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3.2.2 Subscriber Features
3.2.2.24 Personal Custom Service
Description
Allows a subscriber to use the following Custom Services in his or her Personal Greeting (Personal Custom
Service):
•
Transfer to Mailbox
•
Transfer to Extension
•
Transfer to Voice Mail Service
•
Transfer to Automated Attendant Service
•
Custom Service
•
Transfer to Operator
•
Transfer to Outside
•
Page the Party
•
Repeat Greeting
A caller can select the desired service from those above while listening to the Personal Greeting or
recording a message.
You can also choose what happens if a caller does not dial anything after the Personal Greeting (No DTMF
Input Operation) as follows:
•
Message Recording: The caller will be guided to leave a message.
•
Disconnect (All Day): The line will be disconnected all day.
•
Disconnect (Only After Hours): The line will be disconnected only after hours.
PC Programming Manual References
20.1.1 UM Configuration—[1-2] Mailbox Settings—Basic Setting—External MSG Delivery/Auto FWD/
Personal Custom Serv—Personal Custom Service
Operating Manual References
Subscriber Operation
1.8.6 Other Features—Personal Custom Service
3.2.2.25 Personal Greetings
Description
Are the greetings heard when a caller reaches a subscriber's mailbox. Subscribers can record 6 types of
personal greetings. The maximum recording time for each personal greeting is determined by the
subscriber's COS. Personal greetings are used in the following priority:
1.
Temporary Personal Greeting
Used to inform callers of the subscriber's absence (e.g., "I'm out of the office today..."). The Temporary
Personal Greeting overrides other Personal Greetings; it is always played regardless of the time mode,
whether or not the line is busy, etc. This feature is automatically activated when the subscriber records a
Temporary Personal Greeting. He will then be asked whether it should be turned off the next time he
logs in to his mailbox. When the Temporary Personal Greeting is turned off, it will be deleted
automatically and other Personal Greetings will be played as normal.
2.
Busy Signal Greeting
Played whenever the subscriber's extension is busy.
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