Spectra Logic T-Series Spectra T50e Hardware Replacement Manual

Spectra Logic T-Series Spectra T50e Hardware Replacement Manual

Library control module replacement instructions
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Spectra T50e
Library Control Module
Replacement Instructions
PN 90970024 Revision A

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Summary of Contents for Spectra Logic T-Series Spectra T50e

  • Page 1 Spectra T50e Library Control Module Replacement Instructions PN 90970024 Revision A...
  • Page 2: Contacting Spectra Logic

    LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, BOTH OF WHICH ARE EXPRESSLY DISCLAIMED. In no event shall Spectra Logic be liable for any loss of profits, loss of business, loss of use or data, interruption of business, or for indirect, special, incidental or consequential damages of any kind, even if Spectra Logic has been advised of the possibility of such damages arising from any defect or error.
  • Page 3: Before You Begin

    Replacing the Library Control Module These instructions describes how to replace the T50e Library Control Module (LCM). The library contains a single LCM, which provides the logic and circuitry to control the robotics and display the user interface on the library’s touch screen. The LCM includes an embedded web server to provide remote access to the user interface through the Remote Library Controller (RLC) using a standard web browser.
  • Page 4: Continuing Backups

    Guide. The saved configuration can be used to restore a lost configuration. If you previously saved the library configuration on a USB storage device or uploaded it to a file on your computer, locate the most current configuration file before beginning the replacement procedure.
  • Page 5: Encryption Keys

    Option Keys 1. Select Configuration > Option Keys. The Option Keys screen appears. 2. Write down all of the 15-character alphanumeric keys. Encryption Keys This information is only needed if you have enabled encryption in a partition in the library. 1.
  • Page 6: Partition Settings

    Replacing the Library Control Module Spectra Logic recommends saving the key to a USB device as it allows he library to verify that the save completed successfully by using the Check Key Files option. If you plan to save the key to a USB device, plug the USB device into the LCM before proceeding (see Figure 1).
  • Page 7: Network Information

    Name of each partition Number of storage slots for each partition Number of drives for each partition Which tape drive acts as the “exporter” for the library Which tape drives, their physical location or their designation are configured for each partition Network Information 1.
  • Page 8 Replacing the Library Control Module 2. Select Edit to see more details, including the SMTP IP address, and write down the information. 3. Note which users receive which notifications (error, fatal, warning, and info). AutoSupport Log (ASL) Profile Gather the ASL information for each profile. Do not attempt to make any changes at this time;...
  • Page 9 General Library Information Select Configuration -> Settings -> to gather the general library settings. Users and Passwords 1. Select Security -> Edit Users -> Edit to gather the user settings. 2. Write down the user name, user type, and password of each user. Passwords are not shown, so write down the passwords, if they are known.
  • Page 10 Replacing the Library Control Module 1. Select Maintenance > Auto Support. The Auto support screen appears. 2. Select Send Log Set and Select the appropriate profile. 3. Select Create a new support ticket and select Next. 4. Use the keyboard to enter a description of the problem in the box. A description must be entered before the library allows you to continue.
  • Page 11 5. Preview the Profile Information and select Next. Do not attempt to make any changes at this time; record any desired changes to implement after the replacement procedure is complete. 6. The Summary page displays. 7. Save the information using one of these options: Save to a USB device, if possible (this is the recommended method) Important! Verify that all of the information that you saved to the USB device is available on the device before proceeding.
  • Page 12 Replacing the Library Control Module 1. Select Maintenance > AutoSupport > Send Log Set > Next > (through the screens to the Profile Info screen) > Override button to view the information for each heading. 2. Make a note of all of the information (especially your contract number).
  • Page 13: Replacing The Lcm

    Figure 3 Remove the screws securing the LCM to the chassis. 4. Grasp the thumb screws and pull the LCM directly toward you to slide it out of the chassis. 5. Set the LCM aside for return to Spectra Logic. Replacing the LCM Power button...
  • Page 14 1. Remove the new LCM from the packaging. Note: Keep the packaging to return the old LCM to Spectra Logic. 2. Slide the new LCM into the empty slot. a. Align the two edges of the LCM card with the guide slots in the chassis.
  • Page 15: Restoring The Library Configuration

    Spectra T50e Library User Guide for detailed information about performing firmware upgrades. The LCM must reboot after a firmware upgrade, which will interrupt backups. 6. Package the old LCM and ship it to Spectra Logic as described in Returning Components on page 77. Restoring the Library Configuration After the library restarts, restore the partition definitions and library configuration settings using one of the following methods.
  • Page 16 Replacing the Library Control Module Via Flash Card—If SpectraGuard Support directs you to do so, remove the card from the LCM you replaced and install it in the new LCM flash card slot (see Figure 1). Via the Remote Library Controller (RLC)—Re-enter the partition configurations and other library configuration settings as described below.
  • Page 17 4. Scroll through the options and select the one that is most suitable for your situation: Option Use this option to... Restore Configuration Restore the configuration from the last firmware update. from Checkpoint Upload Backup Upload a configuration file that you previously saved on a computer to a temporary location in the library memory.
  • Page 18: Restarting Backups

    Spectra Logic recommends that you always store a copy of the current library configuration on a USB device. Any time you make a change to a partition parameter, the library asks you to save the configuration change to a USB device; Spectra Logic recommends taking advantage of this feature.
  • Page 19 2. Fold the bag snugly around the component and tape it closed (see Figure 3). Figure 5 Wrap the component in an anti-static bag (generic component shown). 3. Place the bottom air cushion, plastic side up, in the shipping box. 4.
  • Page 20: Shipping Rma Returns

    1. Before you ship a component back to Spectra Logic, obtain a Return Materials Authorization (RMA) number from a SpectraGuard Technical Support representative. Spectra Logic needs this number to identify the part on its arrival.

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