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2.24.4 Smart Desk Features
•
This feature can be used on the PS/SLT/DPT/IP-PT/IP Softphone and APT extension devices.
•
When performing the Service-in Operation on a device in the Service-out state, the device can be used
as a device which uses the extension number of the specified user.
The main devices, sub devices, and wireless devices configured in the User Container can perform the
Service-in Operation.
For details about the User Container settings, see "2.29 User Container".
•
Smart Desk can regulate the services of the Service-out Operation through the Class of Service (COS) of
the user.
•
The Mailbox set by the user will not be deleted upon servicing in or servicing out.
•
When devices in the Service-in state are being used, devices linked to the user cannot be serviced in.
•
Devices with a DSS console connected to them cannot use Smart Desk, and although Servicing in is
possible, a device cannot service out once it is linked to the user (i.e., once the device is linked using the
User Container settings).
•
SIP devices do not support Smart Desk.
•
Depending on the Class of Service (COS) settings, login/logout to an ICD group can be linked to Service-
in/Service-out.
•
When a DPT that is connected to a DHLC port has an XDP extension, the XDP port does not move when
Smart Desk is used to move to another port. (This is because the DPT and XDP are independent,
separate extensions.)
•
You cannot Service-in or Service-out via DISA/CTI.
PC Programming Manual References
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Smart Desk
Operating Manual References
1.13.2 Service-in/Service-out (Smart Desk)
2.24.4.1 Service-in Feature
Description
•
Shows the Service-in Dial Plan type and summary.
Dial plan
Main device Service-in
Sub device Service-in
PS Service-in
•
For details about access codes, see 5.5.6 Flexible Numbering/Fixed Numbering.
•
Service-in Operation for users that are serviced in on other devices
If the specified device (main/sub/wireless) of specified user already serviced in when performing the
Service-in Operation, you can newly Service-in the device by performing the Service-in Operation after
servicing out the already serviced in devices.
Any sub device or wireless device serviced in at that time will continue to be serviced in.
228
Feature Manual
Details
Access Code for Servicing in as a main
device
Access Code for Servicing in as a sub
device
Access Code for Servicing in as a
wireless device
Parameters following the dial
plan
Extension number + password
Extension number + password
Extension number + password
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