Performing Backups - Avaya Communication Manager Administrator's Manual

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When mass storage system (MSS) devices on both processors in a duplex system are
specified, translation data is saved from the active processor to the active and standby MSS
devices at the same time. If the save to one device fails or one device is out of service, the other
save continues. You receive the status of each save separately.
Note:
If you have a duplex system and you save translation data to both MSS devices
Note:
one at a time, translation data inconsistencies between the two devices can
occur.
Fixing problems
Note:
You cannot see whether the translation ID on the flash card corresponds to the
Note:
number on the Processor circuit packs. However, if the numbers do not match,
the system issues an error message when you attempt a save translation
operation.
When failures occur, the system responds with the following error codes.
Problem
1
2
For more information about error messages and how to correct them, or backing up or restoring
your system, see the maintenance book for your system.

Performing Backups

Information on performing backups to your system can be found in the Maintenance Procedures
for Avaya Communication Manager, Media Gateways and Servers, 03-300432.
Possible causes
Save translation cannot
write to the active drive.
Save translation cannot
write to the standby drive.
Solution
Repeat the save translation
process for the active drive.
Repeat the save translation
process for the standby drive.
Issue 2.1 May 2006
Performing Backups
49

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