Spectra Logic T-Series Spectra T50e User Manual page 137

5. Select Next. The Contact Information screen displays.
6. Select Next. The System Information screen displays
7. Select the mail recipient(s) from the Mail To choices presented. Only
December 2008
The Customer/Contract Number for the library is an alpha-numeric
string of exactly six (6) characters.
Note:
Make sure to fill in all of the required fields in each of the
following screens. You cannot advance to the next screen if
required information is missing.
Figure 110 AutoSupport Contact Information screen.
Enter the information for your contact person in the fields provided.
This information determines how Spectra Logic contacts this person.
Figure 111 AutoSupport System Information screen.
Enter information about your library's operating environment and
backup software in the fields provided and select Next.
mail recipients that have previously been configured are listed.
yourname@yourcompany.com
Figure 112 AutoSupport Level 1 Mail Users screen.
You must select autosupport@spectralogic.com if you want to
Note:
send AutoSupport ticket requests SpectraGuard Support. This
mail recipient is only used to open support tickets. It cannot be
selected to receive auto-generated messages.
Configure AutoSupport
(Figure 111).
Spectra T50e library
137