Contents - Avaya Communication Manager Administrator's Manual

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Contents

This document includes the following chapters:
Chapter 1: System Basics
●
who use the administration terminal, set daylight savings rules, set the system date and
time, post messages, and back up the information you administer.
Chapter 2: Planning the System
●
how to read, use, and make simple changes to your dial plan, and how to assign feature
access codes.
Chapter 3: Managing Telephones
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how to customize a telephone, for Communication Manager administrators.
Chapter 4: Managing Telephone Features
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your users' telephones.
Chapter 5: Managing Attendant Consoles
●
tells you how to change, move, or add attendant consoles.
Chapter 6: Managing Displays
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read-out screen on display telephones.
Chapter 7: Handling Incoming Calls
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calls to be sure that incoming calls are answered when the called party is unavailable.
Chapter 8: Routing Outgoing Calls
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outgoing calls and tells you how to modify call restrictions and your routing plan.
Chapter 9: Managing MultiMedia Calling
●
Interface (MASI), and provides instructions on administration, monitoring, and
troubleshooting. This section also provides information on Multimedia Call Handling
(MMCH), which enables users to control voice, video, and data transmissions using a
telephone and PC.
Chapter 10: Setting Up Telecommuting
●
individual user administration for telecommuting.
Chapter 11: Enhancing System Security
●
basic system security, preventing toll fraud, using logins and permissions and passwords,
and dealing with security violations.
Chapter 12: Managing Trunks
●
trunks. Specialized trunks such as APLT, tandem, release-link, DMI-BOS and ISDN trunk
groups are not covered in this manual.
Chapter 13: Managing Announcements
●
delete announcements.
16 Administrator Guide for Avaya Communication Manager
tells you how to log in and log off, set permissions for others
provides information on system-wide functions. It explains
explains how to add, swap, and remove telephones, and
explains how to administer feature buttons for
explains attendant console feature buttons, and
provides information on the messages that appear on the
shows you how to set up call coverage for incoming
explains how Avaya Communication Manager handles
describes the Multimedia Applications Server
provides information on system-wide settings and
provides information on analyzing and setting up
contains procedures for working with analog and digital
tells you how to record, save, copy, restore and