Ricoh A250 Service Manual page 870

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BULLETIN NUMBER:

APPLICABLE MODEL

APPLICABLE MODEL: : : :

APPLICABLE MODEL

GESTETNER – PRINTER CONTROLLER for 3222/3227

RICOH – PRINTER CONTROLLER for AFICIO 180/150

SAVIN – PRINTER CONTROLLER for 9918DP/2015DP

This bulletin is to inform you of the possibility of compatibility issues with the Printer Hard Disk Type 185

(G690). The production of 1.6 GB Hard Disk Drives (HDD) will be discontinued in March 2000 and a new 6.0

GB HDD will be used in production starting in April 2000. When the new style 6.0 GB HDD is installed in the

machine using Controller Firmware prior to version 1.2.9, an error may occur.

NOTE: Controller Firmware has been modified from January 2000 production, therefore these B305's are

compatible with both the old style 1.6 GB and the new style 6.0 GB Hard Disk Drives.

The B305 may not be able to detect the HDD during the power on Self-Diagnostic Test. A SC2001 3003

(HDD Error) will be displayed.

TEMPORARY SOLUTION:

Turn the Main Switch off and then on. If the problem persists, try turning off and on again. Once the

machine detects the HDD properly (No error message is displayed), there are no problems related to the

HDD of the B305.

PERMANENT SOLUTION:

Upgrade the controller firmware with version 1.2.9 or later.

The Controller Firmware revision F (file name B305_136.EXE) can be downloaded through the Ricoh

Technical Services FTP Site http://tsc.ricohcorp.com.

NOTE: Refer to Facts Line Bulletin # FL002 for more information about the FTP Internet Web Site.

TECHNICAL SERVICE BULLETIN

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