Remote Access; Per-Call Statistics Support Using Radius Client - Nortel 1000 Description, Installation And Operation Manual

Remote Access

Per-call statistics support using RADIUS Client

Remote Access is supported on IP Trunk 3.01 (and later). Remote Access
allows an OTM user with no IP Trunk 3.01 (and later) data, including Nortel
Networks support personnel, to manage the IP trunk card remotely.
Management and support of the IP Trunk 3.01 (and later) network depend on
IP networking protocols including SNMP, FTP, and Telnet. The Nortel
Networks Netgear RM356 modem router or equivalent should be installed on
the Meridian 1/CS 1000M site management and signaling LAN (called the
embedded LAN or ELAN subnet) in order to provide remote support access
for IP Trunk 3.01 (and later) and other IP-enabled Nortel Networks products.
The Nortel Networks Netgear RM356 modem router integrates the functions
of a V.90 modem, a PPP remote access server, an IP router, and a 4-port
10BaseT Ethernet hub, and provides a range of security features that may be
configured so as to comply with the customer's data network security policy.
Note: Do not install a modem router on the ELAN subnet without the
explicit approval of the customer's IP network manager. The RM356
modem router is not secure unless it is configured correctly according to
the customer's network security policy and practices.
Alternatively, the PC application, pcANYWHERE
mode on the OTM PC to provide remote access to any PC with a modem. The
remote user dials the OTM PC which contains the required IP Trunk 3.01
(and later) data (whether stored locally or on an OTM server). Once
connected, the remote user can perform any operation available to that PC.
The IP Trunk 3.01 (and later) architecture isolates the IP voice interface from
the Meridian 1/CS 1000M system. However, the system does not have direct
access to per-call statistics on the voice quality of the call. These statistics are
important for the purpose of the following:
• make sure the network is providing the contractual service level
• solve help desk inquiries or refund "bad call" charges
• identify network problems and track network performance
System description
IP Trunk Description, Installation, and Operation
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