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Call Waiting Tone
A PT user can hear different Call Waiting tones for trunk call and intercom call if "Tone 2" has been
selected through personal programming (Call Waiting Tone Type Selection). If "Tone 1" has been
selected, the same Call Waiting tone will be heard for both trunk call and intercom call.
All Call Waiting tone patterns have a default (→ 6.2.1 Tones/Ring Tones).
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Caller Information
With the Call Waiting tone, the caller's information flashes on the display for five seconds, followed by a
10-second pause, then flashes again for five seconds.
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Call Waiting from the Telephone Company
Besides the Call Waiting service within the PBX, the Call Waiting tone offered by an analogue line from
the telephone company informs the extension user of another incoming trunk call that is waiting. He can
answer the second call by disconnecting the current call or placing it on hold using EFA
(→ 2.11.7 External Feature Access (EFA)). For details, consult your telephone company.
Call Waiting Caller ID (Visual Caller ID):
When using the call waiting tone supplied by the telephone company over analogue lines, the waiting
caller's telephone number can be received. The number will flash on the display for five seconds, followed
by a 10-second pause, then flash again for five seconds.
Note that the received caller information may not be displayed on telephones or wireless phones
connected to SLT ports.
PC Programming Manual References
9.23 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type—Caller ID—Caller ID
Signalling
10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features
→ Manual Call Waiting for Extension Call
→ Automatic Call Waiting
10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature
→ BSS / OHCA / Whisper OHCA / DND Override
→ BSS / OHCA / Whisper OHCA / DND Override-2
10.9 PBX Configuration—[2-9] System—System Options—Option 5—Call Waiting—Automatic Call Waiting
for Extension Call
8.2.1 Users—User's Device Settings—Device Settings—Option 4—Call Waiting Tone Type
Feature Manual References
2.10.4 Second Call Notification to Busy Extension
2.19.2 Incoming Call Log
2.22.1.1 Station Message Detail Recording (SMDR)
Operating Manual References
1.4.4 Answering Call Waiting
1.9.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)
3.1.2 Settings on the Programming Mode
2.1.3 Incoming Call Indication Features
Feature Manual
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