Konica Minolta bizhub C658 Service Manual page 888

bizhub C658/C558/C458/C368/C308/C258
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Detail Setting].
2. Touch [Basic Setting] -> [Initial Transmission].
3. Touch [initial transmission] key on the right bottom of the screen to start initial transmission.
4. When the machine is properly connected with the center, CS Remote Care setting screen will be displayed.
NOTE
▪ The initial transmission key at the right bottom of the screen will be displayed only when the center ID, the device ID,
Telephone number of the center and the device telephone number have been input.
However, if an invalid value is input as the device ID, the initial transmission key is not displayed.
5.8.3 Using the E-mail
1. Register the device ID
• Register the device ID to the application at CS Remote Care center.
NOTE
• The initial connection is not available unless the device ID is registered.
2. Remove the telephone line modem
• Be sure to remove the telephone line modem when e-mail is used.
3. Inputting the ID code
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [ID Code].
2. Input the seven digits ID of the service person, and touch [ID Code] again.
4. Clearing the RAM
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Detail Setting].
2. Touch [RAM Clear].
3. Select [Set], and touch [OK].
5. Selecting the CS Remote Care function
• Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings] -> [System Setting], and touch [E-Mail 1] or [E-Mail 2].
6. Inputting the ID code
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [ID Code].
2. Input the seven digits ID of the service person, and touch [ID Code] again.
7. Setting the date and time for CS Remote Care
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Detail Setting].
2. Touch [Date & Time Setting].
3. Input the date, time and the time zone using the 10-key pad, and touch [Set].
8. Setting the Center ID
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Detail Setting].
2. Touch [Basic Setting] -> [Center ID], and input the Center ID (five digits).
9. Confirm the Device ID
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Detail Setting].
2. Touch [Basic Setting] -> [Device ID], and input Device ID (13 digits).
NOTE
▪ [Device ID] displays the serial number that is entered in [Service Mode] -> [System 1] -> [Serial Number].
10. Encryption setting
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Detail Setting].
2. Touch [Basic Setting] and select either Encryption or No Encryption.
11. Retransmission interval on e-mail delivery error
• When selecting [E-mail 2], set the retransmission interval on e-mail delivery error in software switch setting.
12. Setting the Respond Timeout
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Detail Setting].
2. Touch [Respond Timeout] and enter the response timeout using the 10-key pad.
NOTE
▪ Under normal conditions, there is no need to change the default setting.
13. Setting the E-mail address
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Server Set].
2. Touch [Server for RX], and set POP3 server address, POP3 login name, POP3 password and POP3 port number.
3. Touch [Receive], and set the E-Mail address, Mail Check, Connection Time Out and APOP Authentication.
4. Touch [Send], and set the SMTP server address, SMTP port number, Connection Time Out, and APOP Authentication.
5. Touch [TX/RX Test], and press Start key to carry out a transmission/reception test. If it fails to exchange messages, see the error
message to take necessary measure, and try again.
14. When selecting [E-Mail2]:
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Detail Setting].
2. Touch [Schedule] and set the schedule of periodic transmission.
3. Touch [Center Notifi. Item] and set items that will be reported to the Center.
15. Executing the initial transmission
1. Select [Service Mode] -> [CS Remote Care] -> [Maintenance/Default Settings], and touch [Detail Setting].
2. Touch [initial transmission] key on the right bottom of the screen to start initial transmission.
NOTE
▪ The initial transmission key at the right bottom of the screen will be displayed only when the center ID, device ID and the E-
Mail address have been input. However, if an invalid value is input as the device ID, the initial transmission key is not
displayed.
3. When the machine is properly connected with the center, CS Remote Care setting screen will be displayed.
• If communication error between the machine and Center occurs, check the error code that appears.
16. Receiving the initial connection E-mail message
• Sending the initial connection E-mail message from the center to the address of the copier.
NOTE
• When receiving the initial connection E-mail message from the center while CS Remote Care-related screen is being
displayed, the current setting information will be deleted, and CS Remote Care setting will be displayed.
• For sending the initial connection E-mail, see the manual for CS Remote Care center.
• Messages can be exchanged only between the center with initial connection and the copier.
I ADJUSTMENT/SETTING > 5. SERVICE MODE
I-118