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3.2.1.13 Company Name
Description
Is used by External Message Delivery Service when the intended receiver enters the password incorrectly 3
times. The Unified Messaging system announces the Company Name so that the receiver realises what
company placed the call to him or her.
Operating Manual References
Manager Operation
2.2.2 Message Manager Features—Recording Messages
3.2.1.14 Covering Extension
Description
Forwards calls to a second extension when the first extension's subscriber is not available to take the call.
The caller can also access the Covering Extension by pressing [0] while a Personal Greeting is being
played, or while leaving a message.
PC Programming Manual References
20.1.1 UM Configuration—[1-2] Mailbox Settings—Basic Setting—Covering Extension
Operating Manual References
Subscriber Operation
1.8.5 Transferring Calls—Assigning Your Covering Extension
3.2.1.15 Custom Service
Description
The following Custom Service types are available:
•
Menu & Transfer
Allow callers to perform specific functions by pressing dial buttons on their telephones while listening to
voice guidance (Custom Service Messages). Callers can be guided to an extension, mailbox, outside
destinations (including mobile phones), operator, fax machine, other Custom Services etc., without the
assistance of an operator.
•
Date Control
Allow a different operation to be assigned for up to 5 time periods defined by date. The caller makes no
selection and no menu is announced.
•
Time Control
Allow a different operation to be assigned for up to 5 time periods defined by time of day. The caller
makes no selection and no menu is announced.
•
Day Control
Allow a different operation to be assigned for up to 5 time periods defined by day of the week. The caller
makes no selection and no menu is announced.
•
Password
Require that callers enter a password. Each password is assigned an operation. If a password is entered
correctly, the caller is handled by the password's preprogrammed operation.
3.2.1 System Features
Feature Manual
275
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