Chapter 13. Library Troubleshooting - Spectra Logic T-Series Spectra T950 User Manual

13 Library Troubleshooting
Use this chapter to find solutions to the most common problems encountered with the
library.
Note: For additional suggestions or for troubleshooting problems that are
not covered in this guide, Spectra Logic recommends that you
search the online Technical Support Knowledge Base located at
http://www.spectralogic.com/support/kbase/index.cfm/.
Troubleshooting problems are divided into these sections:
• Checking Messages on page 126
• Checking Firmware Levels on page 127
• Capturing Traces on page 130
• New Feature: Saving the Library's Configuration on page 131
• Robotics Troubleshooting on page 135
• Operating in Gigabit Ethernet Environments on page 136
Try these troubleshooting suggestions before opening a support ticket with Spectra
Logic Technical Support.
Note: If an error code displays on the library's front panel, look up its
definition using Spectra Logic's interactive Sense Code Lookup at
http://www.spectralogic.com/support/senselookup/index.cfm/
fuseaction/DisplayIndex/.
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