capture traces when instructed to do so by SpectraGuard
Technical Support.
Emailing Trace Results If you plan to email trace results directly from the
library, make sure that you have already set up those recipients as mail
users (see
Saving Trace Results to USB If you plan to save trace results to USB, you
must plug the USB storage device into the LCM before running the trace
(see
USB option is not available. You can, however, still save trace results to the
LCM compact flash card. You can also just view the results without saving
them.
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User Guide
If you wish to send a copy of the results to a mail user or save a copy to
a USB device, select the appropriate option and select Run.
list of the firmware levels for all installed components.
Figure 158 The Utility Results screen.
Contacting Spectra Logic on page
Configuring Mail Users on page
Figure 10 on page 27). If a USB storage device is not plugged in, the
(Figure 157), showing a
6) for advanced troubleshooting.
84).
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