Table of Contents
Advertisement
3.2.1 System Features
2.2.2 Message Manager Features—Setting Up Message Waiting Notification
3.2.1.32 Multilingual Service
Description
Allows a maximum of 8 languages to be used for system prompts. The System Administrator can select 5
languages for the multilingual selection menu, and assign a key for each language in the menu. Callers can
select the desired language by pressing the assigned key. The language used for system prompts heard by
subscribers is determined by Class of Service (COS).
PC Programming Manual References
24.4 UM Configuration—[5-4] System Parameters—Parameters—Prompt Setting
Operating Manual References
Manager Operation
2.2.2 Message Manager Features—Recording Messages
3.2.1.33 No DTMF Input Operation
Description
Provides guidance to callers when several seconds pass without anything being entered by the caller.
PC Programming Manual References
20.1.1 UM Configuration—[1-2] Mailbox Settings—Basic Setting—External MSG Delivery/Auto FWD/
Personal Custom Serv—No DTMF Input Operation
3.2.1.34 On Hold Announcement Menu
Description
Allows callers (other than the first caller) in a queue to listen to prerecorded announcements or music. The
On Hold Announcement Menu can be recorded by the System Administrator with a telephone while using
Web Maintenance Console or by importing WAV files, and also by the Message Manager using a telephone.
When the On Hold Announcement Menu is recorded, this feature is automatically enabled.
PC Programming Manual References
7.9 Utility—UM – System Prompts Customisation
Operating Manual References
Manager Operation
2.2.2 Message Manager Features—Recording Messages
3.2.1.35 Operator Service
Description
Allows callers to be connected to a live operator. The operator can then transfer the caller to the appropriate
party or service as needed. A maximum of 3 operators can be specified to receive calls in the day, night,
lunch, and break modes, and each operator can be assigned a mailbox for message-taking.
284
Feature Manual
Advertisement
Table of Contents
