Troubleshooting For External Devices - Agilent Technologies ENA Series User Manual

this guide or the company from which you bought the device.
An Error or Warning Message Appears.
When an error or warning message is displayed on the instrument message/warning area in
the lower part of the screen, refer to Error Messages on page 380 and Warning Messages
on page 390.

Troubleshooting for External Devices

Cannot Output to a Printer
• Cannot output a measurement screen or data to a printer.
• Attempting to output to a printer causes Error Messages 120 and 121 on page 386 to
appear.
Confirm that the power to the printer is on and that the line cable is connected
correctly.
Confirm that the connector cable of the printer is connected correctly.
Confirm that the printer is online.
Confirm that the printer has not run out of paper.
Confirm that the printer has not run out of ink.
When taking all these measures does not result in printer output, there is a possibility of a
failure. Contact Agilent Technology's Customer Contact listed at the end of this guide or
the company from which you bought the device.
Does Not Respond to an External Controller/Fails to Function Normally
• A GPIB device does not respond to the external controller, or fails to function
normally.
Confirm that the GPIB address is defined correctly.
Confirm that the GPIB cable is connected.
Confirm that another instrument connected by the GPIB cable has the same GPIB
address.
Confirm that the GPIB cable connection forms a loop.
When taking all these measures does not result in correct operation of the GPIB devices,
there is a possibility of a failure. Contact Agilent Technology's Customer Contact listed at
the end of this guide or the company from which you bought the device.
Appendix B
Troubleshooting
Troubleshooting
379