Agilent Technologies ENA Series User Manual page 386

Troubleshooting
Troubleshooting
Turn off the power once, and restart the system.
When taking all these measures does not recover operability, there is a possibility of a
failure. Contact Agilent Technology's Customer Contact listed at the end of this guide or
the company from which you bought the device.
The Screen Freezes and All Operations Become Impossible.
• The measurement in progress or screen update is stalled and all of the front panel keys,
keyboard, mouse, and touch screen (Option 016) are inoperable.
Press the standby switch to turn off the power once, and restart the system.
When a similar symptom reappears, there is a possibility of a failure. Contact Agilent
Technology's Customer Contact listed at the end of this guide or the company from which
you bought the device.
The System Freezes while in Operation.
• The system freezes while in operation.
Press the standby switch to turn off the power once, and restart the system.
The Cooling Fan Does Not Operate.
• The rear cooling fan does not operate.
There is a possibility of a failure. Contact Agilent Technology's Customer Contact listed at
the end of this guide or the company from which you bought the device.
You Cannot Save a File in a Floppy Disk.
• You cannot save a file in a floppy disk.
Confirm that the floppy disk is initialized. If not, initialize it.
Confirm that the floppy disk is inserted correctly. Insert a floppy disk until the eject
button pops up fully.
Confirm that the floppy disk is not write-protected. If it is, unprotect the disk.
Confirm that the floppy disk has free space. If it does not, delete unnecessary files or
use a new floppy disk.
When taking all these measures does not make it possible to save a file, there is a
possibility of a failure. Contact Agilent Technology's Customer Contact listed at the end of
this guide or the company from which you bought the device.
You Cannot Read a File from a Floppy Disk.
• You cannot read a file from a floppy disk.
Confirm that the floppy disk is inserted correctly. Insert the floppy disk until the eject
button pops up fully.
A stored file may be damaged by a magnetic field. Confirm that the file can be read
on a PC.
When taking all these measures does not make it possible to read the file, there is a
possibility of a failure. Contact Agilent Technology's Customer Contact listed at the end of
378 Appendix B