Table of Contents
Advertisement
[BGM Number and the Music Source]
BGM No.
1
External music port 1 or User audio data
2
User audio data
3
User audio data
4
User audio data
5
User audio data
6
User audio data
7
User audio data
8
User audio data
For tenant users, each tenant can select one of the BGMs or the tone to use for Music on Hold.
For each site one of the 8 available patterns can be selected as the BGM sound resource. The outgoing
BGM will subject to the settings of the site to which each terminal is connected.
Conditions
[General]
•
Hardware Requirement: User-supplied music source (when an external music source is assigned)
•
The ESVM card implemented by the Expansion Gateway and the External input terminal of the
Expansion Gateway cannot be selected as a BGM resource.
•
Volume Control
It is possible to change the volume of an internal and/or external music source.
•
For tenants, the type of call determines which tenant's music source is used, as follows:
Incoming Intercom Calls/Outgoing
Incoming Trunk Calls
•
DSP Resource Usage
Music on Hold playback requires a certain number of DSP resources. If all DSP resources are in use, this
operation cannot be performed. (→ 5.5.3 DSP Resource Usage)
•
Even if an external music source or a user-supplied audio file is selected for Music on Hold, an IP-PT or
SIP extension user who is put on hold by another extension will not hear the specified Music on Hold.
•
External music sources can only be used when connected to the Expansion GW.
[User-supplied audio files]
•
User-supplied audio files are uploaded via Web Maintenance Console. Audio files must meet the
following specifications:
–
Format: WAV
–
Size: 80 MB or less
–
Length: 8 minutes or less
Type
Calls
Music Source
Music Source
Selected based on the tenant setting to which the
extension user belongs.
Selected based on the tenant setting of the distribution
method (DIL/DID/DDI/MSN).
2.13.4 Music on Hold
Feature Manual
155
Advertisement
Table of Contents
